When Joseph took over the management of Hopton Cottage Care Home he inherited some serious HR issues including a poor working culture and some problematic members of staff. High employee absenteeism, lateness, and sick leave were just some of the symptoms we identified when first speaking with Joseph.
What we did
Joseph explained "I was working very long hours, and would often worry about staffing issues late at night and over weekends". "From the moment I first contacted Peninsula it was clear they had experience of working with companies with similar employment issues. Their HR advisors were able to help me straight away and ease the pressure". Peninsula’s specialist health care HR team ran a detailed analysis of the business as a whole and were able to provide solid, immediate guidance and support which helped bring the team’s skillset and morale to the level required.
Peninsula has since worked on a series of projects for Hopton Cottage Care Home to remedy immediate issues and to also provide solutions to make sure the same problems do not re-emerge in the future. Joseph said of the relationship "The outstanding employment and HR support has been absolutely pivotal in transforming my business. I would recommend Peninsula’s expert team to other business owners without hesitation". If you want to find out how Peninsula could help you write your success story, then why not speak to one of our advisers by calling 0800 028 2420.
Peninsula has provided us with peace of mind… we can focus on running our practice knowing that Peninsula will assist with any problem we have.