Peninsula’s 24 Hour Advice Service never switches off. Because employers never switch off.
It often seems like there are just not enough hours in the working day, but because Peninsula’s 24 Hour Advice Service is available around the clock, employers can get advice outside of office hours, wherever and whenever it suits them best. This means that sensitive issues need not always be discussed during the working day, and employers can get in touch from the comfort of their own homes when their business is closed. Because we don’t close.
We’ll answer your phone calls and your emails at any time you need because we have advisers at our offices right through from day time, throughout the evening and into the small hours. In fact, there is never normally a time when our offices are not manned. Our taxi firm clients, care home clients, bar and nightclub clients are all open when most other businesses are closed and we know that they can’t wait until 9am the next day to get advice from us. Or even if you wake up worrying during the night because you have a stressful redundancy procedure underway, make a call to our Advice Service and an adviser at our offices will be there to speak to you.
It’s important now more than ever for businesses to deliver a service that goes above and beyond what the ordinary consumer expects. This often means working longer and working smarter – extending business hours and using those hours to optimum effect. Whether it’s an early start or a late finish, Peninsula’s 24 Hour Advice Service is available beyond the normal 9 to 5, enabling businesses to get helpful advice on any employment law or HR query literally at any time of day or night; bank holidays; Christmas Day, even 11pm on New Year’s Eve! There’ll always be someone here to help you with your staff problems.
The helpline isn’t just there for emergency situations though; it is designed to assist employers with any employment law issue no matter how routine it may seem. It’s important for employers to be able to get advice on the small issues, in order to deal with them effectively and stop them from escalating into large, time consuming and potentially expensive problems. Prevention is always better than cure.
For clarification on any issues, please call our 24 Hour Advice Service on 0844 892 2772.