COVID-19: Ontario Energy Assistance Program for Small Businesses

Peninsula Team

September 01 2020

The Ontario government is helping small businesses affected by the COVID-19 pandemic pay their energy bills. 

Under the COVID-19 Energy Assistance Program for Small Business (CEAP-SB), eligible customers can apply for a one-time, on-bill credit to pay overdue charges and then resume regular payments. Electricity and natural gas utilities and unit sub-meter providers (USMP) started accepting applications on August 31, 2020.

How to apply?

Program funds are being dispensed by electricity and natural gas utilities and unit sub-meter providers, as per the rules set down by the Ontario Energy Board. Eligible small business customers must apply through their utility or USMP. They are expected to process applications within 10 business days of receiving them.

The government has set aside $8 million to help small business customers through this program. There is no deadline to apply to the program but since funding is limited, applications will be processed on a first-come, first-served basis. Simply applying to the program does not guarantee that you’ll receive the funding. Your utility or USMP will stop taking applications and giving out credits once their assigned share of the funding for the program is used up. 

For eligibility criteria and application forms, visit the program page on the Ontario Energy Board website

How much support will I receive?

Eligible small business customers could get a one-time credit equal to the electricity charges overdue on the date of their application for CEAP-SB. This credit will be up to a maximum of $850 if their premises is heated by electricity, or up to a maximum of $425 otherwise.

Natural gas customers may qualify for a one-time credit equal to the charges overdue on the date of their application for CEAP-SB, up to a maximum of $425.

Can I apply for CEAP-SB to get support for both electricity and natural gas bills?

Yes. If eligible, you may apply for both electricity and natural gas bills. But please note that you will receive a CEAP-SB credit only once for your electricity bill and only once for the natural gas bill. 

When will I receive the one-time credit?

If your utility or USMP still has funds when they review your completed application, the credit will be applied to your next bill.

Need support navigating business issues related to the COVID-19 pandemic?

To get advice on how to maintain your business during the pandemic, call an expert today: 1 (833) 247-3652.

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