We believe in the value of providing immediate consulting support to help our clients resolve difficult and sensitive business issues. Not surprisingly we monitor these service levels constantly and this data forms the basis of performance audits with our clients in a process of 360 degree feedback ensuring exceptional levels of client satisfaction.
Why would larger organisations look to outsource?
The conventional arguments for HR outsourcing are well known. Given that Peninsula is delivering support to tens of thousands clients, our operations generate significant economies of scale that enable service provision at significantly lower costs, and enhanced levels of quality, compared to an in-house operation.
For our corporate clients the service is not so much an outsourced proposition than that of an in-sourced service function. Typically, most in-house HR and Health & Safety functions spend the vast proportion of their time managing reactive issues such as discipline or responding to accidents rather than having the time to focus on pro-active systems that add value to the business. Through partnering with Peninsula Corporate Solutions, these clients have been able to channel their internal focus to proactive initiatives such as reducing levels of absence and improving levels of employee engagement and in doing so, have been able to generate significant cost savings and productivity enhancements for their companies.