Face2Face Consultant (Office)

Job Purpose

To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations.

Job Overview

We are looking for personable and confident HR professionals, employment lawyers or people managers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written case summaries.  The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities

·       Attend meetings with clients and their employees as arranged and diarised by an office-based Documentation Advisor and either conduct these or support the client to do so, as required.

·       To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.

·       To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.

·       To provide prompt, high quality summaries of outcomes within specified time frames and adhere to administrative procedures concerning file management.

·       Regularly achieve or exceed the hearing targets set by the Face2Face Management team.

·       Work towards the team objective of obtaining repeat business.

What you Bring to the Team

·       Educated to degree level in HR, law or related business discipline or with substantial professional experience

·       Background in HR management, consultancy or in employment law

·       Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.

·       A ‘can do’ approach to challenging situations and problem solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a great company.  Every day will be different, and your professional skills will be tested and stretched all the time.  You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.