Residents walk out unnoticed: Failure in care home safety

  • Health & Safety

Peninsula Team, Peninsula Team

(Last updated )

A 77-year-old dementia patient at a Glasgow care home left the premises unnoticed after gaining access to unsecured doors. A series of preventable failures led to his death and a fine of £53,750 for the Company.

On the night of 26 December 2022, 77-year-old Hugh Kearins left Chester Park Care Home in Glasgow without anyone noticing. Hugh had dementia and was living in a room within the Clyde Unit of the home since 2012. Staff knew he had a tendency to wander, and his care plan said he should be checked every hour. But that night those checks did not happen. He managed to get through an internal fire door that had its alarm switched off. Just beyond it, an external fire door was also left insecure and without an alarm. With nothing stopping him, Hugh walked outside into the freezing night.

By the time staff found him early the next morning he was lying in the car park. The car park is only 320 steps from his room. He passed away during the night.

How often should staff check risk residents with dementia and what actions should they take if a scheduled check is missed?

Health and Safety Executive (HSE) highlighted several failings on the part of Chester Park Care home:

Oakminster Healthcare Limited, of Lambhill Street, Glasgow, pleaded guilty to breaching Sections 3(1) and Section 33(1)(a) of the Health and Safety at Work etc. Act 1974. The company was fined £53,750.

To prevent similar incidents, care homes should keep all exit doors secure and ensure alarms are always switched on and working. Staff must follow each resident’s care plan exactly, including regular safety checks for those at risk of wandering. Any open or insecure doors should be investigated immediately, with a headcount done to make sure all residents are present. Records must always be accurate and truthful, so problems are identified and resolved immediately. Regular staff training and equipment checks should be carried out to ensure all safety measures are in place.

What should staff do if they notice an external door is open but are unsure whether a resident is outside?

Related articles

  • Man in suit posing

    Blog

    Ask Gavin: How do I make sure my drivers are staying safe? Help!

    Got a Health & Safety query you need answering? Ask Gavin! This anonymous employer wanted to know how they could make sure their workplace transport activities were safe. So they asked Gavin Scarr Hall, Peninsula’s Director of Health & Safety, for expert advice.

    Gavin Scarr-Hall - Director of Health & Safety at Peninsula
    Gavin Scarr HallDirector of Health and Safety
    • Health & Safety
  • fire door safety

    Blog

    Fire door safety week: Protecting lives at work

    Every day, we walk past fire doors without giving them much thought. They blend into corridors and offices often unnoticed. But in the event of a fire, these doors become one of the most important safety features in a building. They are designed to hold back flames and smoke, giving people time to escape and emergency services time to respond.

    Peninsula Logo
    Peninsula Team Peninsula Team
    • Health & Safety
  • mental health

    Blog

    World Suicide Prevention Day: Why mental health is a health and safety priority

    When we think of workplace Health and Safety, it is easy to focus on physical risks such as slips, trips or hazardous substances. Yet, just as important is the responsibility to safeguard employees’ mental well-being. World suicide Prevention Day is a timely reminder that mental health and workplace safety are deeply connected.

    Peninsula Logo
    Peninsula TeamPeninsula Team
    • Health & Safety

Try Brainbox for free today

When AI meets 40 years of Peninsula expertise... you get instant, expert answers to your HR and health & safety questions

Ask a question now
0800 158 2313Speak to an expert 24/7