Salesforce Licence Analyst

Salesforce Licence Analyst
Manchester City Centre - close to Victoria Station
Upto £30,000 dependent on experience + Excellent Benefits

This role will be based within the Salesforce team, but have extensive communication with stakeholders across the Group. The role will manage the overall effective use of Salesforce within the Group, ensuring access rights are maintained and updated, identifying those where utilisation is below minimum levels and does not represent a valid investment to the Group.

Day to Day Responsibilities:

• A weekly review of current excess of licences across the Group with a view to re-allocation to internal group companies where needed
• Ensuring cost utilisation is managed on a regular basis
• Working closely with internal stakeholders and finance to look at headcount forecasts / changes which may impact Salesforce utilisation.
• Creation of Salesforce profiles aligned to specific roles and permissions group wide, maintaining group profile definitions by job roles, and ensuring that all group businesses adhere to them.
• Ensuring clarification with Stakeholders of Group wide standard profiles and permissions settings, along with continuous review to reflect any new positions/role changes
• Maintain a weekly report of active licences, unused licences, and low utilisation (users who do not access Salesforce very often) with a view to ‘predict’ future licence needs
• Reducing the assignment to underutilised licences.
• Working to targets around managing Salesforce expenditure based on realistic usage with growth. Whilst ensuring maximum efficiency of group wide licences.
• Achieving an overall expenditure reduction with consolidation of multiple user accounts and analysing business needs.
• Ensuring there is a sufficient buffer of licences to accommodate net increases in staff users of Salesforce
• Working closely with relevant stakeholders to ensure alignment on budgeted user growth volumes which impact Salesforce costs.

What you Bring to the Team:

• Strong interpersonal and high level presentation skills.
• Able to liaise and negotiate with key internal stakeholders.
• Creative planning and high accuracy in obtaining growth forecasts to balance Salesforce licences
• Ability to compile thorough reports based on business growth and usage analysis.
• Thrive on working in a fast paced, target focussed high energy and high reward culture.
• Working within the Salesforce department, we’re looking for a strong team player
• A passion for always establishing the best possible solution.

Benefits include:

• Monthly weekend away prize to the Lake District
• Free 24/7 Access to Rainy City Gym
• Enhanced holidays of 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service
• Private health care cover after 5 years service 
• New business referral scheme
• Access to Health Shield
• Access to the Employee Assistance Program including access to counselling 
• Refer a friend scheme 
• Paid day off for your birthday
• Pension scheme contribution increasing to 5% after 5 years’ service and again to 7% after 7 years’ service
• Group life insurance
• Eye care contribution
• Free fruit
• Travel Season Ticket loan scheme
• Milestone service recognition
• Discounted products – Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements

Why Join our Team?

Peninsula is a fantastic multi award-winning place to work, the office environment is busy, fast-paced and collaborative, so we look for colleagues who have a positive and results focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers.