As is true for many businesses, information technology is instrumental in the effective delivery of our services to our clients; accordingly we are committed to the ongoing security and integrity of our systems. We have become increasingly aware of the issues involved with the use of email as a business communication tool and the potential pitfalls this may have in terms of the robust and reliable service we strive to provide.
These issues can affect businesses across all industry sectors and enterprises of all sizes. Accordingly, we want to encourage our clients to take advantage of the features available within BusinessWise which can help to limit the potential problems which can be caused by over-reliance on email communication.
BusinessWise broadens the methods by which we can communicate our recommendations, advice and guidance to our clients – information which can often be highly confidential or sensitive in nature. Our clients can request advice and manage ongoing advice matters via the secure and visible route of our online service – rather than solely relying upon email and never actually knowing whether outgoing messages have reached the intended recipient!
Using this service means you can be safe in the knowledge that your request or subsequent contact has been received by the Peninsula Advice Team. This is because the BusinessWise Advice Request feature will provide an on-screen acknowledgement receipt which is also backed up by an email automatically generated and sent to the user. The content of the email will simply be to either confirm receipt of a request or to confirm a change in the current status of ongoing advice matters, inviting the recipient to login to the secure service to view or obtain the information provided by our Advisors.
In terms of data security, your confidential / sensitive business information is protected from the risks associated with electronic transfers of data due to the 128-bit encryption we have in place. Also, since this information can only be viewed once an authorised user has securely logged in to the service it is easy for our clients to control who has access to their business information by using BusinessWise.
BusinessWise offers a range of tools and features to registered users to assist in managing the ongoing obligations associated with running an effective and legally-compliant business and is provided as part of our portfolio of consultancy services. If you are not yet a Peninsula client or if you have any suggestions or feedback you would like to share with us, simply go to www.pbsnet.com and click on ‘Contact Us’ to get in touch.
For more information on the services available to you through BusinessWise, contact the Helpdesk on 0844 892 2780.