28 JUN 2017
Employment Advice
efficient and straight to the point and explained everything in great detail
28 JUN 2017
Employment Advice
Appoint one person to an ongoing case/issue there feels like no real support when your speaking to different people every time you make a call
28 JUN 2017
Employment Advice
Communication through telephone was professional. There was good listening. The response was well thought out and clear. There was no rush and there was a readiness to answer questions.
27 JUN 2017
Employment Advice
Excellent Service! Friendly and helpful advisors, I would definitely recommend them to other businesses.
27 JUN 2017
Employment Consultancy Visit
Very informative meeting with lots of relevant information and reassurance from the advisor.
27 JUN 2017
Employment Advice
There is always someone to talk to, 9 times out of ten you can speak with the same adviser. Always giving good advise and leading you down the right path.
27 JUN 2017
Employment Advice
Good response time and understanding of our business need.
26 JUN 2017
Employment Advice
It was awful. The team is unable to complete simple tasks like preparing terms of employment, handbook amendments etc...There are always errors and when this is pointed out amendments take ages and are often incorrect again. I get the feeling the staff do not have time to fully consider a case before having to move onto the next case which leads to mistakes. Also they seem unable to deal with more than one query at a time without getting completely confused - I think again maybe due to time pressures. We have also been given conflicting advice which has led to us having to reissue terms of employment less than a year after you originally re-did all our contracts. It has been very frustrating. There is no individualised service.
26 JUN 2017
Employment Advice
Prompt response and clear advice provided.
26 JUN 2017
Employment Advice
Instant response and sound professional advice
26 JUN 2017
Employment Advice
very good and my questions were answered quickly and fully understandable.
26 JUN 2017
Health & Safety Visit
always able to get the information i require
26 JUN 2017
Employment Advice
Fast and comprehensive replies.
26 JUN 2017
Employment Advice
They kept me updated and informed and gave me information that was very useful for us.
26 JUN 2017
Employment Advice
Speedy reply and prompt sending of the document required