Director's Cut: What Is More Important? Loyalty Or Job Performance?

Peninsula Team

September 09 2011

Here is the dilemma; how do you deal with an employee who in fairness has been loyal to you for many years but, unfortunately as the years have progressed, may now not be up to the job? We are not talking about short term loyalty but an employee who may have been with the company for many years, 20 years as an example. It's a difficult decision, the employee has shown loyalty, they may have been your eyes and ears on the shop floor and without them some of your biggest deals may not have been signed, but this individual is causing you the greatest concern.

Maybe their productivity is suffering, or they simply cannot cope with the ever-changing working environment. It's a difficult one to deal with isn’t it? Ensure you call Peninsula’s Advice Service first as the situation if improperly managed this could be very costly. However my point is that it is a very difficult decision to make.

The last thing you want to do is throw away the many years of loyalty that the employee has given the company. The question may be, doesn't the company owe the individual for their many years of loyalty shown? You may decide to reinvest in the employee, possibly sending them on a training course to look at new ways of working. It could be a gamble; the employee may turn out to be the hardest working employee. However it may well be a gamble that does not pay off as well if, in reality, the employee may simply not be up to the job. You then have to ask yourself if you can afford to carry passengers, especially during the present economic uncertainty. Why should you pay someone who is simply not up to the job? 

I would be interested to hear what your viewpoint is on this? How would you deal with an employee who has shown great loyalty whilst but at the same time may not now be up to the job? Email me your thoughts and comments to

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