Careers with Peninsula | Peninsula UK

Senior Infrastructure Engineer/ Manchester /£40000 - £80000 per annum

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Senior Infrastructure Engineer
Manchester based
Salary up to £75k DOE

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

Who are we looking for
We are looking for a senior infrastructure engineer with great automation skills who wants to work in a DevOps style. Either from an infrastructure background with great development skills or a development background with great infrastructure experience, you will be working within the development teams to drive the standard for infrastructure as code and best infrastructure architecture practice. You will deliver a world class experience to our customers, giving them super high availability, great security whilst keeping a tight grip on costs. With responsibility for live operation of the global estate with customers in 5 territories and an intricate test and development environment where we build ship and increment rapidly. You’ll have:-

Experience of designing and building infrastructure architecture in Azure suitable to deliver a SaaS platform across the globe in a scalable, performant, secure fashion.
Supporting dev ops skills being able to demonstrate building robust repeatable, incremental infrastructure deployment mechanisms.
Experience of deploying infrastructure as code and being able to drive those skills into a development team.
Commercial awareness of the impact of infrastructure decisions and risk profile of infrastructure choices.

What we have to offer?
In return we offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are.

Frontend Developer/ Manchester /£30000 - £35000 per annum

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Audit & Accounting Technical Writer/ London /£45000 - £55000 per annum

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Audit & Accounting Technical Writer
Blackfriars, London
£45,000 - £55,000 + Excellent benefits
Full time office based, but part time and/or element of home working would be considered for the exceptional candidate

Croner-i are a leader in knowledge and content for the Accountancy, Compliance, HR and Health & Safety sectors. The Group is constantly expanding through a combination of organic growth and acquisition both in its home markets and internationally. Our consistent focus on client satisfaction continues, driven by the excellence of our people.

The Audit & Accounting Technical Writer will be responsible for writing and reviewing content for the A&A segment within Croner-i. They work with the Content, Product, Sales, Editorial teams and other relevant people to innovate the way that content is delivered to maximise the value to our clients. The team also deliver technical and product training for eCPD modules and in person to key clients and are expected to be active members of external technical committees, for example at ICAEW.

Day to day responsibilities

Research and do authoring update work on the A&A products as appropriate for the candidate’s expertise and the roles of other team members. This could include:
- commentary and analysis books / online guides;
- tools including audit programmes, model accounts & disclosure checklists;
- online and events training materials (recording audio, preparing slides and notes);
- contributing articles for news updates, Accountancy Daily and social media to raise external profile;
- IFRS disclosure review/benchmarking reporting;
- company law and corporate governance; and
- practice management manuals and tools.
We work with a number of expert authors and panel members in practice so the role would also involve discussing technical updates with them and assisting the content manager with reviewing externally produced authoring work.
Giving clear instructions to editorial/production support teams and reviewing output/proofs within tight publishing deadlines.
Provide insight and leadership to other team members maintaining accounting/auditing standards and company legislation on Croner-i Tax and Accounting platform to ensure that:
- prospective amendments are turned into effective amendments at the appropriate time;
- links point to the correct/up to date versions of standards; and
- new content is added when needed.
Assist the client experience and sales teams with product queries and training.
Assist the Content Manager and team with transforming our content from legacy print formats to online.

What you bring to the team

Qualified ACA – assistant manager/ manager level
Experience of working within an accounting practice environment, typically within the audit function
Professional knowledge of and strong technical grounding in the areas of auditing and IFRS and UK GAAP accounting
A working knowledge of more specialist areas and sectors such as money laundering, Solicitors Accounts Rules, housing associations, pensions, charities and academies would be useful
Proven writing skills, including the ability to convey complex themes in an accessible way to a variety of audiences with varying levels of expertise
Strong excel, word and IT skills
Interest in media/publishing
Confident in helping clients
Superb teamwork and communication

Why Join our Team?

£45,000 - £55,000 salary
Company profit share (non-contractual)
Perkbox
Company pension
Onsite gym
Access to our Employee Assistance Programme
Life Insurance
Fantastic working environment
Personal development

The modern, central London office is fast-paced and busy so we look for colleagues who have a positive and results focused attitude. Through on-the-job coaching and experience, as well as providing training and development, we make sure that everyone who works here has the resources they need to build their careers.

Health & Safety Consultant - Lancaster and surrounding areas / North West /£34000 - £38000 per annum

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Job Title: Health and Safety Consultant
Location: Carlisle / Lancaster and surrounding areas
Monday - Friday

Salary: £34,000 - £38,000 depending on experience + company car or £4,000 car allowance.

Candidates will need to be Grad IOSH as a minimum + practical H&S experience.

Overview

Peninsula are looking for Health & Safety Consultants to join our well established and busy team in various locations across the UK. We offer excellent training and development opportunities for those wanting to working towards CMIOSH. This position provides lots of exposure across various businesses – ideal for someone looking to get into consultancy. You will be working for a market leader providing on-site support to our valued clients with the support of a well established team. We offer continuous development and training opportunities throughout your career at Peninsula to ensure you feel confident and up to date on all H&S matters.

Who we are

Peninsula is the leading provider of Employment Law, Health and Safety and Legal services to SME's in the UK. Established since 1983, we have around 32,000 clients who have already integrated Peninsula to work as part of their HR and Health and Safety departments.

Peninsula employ around 1,500 people across the UK, Ireland, Australia, New Zealand and Canada and we are always looking to expand the team with the very best professionals from HR, Health and Safety and Legal backgrounds to come work with us and support our clients.

Your role

The position of Health and Safety Consultant is a field based role where you will work from home and provide Health and Safety support to clients who are a commutable distance from your home. You will visit the premises to assess current health and safety processes, make recommendations, create and implement an effective health and safety system and be available for general advice and support. Peninsula don't specialise in a particular industry so you will have fantastic exposure which will definitely benefit anyone looking to get in to consultancy.

Your responsibilities

Conduct Health & Safety surveys of clients' premises
Create and implement relevant H&S policies and management systems for the client
Developing strong client relationships and rapport
Advising clients in the use of their health and safety management system to ensure it becomes part of their day-to-day business
Liaising with Enforcing Authorities on behalf of clients when required
Advising our clients on matters of Health & Safety standards and best practice affecting their business
The undertaking of accident investigations to assist our clients as require

What we need from you

Excellent Communication Skills
Grad IOSH as a minimum + practical H&S experience
Strong interpersonal & time management skills
Current driver's license

Why work for us

Peninsula has been voted one of the best companies to work for two years in a row by the Glassdoor Awards and our field based roles offer autonomy and fantastic variety so you are continuously learning. The benefits package for our Health and safety Consultants include:

25 days holiday plus bank holidays - rising with years service to 27 days after 2 years service and 28 days after 5 years.
Birthday off work!
Profit-related pay up to 6% (non-contractual)
Uncapped commission for new client referrals
Company pension scheme
CPD focussed workshops throughout the year to develop skills, experience and best practice
Company Car or car allowance
Perkbox

Service Desk Analyst - BrightHR/ Manchester /£0 - £18000 per annum

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Service Desk Analyst
Manchester City Centre (near Victoria Train Station)
£18K + Excellent Benefits Package
Monday to Friday: 9:00am - 5:30pm

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

Role Description
Provide inbound telephone and email support to BrightHR users, and assist with any user related errors or technical queries. Troubleshoot any potential complex technical issues, providing first time resolution to our clients wherever possible, or providing the steps to reproduce technical issues to the 2nd / 3rd line support teams.

Main Responsibilities

Provide excellent customer service to our new and existing BrightHR clients
Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs
Gather information from the client using intelligent questioning, investigating any complex technical issues and raise with second and third line support
Take ownership of any technical queries and keep regular contact with client ensuring any fixes are communicated
Keep an accurate record of discussions, logging all queries against the correct account
Provide one to one training as and when required based on client’s needs
Escalate any complaints which cannot be resolved at 1st touch to team leader / manager

Skills and Experience

Customer service experience is essential
The ideal candidate will have 1st line or service desk experience
Must have excellent listening skills and be able to communicate with clients and users of varying technical ability
The candidate must be a problem solver
Salesforce experience is beneficial but not essential
Be comfortable working in a fast-paced environment
Must be responsible for own product knowledge
Able to communicate at different levels across the business and with key stakeholders

In return we offer you a fantastic workplace with all the support you need to grow as a professional. With regular social events and amazing benefits, we believe in making sure our employees know how brilliant we think they are.

Some of our excellent benefits include:

25 days paid holiday (increasing to 27 days after 2 years)
Profit share scheme
Get your birthday off as an extra holiday
Perkbox rewards scheme
Free breakfast every Monday
Various social events hosted throughout the year
Contributory pension scheme
Free fruit every Wednesday
Christmas bonus (after 3 years)
Health insurance (after 5 years)

This is a fantastic opportunity to join a forward thinking and growing company. If this sounds like the role for you then click apply today!

Employment Law Consultant - Bristol / South West /£34000 - £42000 per annum

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Litigation Consultant - Employment Law
Field role covering Bristol Area
Salary on offer upto £42,000 + company car/car allowance of £4,000

We are looking for a confident, articulate and legally qualified individual who has direct employment law experience.

Joining our field team, you will be working with our employment law advice team, the Litigation Executive teams and senior management to assist our members when they receive employment tribunal claims.

You will be reponsible for assuming conduct of cases from drafting responses, visiting clients, preparing cases for hearing and representing members in hearings.

Litigation - Day-to-Day Responsibilities

Review allocated claims brought against Members in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, bundles of documents and draft witness statements.
To work within the Successflow case management system and undertake the case preparation tasks assigned. This may include case preparation, which can be from approval of the ET3 Response, or any such point as the case is allocated to you, until conclusion of the case at Tribunal.
Make early and prompt contact with members to notify the member of conduct of the case and to advise and take instructions from members at the Member visit.
To advise the Member and witnesses of the Tribunal procedure and what they can expect during the hearing.
Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of members for their approval.
Prepare any reports for the insurer in respect of any claims as may be required.
Advise members on the merits of any claims and the prospects of successfully defending claims.
To discuss with members possible settlement of claims and to provide appropriate advice and guidance.
Liaise with the Litigation Manager and Indemnity Investigations Team on any cases, in particular indemnified cases, where there are concerns about the prospects of success.
Conduct any conciliation or settlement negotiations on behalf of the member, in accordance with the Member’s instructions.
Visit members either at their premises/offices or at the company offices, both Head Office and Regional Offices.
Identify witnesses and assist in the preparation and drafting of witness statements or evidence in chief for hearing.
Complete preparation of trial bundles or documents in the appropriate or agreed format for the final hearing.
To review the insurance position following receipt of full client instructions and liaising with the insurance team in respect of any matters arising.
Attending and conducting case managements discussions, preliminary hearings, full merits hearings and remedy hearings as and when required at hearing centres in England and Wales, Scotland or Northern Ireland.
Demonstrate commercial knowledge of the Company’s range of services and products and to be able to discuss these with members as appropriate, and to proactively assist in the retention of existing members and to promote new business by obtaining referrals for new members.
Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required in order to be able to carry out the work and to the standards as outlined in this job description.

The role will involve travel throughout the United Kingdom in the course of your duties, to visit members and to undertake hearings.

You may also be required to attend Tribunal User Group or Employment Law Seminars and meetings from time to time.
These may be outside of normal office hours.

What you Bring to the Team

Strong organisational and administrative skills
Previous litigation experience in relation to employment law
Self-motivated and able to work on own initiative
Have an approachable and diplomatic manner
Able to influence and motivate others
Able to work as part of an extended team

Why join our Team?

This is a high and exciting role within The United Kingdom’s leading HR and employment law company. Our company culture is incredibly supportive and takes employee welfare seriously with a strong emphasis on reward success. You will be working with a great team of colleagues. Next to this, we offer you a competitive salary, training, career development and a dynamic work environment.

C# Developer/ Manchester /£30000 - £50000 per annum

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C# Developer
Manchester based
Salary negotiable + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously. We work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently.

Who are we looking for?

We are looking for the most talented C# developer in Manchester to join us. Our Web team understand our users and what technology to lever to give them a great product, we’re engineering focused developers with a talent for technology. We have a superb product team that believes in user-centred design, iterative development and validated learning.

Are you working as a C# developer? Do you have more than two years’ experience in writing C# in a commercial environment with experience across the rest of the stack? Are you an engineer, collaborator and communicator with buckets of enthusiasm?
We work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. You’ll need to have commercial hard core experience of C#, .Net Framework, WebApi and Nunit, with SQL, Entity Framework, Event Store and Azure blob storage. We get production insights with Elastic Search, Logstash and Kibana and monitor with NewRelic and Logic Monitor so experience of those will help. We deploy using Github, TeamCity and Octopus, several times a day so being able to think, test, build and ship super-fast is a must. You’ll care about engineering, test first, pairing and continuous improvement.

What’s on offer:

In return we offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are.

If this sounds like the role for you then click apply today!

Web Front End Developer/ Manchester /£30000 - £45000 per annum

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Web Front End Developer
Manchester city centre based
Salary Up to £45k + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously.

Who are we looking for?
We are looking for the most talented Web Front End developer in Manchester to join us. Our Web team understand our users and how they want to use an interface, and what a great user experience looks like. We have a superb product team that believes in user-centred design, iterative development and validated learning.

Are you working as a UI developer? Do you have more than a year’s experience, with great UI development skills? Are you an engineer, collaborator and communicator with buckets of enthusiasm?
We work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. You’ll need to have commercial hard core experience of HTML/CSS/ES6, be using CI to deploy using Webpack and test first by default. You’ll be using Angular 1.4 and will benefit from having experience of React. Most of all, we are looking for passionate mobile developers who love what they do and want to build amazing apps.

In return we offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are!

Senior Salesforce Administrator - London/ South East /£45000 - £55000 per annum

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Senior Salesforce Administrator
Blackfriars, London
Salary upto £55,000 depending on experience + benefits

We are looking for a Senior Salesforce Administrator to join our established Salesforce team here in Manchester City Centre. This role will focus on future growth and a variety of projects including the management of feature enhancements and maintenance for the company Salesforce org.

Job Overview
At Peninsula, we are a consultancy specialising in Employment Law and Health and Safety Advice. What this means is that we partner with SMEs and make sure they are complying with the law so they can do what they love – namely getting on with running their business.

The key responsibilities of this job include:

Configuring, developing and supporting the company Salesforce org.
Being responsible for the continued enhancement of the current configuration and architectural design of the org.
Being pro-active in suggesting improvements to the configuration of the system, or new tools or ways of working.
Working within schedules and deadlines to agreed business priorities.
Working closely with stakeholders to recommend and agree technological solutions to meet business requirements.
Managing Salesforce Administrators and Junior Administrators
Supporting and mentoring Salesforce Administrators within the team, actively helping them progress in their career progression

What you Bring to the Team

Minimum of 4 years commercial experience as a Salesforce Administrator.
Experience of the Salesforce platform and configuration including workflows, assignment rules, validation rules, role hierarchy, profiles, sharing, Visual Flow, Process Builders. experience with conga or similar applications is desirable
Developer skills (VisualForce, Apex, Lightning) highly desirable.
Knowledge of Agile and SCRUM.
Excellent verbal and written communication skills.
Salesforce Certifications preferred.
Advanced Microsoft Excel/Data handling skills advantageous.

What we can offer you
Training – The training and development of our employees is very important to us. If there are any specific training courses you would like to attend, we are happy to consider that, and you will also have time in office hours to self-learn.

Employment Law Solicitor / South West /£35000 per annum

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Employment Law Solicitor / Litigation Consultant
Field Based
Up to £35,000 + company car or £4,000 car allowance

Job Overview

The role requires you to effectively a portfolio of Tribunal cases across the full range of employment law issues.

Day-to-Day Responsibilities
·         Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients.
·         Enter proper pleadings, ensuring all relevant legal arguments are presented.
·         Deal with interlocutory matters in accordance with Tribunal rules.
·         Prepare cases in timely fashion.
·         Effectively represent clients at hearings and contested cases at tribunal.
·         Negotiate settlements on behalf of clients as appropriate.
·         Comply fully with underwriting / Claims Department requirements.
·         Take responsibility for development of skills / knowledge through appropriate reading.
·         Identify and manage risks to the client, Croner and the insurer.
·         Ensures cases are “red flagged” to Croner management in line with company procedures.
·         Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required.
·         Generate sales whenever opportunity arises.
·         Ensure time is fully and accurately recorded.
·         Carry out any other tasks deemed necessary by the management team.

What you Bring to the Team
·         Good advocacy experience in ET
·         Employment Law experience
·         Demonstrable evidence of ability to handle all types of Employment Tribunal case.
·         Relevant professional qualification or degree, legal background is preferred but not essential.
·         Willing to undertake cases around UK, holds valid driving licence.
·         A dynamic and flexible approach, as well as the ability to work under pressure.

What will you get in return?

25 days’ holiday, plus bank holidays
Birthday off work!
Perkbox discounts
Contributory Pension Plan
Company incentives
Profit Share scheme

Why join our team?

This is a fantastic place to work if you enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning. The culture is fast-paced and busy so we are looking for someone who has a positive and can do attitude.

Trainee Bid Writer/ London /£20000 - £25000 per annum

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Trainee Bid Writer
Salary up to £25,000 per annum, dependent on experience
Based in Manchester City Centre, close to Victoria Station

Due to our rapid business growth, an exciting opportunity for a Bid Writer has become available to support our professional and successful head office team based in Manchester.

What's involved?

Monitoring portals for new tender opportunities as they arise and notifying the team.
Drafting tender and proposal responses for clients across the public, private and charity sectors.
Proof reading and editing the wider team’s bids, offering critical and insightful analysis.
Conducting research to enhance bids including sector research, client research, competitor research and research into the wider wellbeing market.
Monitoring and updating the Tender Tracker
Updating the presentation deck ahead of bid presentations, providing a full briefing to key stakeholders.
Continuous development of the bid library including writing new case studies, proof statements and development from bid feedback.

What are we looking for?

A good team player who thrives under pressure and is able to flexibility work to deadlines.
Strong communication, written and oral skills, with experience of proof-reading.
Ability to take full ownership of tasks, be dynamic and driven with the ability to work independently or as part of a team.
Must work with excellent attention to detail.
Degree education is essential with achievement of at least a 2:1
Experience in a bidding environment or writing proposals/funding applications.

What's on offer?

Fab Fridays- dress down & free food
Free breakfast on Mondays
Excellent Company Pension Scheme
Regular training and development
Fresh fruit delivered to the office each week
25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 9.5 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you’ll be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Senior Product Owner/ Manchester /£40000 - £60000 per annum

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Senior Product Owner
Manchester based (behind Victoria Train Station)
Salary up to £50k DOE + Excellent Benefits

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR and H&S processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

Who are we looking for?
We are looking for a Product Owner to join our growing team in Manchester. We need someone to help build our vision for the future by understanding how to translate a business strategy into a set of product changes across our product portfolio. We have a superb product team that believes in user-centered design, iterative development and validated learning. You’ll report into the Head of Product and be a key part of the businesses growth ambitions. You’ll be working as a senior product owner for a digital business with experience of taking a strategy and vision, validating it against the market and competition and defining a set of changes that deliver against it.

We work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. Your stakeholders are accessible, have great ideas and enthusiasm, so you’ll need to be able to get consensus based on input from around the business and from your ideas. You should care about lean product development and putting value in the hands of our consumers through a great digital product.

In return we offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are. Voted as one of the top 10 coolest offices in Manchester, where else would you want to start your next chapter!

If this sounds like the role for you then click apply today!

Senior Employment Law Paralegal / Manchester /£23000 - £26000 per annum

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Senior Employment Law Paralegal
Based in Manchester offices close to Victoria train station

Monday – Friday (9am – 5:30pm)
Up to £26,000 depending on experience

Job Overview

To assist our clients with Early Conciliation and Tribunal matters by assuming conduct, from advising on merits of a case, drafting responses to exchanging witness statements as well as completing telephone preliminary hearings.

We are looking for a bright, confident, legally-qualified individual with employment law experience, to work in a dynamic team and cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment.

Day-to-Day Responsibilities
·         Reviewing Tribunal and Early Conciliation matters including complex open track matters
·         Drafting of responses, witness statements and relevant applications
·         Creating bundles and preparing documentation
·         Liaising with Tribunals, Claimants’ representatives and clients
·         Discussing merits of a case and achieving commercially favourable settlements
·         Working alongside and supporting corporate clients as a dedicated Litigation Executive
·         Conducting preliminary hearings by telephone

What you Bring to the Team

·         Law degree (or GDL) plus good experience and/or a professional qualification (LPC/BPTC)
·         Experience of working within employment law
·         A positive approach to a busy workload and team work
·         A genuine passion for employment law and attention to detail

Why Join our Team?

This is a really great opportunity to assume full conduct of cases and get real job satisfaction from problem solving, developing relationships with clients and following something through to an outcome. There’s opportunity to develop your career further if you wish, but whatever your starting point, you are guaranteed to grow and develop your knowledge and abilities and to feel that you are making a real difference.

Peninsula offer both the oppertunity to train with CILEX and internal training contracts alongside weekly buzz sessions relating to employment law.

Salesforce Team Lead/ London /£50000 - £60000 per annum

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Salesforce Team Lead
Blackfriars, London
Salary on offer upto £60,000 depending on experience + excellent benefits

Job overview
Croner-I are hiring an experienced Salesforce Team Lead to manage our established Salesforce team and work on a variety of projects. You will work as part of the team ensuring that we are maximising efficiency and capitalising on the full features and benefits of the system based on the business’s needs.

As a Salesforce Lead, you will manage Salesforce Administrators at all other levels and be accountable for the quality of declarative functionality in Salesforce. The role will involve leading on complex projects and managing workloads with a team a skilled team.

The key responsibilities if this job include:

Work with key Stakeholders and the Business Analyst to scope new high effort projects and ensure relevant features and options are investigated thoroughly, before work commences. Contributing effectively.
Highly contribute to the development of new platforms and services.
Design services that can be easily and efficiently developed and enhanced within appropriate timescales and costs and, wherever possible, reduce, minimise or constrain the long term costs of service provision.
Ensure the right solution for the business is built and tested before being delivered, providing technical guidance.
Produce and maintain plans, processes, policies, architectures, frameworks and documents for the design of quality services to meet current and future needs.
Responsible for the continued enhancement of the current configurations and design of the org.
Researching and utilising Salesforce Appexchange solutions
Being pro-active in suggesting improvements to the configuration of the system, or new ways of working.
Support and mentor members of the team, actively helping them progress in their career progression.
Share best practice and knowledge with team members.

What you bring to the team

Experience and in-depth knowledge of the Salesforce ecosystem
Knowledge of Agile and SCRUM.
Management experience
Excellent verbal and written communication skills
Excellent organisation and time management skills
Salesforce Certifications preferred

Why join our team?
Croner-i is a multi-award-winning place to work. The office is fast-paced, so we look for colleagues who have a positive and results-driven attitude. And through training and development, we make sure that you have the resources you need to build your career.

If this sounds like the role for you, click apply today!

Employment Law Solicitor - North West ( Field Based )/ North West /£33000 - £42000 per annum

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Employment Law Solicitor / Litigation Consultant - Employment Law
Field role covering North West ( home location flexiable )

Salary on offer upto £42,000 + company car/car allowance of £4,000

We are looking for a confident, articulate and legally qualified individual who has direct employment law experience. Joining our field team, you will be working with our employment law advice team, the Litigation Executive teams and senior management to assist our members when they receive employment tribunal claims. You will be reponsible for assuming conduct of cases from drafting responses, visiting clients, preparing cases for hearing and representing members in hearings.

Litigation - Day-to-Day Responsibilities

Review allocated claims brought against Members in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, bundles of documents and draft witness statements.
To work within the Successflow case management system and undertake the case preparation tasks assigned. This may include case preparation, which can be from approval of the ET3 Response, or any such point as the case is allocated to you, until conclusion of the case at Tribunal.
Make early and prompt contact with members to notify the member of conduct of the case and to advise and take instructions from members at the Member visit.
To advise the Member and witnesses of the Tribunal procedure and what they can expect during the hearing.
Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of members for their approval.
Prepare any reports for the insurer in respect of any claims as may be required.
Advise members on the merits of any claims and the prospects of successfully defending claims.
To discuss with members possible settlement of claims and to provide appropriate advice and guidance.
Liaise with the Litigation Manager and Indemnity Investigations Team on any cases, in particular indemnified cases, where there are concerns about the prospects of success.
Conduct any conciliation or settlement negotiations on behalf of the member, in accordance with the Member’s instructions.
Visit members either at their premises/offices or at the company offices, both Head Office and Regional Offices.
Identify witnesses and assist in the preparation and drafting of witness statements or evidence in chief for hearing.
Complete preparation of trial bundles or documents in the appropriate or agreed format for the final hearing.
To review the insurance position following receipt of full client instructions and liaising with the insurance team in respect of any matters arising.
Attending and conducting case managements discussions, preliminary hearings, full merits hearings and remedy hearings as and when required at hearing centres in England and Wales, Scotland or Northern Ireland.
Demonstrate commercial knowledge of the Company’s range of services and products and to be able to discuss these with members as appropriate, and to proactively assist in the retention of existing members and to promote new business by obtaining referrals for new members.
Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required in order to be able to carry out the work and to the standards as outlined in this job description.

The role will involve travel throughout the United Kingdom in the course of your duties, to visit members and to undertake hearings.

You may also be required to attend Tribunal User Group or Employment Law Seminars and meetings from time to time.
These may be outside of normal office hours.

What you Bring to the Team

Strong organisational and administrative skills
Self-motivated and able to work on own initiative
Have an approachable and diplomatic manner
Able to influence and motivate others
Able to work as part of an extended team

Why join our Team?

This is a high and exciting role within The United Kingdom’s leading HR and employment law company. Our company culture is incredibly supportive and takes employee welfare seriously with a strong emphasis on reward success. You will be working with a great team of colleagues. Next to this, we offer you a competitive salary, training, career development and a dynamic work environment.

Employment Law Solicitor - Field based covering Manchester / Manchester /£34000 - £42000 per annum

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Employment Law Solicitor / Litigation Consultant - Field based covering the Manchester area

Salary on offer upto £42,000 + company car/car allowance of £4,000

We are looking for a confident, articulate and legally qualified individual who has direct employment law experience. Joining our field team, you will be working with our employment law advice team, the Litigation Executive teams and senior management to assist our members when they receive employment tribunal claims. You will be reponsible for assuming conduct of cases from drafting responses, visiting clients, preparing cases for hearing and representing members in hearings.

Litigation - Day-to-Day Responsibilities

Review allocated claims brought against Members in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, bundles of documents and draft witness statements.
To work within the Successflow case management system and undertake the case preparation tasks assigned. This may include case preparation, which can be from approval of the ET3 Response, or any such point as the case is allocated to you, until conclusion of the case at Tribunal.
Make early and prompt contact with members to notify the member of conduct of the case and to advise and take instructions from members at the Member visit.
To advise the Member and witnesses of the Tribunal procedure and what they can expect during the hearing.
Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of members for their approval.
Prepare any reports for the insurer in respect of any claims as may be required.
Advise members on the merits of any claims and the prospects of successfully defending claims.
To discuss with members possible settlement of claims and to provide appropriate advice and guidance.
Liaise with the Litigation Manager and Indemnity Investigations Team on any cases, in particular indemnified cases, where there are concerns about the prospects of success.
Conduct any conciliation or settlement negotiations on behalf of the member, in accordance with the Member’s instructions.
Visit members either at their premises/offices or at the company offices, both Head Office and Regional Offices.
Identify witnesses and assist in the preparation and drafting of witness statements or evidence in chief for hearing.
Complete preparation of trial bundles or documents in the appropriate or agreed format for the final hearing.
To review the insurance position following receipt of full client instructions and liaising with the insurance team in respect of any matters arising.
Attending and conducting case managements discussions, preliminary hearings, full merits hearings and remedy hearings as and when required at hearing centres in England and Wales, Scotland or Northern Ireland.
Demonstrate commercial knowledge of the Company’s range of services and products and to be able to discuss these with members as appropriate, and to proactively assist in the retention of existing members and to promote new business by obtaining referrals for new members.
Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required in order to be able to carry out the work and to the standards as outlined in this job description.

The role will involve travel throughout the United Kingdom in the course of your duties, to visit members and to undertake hearings.

You may also be required to attend Tribunal User Group or Employment Law Seminars and meetings from time to time.
These may be outside of normal office hours.

What you Bring to the Team

Strong organisational and administrative skills
Self-motivated and able to work on own initiative
Have an approachable and diplomatic manner
Able to influence and motivate others
Able to work as part of an extended team

Why join our Team?

This is a high and exciting role within The United Kingdom’s leading HR and employment law company. Our company culture is incredibly supportive and takes employee welfare seriously with a strong emphasis on reward success. You will be working with a great team of colleagues. Next to this, we offer you a competitive salary, training, career development and a dynamic work environment.

Health & Safety Consultant - South East London/ South East /£34000 - £38000 per annum

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Job Title: Health and Safety Consultant
Location: South East London ( Field Based )
Mon-Fri

Salary: £34,000 - £38,000 depending on experience + London Weighting ( if applicable )

+ company car or £4,000 car allowance

Overview

Peninsula are looking for Health & Safety Consultants to join our well established and busy team in various locations across the UK. We offer excellent training and development opportunities for those not yet at Grad IOSH level or those wanting to working towards CMIOSH. This position provides lots of exposure across various businesses – ideal for someone looking to get into consultancy.

You will be working for a market leader providing on-site support to our valued clients with the support of a well established team. We offer continuous development and training opportunities throughout your career at Peninsula to ensure you feel confident and up to date on all H&S matters.

Who we are

Peninsula is the leading provider of Employment Law, Health and Safety and Legal services to SME's in the UK. Established since 1983, we have around 32,000 clients who have already integrated Peninsula to work as part of their HR and Health and Safety departments.

Peninsula employ around 1,500 people across the UK, Ireland, Australia, New Zealand and Canada and we are always looking to expand the team with the very best professionals from HR, Health and Safety and Legal backgrounds to come work with us and support our clients.

Your role

The position of Health and Safety Consultant is a field based role where you will work from home and provide Health and Safety support to clients who are a commutable distance from your home. You will visit the premises to assess current health and safety processes, make recommendations, create and implement an effective health and safety system and be available for general advice and support. Peninsula don't specialise in a particular industry so you will have fantastic exposure which will definitely benefit anyone looking to get in to consultancy.

Your responsibilities

Conduct Health & Safety surveys of clients' premises
Create and implement relevant H&S policies and management systems for the client
Developing strong client relationships and rapport
Advising clients in the use of their health and safety management system to ensure it becomes part of their day-to-day business
Liaising with Enforcing Authorities on behalf of clients when required
Advising our clients on matters of Health & Safety standards and best practice affecting their business
The undertaking of accident investigations to assist our clients as require

What we need from you

Excellent Communication Skills
Tech IOSH as a minimum if working towards Grad IOSH + practical H&S experience
Strong interpersonal & time management skills
Current driver's license

Why work for us

Peninsula has been voted one of the best companies to work for two years in a row by the Glassdoor Awards and our field based roles offer autonomy and fantastic variety so you are continuously learning. The benefits package for our Health and safety Consultants include:

25 days holiday plus bank holidays - rising with years service to 27 days after 2 years service and 28 days after 5 years.
Birthday off work!
Profit-related pay up to 6% (non-contractual)
Uncapped commission for new client referrals
Company pension scheme
CPD focussed workshops throughout the year to develop skills, experience and best practice
Company Car or car allowance
Perkbox

Health and Safety Consultant - Central London ( Field Based )/ South East /£34000 - £38000 per annum

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Job Title: Health and Safety Consultant
Location: Central London ( Field Based )
Mon-Fri

Salary: £34,000 - £38,000 depending on experience + London Weighting ( if applicable )

+ company car or £4,000 car allowance

Overview

Peninsula are looking for Health & Safety Consultants to join our well established and busy team in various locations across the UK. We offer excellent training and development opportunities for those not yet at Grad IOSH level or those wanting to working towards CMIOSH. This position provides lots of exposure across various businesses – ideal for someone looking to get into consultancy.

You will be working for a market leader providing on-site support to our valued clients with the support of a well established team. We offer continuous development and training opportunities throughout your career at Peninsula to ensure you feel confident and up to date on all H&S matters.

Who we are

Peninsula is the leading provider of Employment Law, Health and Safety and Legal services to SME's in the UK. Established since 1983, we have around 32,000 clients who have already integrated Peninsula to work as part of their HR and Health and Safety departments.

Peninsula employ around 1,500 people across the UK, Ireland, Australia, New Zealand and Canada and we are always looking to expand the team with the very best professionals from HR, Health and Safety and Legal backgrounds to come work with us and support our clients.

Your role

The position of Health and Safety Consultant is a field based role where you will work from home and provide Health and Safety support to clients who are a commutable distance from your home. You will visit the premises to assess current health and safety processes, make recommendations, create and implement an effective health and safety system and be available for general advice and support. Peninsula don't specialise in a particular industry so you will have fantastic exposure which will definitely benefit anyone looking to get in to consultancy.

Your responsibilities

Conduct Health & Safety surveys of clients' premises
Create and implement relevant H&S policies and management systems for the client
Developing strong client relationships and rapport
Advising clients in the use of their health and safety management system to ensure it becomes part of their day-to-day business
Liaising with Enforcing Authorities on behalf of clients when required
Advising our clients on matters of Health & Safety standards and best practice affecting their business
The undertaking of accident investigations to assist our clients as require

What we need from you

Excellent Communication Skills
Tech IOSH as a minimum if working towards Grad IOSH + practical H&S experience
Strong interpersonal & time management skills
Current driver's license

Why work for us

Peninsula has been voted one of the best companies to work for two years in a row by the Glassdoor Awards and our field based roles offer autonomy and fantastic variety so you are continuously learning. The benefits package for our Health and safety Consultants include:

25 days holiday plus bank holidays - rising with years service to 27 days after 2 years service and 28 days after 5 years.
Birthday off work!
Profit-related pay up to 6% (non-contractual)
Uncapped commission for new client referrals
Company pension scheme
CPD focussed workshops throughout the year to develop skills, experience and best practice
Company Car or car allowance
Perkbox

Occupational Health Technician/ Manchester /£22000 - £24000 per annum

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Occupational Health Technician
£22,000-£24,000 DOE + Excellent Benefits Package
Manchester City Centre, close to Victoria Station

This is a new role to join our Occupational Health team in Manchester City Centre where you will provide medical advice to employers and employees about health and work issues.

What's involved?

To provide advice to employers on complex matters to assist with an employee’s rehabilitation back to work
To assess an employee’s ability to work due to health or disability reasons
Complete all OH administrative tasks in line with Service Level Agreements
Responding to client queries and providing suitable solutions
Manage the progress of Health Retirement applications to meet client requirement

What are we looking for?

Ideally a specialist degree, a Diploma in OH or working towards this level of qualification but this is not essential
Proven experience in working with OH referrals
Flexible work attitude
Self-motivated and committed to providing continuous service
Excellent written and communication skills

What's on offer?

Fab Fridays- dress down & free food
Free breakfast on Mondays
Excellent Company Pension Scheme
Regular training and development
Fresh fruit delivered to the office each week
25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 9.5 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you’ll be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Employment Law Solicitor - Field based covering Bristol / South West /£34000 - £42000 per annum

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Employment Law Solicitor / Litigation Consultant - Employment Law
Field role covering Bristol Area
Salary on offer upto £42,000 + company car/car allowance of £4,000

We are looking for a confident, articulate and legally qualified individual who has direct employment law experience.

Joining our field team, you will be working with our employment law advice team, the Litigation Executive teams and senior management to assist our members when they receive employment tribunal claims.

You will be reponsible for assuming conduct of cases from drafting responses, visiting clients, preparing cases for hearing and representing members in hearings.

Litigation - Day-to-Day Responsibilities

Review allocated claims brought against Members in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, bundles of documents and draft witness statements.
To work within the Successflow case management system and undertake the case preparation tasks assigned. This may include case preparation, which can be from approval of the ET3 Response, or any such point as the case is allocated to you, until conclusion of the case at Tribunal.
Make early and prompt contact with members to notify the member of conduct of the case and to advise and take instructions from members at the Member visit.
To advise the Member and witnesses of the Tribunal procedure and what they can expect during the hearing.
Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of members for their approval.
Prepare any reports for the insurer in respect of any claims as may be required.
Advise members on the merits of any claims and the prospects of successfully defending claims.
To discuss with members possible settlement of claims and to provide appropriate advice and guidance.
Liaise with the Litigation Manager and Indemnity Investigations Team on any cases, in particular indemnified cases, where there are concerns about the prospects of success.
Conduct any conciliation or settlement negotiations on behalf of the member, in accordance with the Member’s instructions.
Visit members either at their premises/offices or at the company offices, both Head Office and Regional Offices.
Identify witnesses and assist in the preparation and drafting of witness statements or evidence in chief for hearing.
Complete preparation of trial bundles or documents in the appropriate or agreed format for the final hearing.
To review the insurance position following receipt of full client instructions and liaising with the insurance team in respect of any matters arising.
Attending and conducting case managements discussions, preliminary hearings, full merits hearings and remedy hearings as and when required at hearing centres in England and Wales, Scotland or Northern Ireland.
Demonstrate commercial knowledge of the Company’s range of services and products and to be able to discuss these with members as appropriate, and to proactively assist in the retention of existing members and to promote new business by obtaining referrals for new members.
Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required in order to be able to carry out the work and to the standards as outlined in this job description.

The role will involve travel throughout the United Kingdom in the course of your duties, to visit members and to undertake hearings.

You may also be required to attend Tribunal User Group or Employment Law Seminars and meetings from time to time.
These may be outside of normal office hours.

What you Bring to the Team

Strong organisational and administrative skills
Previous litigation experience in relation to employment law
Self-motivated and able to work on own initiative
Have an approachable and diplomatic manner
Able to influence and motivate others
Able to work as part of an extended team

Why join our Team?

This is a high and exciting role within The United Kingdom’s leading HR and employment law company. Our company culture is incredibly supportive and takes employee welfare seriously with a strong emphasis on reward success. You will be working with a great team of colleagues. Next to this, we offer you a competitive salary, training, career development and a dynamic work environment.

Health and Safety Consultant - North London/ South East /£36000 - £38000 per annum

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Health and Safety Consultant - Field based covering North London
Salary £36,000 - £38,000 (depending on exerience )

+ £4,000 car allowance OR company car
+ London Weighing if applicable

Why Croner?
You will be visiting clients from a variety of industry sectors: everything from care homes to manufacturing firms, there’s not really an industry sector, which we don’t cover. Flexibility This is a full-time permanent role, allowing you to combine member visits with working from home. You will have allocated admin days balanced with field visits to members Professional Development We want all our Consultants to develop their CPD, which is why we run workshops twice a year to develop our team’s skills, experience and share best practice.

Duties will include:
•The undertaking of Health & Safety surveys of members’ premises and then the production of relevant H&S policies and management systems.
•Conduct yourself in a professional manner at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
•Provide new clients with a gap analyses, in relationship to their current health and safety standing.
•Submit the evaluation report and other client-related documents in accordance with departmental protocols.
•Advise and instruct clients in the use of their Health and Safety Management system under close supervision until agreed. •Liaise with HSE and other Enforcing Authorities on behalf of clients when required to do so. Provide appropriate support and assistance to the client when dealing with Enforcing Authority action.
•Assist clients with accident or other special investigations as required.
•Attend Company meetings, courses etc. when required to update and maintain professional skills/knowledge.

Skills and experience required:
•Grad IOSH as a minimum, CMIOSH or working towards CMIOSH is desired
•Excellent Communication Skills
•Strong interpersonal & time management skills
•Full UK driving license

We have an exceptional benefits package:
•25 days holiday plus bank holidays
•Company pension scheme
•Excellent tailored training programme
•Company Car or £4,000 car allowance

If you are looking to work for a multi-award winning health & safety service provider offering a competitive salary package and career development, then apply today!

Financial Reporting Analyst/ Manchester /£20000 - £30000 per annum

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Financial Reporting Analyst
Manchester
Salary up to £30,000 + Excellent Benefits

Job Purpose
Peninsula is the leading UK’s Employment Law and Health & Safety Specialists, providing an integral service to our 30,000+ Client’s daily business operations.
An exciting opportunity has arisen to join our growing Finance department in Manchester. You will be assisting the Group Finance Team in the reporting of financial management information and provide general support for the wider finance function.

Job Overview
The Reporting Analyst will report to the Finance Systems team, also working closely with the IT Business Intelligence team. The aim of the role is to produce financial information and analysis, to assist with the maintenance of financial systems data, to ensure consistency and accuracy across the group.

Day-to-Day Responsibilities
·         Assist on the development and maintenance of financial systems data
·         Assist in financial reporting procedures including budgeting, monthly accounts production and forecasting
·         Data cleansing and housekeeping
·         Assist with delivering creativity and improvements to the production of financial MI across the subsidiary companies
·         Development of cost analysis reporting information
·         Other tasks as required to support the Management Accounts function

What you Bring to the Team
·         Ability to code in SQL and produce SSRS reports
·         Ability to organise & prioritise workload in order to meet strict deadlines
·         Be able to interpret basic financial data requirements
·         Have a reasonable level of numeracy and M.S office ability
·         Ability to communicate well and coordinate with other teams
·         Able to work on your own initiative

Why Join our Team?
We offer a fantastic benefits package including company profit share scheme, EAP, discounted membership to various companies, Perkbox, free ‘bakers breakfast’ every Monday, free fruit every Wednesday, your Birthday off, plus pension and 25 days holiday (rising to 27 after 2 years service) + bank holidays. The Company is keen to ensure on-going development of skills and knowledge within the Finance department and offers great training and development opportunities as part of the standard salary package.

Network Manager/ Manchester /£35000 - £45000 per annum

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Network Manager
Salary up to £45,000 (dependant on experience) + Excellent Benefits Package
Manchester based – City Centre

Peninsula is the leading UK’s Employment Law and Health & Safety Specialists, providing an integral service to our 30,000 Client’s daily business operations.
An exciting opportunity has arisen to join our growing ICT Department based in Manchester. Reporting to the Group IT Infrastructure Manager, you will be responsible for the management of the network infrastructure and will work collaboratively with the wider IT team (Infrastructure, Development, InfoSec, BI and Service Desk) to support existing services and deliver new.

The Network Manager is responsible for working with all departments and businesses throughout the group. You will be working in a dynamic and fast-paced environment with new challenges every day. Due to the nature of this role, several years’ experience is necessary to help support the department.

The key objectives of your role are:

To ensure that the Head of IT Service Delivery and the Group IT Infrastructure Manager are kept informed of progress and in particular are told of major problems and/or issues in a timely manner
To ensure that all network related services are documented and that the team are equipped to support them.
Work alongside the InfoSec Team to ensure all existing and new networks and associated services are inherently secure and comply with or exceed industry standards and best practices.
To provide critical incident management response and ownership, controlling and coordinating necessary activities to restore service and deliver root cause fixes and preventative solutions
Innovation and Continual Service Improvements.
Network Capacity Management
Service availability to ensure network infrastructure and related equipment are available to SLAs
Business continuity and disaster recovery relating to network services
Resolution of escalated issues and problems from the Service Desk
Provision and upgrades of core network systems including hardware installations and software configurations
Manage internal & external network equipment and services including 3rd party agreements and services
Pro-active Monitoring of network to identify issues before they cause incidents

The Successful Network Manager must have:

Demonstrable experience of working in a complex network environment comprising of a multi-site enterprise network.
Experience in designing, implementing and supporting complex network solutions.
Expert knowledge of Wide Area Networks (WANs) and their associated technologies including WAN optimisation
Expert knowledge of Local Area Networks (LANs) and their associated technologies
Expert knowledge of firewalls and associated technologies – management and configuration (Juniper, Fortinet, Sophos)
Expert knowledge of Network Security technologies and platforms – network, VPN, web, email, remote access, BYOD etc.
Expert knowledge of IPv4/IPv6, CIDR/VLSM, sub-netting, and IP address allocation best practices
Strong experience with HP Procurve Networking
Strong experience of Cisco routing and switching
Strong experience of industry standard networking services including DHCP, DNS, NTP, SNMP, SMTP, S/FTP, Netflow etc.
Hardware Load balancing technologies including F5 BigIP Load Balancers
Storage Networking
Site to Site VPN and SSL VPN technologies
Perimeter Security and Remote Access
Experience managing a multi-network WiFi estate
VoIP
Mobile Device Management
Understanding of DMZ environments
Network and performance monitoring
Excellent troubleshooting and problem-solving skills.
ITIL experience.

What’s on offer?
We have an exceptional benefits package, which includes 25 days holiday (rising to 27 days after 2 years service) your Birthday off and market leading bonus schemes. The Company is keen to ensure on-going development of skills and knowledge within the ICT Department and offers great training and development opportunities as part of the standard salary package. Utilising cutting edge software along with the latest technologies backed by massive investment and infrastructure, where else would you want to develop your career as an IT professessional?

If this sounds like the right opportunity for you, click on the link to apply today.

VAT Advisor/ East Midlands /£0 - £40000 per annum

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VAT Advisor
Hinckley, Leicestershire
Package: Competitive salary + Opportunity to earn commission + Benefits

We're looking for a VAT professional to join our existing team of over 30 advisors and consultants. The ideal candidate will have a solid grounding in general VAT from working in practice, industry or HMRC. You will hold a recognised professional qualification or the equivalent gained by experience. You will work within a team environment with the opportunity to generate consultancy and referrals for the business. No overtime! No timesheets!

Day-to-Day Responsibilities

Responsible for the provision of telephone VAT advice
Responsible for the provision of e-mail VAT advice
In respect of both of the above, establishing the full facts, researching where appropriate and communicating a full answer, with reference to the appropriate legislation
Maintaining a strong working knowledge in respect of all areas of VAT, including keeping up to date with the appropriate legislation and developments in law
Generating more in-depth VAT investigation and consultancy referrals
On occasion undertaking in-depth consultancy and investigation work
Identifying business development opportunities in order to grow the consultancy client base and provide additional consultancy services

Why Join our Team?

Market leading salary package - negotiable depending on experience
25 Days Holiday + Bank Holidays + Your Birthday off!
Access to Perkbox discount scheme
Profit Share Scheme
Bonus opportunity based on the generation of consultancy and referrals. No overtime! No timesheets!
Contributory company pension scheme
Life insurance
Access to the Employee Assistance Programme (EAP)
Fantastic working environment, great social events, free breakfast etc

Croner Taxwise provides tax fee protection insurance to firms of accountants. With a turnover of £22M, 120 employees and 4000+ accountancy clients we are proud to be the market leaders in the fee protection space,
This is a superb place to work if you love solving problems, enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning, you'll love it. Your people and technical skills will be tested every day. There are endless opportunities for you to develop and grow and you'll really make a difference to all sorts of people.

Sales Executive/ East Midlands /£0 - £23000 per annum

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Sales Executive
Up to £23,000 dependent on experience
Realistic OTE £35,000, top performers in excess of £50,000!
Fantastic working hours 8.45am -5.00pm Mon- Fri. No evenings or weekends!
Hinckley

What are we looking for?
We are looking for Sales professionals to join our leading Telemarketing team. To fit the criteria for the role you will need to have either B2B or B2C sales experience within an office /call centre environment and be able to step into the Sales Executive role with confidence and a determination to succeed. You will need to be tenacious, manage your workload, and represent Croner to the highest professional standard.

How much can you earn?
The basic salary for the role is up to £23,000 but you will have a realistic OTE of £35,000 – which is completely uncapped. Our current top earners are reaching £50,000+

So if you’re interested, here’s some more information on the role…

Working alongside a field sales colleague – you will be selling the fantastic services Croner have to offer to medium-sized businesses over the phone.
You will schedule sales opportunities with business owners/directors to promote Croner's services and work with your field sales colleague to generate a quarterly seminar plan to maximise sales opportunities.
Your pro-active approach will come in handy as you’ll also be expected to self-generate new leads, appointments and referrals through day to day new business activity. This will also allow you to accurately build, manage and maintain your sales pipeline.

What is it like working in the Telesales Team at Croner?
The Sales team are outgoing, tenacious and team focused who excel in a thriving sales environment and bring a lot of fun to our office whilst remaining professional and pro-active in your approach to work. We are looking for individuals who are confident in using their initiative!

What will you get in return?

25 days’ holiday, plus bank holidays
Perkbox Discounts
Your birthday off work
Access to Employee Assistance Programme
Profit Share scheme
Company pension
Life insurance
Private Health Care after 5 years
A fantastic working environment with an on-site cafe

Croner is a leading Employment Law and Health & Safety Consultancy offering medium-sized businesses a professional, commercial partnership, meaning that they can focus on their core business and allows them to lean on us for the specialist and complex areas of HR and Health & Safety.

If you have some sales experience and you're interested in our Sales Executive, get in touch today for an initial informal chat!

Sales Executive/ Manchester /£25000 per annum

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Sales Executive
Up to £25,000 + Uncapped Commission + Excellent Benefits Package
9-5 Monday to Friday
City Centre Manchester, close to Victoria Station

Fancy a new challenge? Health Assured are looking for a dynamic Sales Executive to promote and sell our products across Employee Assistance / Wellbeing and Occupational Health.
Our Sales Executives play a key role in working with an existing client base to develop, promote and upsell our health and wellbeing products and services.

What are we looking for?
We are looking for a sales professional who wants to make a difference. To fit the criteria for the role you will have a wealth of sales experience and be able to step into the Sales Executive role with confidence and a determination to succeed. You will need to be tenacious, manage your workload, and represent Health Assured to the highest professional standard. You will need to really embrace our products and services to represent Health Assured to the highest professional standard.

How much can you earn?
The basic salary for the role is up to £25,000 (DOE) but you will have a realistic OTE of £36,000+ – of which is completely uncapped.

Here’s some further information on the role…

Contacting existing and previous clients via telephone to sell Health Assured products
Closing sales over the phone and maintaining a healthy pipeline
Maintaining a database of customers for business development purposes
Assisting with the development and implementation of marketing strategies to generate new business
Keeping up to date with competitors and changes within the marketplace
Ensuring that clients understand all aspects of the procedures

What is it like working for Health Assured?
The Health Assured team are a friendly and engaging bunch who will help settle you in and ensure you’re comfortable with the products and services. We are a professional sales environment and due to the nature of our business we expect our employees to be as consultative and empathetic as you will be tenacious and resilient. Remember, this is health care so having the correct approach will be super important!

What will you get in return?

25 days’ holiday, plus bank holidays which rises with service
Additional day off for your Birthday!
Access to Employee Assistance Programme
Access to Perkbox which offers a range of great discounts
Company Pension Plan and Life Insurance
Profit Share scheme
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this ‘Fun Friday’

Apply today!

VAT Consultant/ East Midlands /£0 - £40000 per annum

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VAT Consultant
Hinckley, Leicester
Competitive Salary +Car Allowance plus commission opportunity + benefits

We’re looking for a VAT Professional to join our existing team of over 30 advisors and consultants. To support our clients, who are firms of accountants ranging from Sole Practitioners to Top 100 practices, by providing a VAT Dispute consultancy service on all aspects of VAT. The ideal candidate will have a solid grounding in general VAT from working in practice, industry or HMRC. You will hold a recognised professional qualification or the equivalent gained by experience.

Day-to-Day Responsibilities

Responsible for the provision of VAT Consultancy
Working within a team of VAT and Tax Consultants
Carrying out in-depth research
Dealing with in-depth VAT investigation and consultancy work
Undertaking reports ensuring that the full facts are established, researching where appropriate and communicating a full answer, with reference to the appropriate legislation
Maintaining a strong working knowledge in respect of all areas of VAT, including keeping up to date with the appropriate legislation and developments in law
Providing content to marketing team to promote the services we provide

Why Join our Team?

Market leading salary package
Company Car or Car Allowance
25 Days Holiday + Bank Holidays + Your Birthday off!
Access to Perkbox discount scheme
Profit Share Scheme
Bonus opportunity based on the generation of consultancy and referrals. No overtime! No timesheets!
Contributory company pension scheme
Life insurance
Access to the Employee Assistance Programme (EAP)
Fantastic working environment, great social events, free breakfast etc

Croner Taxwise provides tax fee protection insurance to firms of accountants. With a turnover of £22M, 120 employees and 4000+ accountancy clients we are proud to be the market leaders in the fee protection space.

This is a superb place to work if you love solving problems, enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning, you'll love it. Your people and technical skills will be tested every day. There are endless opportunities for you to develop and grow and you'll really make a difference to all sorts of people.

Health & Safety Adviser - Field based covering central London / South East /£28000 - £32000 per annum

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Health and Safety Consultant
SafeCheck Department
Field based - Central London
£28,000 basic salary + £4,000 London Weighting if applicable + company car OR £4,000 car allowance

This role comes with commission and OTE earnings are approx £50,000.

Who we are

Peninsula are the leading provider of employment law and health & safety services in the UK. Established since 1983, we have over 35,000 businesses who have already integrated Peninsula to work as part of their HR and Health and Safety departments. Headquartered in Manchester, Peninsula employs over 1000 people across the UK, Ireland, Australia and Canada.

Your role

The SafeCheck Review is a very popular service with our clients. It is a one off health check for businesses on how compliant they are with Health and Safety Legislation, advising on any necessary changes to ensure that the business is operating with H&S in mind. As a Consultant, you will be required to undertake Health & Safety compliance reviews for businesses. The role of the SafeCheck Consultant is to meet with the business owner, understand what they have in place to manage Health & Safety in their work place and conduct an audit evaluating their current levels of compliance. Further to this audit as the Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations.

Job overview

The role requires a mix of commercial and technical skills. The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business.

Your responsibilities

You will be required to complete an evaluation report for the client based on their findings, highlighting any risks and making recommendations
Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors.
It is essential that you are able to adapt to each changing environment and be able to engage with different business owners to identify their individual requirements and demonstrate potential risk to the business through shortcomings in the business owners Health & Safety arrangements
A primary objective of the role is to demonstrate the value of the full H&S Service and highlight the key reasons that the Client would benefit from our service, without compromising your professional Health & Safety Consultancy objectives

What you bring to the team

NEBOSH GENERAL CERTIFICATE / TECH IOSH qualified
Strong commercial awareness
Existing experience working within a Health & Safety capacity
Excellent communication skills both verbal and written
Outstandingly professional at all times.
Full driving license
Good PC skills

What can we do for you?

Following the rapid growth of our health and safety product portfolio, we have an exciting opportunity to expand our team of dedicated SafeCheck Consultants; whose primary objective is to visit and work with existing clients who do not have our full Health & Safety Service. We will support on-going training and development towards relevant Health & Safety qualifications, as well as supporting your career progression as a Health & Safety professional. You can also expect to be financially rewarded for your success with an impressive uncapped commission scheme, 25 holidays per year (plus statutory), car allowance, profit-related pay, child care vouchers plus more!

If you are looking to work for a multi-award winning health & safety service provider offering a competitive salary package and career development, then apply today for more information!

Health & Safety Consultant - Central London / South East /£28000 - £32000 per annum

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Health and Safety Consultant
SafeCheck Department
Field based - Central London
£28,000 basic salary + £4,000 London Weighting if applicable + company car OR £4,000 car allowance

This role comes with commission and OTE earnings are approx £50,000.

Who we are

Peninsula are the leading provider of employment law and health & safety services in the UK. Established since 1983, we have over 35,000 businesses who have already integrated Peninsula to work as part of their HR and Health and Safety departments. Headquartered in Manchester, Peninsula employs over 1000 people across the UK, Ireland, Australia and Canada.

Your role

The SafeCheck Review is a very popular service with our clients. It is a one off health check for businesses on how compliant they are with Health and Safety Legislation, advising on any necessary changes to ensure that the business is operating with H&S in mind. As a Consultant, you will be required to undertake Health & Safety compliance reviews for businesses. The role of the SafeCheck Consultant is to meet with the business owner, understand what they have in place to manage Health & Safety in their work place and conduct an audit evaluating their current levels of compliance. Further to this audit as the Consultant, you will be required to complete an evaluation report for the Client based on their findings, highlighting any risks and making recommendations.

Job overview

The role requires a mix of commercial and technical skills. The Consultant must be technically strong with good Health & Safety knowledge, but also have the commercial presence to engage with business owners and make recommendations to help them protect their business.

Your responsibilities

You will be required to complete an evaluation report for the client based on their findings, highlighting any risks and making recommendations
Covering an agreed geographical area, meeting with a wide variety of different business owners, in a wide variety of industry sectors.
It is essential that you are able to adapt to each changing environment and be able to engage with different business owners to identify their individual requirements and demonstrate potential risk to the business through shortcomings in the business owners Health & Safety arrangements
A primary objective of the role is to demonstrate the value of the full H&S Service and highlight the key reasons that the Client would benefit from our service, without compromising your professional Health & Safety Consultancy objectives

What you bring to the team

NEBOSH GENERAL CERTIFICATE / TECH IOSH qualified
Strong commercial awareness
Existing experience working within a Health & Safety capacity
Excellent communication skills both verbal and written
Outstandingly professional at all times.
Full driving license
Good PC skills

What can we do for you?

Following the rapid growth of our health and safety product portfolio, we have an exciting opportunity to expand our team of dedicated SafeCheck Consultants; whose primary objective is to visit and work with existing clients who do not have our full Health & Safety Service. We will support on-going training and development towards relevant Health & Safety qualifications, as well as supporting your career progression as a Health & Safety professional. You can also expect to be financially rewarded for your success with an impressive uncapped commission scheme, 25 holidays per year (plus statutory), car allowance, profit-related pay, child care vouchers plus more!

If you are looking to work for a multi-award winning health & safety service provider offering a competitive salary package and career development, then apply today for more information!

Retention Sales Advisor/ Manchester /£20000 per annum

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Customer Support Advisor/ Manchester /£18000 per annum

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Customer Support Advisor
Manchester City Centre (near Victoria Train Station)
£18K + Excellent Benefits Package
Monday to Friday: 9:00am - 5:30pm

Who are we?
BrightHR is a people management software company and we are blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.

We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

Role Description
The purpose of this role is to provide excellent customer service to BrightHR users and ensure they are happy with the BrightHR software. You will contact clients to conduct demonstrations of using our software, deal with any concerns or issues and identify opportunities upsell other BrightHR services where necessary.

Main Responsibilities

Provide excellent customer service to our new and existing BrightHR clients
Carry out outbound calls to new clients, welcoming them to the service and providing them with an overview of the system and assisting with the setup of their account
Account manage each on-boarded client
Take ownership of any Service Issues raised by the client, keeping an accurate account of the client’s concerns on the relevant CRM system
Conduct demonstrations of BrightHR by webinar for prospect clients
Ensure all KPI’s and SLA’s are adhered to at all times
Contribute to team targets, paying particular attention to customer experience and feedback

Skills and Experience

Customer service experience is essential
Salesforce experience is beneficial but not essential
Be comfortable working in a fast-paced environment
Able to communicate at different levels across the business and with key stakeholders
Ability to prioritise your workload, under pressure in conjunction with deadlines
Possess excellent communication skills
Good organisational skills

In return, we offer you a fantastic workplace with all the support you need to grow as a professional. With regular social events and amazing benefits, we believe in making sure our employees know how brilliant we think they are.

Some of our excellent benefits include:

25 days paid holiday (increasing to 27 days after 2 years)
Profit share scheme
Get your birthday off as an extra holiday
Perkbox rewards scheme
Free breakfast every Monday
Various social events hosted throughout the year
Contributory pension scheme
Free fruit every Wednesday
Christmas bonus (after 3 years)
Health insurance (after 5 years)

This is a fantastic opportunity to join a forward thinking and growing company. If this sounds like the role for you then click apply today!

Call Handler/ Manchester /£16000 - £17000 per annum

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Call Handler

£17,000 + Excellent benefits package
Manchester City Centre, close to Victoria station
Working hours are between 9am-7pm

We are looking to recruit a Call Handler with an enthusiastic and eager attitude. This is a challenging role but a fantastic opportunity to work alongside business professionals, counsellors, and legal advisors in a fast paced and customer focused environment.

What will be involved?

To provide an efficient and effective telephone service to all callers
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed
Greet clients making them feel comfortable and at ease; exploring the clients’ situation and identifying the next steps, including assessing the risk/urgency of the issue
To take ownership and responsibility for of the cases in the first instance and ensure the client is able to access the relevant support
Ensure that all notes are recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database

What are we looking for?

Ability to work to deadlines
Experience working on inbound phone lines
Excellent communication and written skills
Excellent customer service skills
Good listening skills
Open minded and non-judgemental
Ability to work as part of a team

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 9.5 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you’ll be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Administrator/ Manchester /£16000 per annum

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Administrator
Manchester City Centre Location (Next to Victoria Train Station)
£16,000 + Excellent Benefits

Peninsula are currently recruiting for an Administrator to assist in the print department. We are looking for a highly motivated, enthusiastic individual who is willing to learn.

Job Purpose
You will be responsible for producing high quality printed documentation and arranging timely delivery to all members internally within the organisation and externally.

Main Responsibilities

Use of production printers to produce bespoke documents and leaflets
Dealing with requests for printed information
Provide stationary to consultants and staff across all floors
Interact daily with consultants to ensure a smooth flow of requested printed material and resolve any issues that may arise
Scanning legal documents
Logging data on printed material and ensure all details are correct and meet our standards
Carry out constant quality checks on all documents produced to ensure the best service to our clients
Provide adequate cover for each task carried out through the print function
Track stationary orders
Ad hoc administration within the print department
Maintain all KPI’s and target deadlines throughout various print queues for the business

Skills and Experience

Highly organised
Excellent communication skills
The ability to work to timescales given
Previous administration experience is essential
Ability to prioritise large workloads

Why Join our Team?
This is a superb place to work if you love to be challenged daily and are enthusiastic and willing to learn new things. We are a fast paced, dynamic team and are tasked with new work daily. You will be utilising your people and technical skills daily and will be part of a close-knit team that are flexible in their approach and are always willing to offer support to each other.

What we can offer you…

25 days’ holiday + Bank Holidays (+ 2 days after 2 years of employment)
Profit Share Scheme
Perkbox (discount scheme)
Birthdays off work
Great development opportunities – new starter training, conferences, weekly and monthly training sessions and support.
32,000 clients, variety of client industries.
Best Companies to work award – 3 years running!
Christmas bonus (after 3 years of employment)
Breakfast provided each Monday morning
Free exercise classes
Contributory company pension scheme
Access to the Employee Assistance Programme (EAP)
Great social and charity events

Customer Care Manager/ East Midlands /£0 - £35000 per annum

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Customer Care Manager
Hinckley
Salary up to £35,000 dependent on experience + Excellent Benefits

We are looking to recruit a Customer Care Manager to be responsible for the overall day to day management of Client Engagement and Resolution Team, ensuring we engage effectively with our clients by meeting or exceeding their expectations.

As a Customer Care Manager you will be a key advocate of everything customer service! Always looking for new ways to improve our service, as well as ensuring day to day operational responsibilities are achieved through regular 1-2-1’s, the delivery of all team KPI’s and performance management in line with company policy.

Main Responsibilities

Accountability for acknowledgement and resolution of service issues in line with company policy, ensuring that the client engagement and resolution teams are performing within the company SLA’s.
Ensure customer service response is of the highest standard with a focus on quick resolution and client retention.
To ensure that clients are communicated with effectively through the most appropriate channel.
To ensure any escalated service issues are reported and managed effectively ensuring a review of the original service issue is completed to provide recommendations, feedback and training where appropriate.
To have overall accountability for changing customer perception of the service to a positive for both direct service issues and online reviews, ensuring that the brand reputation is maintained.
To utilise the service issue reports ensuring themes and trends are discussed frequently with the appropriate Heads of Service with proposed solutions enabling them to introduce process improvements and action plans.
Accountability for ensuring that all client queries and requests to cancel are handled effectively with SLA and the appropriate departments notified
Management of a team who are responsible for the coordination and organisation of a variety of client service-related tasks. This includes overseeing timekeeping and attendance, training and development needs, and conduct, as well as ensuring that appropriate performances are adhered to and goals and objectives are communicated.

What you Bring to the Team

Customer Service Manager experience within a call centre / office environment
A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team
A team player
Strong management skills
Ability to work in a fast-paced environment
Strong time management skills
A dynamic and flexible approach, as well as the ability to work under pressure

What's on offer?

25 Days Holiday + Bank Holidays
Extra Day off for your Birthday
Access to Perkbox - fantastic discount scheme
Profit Share Scheme
Breakfast provided each Monday morning
Contributory company pension scheme
Access to the Employee Assistance Programme (EAP)

Why Croner?

Established in 1942 by Bill Croner, Croner Group Limited has earned the longevity, prestige and brand that has made us one of the market leaders in Employment Law and Health & Safety today.

With an exceptional service delivery team we excel in offering medium-sized businesses a professional, commercial partnership, meaning that they can focus on their core business and allows them to lean on us for the specialist and complex areas of HR and Health & Safety.

Immediate Support Counsellor/ Manchester /£23000 - £25000 per annum

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Immediate Support Counsellor- EAP Helpline
Salary from £23,000- £25,000 pro rata + Excellent benefits package
Working hours Sat + Sun 12-8pm

We're looking for a qualified counsellor to join our team on a part time basis. You will be working in the head office in Manchester City Centre, delivering immediate support to our client's employees via the telephone.

What's involved?

Provision of therapeutic support via our helpline
Provision of telephone counselling to employees of our clients.
Provision of information and signposting on a specified range of issues.
Assisting with administrative and clerical tasks.
Act as a first point of contact for Health Assured customers.

What are we looking for?

Minimum of a Level 4 Diploma in Counselling
Minimum of 150 counselling hours
Membership with BACP
Experience in the delivery of telephone counselling
Experience of providing information and signposting in a supportive context
Flexible work attitude and reliable work history
Self-motivated and committed to providing continuous service
Excellent communication skills

What's on offer?

BACP membership paid for- valued at £180
Monthly supervision paid for- valued at £60 per month
Accreditation paid for- valued at £230
Fab Fridays- dress down & free food
Free breakfast on Mondays
Excellent Company Pension Scheme
Regular training and development
Fresh fruit delivered to the office each week
25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 9.5 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you’ll be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Scheduling Administrator / Manchester /£18000 per annum

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Employment Law Solicitor - Field based ( Midlands )/ West Midlands /£34000 - £42000 per annum

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Employment Law Solicitor / Litigation Consultant - Employment Law
Field role covering Midlands area
Salary on offer upto £42,000 + company car/car allowance of £4,000

We are looking for a confident, articulate and legally qualified individual who has direct employment law experience.

Joining our field team, you will be working with our employment law advice team, the Litigation Executive teams and senior management to assist our members when they receive employment tribunal claims.

You will be reponsible for assuming conduct of cases from drafting responses, visiting clients, preparing cases for hearing and representing members in hearings.

Litigation - Day-to-Day Responsibilities

Review allocated claims brought against Members in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, bundles of documents and draft witness statements.
To work within the Successflow case management system and undertake the case preparation tasks assigned. This may include case preparation, which can be from approval of the ET3 Response, or any such point as the case is allocated to you, until conclusion of the case at Tribunal.
Make early and prompt contact with members to notify the member of conduct of the case and to advise and take instructions from members at the Member visit.
To advise the Member and witnesses of the Tribunal procedure and what they can expect during the hearing.
Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of members for their approval.
Prepare any reports for the insurer in respect of any claims as may be required.
Advise members on the merits of any claims and the prospects of successfully defending claims.
To discuss with members possible settlement of claims and to provide appropriate advice and guidance.
Liaise with the Litigation Manager and Indemnity Investigations Team on any cases, in particular indemnified cases, where there are concerns about the prospects of success.
Conduct any conciliation or settlement negotiations on behalf of the member, in accordance with the Member’s instructions.
Visit members either at their premises/offices or at the company offices, both Head Office and Regional Offices.
Identify witnesses and assist in the preparation and drafting of witness statements or evidence in chief for hearing.
Complete preparation of trial bundles or documents in the appropriate or agreed format for the final hearing.
To review the insurance position following receipt of full client instructions and liaising with the insurance team in respect of any matters arising.
Attending and conducting case managements discussions, preliminary hearings, full merits hearings and remedy hearings as and when required at hearing centres in England and Wales, Scotland or Northern Ireland.
Demonstrate commercial knowledge of the Company’s range of services and products and to be able to discuss these with members as appropriate, and to proactively assist in the retention of existing members and to promote new business by obtaining referrals for new members.
Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required in order to be able to carry out the work and to the standards as outlined in this job description.

The role will involve travel throughout the United Kingdom in the course of your duties, to visit members and to undertake hearings.

You may also be required to attend Tribunal User Group or Employment Law Seminars and meetings from time to time.
These may be outside of normal office hours.

What you Bring to the Team

Strong organisational and administrative skills
Previous litigation experience in relation to employment law
Self-motivated and able to work on own initiative
Have an approachable and diplomatic manner
Able to influence and motivate others
Able to work as part of an extended team

Why join our Team?

This is a high and exciting role within The United Kingdom’s leading HR and employment law company. Our company culture is incredibly supportive and takes employee welfare seriously with a strong emphasis on reward success. You will be working with a great team of colleagues. Next to this, we offer you a competitive salary, training, career development and a dynamic work environment.

Internal Account Manager/ Manchester /£0 - £24000 per annum

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Internal Account Manager
Manchester City Centre, close to Victoria Station
Salary: Upto £24,000 plus bonus of up to £12,000 per annum + Excellent Benefits Package

Health Assured is the UK’s fastest growing Employee Assistance Programme (EAP) and you will be managing a portfolio of diverse ranging clients over the telephone.

Each Internal Account manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio of 1,000 SME clients, collating and managing renewal terms, including negotiation of renewals, providing excellent service levels, conducting telephone review meetings, maintaining accurate client CRM records and negotiating renewal pricing.

Duties include:

Managing a portfolio of approximately 1,000 SME EAP and Occupational Health clients.
Proactive client relationship management and retention over the telephone and via email, receiving approximately 50 external emails per day and approximately 100 client review calls per month (five per day)
Project management and delivery of new client implementation.
Renewal negotiations handling between 70-80 renewals per month
Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM).
Identify opportunities to up-sell and actively promote additional services
Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market.
Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities.
Providing weekly renewal, activity and outstanding task updates.

Key skills required:

Previous experience in a B2B account management role
Microsoft Office software experience including Excel, Word and PowerPoint.
Excellent attention to detail and written skills when communicating with others, both internally and externally.
The ability to communicate clearly and concisely, varying communication style depending upon the audience.
An organised individual with strong attention to detail, accuracy and consistency.
Multi-task oriented – can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner.
Experience working to set KPIs and targets
Experience in Employee Benefits market working with, or for, intermediaries as a consultant or via a provider would be advantageous but not essential

What will you get in return?

Competitive Starting Salary upto £24,000
Bonus upto £12,000 per annum
25 days’ holiday, plus bank holidays which rises with service
Additional day off for your Birthday!
Access to Employee Assistance Programme
Access to Perkbox which offers a range of great discounts
Company Pension Plan and Life Insurance
Profit Share scheme
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this ‘Fun Friday’

Through training and development, we make sure that everyone who works here has the resources they need to build their careers. So if you are ambitious, focused and a confident communicator you’ll soon discover that there are unlimited opportunities for you at Health Assured.

Sales & Customer Service Team Manager/ East Midlands /£0 - £40000 per annum

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Sales & Customer Service Team Manager
Hinckley, Leicester
Up to £40,000 Basic + Excellent Benefits Package

Croner Reward is a dedicated part of our Croner service which provides comprehensive, accurate and detailed pay and benefits services that can be used to grow and develop your organisation and its employees with confidence and peace of mind.

We are looking to appoint a Sales & Service Team Manager to focus on increasing the number of clients to Croner’s Reward content and software products whilst ensuring that retention levels are optimized. To manage a team who oversee the client journey from demo-ing the product and converting the sale, to onboarding and eventually retention of the client at the end of their subscription term. You will ensure the brand is represented to the desired standards at all times, and seek to find new and innovative ways of increasing the Croner Reward client base.

Day-to-Day Responsibilities:

Training, coaching and managing a high performing sales and customer service team
Reviewing and improving processes and procedures to optimise new client numbers and conversions
Be accountable and report on retention figures
Manage a team to deliver on new business targets
Provide clear Management Information on the performance of the department
To continuously seek to improve sales performance through monitoring all leads, conversions and sales actively
To introduce fresh incentives to motivate and drive the team
Liaise with marketing to drive sales campaign ideas

What you Bring to the Team:

Previous sales and customer service management experience in developing and managing a telephone-based sales team within an SME organisation is essential
Commercial focus to build, manage and drive sales performance in a targeted, entrepreneurial business
Ability to influence and liaise with all levels up to Directors
Ability to manage commercial relationships and partnerships
Ability to work in a fast-paced, entrepreneurial environment
An understanding of the pay and benefits industry would be advantageous but not necessarily essential

What will you get in return:

25 days’ holiday, plus bank holidays
Perkbox Discounts
Your birthday off work
Access to Employee Assistance Programme
Profit Share scheme
Company pension
Life insurance
Private Health Care after 5 years
A fantastic working environment with an on-site cafe

If you have a proven track record within an SME organisation in a sales and customer service team management role and are looking for a challenging and rewarding new role, then we'd like to hear from you!

Call Handler/Receptionist/ Manchester /£0 - £15000 per annum

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Call Handler / Receptionist
Manchester City Centre, Near Victoria Train Station
Salary - £15,000 Per Annum

Are you looking for a new opportunity and feel ready for your next challenge? Due to continued growth, we are looking for a Call Handler to join our busy team at Head Office in Manchester.
Peninsula are a leading Employment Law and Health & Safety Consultancy offering medium sized businesses a professional, commercial partnership, meaning that they can focus on their core business. This allows them to lean on us for the specialist and complex areas of HR and Health & Safety.

Job Overview:
The role of Call Handler is to provide a first class telephone service to our clients, ensuring the client's needs are assessed and dealt with in accordance with our call handling requirements.

Core Responsibilities:
• Answer a high volume of inbound calls whilst maintaining response rates and in accordance with agreed standards.
• Operate various standard office machines such as personal computer, various software, fax, phone, photocopier and scanner, etc.
• Ensure records are accurate by entering information onto the portal system and other relevant logs and computer systems, where necessary.
• Evaluate each request made over the phone, and allocate them accordingly.
• Ensure the highest level of customer service is adhered to.
• Establish and maintain efficient working relationships with colleagues and clients.
• Administration tasks and clerical duties
• Ensuring cover is maintained at all times in order to meet client expectations.

Key Skills Required:
• Excellent customer service & telephone manner
• Be a highly motivated individual who will work proactively and reactively
• Excellent written and verbal communication
• Have excellent interpersonal skills to build relationships
• Experience of administrative tasks
• Extremely well organised with attention to detail
• A positive and tenacious attitude

Benefits:
• 25 days holiday, plus bank holidays
• Access to Employee Assistance Programme
• Birthday off work
• Perkbox - fantastic discounts!
• Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink – we call this ‘Fun Friday’! • Company incentives, access to discount schemes
• Profit Share scheme
• Christmas bonus after 2 years and holiday increase after 2 years

Why Join our Team?
This is a fantastic multi award winning place to work if you enjoy being exposed to a wide variety of employment relation issues across all different sectors. The office is fast-paced and busy so we look for colleagues who have a positive and results focused attitude. Through training and development we make sure that everyone who works here has the resources they need to build their careers. So, if you are ambitious, focused and have a passion for employment law you’ll soon discover that there are unlimited opportunities for you at Peninsula.

Working at Peninsula

We boast an award winning workplace and we are one of the fastest growing companies with offices in the UK, Ireland, Australia, New Zealand and Canada.

Do you have talent, drive and commitment? And do you want a competitive salary, career progression, and a host of extra benefits?

Some Benefits of working at Peninsula

Access to Perkbox discount club

Employee Profit Share Scheme

Day off for your birthday

Competitive holiday entitlement

Social events hosted throughout the year

Contributory pension scheme

Access to our Employee Assistance Programme

Life insurance cover

Private health cover (after 5 years’ service)

One of the best companies to work for...

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Working at Peninsula

We boast an award winning workplace and we are one of the fastest growing companies with offices in the UK, Ireland, Australia, New Zealand and Canada.

Do you have talent, drive and commitment? And do you want a competitive salary, career progression, and a host of extra benefits?

Some Benefits of working at Peninsula

Access to Perkbox discount club

Employee Profit Share Scheme

Day off for your birthday

Competitive holiday entitlement

Social events hosted throughout the year

Contributory pension scheme

Access to our Employee Assistance Programme

Life insurance cover

Private health cover (after 5 years’ service)

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