Employee Training

09 December 2020

If you want to have a successful business, you need to make sure you are looking after your staff. You can do this through a number of perks and wellness programmes, but one of the best ways to make your employees feel appreciated is with training and development.

This investment in your staff has tremendous benefits for both you and them. You save on recruiting higher-skilled staff, reduce turnover and get more productive staff while they continue their learning and development.

Without your staff, your business could not continue. So make sure you look after your most valuable resource. By providing a comprehensive learning and development strategy you can make the most of every single staff member.

What is staff training?

Employee training is an essential part of hiring people to work in your company.

It covers not only basic training for how they should approach the role you’ve hired them to do but also the key information that they need to be aware of whilst they are working for you and any additional skills that they can seek to develop as times goes on.

Through sound methods of staff training, you can encourage a stronger, more productive and informed workforce.

Why is staff training important?

It is a great perk for your employees, but what about it is good for you? There are many benefits of staff training for you the employer, such as:

  • Managing the performance of staff and identifying areas in which they may need further support
  • Improve employee satisfaction and morale because training makes employees feel valued. Employees who feel appreciated feel more satisfaction toward their jobs and perform better.
  • Increase innovation in new strategies and products as upskilling encourages creativity.
  • Maintain standards and consistent knowledge of procedures, policies, and expertise.
  • Reducing issues arising in the workplace, such as mistakes that can lead to customer complaints, lightening the load on customer service.
  • Helping both your business and staff respond to both external and internal changes that may be necessary within your sector
  • Reduce employee turnover and attract talent, saving you money on recruiting.
  • Help keep your business ahead of your competitors and enhance your reputation.

There is also employee morale to consider. Modern workers are increasingly looking for jobs that provide training opportunities in order to continue their professional development.

If you don’t offer this, you may lose employees to other companies. The average training spend per employee in the UK is £300. This cost will be far less than an extensive recruiting and onboarding period of new employees.

Staff skills training can therefore be a significant incentive to not only keep valuable members of staff with your organisation but also attract skilled individuals to it.

Developing an effective training program for employees

When thinking about training, the first thing you need to do is decide how you want to structure the onboarding process for new starters?

For example, maybe they need to attend several training sessions in their first week, or this may be an ongoing process over the coming weeks and months. Work training could include:

  • On-the-job learning
  • Mentoring schemes
  • In-house training
  • Individual study

A staff training record will help you keep track of the training staff have done, and, if assessed, how much they have taken from this.

A cross-training program for employees will probably cover the most fundamental aspects of what they need to know whilst working for you, such as information on how the company runs, who its management team are and important policies they should know.

More focussed training will probably depend on the role in question and can take many forms. For example, you may hold an initial training session to deliver the basics, or you may wish for staff to shadow colleagues first before conducting tasks on their own.

Implementing a probationary period can help as you can make clear from the start what level staff need to be at before you will confirm them in the role.

Anti-discriminatory training

Promoting company values is just as important as employee training and development. You can manage this through training.

When considering the question how does staff training promote anti-discriminatory practice, the answer is that training can raise awareness of this issue, reaffirm that the company has a zero-tolerance approach to discriminatory behaviour and what steps it will take should it be found that behaviour of this sort has occurred.

It is vital for your employees to know the standards set by you and employment law, as any cases which go to an employment tribunal carry with them an unlimited fine.

How to get employees excited about training?

As mentioned above, modern workers increasingly look for roles that offer opportunities for development, and offering additional training routes for staff established in your organisation can be really popular.

For example, you may work with an external body in order to arrange for staff to gain a qualification, which they can then use to apply for more senior roles in your company.

Healthy competition is always great at motivating employees. Having regular bonuses given to employees who have completed the most training courses with your company encourages employees to learn new skills.

Alternatively, offer a dedicated employee training program to help develop staff who wish to go into a managerial role. This can be a great way to impart to them the skills you believe they will need whilst also showing to them if management is really the best pathway to consider in the future. When the time comes that a new managerial role needs to be filled, it will be easier to do so if you have candidates you have been preparing for it.

Such routes can be vital to keeping staff motivated and, crucially, not leaving your company for another who offers such options.

Need our help?

For further complimentary advice on training programmes for your business from an expert, call us any time day or night on 0800 028 2420

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