Dealing with dismissals due to irreparable relationship breakdowns

  • Dismissal
Follow us on Twitter
Peninsula Logo

Peninsula Group, HR and Health & Safety Experts

(Last updated )

Read our article: 'Dealing with dismissals due to irreparable relationship breakdowns'. Contact us today for more information about our Employment Law, Health & Safety, and HR services.

We always hope it won’t happen to us, but as an employer, how do you handle a working relationship that’s got so bad that you simply can’t find a way forward? Unknown to many, there’s a fifth fair reason for dismissal based around this very situation. Here’s the lowdown... The Employment Rights Act 1996 offers four potentially fair reasons for dismissal:

However, as much as we try to avoid it, in some cases the employment relationship breaks down to such a point that it can’t continue, but none of the reasons above fit the situation. So what can you do? ‘Some other substantial reason’ In cases such as this, employment law allows for a fifth potential fair reason for dismissal, called ‘some other substantial reason’ – or as it’s more commonly known, SOSR. As long as you follow the correct procedure, a fair dismissal can be achieved under this reason. SOSR has a wide description covering a number of reasons, such as:

Applying SOSR Situations where the relationship between the employer and employee has broken down beyond the point of repair can come under the umbrella of SOSR dismissals. An implied term of every employment contract is that neither party will behave in such a way that will destroy the relationship of trust and confidence that exists between them. In cases where the employer breaches this implied term, employees often claim unfair constructive dismissal – and where employees breach it, employers can rely on it to fairly dismiss them. The procedure SOSR dismissals should follow a fair procedure in order to avoid claims of unfair dismissal, which should go something like this:

  1. Make sure you conduct a sufficient investigation to ensure you find out the relevant facts surrounding the issue.
  2. Once you have the facts, invite the employee to a hearing, letting them know the situation in advance and detailing efforts you have made to distinguish any problem.
  3. If after the hearing you’re satisfied that the employee’s actions constituted a breach of the implied term of trust and confidence, you may have sufficient grounds to dismiss them fairly.
  4. You’ll have to give the employee the correct notice which they’re entitled to: contractual or statutory, whichever is greater.
  5. If you have a contractual clause which reserves the right to make a payment in lieu of notice, you can choose to do that instead of allowing them to work their notice. In addition to that, just like in an ordinary dismissal, the employee will be entitled to pay in lieu of any annual leave which they have accrued but not taken.

   

FAQs

Got a question? Check whether we’ve already answered it for you…

Related articles

  • dismissal

    Blog

    Employee unfairly dismissed for Gross misconduct wins over £5k at tribunal

    The catalyst for this case was an email received from a customer, asking to change an appointment. The claimant felt that the customer had previously been rude on the phone. They intended to forward an email about the change of appointment to a colleague along with the message, “Hi Karl, Can you change this… he’s a t**t so it doesn’t matter if you can’t.” By mistake, this was sent back to the customer instead.

    Peninsula Logo
    Peninsula TeamPeninsula Team
    • Dismissal
  • Sickness leave

    Blog

    Why do workers leave jobs after periods of sickness?

    The Work Foundation at Lancaster University has tracked the employment records of over 9100 workers, aged between 16 and 60 from 2017/18 to 2021/22, focusing on those who became ill within the first two years of the study. 

    Peninsula Logo
    Peninsula TeamPeninsula Team
    • Dismissal
  • Job Application

    Blog

    Over half of employers in the North and Midlands have been ghosted

    According to research carried out by the Chartered Institute of Personnel and Development (CIPD) and Omni RMS, 61% of employers in the north and 56% of those in the Midlands have had candidates cancel interviews with little or no notice over the past 12 months, with 18% in both regions reporting new starters failing to turn up on their first day at work.

    Peninsula Logo
    Peninsula TeamPeninsula Team
    • Dismissal

Try Brainbox for free today

When AI meets 40 years of Peninsula expertise... you get instant, expert answers to your HR and Health & Safety questions

Sign up to our newsletter

Get the latest news & tips that matter most to your business in our monthly newsletter.