Careers at Peninsula

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Do you have talent, drive and commitment?

And do you want a competitive salary, career progression, and a host of extra benefits?

Then it’s time you found your new, perfect role with Peninsula.

It’s not all HR and health & safety, either. We also have jobs in sales, accounts, marketing, and more. Plus, get rewards for your excellence with annual profit share, Perkbox, trips abroad, store discounts, free Monday breakfasts… the list goes on.

Watch the video to learn more and see why we soar up the Glassdoor Best Places to Work poll each year.

Scroll down for our current vacancies. We look forward to your application.

How we reward your hard work

Day off for your birthday

Competitive holiday entitlement

Access to Perkbox discount club

Social events hosted throughout the year

Contributory pension scheme

Access to our Employee Assistance Programme

Life insurance cover

Private health cover (after 5 years’ service)

Employee Profit Share Scheme

One of the best companies to work for...

The Sales Department has changed my life!!

Current Employee - Senior Employment Law Consultant in Manchester, England

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Great career prospects and working environment

Current Employee - PA/Departmental Coordinator in Manchester, England

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Good career progression and exciting place to work

Current Employee - Peninsula Face2Face Consultant in Manchester, England

Read review

Fantastic team in a brilliant company

Current Employee - Peninsula Face2Face Consultant in Manchester, England

Read review

Read All Reviews

Current vacancies

Apply for a role with Peninsula: recruitment@peninsula-uk.com or 0161 836 9043

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Trainee Digital Counsellor/ Manchester /Competitive

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Trainee Digital Counsellor
Manchester City Centre
Monday to Friday 8:30am-5:00pm/8:00am-4:30pm
Up to £20,000 plus excellent benefits package and fantastic career pathways

Health Assured are the UK's leading provider of the Employee Assistance Programme (EAP) and we are currently seeking a Trainee Digital Counsellor to provide emotional support and guidance via digital mediums to our clients.

Responsibilities:

To provide an efficient and effective digital counselling service to all service users.
To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc.
To manage the client portfolio of online CBT cases, ensuring appropriate reviews are conducted via email (minimum of 20 per day) and additional support is put in place where relevant.
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed.
To take accurate information and record on the Health Assured data base.
Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department.
Respond to all web enquiries and tailor responses to meet individual requirements.
Provide “In the moment support” to service users via the live agent function.
To undertake training provided by Health Assured and to utilise appropriate skills within interactions, i.e. working with trauma, working with suicide, clinical assessment, safe guarding etc.
Understand and embrace a “Solution Focused Philosophy” in order to help a service user achieve an outcome in the shortest space of time possible.
Work in line with the Zero inbox policy and ensure all client queries are answered within our 2 hour service level agreement.

Skills and Competencies:

To be in current training towards achieving a minimum of level 4 Counselling Diploma
To be a trainee member of the BACP at a minimum
Relevant written communication experience
High level of computer literacy (MS Office, Word, Excel and PowerPoint) with outstanding written communication, motivational and engagement skills.

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years' service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?
Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 14 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Clinical Coordinator/ Manchester /Competitive

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Clinical Coordinator
Manchester City Centre
Up to £21,000 DOE plus excellent benefits package

Health Assured are the UK's leading provider of the Employee Assistance Programme (EAP) and we are currently seeking a Coordinator for our Trauma and Wellbeing team.

Responsibilities:

To consult with clients and coordinate all Trauma and Wellbeing services, whilst considering clients wellbeing requirements and needs
Ensure debriefs are set up within a minimum of 24 hours and provide initial guidance and consultation
Ensure the training and workshop needs of external clients are correctly identified, and subsequently coordinated in line with request.
Ensure all requests for Mental Health First Aid training courses are effectively facilitated in line with the external client’s requirements.
Ensure all referrals are actioned and co-ordinated within SLA, and attendance records are provided to clients
To design and develop training webinars to external clients when required
Liaise with the relevant departments to ensure all materials and content regarding workshops and training are relevant, and in line with clinical and industry expectations.
Ensure all closing reports, evaluation sheets, and feedback is collected, reviewed, and stored after a workshop, training course, or onsite support has taken place.
To monitor, mentor and ensure the affiliate network are working in line with Health Assured clinical governance and embracing short-term workplace counselling.
Assist with the recruitment of new affiliate counsellors, wellbeing trainers, critical incident responders, and Mental Health First Aid trainers, across the UK, Ireland and Channel Islands, to meet the growth of Health Assured.
Ensure we hold accurate records for our in-house and affiliate network counsellors, trainers, and responders, updating system maps and databases when required.

Skills and Competencies:

Track record of meeting and exceeding KPI’s and targets.
Proven experience in coordinating multiple events and projects within a corporate setting.
Proven work experience in data entry, scheduling and diary management.
Ability to engage clients, colleagues and the most senior of management via telephone, face to face or written communications.

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years' service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Trauma and Wellbeing Coordinator/ Manchester /Competitive

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To consult with clients and coordinate all Trauma and Wellbeing services, whilst considering clients wellbeing requirements and needs
Ensure debriefs are set up within a minimum of 24 hours and provide initial guidance and consultation
Ensure the training and workshop needs of external clients are correctly identified, and subsequently coordinated in line with request.
Ensure all requests for Mental Health First Aid training courses are effectively facilitated in line with the external client’s requirements.
Ensure all referrals are actioned and co-ordinated within SLA, and attendance records are provided to clients
To design and develop training webinars to external clients when required
Liaise with the relevant departments to ensure all materials and content regarding workshops and training are relevant, and in line with clinical and industry expectations.
Ensure all closing reports, evaluation sheets, and feedback is collected, reviewed, and stored after a workshop, training course, or onsite support has taken place.
To monitor, mentor and ensure the affiliate network are working in line with Health Assured clinical governance and embracing short-term workplace counselling.
Assist with the recruitment of new affiliate counsellors, wellbeing trainers, critical incident responders, and Mental Health First Aid trainers, across the UK, Ireland and Channel Islands, to meet the growth of Health Assured.
Ensure we hold accurate records for our in-house and affiliate network counsellors, trainers, and responders, updating system maps and databases when required.

Skills and Competencies:

Track record of meeting and exceeding KPI’s and targets.
Proven experience in coordinating multiple events and projects within a corporate setting.
Proven work experience in data entry, scheduling and diary management.
Ability to engage clients, colleagues and the most senior of management via telephone, face to face or written communications.

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years' service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Information Consultant / Manchester /£20000 - £200000 per annum

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Information Consultant
Manchester City Centre
£20,000 + excellent benefits

Health Assured are the UK's leading Employee Assistance Programme provider. We work with some of the UK's leading organisations to deliver innovative and robust solutions that benefit employees and drive best value for employers.

We are looking for an enthusiastic Information Consultant to work on the front line of the Employee Assistance Programme alongside our Counselling and Legal teams. This is a fast-paced, customer focused environment that will involve working on our helpline to support our clients and triage calls.

Key Responsibilities:

To provide an efficient and effective telephone service to all callers
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed
Greet clients making them feel comfortable and at ease, exploring the clients’ situation and identifying the next steps, including assessing the risk/urgency of the issue
Ensure that personal knowledge of the EAP is continually developing, and that departmental procedures and protocols are always adhered to
Ensure that all notes are recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database

Key Skills:

Excellent listening skills
Ability to work to deadlines
Previous experience working on inbound phone lines
Ability to prioritise and work independently
Open minded and non-judgemental
Experience providing great customer service

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Inside Sales Executive/ Manchester /£20000 - £25000 per annum

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Inside Sales Executive
Up to £25,000 + Commission (OTE in Y1 of £34,000)
Manchester City Centre, close to Victoria Station, no weekends or late shifts!

Here at Health Assured, we have a fantastic Inside Sales Executive opportunity with our team of high performing, talented, and incredibly welcoming Sales team; you will have the chance to flourish in an environment that is focused on growth, improving and delivering.

In this role, you will make the magic happen by handling both inbound and outbound requests and inquiries from our potential customers and will be responsible for the end-to-end sales process, explaining our products and their benefits giving you the chance to wow them with your knowledge and passion for Employee Wellbeing.

Working for the market leader you will need to be tenacious, passionate, build and maintain your own pipeline, and represent Health Assured to the highest professional standard.

What’s in it for you?

As an Inside Sales Executive, you will be highly compensated starting with a basic salary of up to £25,000 and your year 1 expected OTE of around £34k.
Top achievers earn £45k - £55k.
If it is progression you are looking for then we can provide that too – We are a growing business and advertise all opportunities internally!
25 days’ holiday, plus bank holidays which rises with service
Additional day off for your Birthday!
Access to Perkbox which offers a range of great discounts
Company Pension Plan and Life Insurance
Free breakfast every Monday
Fab Fridays

What is it like working for Health Assured?
Health Assured cover 14 million lives and provide support to over 70,000 businesses, this is a fantastic opportunity to join a business experiencing rapid growth. We are a professional sales environment and due to the nature of our business, we expect our employees to be as consultative and empathetic as you will be tenacious and resilient. Remember, this is health care so having the correct approach will be super important!

This is a full time, permanent position, where you will work five days a week 8.45 am-4.45 pm, Monday to Friday.

Legal Administrator/ Manchester /£18000 - £18500 per annum

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SQL Developer/ Manchester /£45000 - £50000 per annum

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Job Purpose:
To support the development of our company SQL Server databases, ensuring that best practices are used throughout.

Job Overview:
The successful candidate will be involved in the SQL development on our day-to-day software development projects. You will work as part of a team to help manage multiple databases and support the ETL process of transferring data between databases. The optimum solution must always be considered to guarantee robust systems. The candidate will be a key member of the Development team, working closely with other SQL developers and full-stack software developers, as well as working with DBAs, the BI team and updating Project Management on progress.

Day-to-Day Responsibilities:

Working with SQL Server Management Studio 2008 R2, 2012, 2014, 2016, 2019 for managing development on the software projects.
Writing stored procedures and functions to deliver CRUD solutions.
Collaborating with business analysts, subject matter experts, and other team members to determine data requirements.
Working with DBAs on physical database design and modelling.
Following data standards, resolving data issues, completing unit testing and writing system documentation.
Helping prepare and run unit, integration, UAT, regression, stress and performance plan documents and tests while documenting results.
Gaining experience of using SSIS to deliver ETL solutions to transfer data between a suite of databases.
Mentoring of software developers when required, on best practices for SQL development.

What you Bring to the Team:

Qualified to degree level in Computer Science or related qualification.
IT Industry experience in SQL development – 2 years minimum.
Good knowledge of SQL Server management using SSMS 2008, 2012, 2014, 2016.
Experience in SQL programming. Writing Stored procedures, functions, views.
Data integration and ETL experience with SQL Server Integration Services (SSIS) knowledge – Highly desirable.
Knowledge of RedGate tools or similar, for source control, SQLcompare, etc – Highly desirable.
Self-motivated with a strong work ethic that can work with limited supervision and guidance.
Thrives in a supportive and friendly working environment and with a desire to share new innovative ideas and skills.

What we can offer you:

Flexible working available.
Fantastic workplace in Manchester city centre.
Working with talented people with opportunities to always learn.
Dynamic fast-paced environment.
Commercially driven and successful.
No boundaries to development.

P967619CC

Events Coordinator/ Manchester /£20000 - £22000 per annum

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Job Purpose:
To develop new business opportunities for Peninsula by planning and coordinating marketing events.

Job Overview:
We’re looking for a motivated, highly organised Events Coordinator to plan 80 plus events along with creating and sending bespoke email campaigns to assist each seminar. The ideal candidate will have a proven track record of planning and coordinating successful events from start to finish as well as a strong administrative background.

Day-to-Day Responsibilities:

Booking event venues (via agent & direct) – signing contracts, raising PO’s.
Production of events – this cycle includes: (per event).
- Create bespoke invitations to mail.
- Create email invitations.
- Approve and proofread all invitations.
- Cross check and record invitation seeds.
- Monitor response rates per event and taking appropriate action.
- Update CRM and reports with all relevant event information.
- Promote events – provide press release information, tweets.
- Process event cancellations.
Accurately process, update and report on SAT forms (per delegate, per event).
Arrange travel and accommodation for presenters.
Oversee Presenter diaries.
Assist in delegate registrations.
Answer queries from various internal partners – BDM’s, BST’s, presenters.
General administration duties as necessary.
Production of email campaigns for events.
- Create bespoke invitations to email.
- Approve and proofread all email invitations.
- Monitor RSVP’s from email campaigns.

What you Bring to the Team:

Ability to prioritise and organise time effectively.
Ability to work to tight deadlines under own management.
Excellent communication and interpersonal skills.
Eye for detail and accuracy.
Work closely within a team.

Why Join our Team?
The events department was formed nearly 15 years ago and has continually planned successful events to market the services Peninsula Business Services provide. We invite Business Owners, Directors and senior decision makers to our events to show them how we assist our existing 32,000 clients. The end goal is to sign new business through each of these marketing events. If you enjoy planning something from the start and seeing it through to the finish you will love this role. Your organisational skills will be tested on a daily basis due to the large volume of events we plan and run. There are endless opportunities for you to develop and we are very keen on internal promotion within the department.

P967620CC

Management Accountant/ Manchester /£34000 - £35000 per annum

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Purchase Ledger Team Leader/ Manchester /£28000 - £30000 per annum

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Graduate – Credit Controller/ London /£20000 - £25000 per annum

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Health & Safety Consultant/ London /£40000 - £42000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula Ireland, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee Wellbeing services to a range of clients.
Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost effective consultancy service across the eastern coast of Ireland in to Dublin. Ideally you will be a chartered member of The Institution of Occupational Safety & Health, working towards or equivalent.
Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Peninsula have a great reputation for providing high quality consultancy services and working as part of the Health and safety team will offer a role with great challenge and variety to develop your career with industry leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P963438CC12R5

Health & Safety Consultant/ South East /£40000 - £42000 per annum

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Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Health & Safety Consultant/ South East /£40000 - £42000 per annum

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Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Health & Safety Consultant/ West Midlands /£40000 - £42000 per annum

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Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Health & Safety Consultant/ North West /£40000 - £42000 per annum

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Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Health & Safety Consultant/ North West /£40000 - £42000 per annum

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Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Regional HR Advisor/ South East /£32000 - £33500 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC7R9

Regional HR Advisor/ South East /£36000 - £40000 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC5R7

Regional HR Advisor/ London /£32000 - £33500 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC1R3

Regional HR Advisor/ South East /£32000 - £33500 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC54

Regional HR Advisor/ West Midlands /£32000 - £33500 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC33R4

Regional HR Advisor/ West Midlands /£32000 - £33500 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC55

Regional HR Advisor/ West Midlands /£32000 - £33500 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC56

Infrastructure Manager/ Manchester /£55000 - £60000 per annum

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Peninsula Business Services is the leading UK’s Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client’s daily business operations.

An exciting opportunity has arisen to join our growing ICT Department based in Manchester. You will be responsible for the management of the UKI IT Infrastructure team and will work collaboratively with the wider IT team (Network, Solutions Architects, InfoSec, Telecoms, Service Desk, SQL, BI and Development) to support existing services and deliver new.

The Infrastructure Manager is responsible for working with all departments and businesses throughout the group. You will be working in a dynamic and fast-paced environment with new challenges every day. Due to the nature of this role, several years’ experience would be needed to help support the department.

A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management.

You will be forward thinking, customer focussed and self-motivated with the drive to improve IT services and the user experience.

Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do.
Demonstrate strong organisational skills and be accountable for your daily workload
Demonstrate a systematic, disciplined, and analytical approach
Be customer focussed and ardent in ensuring that colleagues receive a high quality of service

The key objectives of your role are:

To ensure that the Associate Director - IT Services UKI is kept informed of progress and is told of major problems and/or issues in a timely manner
Work with the Infrastructure Solutions Architect, Network, and InfoSec Managers to ensure that all services and projects are delivered correctly.
Innovation and Continual Service Improvements.
Responsibility for managing and monitoring the companies on premise, SaaS, public and private cloud-based IT systems
To ensure that all IT related services are documented and that the team are equipped to support them.
To provide critical incident management response and ownership, controlling and coordinating necessary activities to restore service and deliver root cause fixes and preventative solutions
Infrastructure budget and licence management.
Innovation and Continual Service Improvements.
Business continuity and disaster recovery
Supervise and mentor a team of 10 engineers
Day to day team management, performance management - including training and development.
Staff recruitment and appraisals
Resolution of escalated issues and problems from the Service Desk

The Successful Infrastructure Manager must have:

Virtualisation Technologies – VMware, Hyper-V, and Public Cloud
Cloud services such as Azure, AWS, Private cloud, IaaS, and SaaS
Experience liaising with 3rd party vendors
Ability to handle multiple competing priorities in a fast-paced environment
Excellent troubleshooting and problem-solving skills.
In depth Office 365 Administration and troubleshooting experience including Exchange Online, SharePoint Online and Intune
Windows Server 2008 / 2012 / 2016 / 2019
Microsoft Active Directory Services and associated technologies - GPOs/DNS/DHCP/PowerShell
Working knowledge - Networking and Security
Working knowledge of Citrix environments and deployment
ITIL experience.

Desirable

Load Balancing / traffic management
SQL
Web services
SAN Storage
Experience with performance optimization
HP / Dell server hardware, NetApp and Nimble SANs
Azure Active Directory

What you bring to the Team

Driven and results orientated
Positive outlook and a focus on high quality delivery
Strong communicator
Must have the ability to communicate complex concepts and ideas easily to the team
Must be motivated to ensure work is complete and according to requirements, on schedule and to a high quality.
Must be reliable
Is able to work under pressure in all situations
The ideal candidate will ensure that correct decisions are made, and issues acted on in a timely manner.
A dedication to getting the task done within any deadlines

What’s on offer?

Generous basic salary up to £60,000 DOE
The role is a permanent position with a 6-month probationary period. The working week is based on 37.5 hours.
25 Days Holiday + Bank Holidays
Profit Share Scheme
Breakfast provided each Monday morning & monthly drinks
Contributory company pension scheme
Childcare voucher scheme
Access to the Employee Assistance Programme (EAP)
Working from home available - depending on operational needs

Utilising cutting edge software along with the latest technologies backed by massive investment and infrastructure, where else would you want to develop your career as an IT professional?

P965182CCR

Marketing Automation Manager/ Manchester /£38000 - £40000 per annum

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Job Purpose

We are currently seeking to appoint a Marketing Automation Manager to join a growing and fast- paced marketing team, working in vibrant offices in Manchester city centre. With fantastic office perks, we’re the perfect place for high achievers to grow and thrive.

We’re looking for a hard-working and self-motivated person to deliver multiple automation campaigns across our group companies to prospects and clients.

The role will play a key part in the online acquisition growth plans and the ideal candidate will have the desire to work in a supportive environment where a driven personality will succeed. They should strive to continually improve results and be able to thrive in a friendly working environment with a desire to share new ideas and work hard towards common goals.

The role

Use Marketo to implement new campaigns and programs (e.g., email nurture campaigns, webinars, events, gated content) working across all client and prospect facing communications.

Use project management software to manage the workload of a team of Marketing Automation Managers to deliver stakeholder requirements based on value to each Group company.

Assist with management and monitoring of multiple nurture programs, conducting regular reviews and analysis to help ensure leads progress through the sales funnel.

Implement A/B testing campaigns to identify the best performing setups.
Integrating campaign activity with our CRM (Salesforce) to improve quality of information for our sales team.

Point of contact for the automation team when liaising and managing campaigns with the Salesforce and Business Intelligence teams

Management and maintenance of Marketo database for both prospect and client data, ensuring it is maintained and segmented in line with business requirements and marketing activity

Integrating and managing relevant third-party software’s (e.g. GotoWebinar) with Marketo.
Collaborate with the necessary teams to implement, and measure campaign lifecycles through acquisition, conversion, and retention.

Monitor, manage, and optimise campaigns and campaign assets to improve ROI, using Marketo’s analytics suite to report on the effectiveness of our marketing campaigns.

Help implement new product features to enhance Marketo’s functionality.
Working collaboratively with other departments to ensure automated campaigns achieve company goals.

Mandatory Skills

Experience with Marketing Automation software (preferably Marketo)
Strong email marketing and campaign experience
Strong communication skills
Analytical and detail orientated
Excellent time management, and ability to meet deadlines

Desirable Skills

Experience in a B2B marketing role · Experience with CRM software (Salesforce)

P967519CCR

Business Sales Consultant/ Manchester /£25000 - £26000 per annum

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Who are Croner-i?

Croner-I Limited is a provider of information services and solutions for professionals in business, tax and accounting.

They help customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Croner-i is the new name behind the accounting and tax information products which were previously branded as CCH or Wolters Kluwer.

The Croner brand, formerly Croner Publications Limited, was established in 1941 to provide compliance information and resources within the HR sector. Since then Croner has introduced consultancy services and significantly widened the portfolio. The provision of tax & accounting information and specialist online solutions through the Croner product suite ensures existing and new customers are able to access a vast breadth and depth of knowledge and expertise.

Business Sales Consultant

We are looking for dynamic, enthusiastic graduates are looking to build their sales career within a privately owned, fast growing company. You will be provided with access to a large portfolio of prospects from across the UK whilst also looking for opportunities to cross-sell additional products and services to your own sold and sourced portfolio of clients. You will also handle incoming telephone, web and chat leads.

The main aim is to bring new clients on board. You will do this by researching businesses with the view to build up a reason / relevance of Croner-I’s services to them. once done, you will use phone, LinkedIn and email to contact these businesses in order to book new meetings.

Progression

Croner-I is run as a privately owned business so huge progression opportunities within the company.

Croner-I is also part of Peninsula which is massive global business so will have opportunities to progress within the whole group. Peninsula have offices worldwide.

Croner-I has also worked with Pareto for years. Together we have placed 20 people into this role who have worked their way up the business so they are keen to replicate this again. You will be going into a team who are used to hiring and growing young sales talent.

Incentives/benefits include:

-         Amazing offices in central London
-         Manager who has already worked to develop Pareto graduates
-         They promote internally- first up the ladder
-         Amazing culture, regular nights out, company socials, networking events, presidents club etc
-         Joining with a team of 16 others. There are already 20 Pareto graduates who have worked their way up within the business
-         Won ‘Best Companies ‘One to Watch’ 2017’

Training

- Full Sales Training including how to effectively negotiate, how to deliver a high impact presentation and how to run a client meeting – this will be completely tailored to the role and the industry!
- Full access to e-learning modules.
- Dedicated Skills coach
- A full internal sales academy that is designed specifically for you
- Reporting to 1 internal sales manager who will be there every day to coach and mentor the team.

What are Croner-I looking for?

-         Spark/personality
-         Structure
-         Great attitude and work ethic
-         Hungry and driven to progress
-         Motivated
-         Enthusiastic about the opportunity
- Willingness to learn
-         Good communication skills

P967637LC

INDPSA

Lead Generator/ Manchester /£20000 - £22000 per annum

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Lead Generator
Salary £20,000- £22,000 DOE + Commission
Manchester City Centre, close to Victoria Station, no weekends or late shifts!

Health Assured are the UK's fastest growing Employee Assistance Programme (EAP) provider, and we have a fantastic opportunity to join a high performing, talented, and incredibly welcoming Sales team.

In this role, you will make the magic happen by handling outbound requests and liaising with potential customers, booking live demonstrations of our products with our Sales Consultants.

Working for the market leader you will need to be tenacious, passionate, build and maintain your own pipeline, and represent Health Assured to the highest professional standard.

Responsibilities:

Making outbound dials to prospect clients to introduce Health Assured and to arrange a demonstration of our service with one of our Wellbeing Consultants.
Actively build, manage, and maintain your pipeline.
Achieving monthly and quarterly appointment setting targets.

What’s in it for you?

As an Sales Executive, you’ll be highly compensated starting with a basic salary of up to £23,000 and your year 1 expected OTE of around £34k.
If its progression you’re looking for then we can provide that too – We are a growing business and advertise all opportunities internally!
25 days’ holiday, plus bank holidays which rises with service
Birthday Off/Mental Health Day
Access to Perkbox which offers a range of great discounts
Company Pension Plan and Life Insurance

What is it like working for Health Assured?
Health Assured cover 14 million lives and provide support to over 70,000 businesses, this is a fantastic opportunity to join a business experiencing rapid growth. We are a professional sales environment and due to the nature of our business, we expect our employees to be as consultative as possible; remember, this is health care sector so having the correct approach is incredibly important!

This is a full time, permanent position, where you will work five days a week 8.45am-4.45pm, Monday to Friday.

Client Services Administrator/ Manchester /£19000 - £21000 per annum

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Client Services Administrator
Based in Manchester City Centre
£19,000-£21,000 per annum DOE

Health Assured are the UK’s fastest growing Employee Assistance Programme provider and this role is key to ensure we provide an exceptional service to our clients.

This is an exciting, fast-paced role that will require speaking to different clients and dealing with a vast amount of situations.

What is involved?

Monitor the Client Services mailbox and ensure all emails are processed within 24 hours
Issue client welcome emails and electronic welcome packs
Conducting welcome calls to all of Health Assured’s new clients and existing clients at renewal
Scheduling client meetings on behalf of our field-based relationship managers
Working with the internal marketing team to ensure all client literature is kept up to date
Ensure the CRM (Salesforce) is accurate with current client and intermediary details
Preparation of monthly, quarterly and yearly client reports in a timely and accurate manner
Preparation of daily, weekly and monthly internal reports
Answering client telephone calls and directing appropriately
Provide a weekly update report to management

What are we looking for?

Customer service focused: committed to providing exceptional service across all channels – written, phone and face to face
Time management: accomplish objectives effectively within a set time frame
Commerciality: ability to apply knowledge in a practical, commercial manner
Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience

What do you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Career Pathway
Allied Pride Network
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Social events throughout the year
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 14 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Print Administrator/ Manchester /£19000 per annum

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Print Administrator
Manchester
Salary £19,000 + Excellent Benefits

Job Purpose
To produce high quality printed documentation and arrange for timely delivery to all members internally within the organisation and externally. Maintain all target deadlines throughout various print queues for the business.

Job Overview
We are looking for a highly motivated Administrator who is enthusiastic and willing to learn. The ideal candidate will have worked in both an Admin role and within a Print team however full training is provided on the printers. This role is 90% PC based so knowledge of Outlook, Word and Excel is essential, as is a high level of attention to detail. This is an excellent opportunity to join a large scale, growing company with superb progression paths.

Day-to-Day Responsibilities

Utilise our production printers to produce bespoke client stationary requested by consultants.
Provide consultants with stationary and printed material used in their roles daily.
Interact daily with consultants to ensure a smooth flow of requested printed material and resolve any issues that may arise.
Scanning of Legal bundles to be stored electronically and disposed of securely.
Utilise all of our finishing machines such as our guillotine, to produce a variety of printed material.
Keep up to date and detailed logs for systems sent to clients to provide adequate historical information.
Work to targets and KPI’s set with regards to client stationary.
Prepare and package client stationary and produce all dockets required to dispatch to external clients through a courier service.
Use computerised systems to log data on printed material and ensure that all details from the document to the delivery address are correct and meet our standards.
Carry out constant quality checks on all documents produced to ensure the best service to our clients.
Provide adequate cover for each task carried out through the print function.

What you Bring to the Team

To be computer literate.
To be enthusiastic and willing to learn.
To be able to work within given timescales and to targets.
To be able to work under pressure.
To be flexible in your approach to the role.
To have excellent communication skills.
To be experienced in working within a print/admin function.

Why Join our Team?
This is a superb place to work if you love to be challenged daily and are enthusiastic and willing to learn new things. We are a fast paced, dynamic team and are tasked with new work daily. You will be utilising your people and technical skills daily and will be part of a close knit team that are flexible in their approach and are always willing to offer support to each other.

P967649LF

INDPENO

Occupational Health Advisor/ Manchester /Competitive

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Occupational Health Advisor
Field-based
Up to £42,000 DOE

Health Assured are the UK's leading provider of the Employee Assistance Programme (EAP) and we are currently seeking an Occupational Health Advisor to provide professional medical advice to our clients and their employees.

Responsibilities:

Able to assess an employee’s functionality and produce a quality report within the allocated time-frame.
To provide advice/support to employers on complex matters which facilitate an employee’s rehabilitation back to work after a period of sick leave.
To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly.
Ensure operational efficiency of the Occupational Health function by completing the full range of services: active care referrals, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage etc. allocated to you.
Assist where required with potential new business and Relationship Management requirements where a clinical input is required.
To attend client meetings, which may involve UK travel, accompanying the Relationship Managers as required.
The ability to build good working relationships to ensure that we maintain an excellent reputation within the Occupational Health field.
Able to build a good rapport with clients and their employees throughout the Occupational Health process.
Work to the required high standards to ensure adherence to clinical protocols, procedures and processes.
Responding to client queries in a timely manner with the overall aim of achieving a satisfactory solution or clarification where required.
Attendance at Occupational Health team meetings as required, which will include taking part in presentations to ensure that current information and knowledge is shared with your team members to support continued professional development.
Adhere to ISO approved policies and procedures to ensure that quality and compliance is maintained at all times.

Essential skills and qualifications:

Either a specialist degree or a Diploma in Occupational Health.
Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC).
Currently practising Occupational Health work.

Package on offer:

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Career Pathway
Allied Pride Network
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Social events throughout the year
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 14 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Inside Sales Executive/ Manchester /Competitive

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Inside Sales Executive
Up to £24,000 + Commission (OTE in Y1 of £45,000)
Manchester City Centre, close to Victoria Station, no weekends or late shifts!

Here at Health Assured, we have a fantastic Inside Sales Executive opportunity with our team of high performing, talented, and incredibly welcoming Sales team; you will have the chance to flourish in an environment that is focused on growth, improving and delivering.

In this role, you will make the magic happen by handling both inbound and outbound requests and inquiries from our potential customers and will be responsible for the end-to-end sales process, explaining our products and their benefits giving you the chance to wow them with your knowledge and passion for Employee Wellbeing.

Working for the market leader you will need to be tenacious, passionate, build and maintain your own pipeline, and represent Health Assured to the highest professional standard.

What’s in it for you?

As an Inside Sales Executive, you will be highly compensated starting with a basic salary of up to £24,000 and your year 1 expected OTE of around £45k!
Top achievers earn £55k.
If it is progression you are looking for then we can provide that too – We are a growing business and advertise all opportunities internally!
25 days’ holiday, plus bank holidays which rises with service
Additional day off for your Birthday!
Access to Perkbox which offers a range of great discounts
Company Pension Plan and Life Insurance
Free breakfast every Monday
Fab Fridays

Legal Advisor/ Manchester /Competitive

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Legal Advisor
Manchester City Centre
Up to £25,000 PA

Health Assured are the UK's leading provider of the Employee Assistance Programme (EAP) and we are currently looking to expand our Legal team.

The role holder will provide advice, assistance and information on a wide range of legal areas to Health Assured clients. Assisting with any general case management tasks and ensuring that legally competent advice is delivered in line with SLA’s.

Multiple shift patterns available.

Responsibilities:

To provide an efficient telephone advice service to all callers.
To provide Legal Information to callers with set SLA’s and time frames.
To be available at all times to take incoming calls and to effectively distribute to other team members or take the case yourself.
Produce additional information in email format where appropriate.
To ensure all service levels and individual KPIs are maintained.
Ensure that all call backs requested and support queues are regularly maintained.
To identify areas of learning and ensuring necessary research and self-learning take place in areas of development.
To produce fact sheets and documents on request on various areas of the law.
Working as part of team to ensure the smooth running of the counselling and advice department.
Take part in monthly meetings, reviews and 1-1s.
Ensure that a full understanding of Health Assured EAP is maintained and where limitations of services are.
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed.
Demonstrate an ability to work with employers and to provide information in relation to their enquiry.
To show general understanding in Family Law, Commercial Law, Criminal Law, Consumer Law, Probate Property & Housing, Civil, Eldercare / Childcare, Motoring, Land Health Care / Medical, Immigration.
Work on other projects and schemes at Health Assureds request
Demonstrate the ability to provide excellent customer service at all time
As a role/task adherring to the ISO approved policies and procedures.

Skills and competencies:

Working knowledge of wide range of legal matters
Ability to prioritise and work unsupervised as required
Excellent communication and written skills
Ability to provide great customer service
Ability to work with telephony and IT systems

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years' service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Lead Bid Writer/ Manchester /Competitive

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Lead Bid Writer
Manchester City Centre
Up to £32,000 DOE

Are you an experienced bid writer or coordinator looking for an opportunity to develop your career? This is a fantastic opportunity to further develop in a professional healthcare environment with excellent progression opportunities. Due to our rapid business growth, an exciting opportunity for a Lead Bid Writer has become available to support our professional and successful head office team based in Manchester.

Responsibilities:

Monitoring emails and portals for new tender opportunities as they arise and notifying the team.
Downloading all tender documents, reading them, and creating a tender checklist.
Drafting high quality tender and proposal responses for clients across the public, private and charity sectors for complex, high value opportunities.
Proof reading, reviewing, and editing the wider team’s bids, offering critical and insightful analysis.
Taking full ownership from inception to completion of bids allocated as lead.
Conducting research to enhance bids including sector research, client research, competitor research and research into the wider wellbeing market.
Responding to ad hoc requests for content from staff, within the business.
Updating the presentation deck ahead of bid presentations, providing a full briefing to key stakeholders.
Continuous development of the bid library including writing new case studies, proof statements and development from bid feedback.
Monitoring and mentoring the team, identifying areas of learning and development through quality checks, and bid feedback.
Support the Head of Bid Management and wider team in developing a bid strategy for each operating sector.
Converting existing client intelligence and market research into compelling themes for the wider team providing coaching where required.
Keeping the bid tracker up to date and accurate.
Proactively develop and manage a network of subject matter experts from our internal stakeholders and partnerships.
Development and innovation of our services in line with client requirements.

Skills and competencies:

Experience in a bidding environment or writing proposals/funding applications.
Achievement of a 2:1 at degree level in relevant field (e.g. English, Psychology, Business)
Experience and knowledge in the health care, counselling, or wellbeing market.
Able to demonstrate a commitment to career development through recent professional roles, ideally through bid writing positions.
Measurable experience in a bidding or proposal environment.
A good team player who thrives under pressure and is able to flexibly work to deadlines.

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years' service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Head of Partnerships/ Manchester /£55000 - £60000 per annum

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Marketing Automation Executive/ Manchester /£25000 - £28000 per annum

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arketing Automation Executive
Salary up to £28,000
Flexible working - Manchester City Centre based office

We are currently seeking to appoint a Marketing Automation Executive. Reporting into the Marketing Automation Manager, we’re looking for a hard-wording and self-motivated person to join our fast-growing marketing department to assist with the delivery of multiple automation campaigns and product launch communications. With fantastic office perks, we’re the perfect place for high achievers to grow and thrive. Working with the Marketing Automation Manager you will help evolve current automation processes, identify new opportunities and areas for improvement – whether for new lead acquisition or client retention.

The role

Support the Marketing Automation Manager to help build and evolve new campaigns and programs within the Marketo automation platform (e.g. newsletters, email nurture campaigns, webinars, events and gated content).
Create and implement A/B testing campaign testing schedules to identify the best performing setups and segmentations.
Manage the coordination, send and reporting of the monthly prospect and client newsletter.
Manage the automation of the prospect webinar schedule. Looking to drive engagement and deliver high quality leads to sales.
Working with wider stakeholders, help drive the client communication plans for BrightHR to increase usage within the product, reduce churn and aid overall client retention.
Integrating and managing relevant third-party softwares (e.g. GotoWebinar) with Marketo.
Routinely audit the lead database to ensure data is high quality and highly segmented, whilst helping ensure we remain compliant.
Assist with ongoing campaign analysis and reporting.

Mandatory Skills

Experience of working within a Marketing Automation Platform
Email marketing background
Strong communication skills
Analytical and detail orientated
Excellent time management, and ability to meet deadlines

If this sounds like the role for you, click apply today!

Sales Floor Manager/ Manchester /£0 - £47000 per annum

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Sales Floor Manager
Manchester City Centre close to Victoria Station
Upto £35,000 Basic + Average OTE £47,000 + Excellent Benefits

We're looking for an experienced Sales Floor Manager to join our highly successful sales team. This role will be to take responsibility of the development and management of up to two teams of Sales Executives, who make appointments on a daily basis for our field based representatives to attend.

As your team are the first-point of contact for promoting and presenting the services Peninsula offer, we’re looking for a high achieving sales manager who has the ability to lead and drive team performance to continuous success.

You will be working in a KPI driven environment which is fast-paced and pressurised. Reporting directly into the Associate Director of Telemarketing, you will play an integral part in the day-to-day running of the department by ensuring your team are performing, and will need to be a strong and confident communicator.

Outside of the core of team management, you will also regularly liaise with the field sales teams, as well as data reporting, attending meetings, and interviewing prospective Business Sales Executives.

Peninsula provides Employment Law and Health & Safety outsourcing solutions to the mid-market sector (30+ employee businesses). Our Sales teams are the driving force that allow us to meet our business objectives. The individual leading these teams must have excellent organisation, time-management skills, and be ambitious and results orientated.

Day-to-Day Responsibilities

Diary management, targets and productivity of your teams.
Conduct regular one to one performance reviews
Provide ongoing coaching and development for all team members
To drive and motivate the team to ensure they meet sales targets
Ensure you have a physical presence on the floor by regular floor walking
Monitoring, training, developing your teams and dealing with disciplinary issues.
Liaising with Field sales teams to drive co-ordination of business objectives
Attend departmental meetings and conferences
Have flexibility and the ability to manage other teams when other managers are away from the business

What you Bring to the Team

A proven track record in a Team Leader or Management role, with at least 3 years sales management experience within a call centre environment
An assertive, confidence personality with natural leadership qualities.
A professional and intelligent approach to work
Resilience and the ability to encourage and motivate others at all times.

What will you get in return?

Upto £35,000 Basic
Bonus - Average OTE £47,000
25 days’ holiday + plus bank holidays + your birthday off, with an increase to your holidays after 2 years service
Exclusive access to Perkbox discounts to save on your shopping
Christmas bonus after 3 years
Access to Employee Assistance Programme to help with lifes challenges
Life Insurance
Enrolment into our annual Profit Share scheme
International Sales Conferences and award trips

At Peninsula our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Peninsula the Company it is. Our main head office is in Manchester City Centre, with offices across the UK, Ireland, Australia, New Zealand and Canada.

If you've experience in managing a sales team within a call centre environment and keen to work for a thriving business that invests in its team members, then apply today for this great opportunity!

B2B Copywriter/ Manchester /£21000 - £25000 per annum

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Are you looking for your next creative copywriting challenge?

What we are looking for:
You know what copywriting is and you can prove your success at driving leads and sales. In fact, that’s your speciality.
You’re creative. An ideas factory. A word-whizz that turns dry content into the exciting, income-generating copy. Whether it’s a clever tagline or a fully-integrated marketing campaign, you deliver. On-time, to brief, and with outstanding results.
Of course, you know copywriting principles and you know how to use them. You perform thorough research, and you’re a tone of voice connoisseur.
You have a natural ability to manage multiple briefs across different media in a fast-paced business, while consistently delivering quality work. You work well as part of a team, but also deliver your best when trusted to get on with creating copy magic.
Above all, you know what makes people tick, so you can change your readers’ behaviour using nothing more than ink on a page or pixels on a screen.

Day-to-Day responsibilities
You’ll create work either from scratch or by turning dry technical subjects into outstanding pieces of content. You will:

Write conversion copy for email marketing, automation, landing pages, PPC ads, display, and conversion rate optimisation experiments.
Write digital content, monthly newsletters, video and audio scripts, and general marketing collateral.
Follow the Group’s tone of voice recommendations and manage constructive feedback from senior colleagues and stakeholders.
Be meticulous and create work to a high standard.
Write copy that stands out in a market saturated with similar messages.
Use technical content and expertise from within the Group as well as performing deep research.
Monitor competitor activity, customer behaviour and the latest trends to improve the performance of your writing and content.
Ensure all copy is delivered to brief, on time, and to the required quality standards.

Essential attributes:

At least one year of professional copywriting experience.
Demonstrable understanding of copywriting best practices.
Experience creating lead generation content.
Creativity, enthusiasm, curiosity and a desire to improve.
Strong organisation and time management skills.

P967418CCR1

Business Admin Support Manager/ Manchester /£0 - £25000 per annum

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Business Admin Support Manager
Manchester City Centre close to Victoria Station
£25,000 + Excellent Benefits Package

We are seeking an experienced Business Support Manager who can manage an administrative team working closely within the Senior Management Team of a highly driven sales function. As Business Support Manager, you will support and deliver the vision, strategy and plan for Peninsula’s Business Development Support functions.

Day-to-Day Responsibilities

Management of all Business Development Support functions within a busy sales environment
Admin Process and performance improvements
Admin Support duties to the Sales Director
Recruit, engage and retain great people

What you Bring to the Team

Experience in managing an admin / client service focused team, Business to business setting
Problem analysis and problem solving whilst being solution focussed
To ensure effective communication is maintained at all times
To ensure that departmental protocols are adhered to
Microsoft Office experience including Excel, Word and PowerPoint.
The ability to apply knowledge in a practical, commercial manner
Excellent communication skills, both written and verbal
Be able to demonstrate knowledge of the sales process
Ability to motivate, inspire and develop others
Excellent rapport building skills

What will you get in return?

£25,000 Basic
25 days’ holiday + plus bank holidays + your birthday off, with an increase to your holidays after 2 years service
Exclusive access to Perkbox discounts to save on your shopping
Christmas bonus after 3 years
Access to Employee Assistance Programme to help with lifes challenges
Life Insurance
Enrolment into our annual Profit Share scheme
International Sales Conferences and award trips

At Peninsula our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Peninsula the Company it is. Our main head office is in Manchester City Centre, with offices across the UK, Ireland, Australia, New Zealand and Canada.

If you've experience in managing an admin team and admin process and are keen to work for a thriving business that invests in its team members, then apply today for this great opportunity!

Online Relationship Coordinator/ Manchester /£0 - £25000 per annum

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Online Relationship (Reputation) Coordinator
Manchester City Centre, close to Victoria Station
9am - 5pm Monday - Friday - No evenings or weekends!
£25,000 Basic salary + Excellent Benefits package

Are you a confident communicator who is used to liaising with clients on consumer review sites? This is a fantastic opportunity to join our team and make a difference! You'll be driving and supporting the feedback from our clients who use our market leading Employment law and Health & Safety services.

Day to Day Responsibilities

Monitor review and social media posts to identify any negative content that is posted and respond to positive content.
Contact negative reviews with a view to resolving any issues within SLA.
Promote positive content through an online presence internally and externally.
Work closely with various stakeholders towards enhancing our online reputation even further.
Monthly and Bimonthly reporting of online activity to Directors & Senior Managers to include analysis and any updates on proactive actions taken.

Key skills to be a successful Online Relationship (Reputation) Coordinator

We need a confident communicator who can correspond with our clients online and over the phone as well as with internal stakeholders.
Ideally have experience in responding to reviews on social media / review sites such as Trustpilot, Facebook, Google, etc.
Deliver excellent customer service to our clients.
Excellent problem solving and analytical skills.
Have the tenacity and drive to resolve any issues.
Previous experience in a Customer service / complaint handling role.
Computer literate in MS packages and confidence leanring new systems.

What we can offer in return!

Basic salary of £25000
25 Days holiday which rises with service and of course an extra day off for your birthday!
Profit share scheme
Perkbox discounts
Access to Employee Assistance Programme
Team incentives and events
Fantastic working environment working within a well esablished client retention team

Who are we?
Since 1983 Peninsula has been providing HR and Health and Safety outsourcing to small businesses across the UK. We are the global leader in HR consultancy and software with over 100,000 clients worldwide.

If you have customer service /social media experience along with the confidence of problem solving then we want to hear from you!

Business Development Manager/ South East /£0 - £60000 per annum

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We’re looking for a self-starter……. a high performer… a deal maker.
Does this sound like you?

Do your ‘Must Haves’ for your next career move include uncapped commission, with a Guaranteed Year 1 earnings of at least £60,000, and Year 2 earnings of £90,000+ along with a fantastic benefits package and a Mercedes C Class or BMW 3 Series car to get you where you need to be.

We can offer all that and more! With our ‘Super Coaching Programme’! Your induction will include travel to our Manchester office, arranged by us for your first 4 weeks. We’ll give you all the tools, knowledge and to be the very best Sales Professional you can be!

Who are we?
Since 1983 Peninsula has been providing HR and Health and Safety outsourcing to small businesses across the UK as well as the global leader in HR consultancy and software with over 100,000 clients worldwide.

Our opportunity
As a Field based Business Development Manager, you will be developing new business from scratch, prospecting your potential target market through to closing sales opportunities. Selling Peninsula consultancy services which include our BrightHR people management online software solution. Helping small businesses manage their HR and letting them concentrate on growing their business

Applicants must live in one of the following postcode areas: E,IG,HA,N,NW,EC,N or SE

What's in it for you?
As a Business Development Manager in your first year you will a guarantee of £60,000. Realistic OTE £100,000. You will also have the choice of a Mercedes C Class or BMW 3 Series company car, great benefits package and all the tools to work remotely successfully.

Super Coaching Programme
You will also join our super coaching programme which will hone your sales techniques to be a high achiever

About you

You'll need to have previous experience in a field based B2B sales role using a consultative selling approach
You'll be driven by your ambition and own results with an entrepreneurial spirit
Resilient, confident, and tenacious with an engaging personality
You'll have the confidence and professionalism to liaise with business owners/decision makers
Be able to manage and update information accurately within the CRM system, using customer intelligence for planning your sales meeting
You'll be driven by great earning potential, and be able to show initiative to be the top performing deal maker
You’ll of course need a full driving licence, as this is a field-based role

Are you ready to take on the challenge? If you’ve got a passion for sales and solution selling and a drive to earn money, we’d love to hear from you!

Business Development Manager/ Yorkshire and the Humber /£0 - £60000 per annum

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We’re looking for a self-starter……. a high performer… a deal maker.
Does this sound like you?

Do your ‘Must Haves’ for your next career move include uncapped commission, with a Guaranteed Year 1 earnings of at least £60,000, and Year 2 earnings of £90,000+ along with a fantastic benefits package and a Mercedes C Class or BMW 3 Series car to get you where you need to be.

We can offer all that and more! With our ‘Super Coaching Programme’! Your induction will include travel to our Manchester office, arranged by us for your first 4 weeks. We’ll give you all the tools, knowledge and to be the very best Sales Professional you can be!

Who are we?
Since 1983 Peninsula has been providing HR and Health and Safety outsourcing to small businesses across the UK as well as the global leader in HR consultancy and software with over 100,000 clients worldwide.

Our opportunity
As a Field based Business Development Manager, covering DN,LN,NG and S postcode areas, you will be developing new business from scratch, prospecting your potential target market through to closing sales opportunities. Selling Peninsula consultancy services which include our BrightHR people management online software solution. Helping small businesses manage their HR and letting them concentrate on growing their business

What's in it for you?
As a Business Development Manager in your first year you will a guarantee of £60,000. Realistic OTE £100,000. You will also have the choice of a Mercedes C Class or BMW 3 Series company car, great benefits package and all the tools to work remotely successfully.

Super Coaching Programme
You will also join our super coaching programme which will hone your sales techniques to be a high achiever

About you

You'll need to have previous experience in a field based B2B sales role using a consultative selling approach
You'll be driven by your ambition and own results with an entrepreneurial spirit
Resilient, confident, and tenacious with an engaging personality
You'll have the confidence and professionalism to liaise with business owners/decision makers
Be able to manage and update information accurately within the CRM system, using customer intelligence for planning your sales meeting
You'll be driven by great earning potential, and be able to show initiative to be the top performing deal maker
You’ll of course need a full driving licence, as this is a field-based role

Are you ready to take on the challenge? If you’ve got a passion for sales and solution selling and a drive to earn money, we’d love to hear from you!

Customer Service Advisor/ Manchester /£21000 - £23000 per annum

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Are you a passionate and conscientious individual with experience in Client Engagement or Account Management? Or a confident person with responsibility for managing client engagement and being the first point of contact to new clients of a business offering your support and first-class service?
Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add a Client Account Manager to their team. The Account Manager will be responsible for delivering world-class care to new and existing clients offering the right level of support and ensuring they have everything they need to make the most of the service.

The Account Managers duties will include but are not limited to;

Carry out implementation calls to welcome clients on board with services, ensuring their registration to software platforms, book initial consultations with relevant service areas, and ensure a smooth transition into the advisory team.
Ensure all onboarding processes and procedures are followed and adhered to.
To understand all client databases and systems to adequately access the client and service information.
Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate.
Rescheduling of cancelled appointments and management of Client task lists.
To receive client and consultant telephone & email enquiries and resolve in line with internal SLAs.
To liaise with the Business Development Manager regarding clarification of the client contracted service provision.
Provide feedback to line managers to help improve processes and promote best practices.

In order to be considered for the role, you must be;

Confident and articulate on the phone.
Strong account management skills with the ability to develop key stakeholder relationships are desirable.
Customer service skills are essential with a particular focus on rapport building and relationship management.
Ability to prioritise effectively, have high attention to detail and impeccable time management skills.
Experience working in a fast-paced, target driven environment would be highly advantageous.
Account Management experience within specialist services would be advantageous.

P967712LS

Night Counsellor/ Manchester /£30000 per annum

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Immediate Support Counsellor - NIGHTS
Various locations including Manchester, Hinckley, Cork, Glasgow & remote!
£30,000 + excellent benefits package

Health Assured are the UK's leading provider of the Employee Assistance Programme (EAP).

We are currently seeking qualified counsellors to work on our helpline providing in the moment therapeutic support and guidance to individuals on a variety of different issues such as depression, anxiety, financial issues and bereavement.

We have opportunities open across several locations with various shift patterns available.

Responsibilities:

Provide “In the moment support” to callers, adopting a Solution Focused approach and achieving a one call resolution
To provide an efficient and effective telephone counselling service to all callers
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk
To take accurate information and record on the Health Assured data base
To arrange follow up and check in calls when deemed appropriate and in line with Health Assured’s call back policy
Conduct full and robust clinical assessments in accordance with Health Assured’s procedures, ensuring the most clinically appropriate support is identified
To effectively identify and manage risk in accordance with Health Assured’s “Risk Guidance Policy”
Demonstrate an ability to comply with clinical governance and management instruction set by Health Assured to ensure the most effective and clinically appropriate service is provided at all times
To undertake training provided by Health Assured and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safe guarding etc
Work to and exceed individual and team goals as per the KPI framework
To monitor both a personal inbox and the Counselling Advice Inbox and to process and respond to any web enquiries and emails where appropriate, including processing EAP manager referrals and contacting the client within 24 hours of receipt
Aim to complete outbound calls within agreed service level agreement

Essential Skills:

Minimum diploma level 4 in Counselling (or equivalent)
To be a member or be eligible to be a member of the BACP
Relevant telephone experience
High level of computer literacy (MS Office, Word, Excel and PowerPoint)
High level of organisational ability; ability to work to tight deadlines and targets

Information Consultant/ Manchester /Competitive

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To provide an efficient and effective telephone service to all callers
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed
Greet clients making them feel comfortable and at ease, exploring the clients’ situation and identifying the next steps, including assessing the risk/urgency of the issue
Ensure that personal knowledge of the EAP is continually developing, and that departmental procedures and protocols are always adhered to
Ensure that all notes are recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database

Key Skills:

Excellent listening skills
Ability to work to deadlines
Previous experience working on inbound phone lines
Ability to prioritise and work independently
Open minded and non-judgemental
Experience providing great customer service

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Sales Ledger/ Manchester /£19000 - £20000 per annum

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Sales Ledger Clerk
Manchester City Centre
£19,000-£20,000 DOE + excellent benefits package

Health Assured are the UK's leading Employee Assistance Programme provider. We work with some of the UK's leading organisations to deliver innovative and robust solutions that benefit employees and drive best value for employers.

We are looking for an eager Sales Ledger Clerk to join our busy Finance team and support in ensuring that all income is received, banked and recorded accurately.

Key responsibilities:

Processing contracts and uploading declarations
Processing and raising of sales invoices & credit notes
Monitor & chase in client contract documentation
Ensure that account and contract information is accurately recorded onto the sales information system
Maintain spreadsheet information for sales ledger use
Resolve any invoicing queries
Posting cash on a daily basis and allocating to the sales ledger
Processing direct debits
Dealing with queries in a timely manner
Running debtors’ reports
Assisting with Purchase Ledger and Finance when required.
As a role/task adhering to ISO approved policies and procedures

Essential skills and competencies:

Good know how on all the Microsoft packages - particularly MS Excel
Proven and recent experience within a Sales Ledger role in a commercial setting
An excellent eye for detail is essential for this role
Confident with strong communication skills, experience dealing with customers’ ideal

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Cloud Ops Engineer/ Manchester /£55000 - £60000 per annum

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Peninsula Business Services is the leading UK’s Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client’s daily business operations.

An exciting opportunity has arisen to join the growing ICT Department and become a member of the Infrastructure team working in a dynamic and fast-paced environment with new challenges every day. Based in our Manchester Head Office. It is an exciting time to join the business as we rationalise our current infrastructure and embark on our journey to Cloud-based services. You will work collaboratively with the wider IT team (Development, InfoSec, BI and Service Desk) to support existing services and deliver new ones.

A piece of broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward-thinking, customer focussed and self-motivated with the drive to improve all IT services and the user experience.

Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do.
Demonstrate strong organisational skills and be accountable for your daily workload.
Demonstrate a systematic, disciplined and analytical approach.
Be customer focussed and ardent in ensuring that colleagues receive a high quality of service.

The key objectives of your role are:

To ensure that the Infrastructure Manager and Head of IT Service Delivery are kept informed of progress and are told of major problems and/or issues in a timely manner.
Work closely with our developers to deploy new and existing applications (based primarily on Drupal, Laravel and Python) across multiple environments.
Spin up AWS EC2 instances through IAC with Terraform, perform configuration management using Ansible.
Use tools such as CloudWatch, New Relic and the AWS Console to actively monitor deployments.
Demonstrate an understanding of our broader AWS networking infrastructure: load-balancing, firewalling and network segmentation and be able to perform basic troubleshooting.
Perform ad-hoc Linux administration as necessary.
Maintain technical documentation.
Demonstrate awareness of security issues, intelligently prioritise these and collaborate with Dev Ops and InfoSec teams to ensure our systems remain safe and secure.
Work with the wider development team across all group companies.

The Successful candidate must have:

Experience with supporting high availability systems and scalable architectures.
Experience with Cloud services (Azure, AWS).
Experience with Drupal, Laravel.

Desirable:

Jenkins experience.
Python

What you bring to the Team:

Driven and results orientated.
Positive outlook and a focus on high-quality delivery.
Strong communicator.
Must have the ability to communicate complex concepts and ideas easily to the team.
Must be motivated to ensure work is complete and according to the requirements on schedule and of a high quality.
Must be reliable.
Is able to work under pressure in all situations.
The ideal candidate will ensure that correct decisions are made and issues are acted on in a timely manner.
A dedication to getting the task done within any deadlines.

What’s on offer?

Basic salary up to £55k DOE.
The role is a permanent position with a 6-month probationary period. The working week is based on 37.5 hours.
25 Days Holiday + Bank Holidays.
Profit Share Scheme.
Breakfast provided each Monday morning & monthly drinks.
Contributory company pension scheme.
Childcare voucher scheme.
Access to the Employee Assistance Programme (EAP).

Utilising cutting edge software along with the latest technologies backed by huge investment and infrastructure, where else would you want to develop your career as an IT professional?

INDPENS

P966584CC

Administration Manager/ Manchester /£0 - £25000 per annum

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Administration Support Manager
Manchester City Centre close to Victoria Station
£25,000 + Excellent Benefits Package

We are seeking an experienced Business Support Manager who can manage an administrative team working closely within the Senior Management Team of a highly driven sales function. As an Administration Support Manager, you will support and deliver the vision, strategy and plan for Peninsula’s Business Development Support functions.

Day-to-Day Responsibilities

Management of all Business Development Support functions within a busy sales environment
Admin Process and performance improvements
Admin Support duties to the Sales Director
Recruit, engage and retain great people

What you Bring to the Team

Experience in managing an admin / client service focused team, Business to business setting
Problem analysis and problem solving whilst being solution focussed
To ensure effective communication is maintained at all times
To ensure that departmental protocols are adhered to
Microsoft Office experience including Excel, Word and PowerPoint.
The ability to apply knowledge in a practical, commercial manner
Excellent communication skills, both written and verbal
Be able to demonstrate knowledge of the sales process
Ability to motivate, inspire and develop others
Excellent rapport building skills

What will you get in return?

£25,000 Basic
25 days’ holiday + plus bank holidays + your birthday off, with an increase to your holidays after 2 years service
Exclusive access to Perkbox discounts to save on your shopping
Christmas bonus after 3 years
Access to Employee Assistance Programme to help with lifes challenges
Life Insurance
Enrolment into our annual Profit Share scheme
International Sales Conferences and award trips

At Peninsula our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Peninsula the Company it is. Our main head office is in Manchester City Centre, with offices across the UK, Ireland, Australia, New Zealand and Canada.

If you've experience in managing an admin team and admin process and are keen to work for a thriving business that invests in its team members, then apply today for this great opportunity!

Sales Executive/ Manchester /£0 - £40000 per annum

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With a guarantee of £40,000 in the first 12 months, want to join the Best Game in Town?

Sales Executive
Full time permanent position
Mon - Fri 8.45am - 5pm, No evenings or weekends
Manchester city centre, close to Victoria Station

The reason we call it the best game in town is that we also provide a ‘super coaching programme’ to ensure that you reach your full potential as an experienced business sales executive.

The Peninsula Building in Central Manchester is located near to Victoria station and is our global headquarters.
We are confident you will be successful, so much so, that we are offering a guaranteed commission for the first 12 months for experienced business sales executives! Your earning potential is uncapped so there truly is no limit to how much money you can earn!

On offer is one of the highest salaries for internal sales in with uncapped earnings, a fantastic office and working environment and the best leadership and super coaching in the industry!

Who are we?
Since 1983 Peninsula has been providing HR and Health and Safety outsourcing to small businesses across the UK. We are the global leader in HR consultancy and software with over 100,000 clients worldwide.

Our opportunity
Internal business sales executives are key to our continued growth and success, the more business you win, the more money you earn. You will be responsible for the creation and development of new business opportunities to introduce Peninsula consultancy services which includes our Bright Hr people management online software solution. Helping small businesses manage their HR and letting them concentrate on growing their business

What's in it for you as a Business Sales Executive
As an experienced Business Sales Executive, in your first year you will earn a guarantee of £40,000, although our top achievers are earning between £60,000 - £70,000 in remuneration. 25 days holiday, working Monday - Friday, 8.45 - 5.00 plus other great benefits including international sales conference...

Daily, weekly and monthly incentives
Profit share scheme
Day off on your birthday
Perkbox discounts
Access to Employee Assistance Programme

Super coaching programme for the Business Sales Executive role
You will also join our super coaching program that will hone your sales techniques to be a high achiever

About you as a Sales Advisor

You'll have experience in outbound lead generation/telesales using a consultative approach

You'll have the ability to work successfully in a target-based environment
You'll be driven by your ambition and own results
Resilient, confident, and tenacious with an engaging personality
You'll have the ability to speak to a varied range of people and decision makers at different levels of the business
You'll be driven by great earning potential and career progression
You'll be able to show initiative, be a self-starter, eager to learn from our super coaching programme

Get in touch today to find out more about a Sales Career with Peninsula!

Retention Executive/ Manchester /£0 - £20000 per annum

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Retention Executive
Manchester City Centre - close to Victoria Station
Salary £23,000 + Excellent Benefits package

Due to internal moves we're looking to recruit a Retention Executive to join our team and support within client retention. This role will be to work closely with clients whose contracts are due to expire. Your aim will be to book in a visit for a Retention Manager to close a new contract

Duties will include:

To be accountable for clients that are due to come off service within your geographical area, ensuring that appointments for Field based Retention Consultants (BDM) are booked at least 60 days prior to the end date.
To ensure that the appointments booked are in line with departmental guidelines and targets; taking full consideration for travel time and prioritisation of clients due to come off service.
All appointments booked should have comprehensive notes added to the salesforce system.
To understand all client databases and systems in order to ensure that they accurately reflect the current statuses at all times.
Keeping cancelled appointments to a minimum.
working closely with the Client Experience department to escalate any client complaints, and ensure they are dealt with within SLA guidelines.
Management of client expectation in respect of renewal dates and purpose of appointments.

Skills needed:

Strong communicator both written and verbal
Experience in a B2B retention focused role
Good admin cooridnating skills
Confident in using MS office and learning new computer systems, experience using Salesforce is desirable but not essential
Good diary management skills
Team working is essential

Package includes:

Salary £23,000
Bonus
25 Days holiday which rises with service and of course an extra day off for your birthday!
Profit share scheme
Perkbox discounts
Access to Employee Assistance Programme
Team incentives and events
Fantastic working environment working within a well esablished client retention team

If you're interested in a retention role, get in touch today!

Intermediary Development Consultant/ Manchester /£25000 - £30000 per annum

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Intermediary Development Consultant
Manchester City Centre
£25,000-£30,000 + commission and quarterly bonus + excellent benefits package

Health Assured are the UK and Ireland's leading Employee Assistance Programme provider. We work with some of the UK's leading organisations to deliver innovative and robust solutions that benefit employees and drive best value for employers.

We are currently seeking an Intermediary Development Consultant to manage and develop a portfolio of diverse ranging intermediaries.

Responsibilities:

Proactively managing all aspects of new business within the channel assigned to you, including expansion, pricing discussion and all sales needs, negotiating these cases through outbound and inbound contact.
Delivering the highest level of broker care to include taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties.
Handle inbound telephone sales calls and emails from brokers, converting these opportunities into new sales revenue therefore ensuring that you reach your agreed channel and individual sales targets.
Make proactive outbound calls to brokers generating sales opportunities to further increase the potential of conversion and sales.
Working towards telephony activity of 45 outbound calls and 90 minutes talk time per day.

Skills and competencies:

Excellent attention to detail and written skills when communicating with others, both internally and externally. An organised individual with strong attention to detail, accuracy and consistency
Ability to thrive in a target and KPI driven environment
Experience with working on a CRM system.
Preferably experienced in Employee Benefits market working with intermediaries or via a provider (eg EAP/OH/PMI/GIP/Cashplan related). Above all, main skill required is the ability to be able to demonstrate a passion for sales, closing opportunities, and willingness to learn.

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years' service)
Birthday Off/Mental Health Day
Perkbox (staff discount scheme)
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

iOS Developer/ Manchester /£35000 - £45000 per annum

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** iOS Engineer | SaaS tech firm | Central Manchester | Up to £45k **

We’re looking for an iOS Engineer who cares about delivering features to delight our users and can balance the need to deliver clean, tested, resilient code with the ability to move fast and develop iteratively.

What you'll be doing
You’ll be working in a small autonomous product team collaborating with Android Engineers, Back-end Engineers, User Researchers, UX Designers, QA Testers, and Business Analysts to develop features to satisfy both our users and our business goals. You will be understanding what your MVP is, and iterating on that, listening to feedback on the way.

You and your team will have the ability to influence not only how you build something but what you build. The team will care about continuous improvement and have the power to change the tools, processes, and technologies they use. You will be using user feedback and data to be responsive to the ever-changing needs of the customer. Teams value agility, and structure their work and processes with that in mind.

Your mission will depend on the team, but currently mobile engineers are working on problems of workforce management, delivering advice from case managers and machine learning platforms, health and safety systems and powering consultant visits to customer sites.

Every week we meet as a discipline to discuss tools, techniques, and problems we're encountering across the company and work together to improve our codebase and processes. You'll be expected to contribute to the discussions.

You'll report to an engineering lead who will meet with you regularly one to one, who will help you grow your career.

Who are we looking for?
We are looking for an enthusiastic iOS Engineer who will be able to make an impact in helping us deliver great apps for mobile devices. We want someone who can centre the needs of our customers and make decisions based on data. You’ll love collaborating, particularly with designers, and can turn their vision into great products.

Our engineers have a wide range of experience and background, from computer science graduates to self-taught, but whatever your background, we expect you to have experience in iOS development having shipped at least one app to the App Store and iterated on them. You should be comfortable developing clean, resilient, test-driven code preferably with experience of working in an agile environment and understand why we choose to work this way.

You’ll have experience with Swift and clean architecture. Whilst we don’t expect experience with all the following, our tech stack includes Combine, SwiftUI, UIKit, Siri, Firebase, OAuth2, Unit testing, UI & snapshot testing. We also developed and maintain a few apps using Flutter, RxDart, Provider, Mockito.

What you'll get

Salary up to £45,000
Hybrid working. Mix working from home with a great office in the heart of Manchester. Pick the best of both worlds.
25 days paid holiday plus bank holidays, rising to 28 with time served.
Profit share. Christmas bonus after 3 years.
Pension, Perkbox, Bonusly and other benefits

About BrightHR
We’re building great software and services for small and medium businesses to help them with their HR needs. We want to liberate the time of business owners and managers so that they can do the things they are passionate about. We’ve won multiple awards for our software, including Personnel Today’s HR Tech Provider of the Year for 2021.

Since starting up in 2015, we’ve grown to a successful, profitable business with global reach and ambitions to keep expanding. Our habit of putting the needs of our users first allowed us to successfully help tens of thousands of businesses

We believe we’ve created a great workplace for engineers to grow their careers. We empower and trust our people and teams as they know best how to please our customers. You will find support, mentors, and the space to learn and become a better engineer.

Principal Developer/ Manchester /£65000 - £80000 per annum

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** Principal Back-End Engineer(C#) | SaaS tech firm | Central Manchester | Up to £80k **

We’re looking for a Principal Back-End Engineer who can help steer the technical direction for their team and the wider department, cares about delivering features to delight our users, and can balance the need to deliver clean, tested, resilient code with the ability to move fast and develop iteratively.

What you'll be doing
You’ll be working in a small, autonomous product team collaborating with Mobile Engineers, Backend Engineers, User Researchers, UX Designers, QA Testers, and Business Analysts to develop features to satisfy both our users and our business goals. You will aid in understanding what your MVP is, and iterating on that, listening to feedback on the way.

You and your team will have the ability to influence not only how you build something but what you build. The team will care about continuous improvement and have the power to change the tools, processes, and technologies you use. You will be using user feedback and data to be responsive to the ever-changing needs of the customer. Our teams value agility, and structure their work and processes with that in mind.

Your mission will depend on the team, but current back-end engineers are working on problems of workforce management, delivering HR advice from a machine learning platform, health and safety systems and issues of scale and performance for a global userbase of tens of thousands of businesses.

As a Principal you will be key in shaping technology choices for your team. You will be able to support the adoption of new tools or technologies - both within and outside the team - and mentor other developers to aid in this.

Every week we meet as a discipline to discuss tools, techniques, and problems we're encountering across the company and work together to improve our codebase and processes. As a Principal Engineer you’ll be expected to exert a guiding influence on this and be able to help steer long term strategic choices for the back end.

You'll report to an Engineering Lead who will meet with you regularly one to one, and help you grow your career.

Who are we looking for?
We are looking for an enthusiastic Principal Back- End Engineer who will be able to positively influence the direction and help us define the future of development for our APIs and data. You should be able to coach and mentor other engineers, and be able to provide clear, respectful, constructive criticism in code reviews.

We want someone who can centre the needs of our customers and make decisions based on data. You’ll love collaborating with other developers and other disciplines in your team and will be comfortable dealing with complexity and ambiguity.

Our engineers have a wide range of experience and backgrounds, from Computer Science graduates to self-taught, but whatever your background, we expect you to have expertise in .Net development and have shipped APIs for the web. You should have a history of developing clean, resilient, test-driven code and experience of working in an agile environment and understand why we choose to work this way. A record of making pragmatic tool and technology choices and guiding their adoption would also be helpful.

You’ll have expertise with C# and have experience with SQL databases. Our back -end runs in Azure, so experience of that or AWS or GCP would be an advantage. Whilst we do not expect experience with all the following, our tech stack includes SQL, Cosmos, Azure Functions and OAuth. We build our infrastructure using ARM and Terraform.

What you'll get

Salary up to £80,000
Hybrid working. Mix working from home with a great office in the heart of Manchester. Pick the best of both worlds.
25 days paid holiday plus bank holidays, rising to 28 with time served.
Profit share. Christmas bonus after 3 years.
Pension, Perkbox, Bonusly and other benefits

About BrightHR
We’re building great software and services for small and medium businesses to help them with their HR needs. We want to liberate the time of business owners and managers so that they can pursue the things they are passionate about. We’ve won multiple awards for our software, including Personnel Today’s HR Tech Provider of the Year for 2021.

Since starting up in 2015, we’ve grown to a successful, profitable business with global reach and ambitions to keep expanding. Our habit of putting the needs of our users first allowed us to successfully help tens of thousands of businesses

We believe we’ve created a great workplace for engineers to grow their careers. We empower and trust our people and teams as they know best how to please our customers. You will find support, mentors, and the space to learn and become a better engineer.

Location:

Salary:

Careers at Peninsula

Do you have talent, drive and commitment?

How we reward your hard work

Day off for your birthday

Competitive holiday entitlement

Access to Perkbox discount club

Social events hosted throughout the year

Contributory pension scheme

Access to our Employee Assistance Programme

Life insurance cover

Private health cover (after 5 years’ service)

Employee Profit Share Scheme

One of the best companies to work for...

Current vacancies

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Can't find a vacancy?

Job Details

Apply for this job

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Careers at Peninsula

Do you have talent, drive and commitment?

How we reward your hard work

Day off for your birthday

Competitive holiday entitlement

Access to Perkbox discount club

Social events hosted throughout the year

Contributory pension scheme

Access to our Employee Assistance Programme

Life insurance cover

Private health cover (after 5 years’ service)

Employee Profit Share Scheme

One of the best companies to work for...

Current vacancies

Can't find a vacancy?

Can't find a vacancy?

Job Details

Apply for this job

Sorry

Suggested Resources

Latest Guides

Workplace Conflict

Noise at work

Return to work interviews

Pregnancy discrimination

Recent Blogs

New year, same issues? Four HR policies you should update

Five hazards to add to your winter risk assessment

Big changes to ‘fit note’ rules for Statutory Sick Pay

Three out of four workers plan to quit their job in 2022

Popular Downloads

Manual Handling Risk Assessment Template

Health & safety policy template

Health & Safety Policy Statement Template

Flexible working hours policy UK

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