Helping employees become emotionally resilient

David Price – CEO of Health Assured

September 04 2015

The fast paced nature of today’s business climate can often leave employees feeling that are running on a treadmill without a stop button. On daily basis, employees are faced with multiple challenges, looming deadlines and sometimes setbacks that if not handled correctly can cause a significant reduction in staff morale and productivity.  In light of this, it is important that employees can demonstrate the ability to overcome periods of adversity, and rather than approaching difficult challenges with a negative mind-set, they need to perceive them as a way to build upon their professional skill-set. Employers often struggle with the notion of wanting to be seen as compassionate and caring by their employees, but to also not cross the border of employer-employee professionalism. Despite this, employers have a responsibility to protect and support the health and wellbeing of their employees. Fortunately, although we are born with a degree of emotional resilience, it can also be a learned skill, in which the workplace is a perfect place to facilitate this. One of the most effective methods to build emotional resilience in your workforce is the implementation of an EAP (Employee Assistance Programme), which provides employees with immediate access to professional and confidential advice and counselling for any workplace or personal issues. As an EAP consultancy, Health Assured supports employers and their staff daily with issues including anxiety, stress and depression, providing both parties with peace of mind, whilst ensuring that performance and productivity remains consistent. Employers should consistently monitor their employee’s wellbeing by ensuring they have open lines of communication established. Employees may not want to discuss personal issues with their managers; however just knowing that the door is open for them to voice any concerns provides reassurance in itself.  Implementing this with an EAP telephone service will provide a platform for more reserved or shy employees to communicate without the embarrassment of a face-to-face conversation. If workload pressures appear to be a cause for concern for employees, ensure your management team are dividing tasks equally and that they are utilising the key skills of every employee. On a final note, developing a social network within the workplace is an equally important step, but is not always considered by employers.  The social side of working enables employees to develop a community, built on a sense of camaraderie and shared understanding. This isn’t about disrupting work with idle gossip, but be able to discuss issues co-workers may be having with a project or work in general. Remember a problem shared is a problem halved. Taking note and helping to build the emotional resilience of your employees is not only beneficial in reducing their stress levels, but as an employer, it will provide you with a workforce who are more productive, positive and ready to take on the challenges ahead. Not to mention, a healthier, happier workforce will undoubtedly lead to a decline in sickness absences. For more advice and information on the above issue contact Health Assured on 0808 278 073.

Suggested Resources