Mediation: the most underused tool in your HR toolbox

When employees fall out, you’ll know that tensions can rise fast.

So you need to act quickly to avoid a concern spiralling into a costly claim.

When this happens, many managers are unaware of their options available to them - and reach straight for a formal, time-consuming grievance procedure.

Instead, consider mediation - an easier, more informal way to resolve a conflict.

With mediation, you defuse the situation when it arises, preventing the need to start the complex grievance process.

Watch Peninsula's webcast to find out:

• What mediation is and how it works

• How mediation compares to more formal procedures

• How you could carry out a mediation

• Tips to resolve employee disputes

Jan 15 2025