Cash Converters | Peninsula case studies

Home
Case Studies
Now we’re doing everything we should to keep everyone safe

Now we’re doing everything we should to keep everyone safe

Cash Converters

a retail worker looking at a computer tablet

Business size
7 franchisees
Industry
Retail
Support
Health & safety support

Intro

Cash Converters is a second-hand retailer brand made up of individual franchisees. Sharon is the Area Manager for seven Cash Converters franchisees.

Due to concerns with her previous provider, she chose to outsource her health & safety to Peninsula.

The situation

Before Peninsula, Sharon already had access to a third-party health & safety provider.

But despite this, Sharon health & safety support was lacking in certain areas. In particular, she didn’t feel that her risk assessments included enough detail around cash handling.

And for Sharon’s employees, cash handling is big part of the job. Without taking extra precaution, her staff would be more vulnerable to dangerous situations, like violence and theft.

I don’t think we really had everything covered from a risk assessment situation...
and we didn’t feel that we were getting the cover that we needed.

- Sharon / Area Manager at Cash Converters

“”

The solution

Feeling unprotected, Sharon outsourced her HR and health & safety to Peninsula instead.

After speaking with her new consultants, she discovered that her health & safety processes were lacking in some areas – and overly time-consuming and detailed in others.

That’s because the support she received was generic. It wasn’t tailored around the specific risks Sharon’s staff face.

Peninsula advisers assessed Sharon’s stores and identified their risks. Then, they developed an action plan to support Sharon in protecting her staff, including updating their health & safety policies and risk assessments.

The outcome

Now, Sharon has total confidence she’s doing all she can to protect her staff.

Because after updating her risk assessments, Sharon now enjoys access to 24/7, personalised advice.

There’s no limit to the amount Sharon can call. With unlimited support, Sharon can talk through any decision with an expert – so she can be confident she’s always doing the right thing to protect her workforce.

Health & safety cover that’s built around you

With personalised support, you always get right approach for your business.

Personalised support
Round-the-clock advice
Up to date policies
Relevant risk assessments

Try Brainbox for free today

When AI meets 40 years of Peninsula expertise... you get instant, expert answers to your HR and health & safety questions

Ask a question nowSpeak to an expert 24/7

View all case studies

Tens of thousands of business owners reduce risk and worry with Peninsula support. Discover their stories below…

Human resources
iFacility
“Customers want to work with us, knowing they are getting safe engineers”
Ben is Head of People at iFacility, a security solutions business. He describes how Peninsula supports his team with their HR and Health & Safety priorities.
- 80 employees
- Professional services
Human resources
Pachamama Group
“Peninsula help us grow and learn – for half the cost of hiring an HR person”
Maria is Head of People at Pachamama Group, a restaurant group in London. She discusses how she works with Peninsula to free up time and boost HR confidence within the business.
- 140 employees
- Hospitality
Human resources
Sunderland Counselling Service
“We enhanced our family policies with Peninsula”
Toby is Chief Executive at Sunderland Counselling Service, a charity that provides talking therapy services across the North East of England. He discusses the value of HR documentation support from Peninsula.
- 170 employees
- Non-profit
Human resources
Thistle Help
“I felt confident going into meetings knowing I was doing it right”
Laura is Director at Thistle Help – a retailer that sells mobility equipment. When she experienced issues with a new employee, she turned to Peninsula for support…
- 15 employees
- Retail
Human resources
Salford City FC
“It’s good to have that reassurance there”
Hannah is Director of People & Culture at Salford City FC. The football industry is fast-paced, so when Hannah is focused on HR, staff welfare, safeguarding, and a busy fixture schedule, it can be hard to keep up with employment law changes…
- Leisure
Human resources
Caroo
“Peninsula helped us to grow the business in a better way”
Gareth is managing director at Caroo, a tech platform that matches candidates with employers. Here’s why he chose Peninsula to help scale up his start-up…
- Start-up business
- Tech
Human resources
Assisted Services
“It gives me peace of mind”
Nicola Crawford is the Assistant Manager at Assisted Services – a care-at-home facility that deploys community carers to support people in their own homes.
- 70 employees
- Health and social care
Human resources
Advantage Smollan
“If we used a solicitor, we would pay a lot more”
Nelli is HR manager at Advantage Smollan, a global marketing agency. Faced with a costly tribunal claim from an ex-employee, Nelli worked with Peninsula to save time and reduce the risk to the business.
- 150 employees
- Marketing
Human resources
Beauty Boutique
“By putting my staff on watertight contracts, I felt secure”
Jo is the owner of Beauty Boutique, a beauty salon in Staffordshire. She chose to outsource her HR to Peninsula to navigate risky conduct issues.
- 6 employees
- Hair and beauty