Top tips for dealing with sickness & absences

09 July 2019
If sickness absences are causing you a headache, read on. Here, our expert advisors offer you six ways to manage the situation.

1. Have a sickness reporting procedure

Tell employees when they have to report, who to report to, and which forms of communication are acceptable. Making employees speak to you in person rather than leave a message can help deter false sickness absence.

2. Monitor and record

Ask for the reason for the absence and check against fit notes from the employee’s doctor (for sicknesses of seven calendar days or more), noting down every instance and the cause. You’ll be able to spot patterns and trends easier.

3. Return to work interviews

Ask for the details on the reason for the absence and whether the employee visited a doctor. Remind employees that every period of absence affects your operation and excessive absence will not be tolerated.

4. Employee communication

Try to find out what is really wrong. You aren’t being nosey; you need to know the true position on the employee’s health to make decisions about what you can do to help them reduce absence levels.

5. Get expert opinion on prolonged absence

Use an independent medical specialist to help you understand any adjustments that need to be made to the employee’s role to remove any barriers they are causing.

6. Get your payments correct

Ensure you have the necessary processes to pay Statutory Sick Pay to eligible employees, i.e. once the absence exceeds four days. For immediate sickness advice, call one of our expert advisors or request a free consultation now.

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