Immediate Support Counsellor

Location:Manchester Salary:£25000 - £27000 per annum


Immediate Support Counsellor
Salary from £25,000- £27,000 pro rata + Excellent benefits package
This is a part time position, working Tue, Wed, Thurs 8pm-8am

We're looking for a qualified counsellor to join our night shift team on a part time basis. You will be working in the head office in Manchester City Centre, delivering immediate support to our client's employees via the telephone. 

What's involved?
  • Provision of therapeutic support via our helpline
  • Provision of telephone counselling to employees of our clients.
  • Provision of information and signposting on a specified range of issues.
  • Assisting with administrative and clerical tasks.
  • Act as a first point of contact for Health Assured customers.
What are we looking for?
  • Minimum of a Level 4 Diploma in Counselling
  • Minimum of 150 counselling hours
  • Membership with BACP
  • Experience in the delivery of telephone counselling
  • Experience of providing information and signposting in a supportive context
  • Flexible work attitude and reliable work history
  • Self-motivated and committed to providing continuous service
  • Excellent communication skills
What's on offer? 
  • BACP membership paid for- valued at £180
  • Monthly supervision paid for- valued at £60 per month
  • Accreditation paid for- valued at £230
  • Fab Fridays- dress down & free food
  • Free breakfast on Mondays
  • Excellent Company Pension Scheme
  • Regular training and development
  • Fresh fruit delivered to the office each week
  • 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
  • Profit Share Scheme
  • Perkbox (staff discount scheme)
  • Christmas bonus after 3 years of service
Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 9.5 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you’ll be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

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