How management can instil confidence in their employees

David Price – CEO of Health Assured

September 07 2015

As managers you have the important role of leading your team to success. Not only are you there to oversee how the business is run, but you double as a means to inspire your staff to perform at their full potential. Building a great team is only half the battle, ensuring that this team is empowered to work hard and achieve company goals and objectives is where the real challenge arises. One of the key characteristics of any successful team is confidence. This alludes to both the confidence that employees have in their own professional abilities and the level of faith and trust employees display in their management team. Whilst employees may enter the workforce with their own degree of confidence, environmental factors in the workplace, for example a lack of support can play a significant part in how their confidence shapes and evolves throughout their employment. Management should lead from the forefront, demonstrating to employees the procedures that need to be followed in order to ensure the workplace runs smoothly and efficiently. Employees are likely to show more confidence in a management team who are willing to roll up their sleeves and actively participate in everyday tasks. Not only will this show a cohesive and productive work environment, but it will provide employees with a sense of confidence in the skills of their managers. Employees’ confidence also emanates from a positive and open working culture. If management focus on the negative aspects of employee performance or workplace issues then their members of staff are likely to follow suit and mirror their attitude. Confidence is a construct that is built in stages, therefore in order to motivate employees and increase their levels of confidence any feedback given should be constructive and promote the positive aspects that employees should focus on moving forward. Once they have demonstrated their mastery of a skill, provide them with recognition and praise to add weight to their contributions. Confidence also stems from higher levels of competence. If employees feel that they are not being challenged professionally, or that management are not utilising their skills effectively, they can become discouraged and begin to doubt their own capabilities. Managers should act as a supportive structure to employees encouraging them to fulfil their goals and ambitions by giving them more involvement in a project, or where available provide them with the access to courses or further training. The rewards of building and maintaining a confident workforce are infinite. Not only are you likely to witness increased employee engagement and performance, but productivity across the company will also improve. Management and employers have a responsibility to ensure employee wellbeing and build a workforce that is comfortable, confident and motivated to succeed. For more advice and information on the above issue contact Health Assured on 0808 278 073.

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