17 JUL 2019
Employment Advice
Decision made without all info ...was surprised at this. Give additional info and outcome was the same. Also my HR was able to add herself to get access to the services and pass words I was given. I am at shock this was not run by the two lead people on the account (as she could have being anyone) Please take this as constructive
16 JUL 2019
Employment Advice
Excellent and prompt advice provided at all times by Heather in Peninsula.
15 JUL 2019
Employment Advice
Desiree and Avril were lovely and so informative. Service so far has been prompt. Advice has been thorough. Will definitely recommend.
15 JUL 2019
Employment Advice
Very patient in explanations and queries!
15 JUL 2019
Employment Advice
Didn't have the answer to my question
08 JUL 2019
Employment Advice
Excellent professional service
08 JUL 2019
Employment Advice
Very efficient, clear and concise advice and guidance
01 JUL 2019
Employment Advice
It is very difficult some times to get to speak to the person that has been working on a live case and they don't call back in a timely manner.
01 JUL 2019
Employment Advice
I recently spoke to an advisor-Ian Henderson and discussed at length a grievance issue amongst other employee issues which I was dealing with, his manner, approach and advice was succinct, helpful, and I really felt he understood where I (as a HR professional and employer) was coming from. This empathy, understanding along with clear intelligent and realistic advice was certainly really useful and helpful to me at the time. I would also add that I have interacted with several advisors from Peninsula service and can say that this particular individuals' approach, patience and listening skills were by far the most helpful I have experienced while using the Peninsula service. I would also like to compliment an advisor by name of; Sarah Quirke in addition - this lady has assisted me with several queries and is always responsive, efficient and insightful in her approach and advice. In summary, when contacting the service again I would normally specifically request either of these individuals -Ian or Sarah. They both understand the realism of the employers' side/what the employer is facing and at the same time how to best navigate the law. I feel both are very skilled in this respect and would rate them very highly. They often make my day easier!
25 JUN 2019
Employment Advice
Tanya was reassuring and like nearly everyone at Peninsula, was a pleasure to deal with. The commercial approach allowed us to resolve a difficult problem involving staff theft, quickly and efficiently and avoided us having to retain the individual which would have had a devastating effect on staff morale.
24 JUN 2019
Employment Advice
Very helful
24 JUN 2019
Employment Advice
Peninsula always answer the phone, it's that simple to contact them. No "press this button, that button " just straight to an advisor. I never feel that I shouldn't make a call with any query or concern I have no matter how small. I would definitely recommend them.
24 JUN 2019
Employment Advice
Friendly but gave me wrong / incomplete information
18 JUN 2019
Employment Advice
Good advice, helpful staff
17 JUN 2019
Employment Advice
very helpful and proffesional in what they do.i would recommand peninsula to other bussiness