Now we’re doing everything we should to keep everyone safe


A company logo that shows C C on a yellow circle.

Cash Converters

a retail worker looking at a computer tablet
  • Business size

    7 franchisees

  • Industry

    Retail

  • Support

    Health & safety support

Intro

Cash Converters is a second-hand retailer brand made up of individual franchisees. Sharon is the Area Manager for seven Cash Converters franchisees.

Due to concerns with her previous provider, she chose to outsource her health & safety to Peninsula.

The situation

Before Peninsula, Sharon already had access to a third-party health & safety provider.

But despite this, Sharon health & safety support was lacking in certain areas. In particular, she didn’t feel that her risk assessments included enough detail around cash handling.

And for Sharon’s employees, cash handling is big part of the job. Without taking extra precaution, her staff would be more vulnerable to dangerous situations, like violence and theft.

I don’t think we really had everything covered from a risk assessment situation...

and we didn’t feel that we were getting the cover that we needed.

- Sharon / Area Manager at Cash Converters

“”

The solution

Feeling unprotected, Sharon outsourced her HR and health & safety to Peninsula instead.

After speaking with her new consultants, she discovered that her health & safety processes were lacking in some areas – and overly time-consuming and detailed in others.

That’s because the support she received was generic. It wasn’t tailored around the specific risks Sharon’s staff face.  

Peninsula advisers assessed Sharon’s stores and identified their risks. Then, they developed an action plan to support Sharon in protecting her staff, including updating their health & safety policies and risk assessments.

a retail worker looking at a computer tablet
Sharon

Before Peninsula, our risk assessments were quite generic, and we didn’t feel that we were getting the cover that we needed. Which is why we decided to go with you guys

- Sharon / Area Manager at Cash Converters

The outcome

Now, Sharon has total confidence she’s doing all she can to protect her staff.

Because after updating her risk assessments, Sharon now enjoys access to 24/7, personalised advice.

There’s no limit to the amount Sharon can call. With unlimited support, Sharon can talk through any decision with an expert – so she can be confident she’s always doing the right thing to protect her workforce.

a retail worker looking at a computer tablet
Sharon

We go to Peninsula all the time, to get an impartial view of a situation. It means we’re now doing everything we should be doing to keep everyone safe

- Sharon / Area Manager at Cash Converters

Health & safety cover that’s built around you

With personalised support, you always get right approach for your business.

  • Personalised support

  • Round-the-clock advice

  • Up to date policies

  • Relevant risk assessments


Feefo Customer Rating 4.8 out of 5

4.8/5

Independent Service Rating based on 1444 verified reviews.

FeeFo Logo
Read all reviews

Try Brainbox for free today

When AI meets 40 years of Peninsula expertise... you get instant, expert answers to your HR and health & safety questions

Tens of thousands of business owners reduce risk and worry with Peninsula support. Discover their stories below…

  • A woman helping a customer on a mobility scooter.

    Human resources

    Thistle Help

    I felt confident going into meetings knowing I was doing it right

    Laura is Director at Thistle Help – a retailer that sells mobility equipment. When she experienced issues with a new employee, she turned to Peninsula for support…

    • 15 employees
    • Retail
  • A woman with blonde hair and a black sports top.

    Human resources

    Salford City FC

    It’s good to have that reassurance there

    Hannah is Director of People & Culture at Salford City FC. The football industry is fast-paced, so when Hannah is focused on HR, staff welfare, safeguarding, and a busy fixture schedule, it can be hard to keep up with employment law changes…

    • Leisure
  • A man in a shirt standing against a wall.

    Human resources

    Caroo

    Peninsula helped us to grow the business in a better way

    Gareth is managing director at Caroo, a tech platform that matches candidates with employers. Here’s why he chose Peninsula to help scale up his start-up…

    • Start-up business
    • Tech
  • A group of women in uniform.

    Human resources

    Assisted Services

    It gives me peace of mind

    Nicola Crawford is the Assistant Manager at Assisted Services – a care-at-home facility that deploys community carers to support people in their own homes.

    • 70 employees
    • Health and social care
  • A woman looking at her phone.

    Human resources

    Advantage Smollan

    If we used a solicitor, we would pay a lot more

    Nelli is HR manager at Advantage Smollan, a global marketing agency. Faced with a costly tribunal claim from an ex-employee, Nelli worked with Peninsula to save time and reduce the risk to the business.

    • 150 employees
    • Marketing
  • The image shows the outside of a beauty salon.

    Human resources

    Beauty Boutique

    By putting my staff on watertight contracts, I felt secure

    Jo is the owner of Beauty Boutique, a beauty salon in Staffordshire. She chose to outsource her HR to Peninsula to navigate risky conduct issues.

    • 6 employees
    • Hair and beauty
  • An employer looking through documents.

    Human resources

    Starboard Dining

    Without Peninsula, we’d need three or four HR staff

    Starboard Dining is a franchise group that manages 27 Pizza Hut delivery stores and two Wok to Walk restaurants. Here’s how Peninsula helps Will free up time and money for the business.

    • 500-600 employees
    • Hospitality
  • Peninsula Group Limited - Peninsula client Rob Ballie smiling at the camera

    Human resources

    Cartwright Care

    Not being decisive would have bankrupted the company

    Cartwright Care owns two nursing homes. Rob Baillie, Head of Operations, oversaw the business’s first acquisition with Peninsula support.

    • 2 care homes
    • Health and social care
  • A smiling man next to an open laptop.

    Human resources

    Umbrella.co.uk

    Peninsula’s support in solidifying our diversity policies has been invaluable

    CEO Nick describes how Umbrella.co.uk worked with Peninsula to guide, inform, and create a series of diversity policies.

    • 60 employees
    • Professional services
View all case studies

Sign up to our newsletter

Get the latest news & tips that matter most to your business in our monthly newsletter.