Careers with Peninsula | Peninsula UK

Regional HR Advisor/ South West /£30000 - £32000 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC8

Regional HR Advisor/ South East /£30000 - £32000 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC10

Regional HR Advisor/ South East /£30000 - £32000 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC11

Retention Executive/ Manchester /£25000 - £60000 per annum

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Retention Executive
£25000 Basic
Uncapped commission, Realistic earnings £60,000
Manchester City Centre Office, close to Victoria Station
Fantastic working hours - 9.00am-5.30pm, Monday to Friday

Peninsula are the UK’s biggest provider of Health & Safety and Employment Law outsourcing solutions to SME businesses.

We're looking for a dynamic and confident Sales Retention Executive to be responsible for contract renewals, renegotiations including resolving client complaints as well as securing referral leads from your prospects to self generate additional sales opportunities all via online video meetings.

Working closely with an internal Retention Executive your main role will involve renewals and selling further products and services into our existing client base to achieve the set monthly/quarterly sales targets in terms of the number of new and renewed business deals

Day-to-Day Responsibilities

Attend online video renewal appointments booked by the Retention Department.
Resolving client complaints, offering suitable service solutions.
Achieve quarterly renewal sales targets
Growth through self-generation of new leads, appointments, and referrals through day-to-day new business activity
Accurately build, manage, and maintain your sales pipeline.

What you Bring to the Team

Customer service and complaint handling skills
Confidence meeting clients via online video meetings
Confidence in value based/consultative selling
Ability to sell to different audiences including Business Owners, Board of Directors and HR Managers
Thrive on working in a fast paced, target focussed high energy and high reward culture
Ideally 2 years plus track record of sales/ retention in a B2B environment (Industry experience NOT required)

The Rewards

Benefit from being part of a market leading business and the opportunity to progress alongside the company’s growth.
£25,000
Uncapped commission! Realistic OTE £60,000
25 days holiday, plus bank holidays.
Your birthday off every year, have a day off on us to celebrate!
Access to Perkbox – Hundreds of discounts and benefits – including a free Café Nero or Greggs every month.
Contributory Pension Plan which increases with years of service.
Life Insurance
Company incentives including cash prizes, trips abroad and much more.

If you have experience in retention and sales, and are looking for that next step in your career then apply today for more information!

Copywriter/ Manchester /£25000 - £28000 per annum

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Copywriter
Manchester City Centre - flexible working available
Salary on offer upto £28,000

Job Purpose
You know what copywriting is and you can prove your success at driving leads and sales. In fact, that’s your speciality.
You’re creative. An ideas factory. A word-whizz that turns dry content into exciting, income-generating copy. Whether it’s a clever tagline or a fully-integrated marketing campaign, you deliver. On time, to brief, and with outstanding results.
Of course, you know copywriting principles and you know how to use them. You perform thorough research, and you’re a tone of voice connoisseur.

You have a natural ability to manage multiple briefs across different media in a fast-paced business, while consistently delivering quality work. You work well as part of a team, but also deliver your best when trusted to get on with creating copy magic.
Above all, you know what makes people tick, so you can change your readers’ behaviour using nothing more than ink on a page or pixels on a screen.

Day-to-day responsibilities
In a role reporting to the Lead Copywriter, you’ll create work either from scratch or by turning dry technical subjects into outstanding pieces of content. You will

Write conversion copy for email marketing, automation, landing pages, PPC ads, display, and conversion rate optimisation experiments.
Write digital content, monthly newsletters, video and audio scripts, and general marketing collateral.
Follow Bright’s tone of voice recommendations and manage constructive feedback from senior colleagues and stakeholders.
Be meticulous and create work to a high standard.
Write copy that stands out in a market saturated with similar messages.
Use technical content and expertise from within the Group as well as performing deep research.
Monitor competitor activity, customer behaviour and the latest trends to improve the performance of your writing and content.
Ensure all copy is delivered to brief, on time, and to the required quality standards

Essential skills & experience

At least two-years professional copywriting experience.
Demonstrable understanding of copywriting best practices.
Experience creating lead generation content.
Creativity, enthusiasm, curiosity and a desire to improve.
Strong organisation and time management skills.

If this sounds like the role for you, click apply today.

Trainee Sales Executive/ Manchester /£18000 - £20000 per annum

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Are you a people person? Are you a determined and hard-working individual?
Do you enjoy making money?
If you answered yes to all of those questions, then this could be the opportunity for you!

Trainee Sales Executive
£18,000 - £20,000 basic plus monthly bonus and excellent benefits package
Realistic OTE £30,000
Manchester City Centre, near Victoria Train Station
Monday – Friday 8.45am – 5.00pm No evenings or weekends!

We are looking for Trainee Sales Executives to join our vibrant and hugely successful Sales Team here at Peninsula. We will work with you to develop your skills to ensure you are confident to sell the services that Peninsula has to offer. This role will enable you to earn large amounts of commission on top of your basic salary!

Key skills needed:
• Pro-active attitude towards working to targets
• Evidence of some B2C or F2F sales experience
• Outgoing personality, with strong organisational skills and tenacious nature
• Have enthusiasm and resilience
• Be a team player
• Be proactive and able to manage your own workload

So you’re interested?
Here’s some information on the role…
• As a Trainee Sales Executive you will be given fantastic training and coaching in order for you to make appointments for field sales colleagues to close the sales you have introduced
• You will be calling business owners/directors/decision makers to discuss their current business situation regarding HR and H&S and to then promote Peninsula’s services
• Using Salesforce, you'll have access to data to call through and start building relationships, keeping the systems updated with your work
• Your pro-active approach will come in handy, as you will also be expected to self-generate new leads, appointments and referrals through day-to-day new business activity. This will also allow you to accurately build, manage and maintain your sales pipeline.

What will you get in return?
• £18,000 - £20,000 Basic depedent on experience
• Great Training and development plan
• Uncapped Commission! We reward you for your hard work fairly! Realistic first year OTE £30,000. Top Performers are earning £50,000
• 25 days’ holiday + plus bank holidays + your birthday off, with an increase to your holidays after 2 years service
• Access to free parking for a limited period
• Exclusive access to Perkbox discounts to save on your shopping
• Christmas bonus after 3 years
• Access to Employee Assistance Programme to help with lifes challenges
• Life Insurance
• Enrolment into our annual Profit Share scheme
• Lots of team incentives and rewards, gift vouchers, time off, early finishes and lots more!

At Peninsula our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Peninsula the Company it is. Our main head office is in Manchester City Centre, with offices across the UK, Ireland, Australia, New Zealand and Canada.

If you're looking to get into B2B sales, apply today for our Trainee Sales Executive role!

Health & Safety Consultant Diary Planner/ Manchester /£18000 - £21000 per annum

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Job Description
Plan Consultants diaries and confirm appointments for a dedicated team of Health & Safety Consultants in line with the defined priorities and targets. Minimise travel through effective Geographical Planning. Ensure all cancellations are backfilled as a priority with a visit/VC to ensure the production of the Consultant is not adversely affected.

Objectives

Consultants Schedules Confirmed 4 weeks ahead in line with agreed Targets by Regional Manager.
Following workload review and in line with set priorities, ensure critical health & safety visits are planned first and backfilled to maximise productivity.
Visits to be planned by Consultants allocated postcodes to minimise travel.
Ensure all appointments have confirmed status CoB Wednesday for the week ahead.
Lockdown Schedules for the week ahead with Team Leader or nominated deputy by CoB Wednesday and provide spreadsheet summary as evidence of schedule review, provide feedback to Team Leader in respect to high mileage.
Ensure cancelled appointments are backfilled as a priority, taking into account geographical location and prioritise confirmation of appointments.
Reschedule cancelled appointments for the next available date.
During Schedule Review with Team Leader, review Consultant availability 4 weeks ahead to fully understand the capacity to be planned.
Ensure all holidays (including bank holidays) training and birthdays are scheduled in the Consultant’s diaries to ensure no conflict in scheduling appointments.
Escalate to Line Manager and Team Leader if Consultant requests movement of Confirmed visit.
Escalate Consultants with low workloads where increased travel affects productivity.

Key Measures

Week 1 - 120% planned
Week 2 -   75% planned
Week 3 -   75% planned
Week 4 -   50% planned

Analysis of confirmed appointments to be 120% Wednesday for the week ahead.
Provide Schedule Review for Team Leader/Regional Manager or nominated deputy in advance of schedule review Wednesday.
H&S visits allocated to a Consultant who holds the postcode.
Audit by Line Manager of 4 Week Schedule, holidays, birthdays, sickness or authorised absence by TL.
In advance of the Planner holiday for 5 days, ensure Consultants fully scheduled and confirmed for a minimum of 2 weeks ahead.
Maximise billable time through effective planning.

Key Skills

Strong Negotiation skills.
Problem Solving.
Excellent Customer Service skills.
Geographical awareness.
Maintain and build internal relationships.

P965891LS

Resource Planner/ Manchester /£22000 - £26000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for a Scheduling and Planning Coordinator.
We are looking for an enthusiastic, motivated, and hardworking person who will be responsible for administering effective planning and scheduling to ensure the smooth and efficient running of the wider operation. The successful candidate will be managing workloads and making key decisions on time management to ensure SLA objectives are achieved and contributing to the development of tools, processes and efficiencies to ensure success, growth and efficient running of the operation.

Day to Day Responsibilities:

Planning of internal offline time, training, meetings, etc. utilising existing tools and developing ways in which to improve processes and communication.
Reporting, running and distribution (MI, Call Traffic detail, Work mode/offline activities, etc)
Assisting in management and maintenance of schedules and ensuring accuracy in the detail, reviewing shortfalls in staffing and taking action to fill areas that require support.
Assisting in support of the management of offline time and to use telephony platform (open scape) to monitor the availability of staff who are able to receive incoming calls.
Building, reviewing and maintenance of overtime booking system
Ensuring consultant cover is always maintained to meet client expectations.
Maintenance of Telephony skills for consultant population and alignment of priority alignment to ensure call demand is distributed efficiently.
Support in developing tools in moving resource planning processes forward and considering throughout any aspect of your role on ways in which we can improve our success.
To ensure records are accurate by entering the information onto the advice system and other relevant logs and computer systems, where necessary.
To support inbound calls into the resource planning team, evaluate each request and advise accordingly.
To ensure the highest level of customer service is adhered to.
To ensure client confidentiality is maintained.
To establish and maintain efficient working relationships with colleagues and clients.

To be considered for this opportunity it is essential that you have the following:

Experience in planning within a contact centre environment with or without the use of WFP software
A positive “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
Excellent attention to detail and an ability to be forward-thinking in your approach.
Good knowledge of Excel (lookup functions, countifs, Index Match, pivot tables, etc)
Understanding of VBA would be beneficial but not essential.
Forward-thinking and self-development
Ability to work in a fast-paced environment.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P965617BGR

Customer Support Advisor/ Manchester /£0 - £210000 per annum

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Customer Support Advisor
Manchester City Centre - Close to Victoria Station
Salary up to £21,000 per annum

This is an inbound role providing technical support to our clients whilst maintaining a friendly approach to ensure an excellent level of customer service is given. This is a fantastic opportunity for someone with a keen interest in technology to develop their skills.

Main Responsibilities

Answer all inbound support queries to the service desk within SLA.
Provide a response to all inbound email queries within SLA.
Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs.
Gather information from the client, investigating any complex technical issues and raise with second line support.
Take ownership of any technical queries and keep regular contact with client ensuring any fixes are communicated to the client.
Keep salesforce up to date ensuring all calls are logged as cases against the correct account
Provide one to one training as and when required based on client’s needs.
Escalate any complaints which cannot be resolved at 1st touch to team leader/manager
Contribute to BrightHR’s business goal of migrating all HRonline users to BrightHR
Ensure Service Level Agreement adherence at all time
Meet and exceed Key Performance Indicators

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

Health & Safety Advisor/ Manchester /£24000 - £28000 per annum

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We are looking for an enthusiastic, motivated and hardworking Health & Safety Advisor who will be responsible for providing H&S advice and documentation to clients, to actively own cases to resolution, building rapport and relationships with clients on each interaction.

The ideal candidate will be highly organised with excellent attention to detail. You will need to have the ability to work under pressure and keep a level head whilst being able to use your initiative and follow instructions within a busy office environment.

Job Purpose
To provide H&S advice to a wide variety of clients of Peninsula throughout different sectors within the Advice Team and to support the health & safety consultancy in technical matters.

Day-to-Day Responsibilities:

Ensure that personal knowledge of Health and Safety and best practice is continually updated.
Achieve a measured set KPIs to support all clients with quality sound advice in a productive manner within set SLAs in order to provide a first call resolution. This will be predominately call advice and adjusted accordingly by your particular caseload whilst being available for the members.
Undertake health and safety audits in accordance with departmental protocols and contract requirements, in particular where SLAs are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services
Review client documentation and provide advice accordingly taking their internal terms and conditions into account.
To actively own cases to resolution, building rapport and relationships with clients on each interaction.
To liaise with external Enforcement Agencies on behalf of clients, when approved and requested by Senior Management.
To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.

The ideal candidate will have:

NEBOSH certificate
A “can-do” attitude with the ability to drive, motivate and support yourself to achieve your best performance overall and for each individual.
Ability to work in a fast-paced, adaptable environment.
Strong customer services skills and strong ability to multi-skill.
Excellent time management and the ability to achieve challenging deadlines.
A dynamic and flexible approach, as well as the ability to work under pressure.

Why Join our Team?
This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of health & safety queries issues across all different sectors. The office is fast-paced and busy, so we look for team members who have a positive and results-focused attitude. The management team work closely together to build team and client experience with the business objectives at heart. So, if you are ambitious, focused and have a passion for being a member of a successful health & safety team, you’ll soon discover that there are unlimited opportunities for you at Peninsula.

P965905LS

Client Support Account Manager/ Manchester /£18500 - £24500 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add an experienced Client Account Manager to their team. The Account Manager will be responsible for delivering world-class care to exceed clients’ expectations and provide support to our client's ever-growing client base across Great Britain.
Are you a passionate and conscientious individual with experience in Client Engagement or Account Management? Or a confident person with responsibility for managing client engagement and being the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions.

The Account Managers duties will include but are not limited to;

Provide excellent customer service to new and existing Peninsula clients
To understand all client databases and systems to adequately access the client and service information.
Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate.
Rescheduling of cancelled appointments
Management of client task lists
To receive client and consultant telephone & email enquiries and resolve in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the clients contracted service provision.
Provide feedback to line managers to help improve processes and promote best practice.
To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients’ services.
Accountability for obtaining a prompt response to client queries, complaints and requests to cancel.

In order to be considered for the role, you must be;

A “can-do” attitude
Customer service skills are essential with a particular focus on rapport building and relationship management.
Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business.
Ability to work in a fast-paced environment.
Strong time management skills.

A dynamic and flexible approach, as well as the ability to work under pressure.

P965938BG

Digital Copywriter/ Manchester /£22000 - £27000 per annum

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Digital Copywriter
Manchester based (behind Victoria Train Station)
Salary up to £27k DOE

BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

Role description
This is not your typical Digital Copywriter role. You will be carrying out a mixture of tasks from content writing to editing our global BrightHR websites. You will work collaboratively with the wider marketing team including our UX Designers. This is a fantastic opportunity to work on a diverse range of projects that are essential in the rapid expansion of BrightHR.

Day-to-day responsibilities

Support global requests for website content creation or edits and make these changes within the relevant Content Management System (CMS).
Ensure online information is accurate and represents BrightHR in the best possible way.
Develop marketing copy with a focus on online content and the appropriate use and objectives of the piece.
Assist with the global development of the BrightHR.com website content and liaise with relevant global teams where necessary.
Oversee the content requirements for the expansion of partnership relationships.
Work with the wider digital team in the creation of landing pages to support digital campaigns such as paid search, email, social media, video and programmatic.
Liaise with content and SEO teams to ensure that correct brand and SEO guidelines are met.
Using Google Analytics to analyse landing page data based on channel acquisition and subsequently propose website improvements.
Assist with monthly reporting and measuring various performance metrics.

Essential skills & experience

At least 2 years’ experience working in a content or marketing executive role
A passion to work within the marketing industry.
Ability to write compelling marketing copy.
Excellent communication skills.
Excellent organisation skills.
Ability to work effectively on own initiative and within a team environment.
Self-motivation, with a proven record of working in an agile manner & meeting short deadlines.
Experience using content management systems (CMS) to build and publish content.

What's on offer?

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

PA / Administrator/ Manchester /£18000 - £19000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for a Resourcing Support Coordinator.
We are looking for a driven, motivated candidate with strong administration and resource planning experience. The successful candidate will be responsible for providing first-class administration and support to the Operations Manager of Employment Services, the Employment Services department, Resource Planning and to the PA to Group Operations Director as and when required.

Day to Day Responsibilities:

To carry out administrative tasks for Operations Manager – Employment Services, including but not limited to diary and mailbox management.
To support the Employment Services Department with administrative work.
To ensure team personnel files are kept up to date, treating the contained information with the highest level of confidentiality.
To support PA to Group Operations Director with tasks as the business demands.
To manage meeting room bookings.
To assist with logging jobs with the IT and building maintenance teams as required.
To ensure records are accurate by entering the information onto the advice system and other relevant logs and computer systems, where necessary.
To assist the Department with consistent communications between Manchester, Hinckley, Glasgow, Dublin, Belfast, Cork and other Group companies.
To organise lunch/refreshments for client meetings.
To deal with incoming emails and post, occasionally responding on behalf of the recipient.
To assist with organising incentives and tracking of prizes/gifts.
To utilise Resource Planning data; schedule none phone-based activities such as training, 121s and team meetings at the optimal times to support excellent service levels to our clients.
To provide various basic weekly and ad hoc reports when required.
Where possible, manage the workflow of Peninsula Employment Consultants by moving tasks within the HR system to the most appropriate consultant based on their real-time capacity.
To assist the Department with meeting agendas and minutes.
To produce documentation relating to project work where required.
To collate all reports in a format as requested.
When required, to take reception calls and internally transfer calls through to the intended recipient.
To order and maintain stationary stock.
To ensure that work assigned to colleagues is completed and follow up as required in order to meet deadlines.

In order to be considered for this opportunity it is essential that you have the following:

Be innovative and ideas led with your approach.
A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
A high level of confidentiality due to the sensitive information you will be privy to.
Exceptional administration skills and the ability to provide accuracy and attention to detail whilst working at a fast pace.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P965435BGR

Senior Telecoms Engineer/ Manchester /£30000 - £35000 per annum

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Peninsula Business Services is the leading UK’s Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client’s daily business operations.

An exciting opportunity has arisen to join the growing ICT Department and become a member of the Telecommunications team working in a dynamic and fast paced environment with new challenges every day. Based in our Manchester Head Office. It is an exciting time to join the business as we rationalise our current Telecoms infrastructure and embark on our journey to Cloud based services. You will work collaboratively with the wider IT team to support existing services and deliver new.

A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward thinking, customer focussed and self-motivated with the drive to improve all IT services and the user experience.

Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do.
Demonstrate strong organisational skills and be accountable for your daily workload
Demonstrate a systematic, disciplined and analytical approach
Be customer focussed and ardent in ensuring that colleagues receive a high quality of service

The key objectives of your role are:

To ensure that the Telecommunications Manager and Head of IT Service Delivery are kept informed of progress and in particular are told of major problems and/or issues in a timely manner
Responsibility for supporting and maintaining the company’s Telecommunications services
To be a key member of the cloud telephony project team
To provide billing support regarding our 3rd party suppliers.
Resolving telecommunications related faults quickly and efficiently.
Updating the knowledge base.
Innovation and Continual Service Improvements.
To be pro-active in suggesting and proposing new technologies to support the businesses.
Identify on-going improvements to existing business systems
To work within SLA and KPI targets to agreed business priorities.
Setting up and configuring new phones, lines and queues and strategies.
Administration of key Telecommunications services
Work collaboratively with team members and support functions to resolve issues in a timely manner
Proactively monitor Telecommunication services
Take ownership, investigate and resolve escalated tickets
Reporting faults and maintaining logs on servers and equipment

The Successful Telecommunications Engineer must have:

Excellent troubleshooting and problem-solving skills.
RingCentral / cloud telephony experience
ITIL experience.
Experience in 1st and 2nd line support.
Experience with supporting customers over the phone and in person.
Experience of ticket management.
More than 5 years’ experience in the telecommunications field
Experience in billing and NGN platform management.
Experience in PBX SIP VOIP support and implementation.
Patching of network and phones.
Undertaking small to medium sized IT moves and projects.
Be passionate about technology and telecommunications

Desirable

Atos products (OSV / OSCC/ Xpressions / DLS) experience
BT billing analyst experience
BT architect/Lite control experience
SIP exposure, integration and migration
Team leader/coach experience
Work force planning/contact centre background
AirWatch

What you bring to the Team

Driven and results orientated
Positive outlook and a focus on high quality delivery
Strong communicator
Must have the ability to communicate complex concepts and ideas easily to the team
Must be motivated to ensure work is complete and according to the requirements on schedule and to a high quality.
Must be reliable
Is able to work under pressure in all situations
The ideal candidate will ensure that correct decisions are made and issues acted on in a timely manner.
A dedication to getting the task done within any deadlines

What’s on offer?

Generous basic salary up to £35k DOE
The role is a permanent positon with a 6 month probationary period. The working week is based on 37.5 hours.
25 Days Holiday + Bank Holidays
Profit Share Scheme
Breakfast provided each Monday morning & monthly drinks
Contributory company pension scheme
Childcare voucher scheme
Access to the Employee Assistance Programme (EAP)

Utilising cutting edge software along with the latest technologies backed by huge investment and infrastructure, where else would you want to develop your career as an IT professional?
If this sounds like the right opportunity for you, click on the link to apply today

P965487LC

Sales Advisor (FANTASTIC COMMISSION!)/ Manchester /£18000 - £25000 per annum

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Copywriter/ Manchester /Competitive

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Copywriter
Manchester City Centre, close to Victoria Station
Up to £28,000 per annum DOE + excellent benefits package

Health Assured are the UK’s fastest growing Employee Assistance Programme (EAP) provider and we are looking for a talented content writer to write creative, informative and persuasive copy. You will create content across a variety of channels, promoting Health Assured as the UK market leading EAP, health and wellbeing provider.

Responsibilities:

Write digital copy, scripts, and general marketing content that’s clear, concise, and engaging.
Write conversion copy for email marketing, PPC ads, landing pages, and conversion rate optimisation experiments.
Follow the companies tone of voice recommendations and manage constructive feedback from senior colleagues and stakeholders.
Be meticulous and create work to a high standard through an understanding of writing principles.
Write great copy that stands out in a market saturated with similar messages.
Use technical content and expertise from within the Group as well as performing deep research.
Monitor competitor activity, customer behaviour, and the latest trends to improve the performance of your writing and content.
Ensure all copy is delivered to brief, on time, and to the required quality standards.

What we are looking for:

Professional copy/content writing experience.
An ability to empathise with your reader/target audience to create the desired content/outcome.
A track record of developing marketing content from conception to delivery to impact.
Excellent organisation and project management skills.
Experience using content management systems (CMS) to build and publish content.

What is it in for you?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?
Health Assured are the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the company it is. As part of Health Assured, you will be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

HR Documentation Business Partner/ Manchester /£28000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG

HR Consultant/ Manchester /£32000 - £36000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P965478BG1

Employment Paralegal/ Manchester /£20000 - £25000 per annum

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Customer Support Advisor/ Manchester /£0 - £210000 per annum

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Customer Support Advisor
Manchester City Centre - Close to Victoria Station
Salary up to £21,000 per annum

This is an inbound role providing technical support to our clients whilst maintaining a friendly approach to ensure an excellent level of customer service is given. This is a fantastic opportunity for someone with a keen interest in technology to develop their skills.

Main Responsibilities

Answer all inbound support queries to the service desk within SLA.
Provide a response to all inbound email queries within SLA.
Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs.
Gather information from the client, investigating any complex technical issues and raise with second line support.
Take ownership of any technical queries and keep regular contact with client ensuring any fixes are communicated to the client.
Keep salesforce up to date ensuring all calls are logged as cases against the correct account
Provide one to one training as and when required based on client’s needs.
Escalate any complaints which cannot be resolved at 1st touch to team leader/manager
Contribute to BrightHR’s business goal of migrating all HRonline users to BrightHR
Ensure Service Level Agreement adherence at all time
Meet and exceed Key Performance Indicators

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

Insight Analyst/ Manchester /£30000 - £35000 per annum

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Here at Peninsula, we are obsessed with our customer’s needs, wants and expectations. We are looking to recruit a Customer Insight Manager to join our Client Experience department. This is a great role for someone wanting to progress a career in customer insight and analytics. As this role is highly administrative, we are looking for someone with high attention to detail, loves to solve problems and turn data into actionable insights. In this varied role, you will report to the Head of Client Engagement and support the Client Experience team managing research and insight programmes to ensure we are meeting our client ever-evolving needs.

Your role as Customer Insight Administrator:

Support with the setup, running and analysis of projects.
Summarise key findings of projects, creating engaging and compelling stories, with a clear focus on actionable insight.
Administer the road map, budgeting and communications calendar, developing these to ensure they evolve to keep meeting the needs of the team and wider business.
Stay well connected to our customers, markets and competitors, playing an active role in growing our knowledge and identifying areas of further research.
Form part of a cross-functional team dedicated to identifying customer problems and making recommendations on business initiatives.
Take a proactive and passionate interest in the wider business and spot opportunities for further insight.

What are we looking for?

Prior experience of gathering customer insight, either client- or agency-side, is an advantage but not essential as training will be given.
Proven track record of excelling in fast-paced environments with a wide and varying set of priorities.
Excellent organisational skills essential; project management experience desirable.
Strong written and verbal communication skills.
Track record of storytelling and creating visualisations to engage audiences in your insights.
Confidence to speak up and give an opinion based on insight and challenge existing assumptions.
Ability to summarise information simply and engagingly.
Numerate; comfortable analysing data.
Excellent communications skills with the ability to influence others.
A self-starter who can think and work proactively.

P965816LCR

Client Support Account Manager/ Manchester /£18500 - £24500 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add an experienced Client Account Manager to their team. The Account Manager will be responsible for delivering world-class care to exceed clients’ expectations and provide support to our client's ever-growing client base across Great Britain.
Are you a passionate and conscientious individual with experience in Client Engagement or Account Management? Or a confident person with responsibility for managing client engagement and being the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions.

The Account Managers duties will include but are not limited to;

Provide excellent customer service to new and existing Peninsula clients
To understand all client databases and systems to adequately access the client and service information.
Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate.
Rescheduling of cancelled appointments
Management of client task lists
To receive client and consultant telephone & email enquiries and resolve in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the clients contracted service provision.
Provide feedback to line managers to help improve processes and promote best practice.
To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients’ services.
Accountability for obtaining a prompt response to client queries, complaints and requests to cancel.

In order to be considered for the role, you must be;

A “can-do” attitude
Customer service skills are essential with a particular focus on rapport building and relationship management.
Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business.
Ability to work in a fast-paced environment.
Strong time management skills.

A dynamic and flexible approach, as well as the ability to work under pressure.

P965938BG

Employment Law Solicitor - South of England/ West Midlands /£33000 - £35000 per annum

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Digital Copywriter/ Manchester /£22000 - £27000 per annum

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Digital Copywriter
Manchester based (behind Victoria Train Station)
Salary up to £27k DOE

BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

Role description
This is not your typical Digital Copywriter role. You will be carrying out a mixture of tasks from content writing to editing our global BrightHR websites. You will work collaboratively with the wider marketing team including our UX Designers. This is a fantastic opportunity to work on a diverse range of projects that are essential in the rapid expansion of BrightHR.

Day-to-day responsibilities

Support global requests for website content creation or edits and make these changes within the relevant Content Management System (CMS).
Ensure online information is accurate and represents BrightHR in the best possible way.
Develop marketing copy with a focus on online content and the appropriate use and objectives of the piece.
Assist with the global development of the BrightHR.com website content and liaise with relevant global teams where necessary.
Oversee the content requirements for the expansion of partnership relationships.
Work with the wider digital team in the creation of landing pages to support digital campaigns such as paid search, email, social media, video and programmatic.
Liaise with content and SEO teams to ensure that correct brand and SEO guidelines are met.
Using Google Analytics to analyse landing page data based on channel acquisition and subsequently propose website improvements.
Assist with monthly reporting and measuring various performance metrics.

Essential skills & experience

At least 2 years’ experience working in a content or marketing executive role
A passion to work within the marketing industry.
Ability to write compelling marketing copy.
Excellent communication skills.
Excellent organisation skills.
Ability to work effectively on own initiative and within a team environment.
Self-motivation, with a proven record of working in an agile manner & meeting short deadlines.
Experience using content management systems (CMS) to build and publish content.

What's on offer?

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

Corporate Account Manager/ Manchester /£40000 - £46000 per annum

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PA / Administrator/ Manchester /£18000 - £19000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for a Resourcing Support Coordinator.
We are looking for a driven, motivated candidate with strong administration and resource planning experience. The successful candidate will be responsible for providing first-class administration and support to the Operations Manager of Employment Services, the Employment Services department, Resource Planning and to the PA to Group Operations Director as and when required.

Day to Day Responsibilities:

To carry out administrative tasks for Operations Manager – Employment Services, including but not limited to diary and mailbox management.
To support the Employment Services Department with administrative work.
To ensure team personnel files are kept up to date, treating the contained information with the highest level of confidentiality.
To support PA to Group Operations Director with tasks as the business demands.
To manage meeting room bookings.
To assist with logging jobs with the IT and building maintenance teams as required.
To ensure records are accurate by entering the information onto the advice system and other relevant logs and computer systems, where necessary.
To assist the Department with consistent communications between Manchester, Hinckley, Glasgow, Dublin, Belfast, Cork and other Group companies.
To organise lunch/refreshments for client meetings.
To deal with incoming emails and post, occasionally responding on behalf of the recipient.
To assist with organising incentives and tracking of prizes/gifts.
To utilise Resource Planning data; schedule none phone-based activities such as training, 121s and team meetings at the optimal times to support excellent service levels to our clients.
To provide various basic weekly and ad hoc reports when required.
Where possible, manage the workflow of Peninsula Employment Consultants by moving tasks within the HR system to the most appropriate consultant based on their real-time capacity.
To assist the Department with meeting agendas and minutes.
To produce documentation relating to project work where required.
To collate all reports in a format as requested.
When required, to take reception calls and internally transfer calls through to the intended recipient.
To order and maintain stationary stock.
To ensure that work assigned to colleagues is completed and follow up as required in order to meet deadlines.

In order to be considered for this opportunity it is essential that you have the following:

Be innovative and ideas led with your approach.
A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
A high level of confidentiality due to the sensitive information you will be privy to.
Exceptional administration skills and the ability to provide accuracy and attention to detail whilst working at a fast pace.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P965435BGR

Resource Planning Analyst/ Manchester /£22000 - £26000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Resource Planning Analyst.
We are looking for an enthusiastic, motivated, and hardworking person who will be responsible for administering effective resource planning and scheduling to ensure smooth and efficient running of the wider operation. The successful candidate will be managing workloads and making key decisions on time management to ensure SLA objectives are achieved and contributing to the development of tools, processes, and efficiencies to ensure success, growth and efficient running of the operation.
If you are a highly motivated individual who possesses an understanding of Contact Centre dynamics, is enthusiastic and motivated, takes a proactive, professional approach to their work and is able to manage their time/workload effectively, in order to meet demanding deadlines, then we want to hear from you! Due to the nature of the role you should have advanced Microsoft Excel skills.
Day to Day Responsibilities:

Planning of internal offline time, training, meetings, etc. utilising existing tools and developing ways in which to improve processes and communication.
Reporting, running and distribution (MI, Call Traffic detail, Workmode/offline activities, etc)
Assisting in management and maintenance of schedules and ensuring accuracy in the detail, reviewing shortfalls in staffing and taking action to fill areas that require support.
Assisting in support of management of offline time and to use telephony platform (openscape) to monitor the availability of staff who are able to receive incoming calls.
Building, reviewing and maintenance of overtime booking system
Ensuring consultant cover is always maintained to meet client expectations.
Maintenance of Telephony skills for consultant population and alignment of priority alignment to ensure call demand is distributed efficiently.
Support in developing tools in moving resource planning processes forward and considering throughout any aspect of your role on ways in which we can improve our success.
To ensure records are accurate by entering information onto the advice system and other relevant logs and computer systems, where necessary.
To support inbound calls into the resource planning team, evaluate each request and advise accordingly.
To ensure the highest level of customer service is adhered to.
To ensure client confidentiality is maintained.
To establish and maintain efficient working relationships with colleagues and clients.

To be considered for this opportunity it is essential that you have the following:

Experience in a planning within a contact centre environment with or without the use of WFP software
A positive “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
Excellent attention to detail and an ability to be forward thinking in your approach.
Good knowledge of Excel (lookup functions, countifs, Index Match, pivot tables, etc)
Understanding of VBA would be beneficial but not essential.
Forward thinking and self-development
Ability to work in a fast paced environment.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P965617BG1

Senior Telecoms Engineer/ Manchester /£30000 - £35000 per annum

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Peninsula Business Services is the leading UK’s Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client’s daily business operations.

An exciting opportunity has arisen to join the growing ICT Department and become a member of the Telecommunications team working in a dynamic and fast paced environment with new challenges every day. Based in our Manchester Head Office. It is an exciting time to join the business as we rationalise our current Telecoms infrastructure and embark on our journey to Cloud based services. You will work collaboratively with the wider IT team to support existing services and deliver new.

A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward thinking, customer focussed and self-motivated with the drive to improve all IT services and the user experience.

Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do.
Demonstrate strong organisational skills and be accountable for your daily workload
Demonstrate a systematic, disciplined and analytical approach
Be customer focussed and ardent in ensuring that colleagues receive a high quality of service

The key objectives of your role are:

To ensure that the Telecommunications Manager and Head of IT Service Delivery are kept informed of progress and in particular are told of major problems and/or issues in a timely manner
Responsibility for supporting and maintaining the company’s Telecommunications services
To be a key member of the cloud telephony project team
To provide billing support regarding our 3rd party suppliers.
Resolving telecommunications related faults quickly and efficiently.
Updating the knowledge base.
Innovation and Continual Service Improvements.
To be pro-active in suggesting and proposing new technologies to support the businesses.
Identify on-going improvements to existing business systems
To work within SLA and KPI targets to agreed business priorities.
Setting up and configuring new phones, lines and queues and strategies.
Administration of key Telecommunications services
Work collaboratively with team members and support functions to resolve issues in a timely manner
Proactively monitor Telecommunication services
Take ownership, investigate and resolve escalated tickets
Reporting faults and maintaining logs on servers and equipment

The Successful Telecommunications Engineer must have:

Excellent troubleshooting and problem-solving skills.
RingCentral / cloud telephony experience
ITIL experience.
Experience in 1st and 2nd line support.
Experience with supporting customers over the phone and in person.
Experience of ticket management.
More than 5 years’ experience in the telecommunications field
Experience in billing and NGN platform management.
Experience in PBX SIP VOIP support and implementation.
Patching of network and phones.
Undertaking small to medium sized IT moves and projects.
Be passionate about technology and telecommunications

Desirable

Atos products (OSV / OSCC/ Xpressions / DLS) experience
BT billing analyst experience
BT architect/Lite control experience
SIP exposure, integration and migration
Team leader/coach experience
Work force planning/contact centre background
AirWatch

What you bring to the Team

Driven and results orientated
Positive outlook and a focus on high quality delivery
Strong communicator
Must have the ability to communicate complex concepts and ideas easily to the team
Must be motivated to ensure work is complete and according to the requirements on schedule and to a high quality.
Must be reliable
Is able to work under pressure in all situations
The ideal candidate will ensure that correct decisions are made and issues acted on in a timely manner.
A dedication to getting the task done within any deadlines

What’s on offer?

Generous basic salary up to £35k DOE
The role is a permanent positon with a 6 month probationary period. The working week is based on 37.5 hours.
25 Days Holiday + Bank Holidays
Profit Share Scheme
Breakfast provided each Monday morning & monthly drinks
Contributory company pension scheme
Childcare voucher scheme
Access to the Employee Assistance Programme (EAP)

Utilising cutting edge software along with the latest technologies backed by huge investment and infrastructure, where else would you want to develop your career as an IT professional?
If this sounds like the right opportunity for you, click on the link to apply today

P965487LC

Sales Advisor (FANTASTIC COMMISSION!)/ Manchester /£18000 - £25000 per annum

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Telesales Consultant/ Manchester /£18000 - £25000 per annum

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Sales Executive/ Manchester /£18000 - £25000 per annum

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Sales Executive
Up to £25,000 with an uncapped commission (Realistic OTE £64k)
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 9am to 5:30pm

Love sales and want the opportunity to earn fantastic commission for one of Manchester’s most exciting businesses in a fantastic location?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment.

Who are we looking for?
BrightHR You will be required to contact Business Owners and set up online product demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR processes for effectiveness and best practice!

We are looking for experienced sales professionals from both B2C and B2B backgrounds who have a proactive and self-motivated attitude! In return you can be rewarded with a fantastic commission structure which allows you to maximise your earning potential on a day-to-day basis. If a career in sales is what you want, with the right attitude, we will support you and offer a clear progression plan. We will show you what high performers can achieve!

Day-to-Day Responsibilities

Contacting business owners and spreading the BrightHR word - promoting our services. You will need to be confident and proactive with speaking to a variety of sales prospects.
Achieve monthly and quarterly sales targets.
Accurately build, manage and maintain your sales pipeline.
Provide overall support to the Software Sales Executives and Sales function.

What you bring to the Team

Pro-active and self-motivated attitude towards working to targets.
Outgoing personality, with strong organisational skills and a tenacious nature.
Professional and intelligent approach to work.
Good business acumen, articulate, able to manage themselves.
Ambitious with the determination to succeed.

Benefits

Uncapped monthly commission (realistic OTE £64K)
25 days’ holiday, plus bank holidays.
Day off on your birthday.
Access to exclusive Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Daily, weekly and monthly company incentives, access to discount schemes.
Enrolment into our Profit Share Scheme.

If this sounds like the role for you, click apply today!

Client Account Manager/ Manchester /£18500 - £24500 per annum

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Are you a passionate and conscientious individual with experience in Client Engagement or Account Management? Or a confident person with responsibility for managing client engagement and being the first point of contact to new clients of a business offering your support and first-class service?
Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add an experienced Client Account Manager to their team. The Account Manager will be responsible for delivering world-class care to new and existing clients offering the right level of support and ensuring they have everything they need to make the most of the service.

The Account Managers duties will include but are not limited to;

Carry out implementation calls to welcome clients on board with services, ensuring their registration to software platforms, book initial consultations with relevant service areas, and ensure a smooth transition into the advisory team.
Ensure all onboarding processes and procedures are followed and adhered to.
To understand all client databases and systems to adequately access the client and service information.
Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate.
Rescheduling of cancelled appointment and management of Client task lists.
To receive client and consultant telephone & email enquiries and resolve in line with internal SLAs.
To liaise with the Business Development Manager regarding clarification of the clients contracted service provision.
Provide feedback to line managers to help improve processes and promote best practice.

In order to be considered for the role, you must be;

Confident and articulate on the phone.
Strong account management skills with the ability to develop key stakeholder relationships are desirable.
Customer service skills are essential with a particular focus on rapport building and relationship management.
Ability to prioritise effectively, have high attention to detail and impeccable time management skills.
Experience working in a fast-paced, target driven environment would be highly advantageous.
Account Management experience within specialist services would be advantageous.

P965937BGR

Copywriter/ Manchester /Competitive

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Copywriter
Manchester City Centre, close to Victoria Station
Up to £28,000 per annum DOE + excellent benefits package

Health Assured are the UK’s fastest growing Employee Assistance Programme (EAP) provider and we are looking for a talented content writer to write creative, informative and persuasive copy. You will create content across a variety of channels, promoting Health Assured as the UK market leading EAP, health and wellbeing provider.

Responsibilities:

Write digital copy, scripts, and general marketing content that’s clear, concise, and engaging.
Write conversion copy for email marketing, PPC ads, landing pages, and conversion rate optimisation experiments.
Follow the companies tone of voice recommendations and manage constructive feedback from senior colleagues and stakeholders.
Be meticulous and create work to a high standard through an understanding of writing principles.
Write great copy that stands out in a market saturated with similar messages.
Use technical content and expertise from within the Group as well as performing deep research.
Monitor competitor activity, customer behaviour, and the latest trends to improve the performance of your writing and content.
Ensure all copy is delivered to brief, on time, and to the required quality standards.

What we are looking for:

Professional copy/content writing experience.
An ability to empathise with your reader/target audience to create the desired content/outcome.
A track record of developing marketing content from conception to delivery to impact.
Excellent organisation and project management skills.
Experience using content management systems (CMS) to build and publish content.

What is it in for you?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?
Health Assured are the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the company it is. As part of Health Assured, you will be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

HR Documentation Business Partner/ Manchester /£28000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG

Assistant Accountant/ Manchester /Competitive

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Assistant Accountant
Manchester City Centre (close to Victoria Station)
Up to £24,000 DOE

Health Assured are the UK's fastest growing Employee Assistance Programme (EAP) provider. We are currently looking for an Assistant Accountant with great attention to detail and a proactive approach to become part of our dynamic finance team.

Responsibilities:

Assist in the preparation of management accounts for comparison against budgets, highlighting, and reporting variances.
Assist senior management in understanding the commercial impact of issues in the P&L.
Developing pricing models; supporting tenders; working alongside senior management.
Production of commissions both internal and external.
Cash book reconciliation.
Complex sales invoicing responsibility.
Fixed Asset Register Production.
Accruals and Prepayment Production.

Skills and Competencies:

Be able to demonstrate a sound knowledge of financial reporting procedures
Ability to organise, manipulate and present large volumes of data using Excel spreadsheets

What do you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Career Pathway
Allied Pride Network
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Social events throughout the year
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive Employee Assistance Programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you’ll be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Business Development Manager/ Manchester /£22000 - £27000 per annum

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Business Development Manager
Up to £27,000 basic DOE
We also offer a protected earnings bonus whilst going through training in this role until you get upto scratch earning proper commission
Uncapped Commission Scheme (realistic OTE £86K)
Excellent Benefits Package
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 9am to 5:30pm

Love sales and want the opportunity to earn fantastic commission for one of Manchester’s most exciting businesses in a fantastic location?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment. If you have a B2B or a B2C background and have a self-motivated attitude this is a fantastic opportunity to earn uncapped commission and achieve your career goals with us.

What do we want you to do?
You will be required to contact Business Owners and complete sales demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR, H&S and employee wellbeing processes for effectiveness and best practice!

Day-to-Day Responsibilities

Responsible to completing between 5-7 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells
Working smart to maximise opportunity via outbound calls, emails and marketing insight tools to maximise deal value through multi solution sales offerings.
Working as an ally to your peers whilst working collaboratively with a dedicated BSCs to ensure high performance.
Leading from the front to promote high quality performance and demo bookings via your dedicated BSC
Work with autonomy to structure your day so that performance is optimised.
Ensure pipeline is managed daily to promote a dynamic, fast paced sale journey
To be an expert in our products and services to ensure a solution lead & consultative approach to sales
Be a trusted adviser to ensure a consultative and solution lead approach to product proposals.
To engage and interact with decision makers at a senior level.
To build effective relationships with existing customers, by use of probing questioning, clarification and language.
To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is provided at all times to customers and colleagues.
Achieving set sales targets & objective – with a desire to exceed KPIs daily
Maintaining and exceeding the highest standards of professionalism and customer service.
To be accountable for performance at all levels
Self-generate opportunity through social selling and prospect/client referrals
Achieving targets and business objectives in a fully compliant manner

What you bring to the Team

Pro-active and self-motivated attitude towards working to targets.
Outgoing personality, with strong organisational skills and a tenacious nature.
Professional and intelligent approach to work.
Good business acumen, articulate, able to manage themselves.
Ambitious with the determination to succeed.

Benefits

Uncapped monthly commission
Daily, weekly and monthly incentives
Profit share scheme
25 days’ holiday, plus bank holidays
Day off on your birthday
Perkbox discounts
Holidays increase after 2 and 5 years’ service
Pension Plan and Life Insurance
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Company incentives, access to discount schemes

This is a fantastic opportunity to develop your career in sales. If you feel you have what it takes to be successful in this position, please apply today!

Android Developer/ Manchester /£35000 - £45000 per annum

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Part time Sales Executive/ Manchester /£10 per hour

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Front End Developer/ Manchester /£35000 - £55000 per annum

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Front End Developer
Manchester city centre based
Salary Up to £55k + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously.

Who are we looking for?
We are looking for the most talented Web Front End developers in Manchester to join us. You'll be working in a properly agile cross-functional team with C# API, iOS, Android, BA, and UX disciplines. Everything you will do has a strong focus on user-centered design, iterative development and validated learning.
You'll also work alongside with our other front-end developers helping to continuously improve our excellent React based platforms. We already have an independent component library with living documentation used by two apps; we've recently adopted hooks and React Testing Library; we will continue to evolve our platform as new compelling ideas come along.

Do you like to work in a collaborative environment where your voice will be heard? Want to work with some of the best engineers around who understand that we all get better when we give people the freedom to learn and grow? Do you want to work somewhere which is already successful and getting bigger every year? Where the ideas you have today can be live tomorrow?

Our core technical skills are ES6, React, Styled Components, and React Testing Library; our newest platform is using Netlify, Tailwind, and Gatsby too. But we think personal skills are just as important – collaboration, enthusiasm, teamwork, and just being a nice human!

We offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are!

UX & Graphic Designer/ London /£25000 - £30000 per annum

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Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR

Marketing Automation Executive/ Manchester /£26000 - £28000 per annum

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Affiliate Executive/ Manchester /£25000 - £28000 per annum

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Affiliates Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Affiliate Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Health & Safety Advisor/ Manchester /£24000 - £28000 per annum

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We are looking for an enthusiastic, motivated and hardworking Health & Safety Advisor who will be responsible for providing H&S advice and documentation to clients, to actively own cases to resolution, building rapport and relationships with clients on each interaction.

The ideal candidate will be highly organised with excellent attention to detail. You will need to have the ability to work under pressure and keep a level head whilst being able to use your initiative and follow instructions within a busy office environment.

Job Purpose
To provide H&S advice to a wide variety of clients of Peninsula throughout different sectors within the Advice Team and to support the health & safety consultancy in technical matters.

Day-to-Day Responsibilities:

Ensure that personal knowledge of Health and Safety and best practice is continually updated.
Achieve a measured set KPIs to support all clients with quality sound advice in a productive manner within set SLAs in order to provide a first call resolution. This will be predominately call advice and adjusted accordingly by your particular caseload whilst being available for the members.
Undertake health and safety audits in accordance with departmental protocols and contract requirements, in particular where SLAs are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services
Review client documentation and provide advice accordingly taking their internal terms and conditions into account.
To actively own cases to resolution, building rapport and relationships with clients on each interaction.
To liaise with external Enforcement Agencies on behalf of clients, when approved and requested by Senior Management.
To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.

The ideal candidate will have:

NEBOSH certificate
A “can-do” attitude with the ability to drive, motivate and support yourself to achieve your best performance overall and for each individual.
Ability to work in a fast-paced, adaptable environment.
Strong customer services skills and strong ability to multi-skill.
Excellent time management and the ability to achieve challenging deadlines.
A dynamic and flexible approach, as well as the ability to work under pressure.

Why Join our Team?
This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of health & safety queries issues across all different sectors. The office is fast-paced and busy, so we look for team members who have a positive and results-focused attitude. The management team work closely together to build team and client experience with the business objectives at heart. So, if you are ambitious, focused and have a passion for being a member of a successful health & safety team, you’ll soon discover that there are unlimited opportunities for you at Peninsula.

P965905LS

Sales Advisor (FANTASTIC COMMISSION!)/ Manchester /£18000 - £25000 per annum

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Sales Advisor (FANTASTIC COMMISSION!)/ Manchester /£18000 - £25000 per annum

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Regional HR Advisor/ South West /£30000 - £32000 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC4

Retention Executive/ Manchester /£25000 - £60000 per annum

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Retention Executive
£25000 Basic
Uncapped commission, Realistic earnings £60,000
Manchester City Centre Office, close to Victoria Station
Fantastic working hours - 9.00am-5.30pm, Monday to Friday

Peninsula are the UK’s biggest provider of Health & Safety and Employment Law outsourcing solutions to SME businesses.

We're looking for a dynamic and confident Sales Retention Executive to be responsible for contract renewals, renegotiations including resolving client complaints as well as securing referral leads from your prospects to self generate additional sales opportunities all via online video meetings.

Working closely with an internal Retention Executive your main role will involve renewals and selling further products and services into our existing client base to achieve the set monthly/quarterly sales targets in terms of the number of new and renewed business deals

Day-to-Day Responsibilities

Attend online video renewal appointments booked by the Retention Department.
Resolving client complaints, offering suitable service solutions.
Achieve quarterly renewal sales targets
Growth through self-generation of new leads, appointments, and referrals through day-to-day new business activity
Accurately build, manage, and maintain your sales pipeline.

What you Bring to the Team

Customer service and complaint handling skills
Confidence meeting clients via online video meetings
Confidence in value based/consultative selling
Ability to sell to different audiences including Business Owners, Board of Directors and HR Managers
Thrive on working in a fast paced, target focussed high energy and high reward culture
Ideally 2 years plus track record of sales/ retention in a B2B environment (Industry experience NOT required)

The Rewards

Benefit from being part of a market leading business and the opportunity to progress alongside the company’s growth.
£25,000
Uncapped commission! Realistic OTE £60,000
25 days holiday, plus bank holidays.
Your birthday off every year, have a day off on us to celebrate!
Access to Perkbox – Hundreds of discounts and benefits – including a free Café Nero or Greggs every month.
Contributory Pension Plan which increases with years of service.
Life Insurance
Company incentives including cash prizes, trips abroad and much more.

If you have experience in retention and sales, and are looking for that next step in your career then apply today for more information!

Employment Law Solicitor - South of England/ West Midlands /£33000 - £35000 per annum

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Digital Copywriter/ Manchester /£22000 - £27000 per annum

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Digital Copywriter
Manchester based (behind Victoria Train Station)
Salary up to £27k DOE

BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

Role description
This is not your typical Digital Copywriter role. You will be carrying out a mixture of tasks from content writing to editing our global BrightHR websites. You will work collaboratively with the wider marketing team including our UX Designers. This is a fantastic opportunity to work on a diverse range of projects that are essential in the rapid expansion of BrightHR.

Day-to-day responsibilities

Support global requests for website content creation or edits and make these changes within the relevant Content Management System (CMS).
Ensure online information is accurate and represents BrightHR in the best possible way.
Develop marketing copy with a focus on online content and the appropriate use and objectives of the piece.
Assist with the global development of the BrightHR.com website content and liaise with relevant global teams where necessary.
Oversee the content requirements for the expansion of partnership relationships.
Work with the wider digital team in the creation of landing pages to support digital campaigns such as paid search, email, social media, video and programmatic.
Liaise with content and SEO teams to ensure that correct brand and SEO guidelines are met.
Using Google Analytics to analyse landing page data based on channel acquisition and subsequently propose website improvements.
Assist with monthly reporting and measuring various performance metrics.

Essential skills & experience

At least 2 years’ experience working in a content or marketing executive role
A passion to work within the marketing industry.
Ability to write compelling marketing copy.
Excellent communication skills.
Excellent organisation skills.
Ability to work effectively on own initiative and within a team environment.
Self-motivation, with a proven record of working in an agile manner & meeting short deadlines.
Experience using content management systems (CMS) to build and publish content.

What's on offer?

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

Corporate Account Manager/ Manchester /£40000 - £46000 per annum

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PA / Administrator/ Manchester /£18000 - £19000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for a Resourcing Support Coordinator.
We are looking for a driven, motivated candidate with strong administration and resource planning experience. The successful candidate will be responsible for providing first-class administration and support to the Operations Manager of Employment Services, the Employment Services department, Resource Planning and to the PA to Group Operations Director as and when required.

Day to Day Responsibilities:

To carry out administrative tasks for Operations Manager – Employment Services, including but not limited to diary and mailbox management.
To support the Employment Services Department with administrative work.
To ensure team personnel files are kept up to date, treating the contained information with the highest level of confidentiality.
To support PA to Group Operations Director with tasks as the business demands.
To manage meeting room bookings.
To assist with logging jobs with the IT and building maintenance teams as required.
To ensure records are accurate by entering the information onto the advice system and other relevant logs and computer systems, where necessary.
To assist the Department with consistent communications between Manchester, Hinckley, Glasgow, Dublin, Belfast, Cork and other Group companies.
To organise lunch/refreshments for client meetings.
To deal with incoming emails and post, occasionally responding on behalf of the recipient.
To assist with organising incentives and tracking of prizes/gifts.
To utilise Resource Planning data; schedule none phone-based activities such as training, 121s and team meetings at the optimal times to support excellent service levels to our clients.
To provide various basic weekly and ad hoc reports when required.
Where possible, manage the workflow of Peninsula Employment Consultants by moving tasks within the HR system to the most appropriate consultant based on their real-time capacity.
To assist the Department with meeting agendas and minutes.
To produce documentation relating to project work where required.
To collate all reports in a format as requested.
When required, to take reception calls and internally transfer calls through to the intended recipient.
To order and maintain stationary stock.
To ensure that work assigned to colleagues is completed and follow up as required in order to meet deadlines.

In order to be considered for this opportunity it is essential that you have the following:

Be innovative and ideas led with your approach.
A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
A high level of confidentiality due to the sensitive information you will be privy to.
Exceptional administration skills and the ability to provide accuracy and attention to detail whilst working at a fast pace.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P965435BGR

Resource Planning Analyst/ Manchester /£22000 - £26000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Resource Planning Analyst.
We are looking for an enthusiastic, motivated, and hardworking person who will be responsible for administering effective resource planning and scheduling to ensure smooth and efficient running of the wider operation. The successful candidate will be managing workloads and making key decisions on time management to ensure SLA objectives are achieved and contributing to the development of tools, processes, and efficiencies to ensure success, growth and efficient running of the operation.
If you are a highly motivated individual who possesses an understanding of Contact Centre dynamics, is enthusiastic and motivated, takes a proactive, professional approach to their work and is able to manage their time/workload effectively, in order to meet demanding deadlines, then we want to hear from you! Due to the nature of the role you should have advanced Microsoft Excel skills.
Day to Day Responsibilities:

Planning of internal offline time, training, meetings, etc. utilising existing tools and developing ways in which to improve processes and communication.
Reporting, running and distribution (MI, Call Traffic detail, Workmode/offline activities, etc)
Assisting in management and maintenance of schedules and ensuring accuracy in the detail, reviewing shortfalls in staffing and taking action to fill areas that require support.
Assisting in support of management of offline time and to use telephony platform (openscape) to monitor the availability of staff who are able to receive incoming calls.
Building, reviewing and maintenance of overtime booking system
Ensuring consultant cover is always maintained to meet client expectations.
Maintenance of Telephony skills for consultant population and alignment of priority alignment to ensure call demand is distributed efficiently.
Support in developing tools in moving resource planning processes forward and considering throughout any aspect of your role on ways in which we can improve our success.
To ensure records are accurate by entering information onto the advice system and other relevant logs and computer systems, where necessary.
To support inbound calls into the resource planning team, evaluate each request and advise accordingly.
To ensure the highest level of customer service is adhered to.
To ensure client confidentiality is maintained.
To establish and maintain efficient working relationships with colleagues and clients.

To be considered for this opportunity it is essential that you have the following:

Experience in a planning within a contact centre environment with or without the use of WFP software
A positive “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
Excellent attention to detail and an ability to be forward thinking in your approach.
Good knowledge of Excel (lookup functions, countifs, Index Match, pivot tables, etc)
Understanding of VBA would be beneficial but not essential.
Forward thinking and self-development
Ability to work in a fast paced environment.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P965617BG1

Senior Telecoms Engineer/ Manchester /£30000 - £35000 per annum

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Peninsula Business Services is the leading UK’s Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client’s daily business operations.

An exciting opportunity has arisen to join the growing ICT Department and become a member of the Telecommunications team working in a dynamic and fast paced environment with new challenges every day. Based in our Manchester Head Office. It is an exciting time to join the business as we rationalise our current Telecoms infrastructure and embark on our journey to Cloud based services. You will work collaboratively with the wider IT team to support existing services and deliver new.

A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward thinking, customer focussed and self-motivated with the drive to improve all IT services and the user experience.

Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do.
Demonstrate strong organisational skills and be accountable for your daily workload
Demonstrate a systematic, disciplined and analytical approach
Be customer focussed and ardent in ensuring that colleagues receive a high quality of service

The key objectives of your role are:

To ensure that the Telecommunications Manager and Head of IT Service Delivery are kept informed of progress and in particular are told of major problems and/or issues in a timely manner
Responsibility for supporting and maintaining the company’s Telecommunications services
To be a key member of the cloud telephony project team
To provide billing support regarding our 3rd party suppliers.
Resolving telecommunications related faults quickly and efficiently.
Updating the knowledge base.
Innovation and Continual Service Improvements.
To be pro-active in suggesting and proposing new technologies to support the businesses.
Identify on-going improvements to existing business systems
To work within SLA and KPI targets to agreed business priorities.
Setting up and configuring new phones, lines and queues and strategies.
Administration of key Telecommunications services
Work collaboratively with team members and support functions to resolve issues in a timely manner
Proactively monitor Telecommunication services
Take ownership, investigate and resolve escalated tickets
Reporting faults and maintaining logs on servers and equipment

The Successful Telecommunications Engineer must have:

Excellent troubleshooting and problem-solving skills.
RingCentral / cloud telephony experience
ITIL experience.
Experience in 1st and 2nd line support.
Experience with supporting customers over the phone and in person.
Experience of ticket management.
More than 5 years’ experience in the telecommunications field
Experience in billing and NGN platform management.
Experience in PBX SIP VOIP support and implementation.
Patching of network and phones.
Undertaking small to medium sized IT moves and projects.
Be passionate about technology and telecommunications

Desirable

Atos products (OSV / OSCC/ Xpressions / DLS) experience
BT billing analyst experience
BT architect/Lite control experience
SIP exposure, integration and migration
Team leader/coach experience
Work force planning/contact centre background
AirWatch

What you bring to the Team

Driven and results orientated
Positive outlook and a focus on high quality delivery
Strong communicator
Must have the ability to communicate complex concepts and ideas easily to the team
Must be motivated to ensure work is complete and according to the requirements on schedule and to a high quality.
Must be reliable
Is able to work under pressure in all situations
The ideal candidate will ensure that correct decisions are made and issues acted on in a timely manner.
A dedication to getting the task done within any deadlines

What’s on offer?

Generous basic salary up to £35k DOE
The role is a permanent positon with a 6 month probationary period. The working week is based on 37.5 hours.
25 Days Holiday + Bank Holidays
Profit Share Scheme
Breakfast provided each Monday morning & monthly drinks
Contributory company pension scheme
Childcare voucher scheme
Access to the Employee Assistance Programme (EAP)

Utilising cutting edge software along with the latest technologies backed by huge investment and infrastructure, where else would you want to develop your career as an IT professional?
If this sounds like the right opportunity for you, click on the link to apply today

P965487LC

Sales Advisor (FANTASTIC COMMISSION!)/ Manchester /£18000 - £25000 per annum

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Telesales Consultant/ Manchester /£18000 - £25000 per annum

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Sales Executive/ Manchester /£18000 - £25000 per annum

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Sales Executive
Up to £25,000 with an uncapped commission (Realistic OTE £64k)
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 9am to 5:30pm

Love sales and want the opportunity to earn fantastic commission for one of Manchester’s most exciting businesses in a fantastic location?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment.

Who are we looking for?
BrightHR You will be required to contact Business Owners and set up online product demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR processes for effectiveness and best practice!

We are looking for experienced sales professionals from both B2C and B2B backgrounds who have a proactive and self-motivated attitude! In return you can be rewarded with a fantastic commission structure which allows you to maximise your earning potential on a day-to-day basis. If a career in sales is what you want, with the right attitude, we will support you and offer a clear progression plan. We will show you what high performers can achieve!

Day-to-Day Responsibilities

Contacting business owners and spreading the BrightHR word - promoting our services. You will need to be confident and proactive with speaking to a variety of sales prospects.
Achieve monthly and quarterly sales targets.
Accurately build, manage and maintain your sales pipeline.
Provide overall support to the Software Sales Executives and Sales function.

What you bring to the Team

Pro-active and self-motivated attitude towards working to targets.
Outgoing personality, with strong organisational skills and a tenacious nature.
Professional and intelligent approach to work.
Good business acumen, articulate, able to manage themselves.
Ambitious with the determination to succeed.

Benefits

Uncapped monthly commission (realistic OTE £64K)
25 days’ holiday, plus bank holidays.
Day off on your birthday.
Access to exclusive Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Daily, weekly and monthly company incentives, access to discount schemes.
Enrolment into our Profit Share Scheme.

If this sounds like the role for you, click apply today!

Software Developer/ Manchester /£40000 - £55000 per annum

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Software Developer
Manchester (behind Victoria train station)
Salary – Up to £55k DOE

About BrightHR
We are a people management software company blazing a trail for highly engaging workplace cultures. With BrightHR you can effortlessly implement HR admin processes and get specialist knowledge on topics ranging from employment law to happiness. We practice what we preach, looking after our passionate employees with market leading salaries, a mission and product to be proud of, regular social events, and the most fun and engaging workplace in Manchester!

Who are we looking for?
We are looking for the most talented Full Stack developer in Manchester to join our Innovation team here at BrightHR. Our Web team understand our users and what technology to lever to give them a great product, we are engineering focused developers with a talent for technology. We have a superb product team that believes in user-centred design, iterative development and validated learning. Are you working as a Full Stack developer? Do you have more than two years’ experience in writing C# in a commercial environment with experience across the rest of the stack? Are you an engineer, collaborator and communicator with buckets of enthusiasm?
We work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. You'll need to have commercial hard-core experience of C#, .Net, WebApi and Nunit, with SQL, Entity Framework and Azure blob storage. Ideally you’ll care about mobile and not be scared to play with flutter, swift and kotlin. We get production insights with Elastic Search, Logstash and Kibana and monitor with Application Insights so experience of those will help. We deploy using GitHub and Azure Devops several times a day so being able to think, test, build and ship super-fast is a must.
You'll care about engineering, test first, pairing and continuous improvement.

Sounds good?
If it’s all sounding good so far, you might also want to know that we care for our employees by offering them competitive salaries, a cool and creative office that is only a two minute walk from Manchester Victoria Train Station, wonderful and talented colleagues, flexible working hours, 25 days holiday + bank holidays, your Birthday off, contributory pension, an Agile development environment, and loads of social events and other bits and bobs to keep you engaged and happy at work. If you’re loving the sound of all this, we might be made for each other.

Client Account Manager/ Manchester /£18500 - £24500 per annum

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Are you a passionate and conscientious individual with experience in Client Engagement or Account Management? Or a confident person with responsibility for managing client engagement and being the first point of contact to new clients of a business offering your support and first-class service?
Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add an experienced Client Account Manager to their team. The Account Manager will be responsible for delivering world-class care to new and existing clients offering the right level of support and ensuring they have everything they need to make the most of the service.

The Account Managers duties will include but are not limited to;

Carry out implementation calls to welcome clients on board with services, ensuring their registration to software platforms, book initial consultations with relevant service areas, and ensure a smooth transition into the advisory team.
Ensure all onboarding processes and procedures are followed and adhered to.
To understand all client databases and systems to adequately access the client and service information.
Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate.
Rescheduling of cancelled appointment and management of Client task lists.
To receive client and consultant telephone & email enquiries and resolve in line with internal SLAs.
To liaise with the Business Development Manager regarding clarification of the clients contracted service provision.
Provide feedback to line managers to help improve processes and promote best practice.

In order to be considered for the role, you must be;

Confident and articulate on the phone.
Strong account management skills with the ability to develop key stakeholder relationships are desirable.
Customer service skills are essential with a particular focus on rapport building and relationship management.
Ability to prioritise effectively, have high attention to detail and impeccable time management skills.
Experience working in a fast-paced, target driven environment would be highly advantageous.
Account Management experience within specialist services would be advantageous.

P965937BGR

HR Documentation Business Partner/ Manchester /£28000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG

Assistant Accountant/ Manchester /Competitive

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Assistant Accountant
Manchester City Centre (close to Victoria Station)
Up to £24,000 DOE

Health Assured are the UK's fastest growing Employee Assistance Programme (EAP) provider. We are currently looking for an Assistant Accountant with great attention to detail and a proactive approach to become part of our dynamic finance team.

Responsibilities:

Assist in the preparation of management accounts for comparison against budgets, highlighting, and reporting variances.
Assist senior management in understanding the commercial impact of issues in the P&L.
Developing pricing models; supporting tenders; working alongside senior management.
Production of commissions both internal and external.
Cash book reconciliation.
Complex sales invoicing responsibility.
Fixed Asset Register Production.
Accruals and Prepayment Production.

Skills and Competencies:

Be able to demonstrate a sound knowledge of financial reporting procedures
Ability to organise, manipulate and present large volumes of data using Excel spreadsheets

What do you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Career Pathway
Allied Pride Network
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Social events throughout the year
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive Employee Assistance Programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you’ll be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Business Development Manager/ Manchester /£22000 - £27000 per annum

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Business Development Manager
Up to £27,000 basic DOE
We also offer a protected earnings bonus whilst going through training in this role until you get upto scratch earning proper commission
Uncapped Commission Scheme (realistic OTE £86K)
Excellent Benefits Package
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 9am to 5:30pm

Love sales and want the opportunity to earn fantastic commission for one of Manchester’s most exciting businesses in a fantastic location?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment. If you have a B2B or a B2C background and have a self-motivated attitude this is a fantastic opportunity to earn uncapped commission and achieve your career goals with us.

What do we want you to do?
You will be required to contact Business Owners and complete sales demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR, H&S and employee wellbeing processes for effectiveness and best practice!

Day-to-Day Responsibilities

Responsible to completing between 5-7 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells
Working smart to maximise opportunity via outbound calls, emails and marketing insight tools to maximise deal value through multi solution sales offerings.
Working as an ally to your peers whilst working collaboratively with a dedicated BSCs to ensure high performance.
Leading from the front to promote high quality performance and demo bookings via your dedicated BSC
Work with autonomy to structure your day so that performance is optimised.
Ensure pipeline is managed daily to promote a dynamic, fast paced sale journey
To be an expert in our products and services to ensure a solution lead & consultative approach to sales
Be a trusted adviser to ensure a consultative and solution lead approach to product proposals.
To engage and interact with decision makers at a senior level.
To build effective relationships with existing customers, by use of probing questioning, clarification and language.
To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is provided at all times to customers and colleagues.
Achieving set sales targets & objective – with a desire to exceed KPIs daily
Maintaining and exceeding the highest standards of professionalism and customer service.
To be accountable for performance at all levels
Self-generate opportunity through social selling and prospect/client referrals
Achieving targets and business objectives in a fully compliant manner

What you bring to the Team

Pro-active and self-motivated attitude towards working to targets.
Outgoing personality, with strong organisational skills and a tenacious nature.
Professional and intelligent approach to work.
Good business acumen, articulate, able to manage themselves.
Ambitious with the determination to succeed.

Benefits

Uncapped monthly commission
Daily, weekly and monthly incentives
Profit share scheme
25 days’ holiday, plus bank holidays
Day off on your birthday
Perkbox discounts
Holidays increase after 2 and 5 years’ service
Pension Plan and Life Insurance
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Company incentives, access to discount schemes

This is a fantastic opportunity to develop your career in sales. If you feel you have what it takes to be successful in this position, please apply today!

Android Developer/ Manchester /£35000 - £45000 per annum

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Part time Sales Executive/ Manchester /£10 per hour

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Front End Developer/ Manchester /£35000 - £55000 per annum

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Front End Developer
Manchester city centre based
Salary Up to £55k + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously.

Who are we looking for?
We are looking for the most talented Web Front End developers in Manchester to join us. You'll be working in a properly agile cross-functional team with C# API, iOS, Android, BA, and UX disciplines. Everything you will do has a strong focus on user-centered design, iterative development and validated learning.
You'll also work alongside with our other front-end developers helping to continuously improve our excellent React based platforms. We already have an independent component library with living documentation used by two apps; we've recently adopted hooks and React Testing Library; we will continue to evolve our platform as new compelling ideas come along.

Do you like to work in a collaborative environment where your voice will be heard? Want to work with some of the best engineers around who understand that we all get better when we give people the freedom to learn and grow? Do you want to work somewhere which is already successful and getting bigger every year? Where the ideas you have today can be live tomorrow?

Our core technical skills are ES6, React, Styled Components, and React Testing Library; our newest platform is using Netlify, Tailwind, and Gatsby too. But we think personal skills are just as important – collaboration, enthusiasm, teamwork, and just being a nice human!

We offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are!

UX & Graphic Designer/ London /£25000 - £30000 per annum

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Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR

UX & Graphic Designer/ Manchester /£25000 - £30000 per annum

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Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR1

Health & Safety Consultant/ North West /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee Wellbeing services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost effective consultancy service. Ideally you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Peninsula have a great reputation for providing high quality consultancy services and working as part of the Health and safety team will offer a role with great challenge and variety to develop your career with industry leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965998CT

Health & Safety Consultant/ Yorkshire and the Humber /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit client’s premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLAs are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula have a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965999CT

Partnerships Executive/ Manchester /£25000 - £28000 per annum

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Partnerships Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Partnerships Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Affiliate Executive/ Manchester /£25000 - £28000 per annum

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Affiliates Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Affiliate Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Senior Sales Administrator/ Manchester /£0 - £24000 per annum

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Senior Sales Administrator
Manchester City Centre - Close to Victoria Station
Salary up to £24,000 per annum
Excellent Benefits (including day off on your birthday and increased holiday allowance with length of service)

Role Description
The role of Senior Sales Administrator is a key role within BrightHR. You will work closely with the Head of Digital Sales and the Business Sales Support Team to ensure all tasks are completed accurately and efficiently. This is a fast-paced role from managing stakeholders to providing all round support to our Sales Team.

Main Responsibilities

Co-ordinate diaries for the Head of Sales, ensuring that room bookings are managed.
Distributing data to the sales team, fairly, yet with a clear focus on maximising sales (using our internal CRM database, Salesforce)
Ensuring salesforce records are up to date and accurate through daily checks.
Monitoring the sales dashboard and supporting the team with all issues
Providing sales KPI reporting to Head of Sales and Operations Director
Supporting the company trainer in training the sales team on administration and how to adopt the correct processes.
Ensuring compliance of sales team
Ensuring sales team follow the correct sales processes.
Identifying weaknesses in sales processes and working with Head of Sales to improve processes.

What you bring to the Team

Excellent time management and organisational skills
Confident in leading a team.
Strong communication skills with various different stakeholders
A positive and motivated attitude

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About Us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

Employment Law Solicitor - South of England/ West Midlands /£33000 - £35000 per annum

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Digital Copywriter/ Manchester /£22000 - £27000 per annum

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Digital Copywriter
Manchester based (behind Victoria Train Station)
Salary up to £27k DOE

BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

Role description
This is not your typical Digital Copywriter role. You will be carrying out a mixture of tasks from content writing to editing our global BrightHR websites. You will work collaboratively with the wider marketing team including our UX Designers. This is a fantastic opportunity to work on a diverse range of projects that are essential in the rapid expansion of BrightHR.

Day-to-day responsibilities

Support global requests for website content creation or edits and make these changes within the relevant Content Management System (CMS).
Ensure online information is accurate and represents BrightHR in the best possible way.
Develop marketing copy with a focus on online content and the appropriate use and objectives of the piece.
Assist with the global development of the BrightHR.com website content and liaise with relevant global teams where necessary.
Oversee the content requirements for the expansion of partnership relationships.
Work with the wider digital team in the creation of landing pages to support digital campaigns such as paid search, email, social media, video and programmatic.
Liaise with content and SEO teams to ensure that correct brand and SEO guidelines are met.
Using Google Analytics to analyse landing page data based on channel acquisition and subsequently propose website improvements.
Assist with monthly reporting and measuring various performance metrics.

Essential skills & experience

At least 2 years’ experience working in a content or marketing executive role
A passion to work within the marketing industry.
Ability to write compelling marketing copy.
Excellent communication skills.
Excellent organisation skills.
Ability to work effectively on own initiative and within a team environment.
Self-motivation, with a proven record of working in an agile manner & meeting short deadlines.
Experience using content management systems (CMS) to build and publish content.

What's on offer?

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

Corporate Account Manager/ Manchester /£40000 - £46000 per annum

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PA / Administrator/ Manchester /£18000 - £19000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for a Resourcing Support Coordinator.
We are looking for a driven, motivated candidate with strong administration and resource planning experience. The successful candidate will be responsible for providing first-class administration and support to the Operations Manager of Employment Services, the Employment Services department, Resource Planning and to the PA to Group Operations Director as and when required.

Day to Day Responsibilities:

To carry out administrative tasks for Operations Manager – Employment Services, including but not limited to diary and mailbox management.
To support the Employment Services Department with administrative work.
To ensure team personnel files are kept up to date, treating the contained information with the highest level of confidentiality.
To support PA to Group Operations Director with tasks as the business demands.
To manage meeting room bookings.
To assist with logging jobs with the IT and building maintenance teams as required.
To ensure records are accurate by entering the information onto the advice system and other relevant logs and computer systems, where necessary.
To assist the Department with consistent communications between Manchester, Hinckley, Glasgow, Dublin, Belfast, Cork and other Group companies.
To organise lunch/refreshments for client meetings.
To deal with incoming emails and post, occasionally responding on behalf of the recipient.
To assist with organising incentives and tracking of prizes/gifts.
To utilise Resource Planning data; schedule none phone-based activities such as training, 121s and team meetings at the optimal times to support excellent service levels to our clients.
To provide various basic weekly and ad hoc reports when required.
Where possible, manage the workflow of Peninsula Employment Consultants by moving tasks within the HR system to the most appropriate consultant based on their real-time capacity.
To assist the Department with meeting agendas and minutes.
To produce documentation relating to project work where required.
To collate all reports in a format as requested.
When required, to take reception calls and internally transfer calls through to the intended recipient.
To order and maintain stationary stock.
To ensure that work assigned to colleagues is completed and follow up as required in order to meet deadlines.

In order to be considered for this opportunity it is essential that you have the following:

Be innovative and ideas led with your approach.
A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
A high level of confidentiality due to the sensitive information you will be privy to.
Exceptional administration skills and the ability to provide accuracy and attention to detail whilst working at a fast pace.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P965435BGR

Resource Planning Analyst/ Manchester /£22000 - £26000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Resource Planning Analyst.
We are looking for an enthusiastic, motivated, and hardworking person who will be responsible for administering effective resource planning and scheduling to ensure smooth and efficient running of the wider operation. The successful candidate will be managing workloads and making key decisions on time management to ensure SLA objectives are achieved and contributing to the development of tools, processes, and efficiencies to ensure success, growth and efficient running of the operation.
If you are a highly motivated individual who possesses an understanding of Contact Centre dynamics, is enthusiastic and motivated, takes a proactive, professional approach to their work and is able to manage their time/workload effectively, in order to meet demanding deadlines, then we want to hear from you! Due to the nature of the role you should have advanced Microsoft Excel skills.
Day to Day Responsibilities:

Planning of internal offline time, training, meetings, etc. utilising existing tools and developing ways in which to improve processes and communication.
Reporting, running and distribution (MI, Call Traffic detail, Workmode/offline activities, etc)
Assisting in management and maintenance of schedules and ensuring accuracy in the detail, reviewing shortfalls in staffing and taking action to fill areas that require support.
Assisting in support of management of offline time and to use telephony platform (openscape) to monitor the availability of staff who are able to receive incoming calls.
Building, reviewing and maintenance of overtime booking system
Ensuring consultant cover is always maintained to meet client expectations.
Maintenance of Telephony skills for consultant population and alignment of priority alignment to ensure call demand is distributed efficiently.
Support in developing tools in moving resource planning processes forward and considering throughout any aspect of your role on ways in which we can improve our success.
To ensure records are accurate by entering information onto the advice system and other relevant logs and computer systems, where necessary.
To support inbound calls into the resource planning team, evaluate each request and advise accordingly.
To ensure the highest level of customer service is adhered to.
To ensure client confidentiality is maintained.
To establish and maintain efficient working relationships with colleagues and clients.

To be considered for this opportunity it is essential that you have the following:

Experience in a planning within a contact centre environment with or without the use of WFP software
A positive “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
Excellent attention to detail and an ability to be forward thinking in your approach.
Good knowledge of Excel (lookup functions, countifs, Index Match, pivot tables, etc)
Understanding of VBA would be beneficial but not essential.
Forward thinking and self-development
Ability to work in a fast paced environment.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P965617BG1

Senior Telecoms Engineer/ Manchester /£30000 - £35000 per annum

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Peninsula Business Services is the leading UK’s Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client’s daily business operations.

An exciting opportunity has arisen to join the growing ICT Department and become a member of the Telecommunications team working in a dynamic and fast paced environment with new challenges every day. Based in our Manchester Head Office. It is an exciting time to join the business as we rationalise our current Telecoms infrastructure and embark on our journey to Cloud based services. You will work collaboratively with the wider IT team to support existing services and deliver new.

A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward thinking, customer focussed and self-motivated with the drive to improve all IT services and the user experience.

Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do.
Demonstrate strong organisational skills and be accountable for your daily workload
Demonstrate a systematic, disciplined and analytical approach
Be customer focussed and ardent in ensuring that colleagues receive a high quality of service

The key objectives of your role are:

To ensure that the Telecommunications Manager and Head of IT Service Delivery are kept informed of progress and in particular are told of major problems and/or issues in a timely manner
Responsibility for supporting and maintaining the company’s Telecommunications services
To be a key member of the cloud telephony project team
To provide billing support regarding our 3rd party suppliers.
Resolving telecommunications related faults quickly and efficiently.
Updating the knowledge base.
Innovation and Continual Service Improvements.
To be pro-active in suggesting and proposing new technologies to support the businesses.
Identify on-going improvements to existing business systems
To work within SLA and KPI targets to agreed business priorities.
Setting up and configuring new phones, lines and queues and strategies.
Administration of key Telecommunications services
Work collaboratively with team members and support functions to resolve issues in a timely manner
Proactively monitor Telecommunication services
Take ownership, investigate and resolve escalated tickets
Reporting faults and maintaining logs on servers and equipment

The Successful Telecommunications Engineer must have:

Excellent troubleshooting and problem-solving skills.
RingCentral / cloud telephony experience
ITIL experience.
Experience in 1st and 2nd line support.
Experience with supporting customers over the phone and in person.
Experience of ticket management.
More than 5 years’ experience in the telecommunications field
Experience in billing and NGN platform management.
Experience in PBX SIP VOIP support and implementation.
Patching of network and phones.
Undertaking small to medium sized IT moves and projects.
Be passionate about technology and telecommunications

Desirable

Atos products (OSV / OSCC/ Xpressions / DLS) experience
BT billing analyst experience
BT architect/Lite control experience
SIP exposure, integration and migration
Team leader/coach experience
Work force planning/contact centre background
AirWatch

What you bring to the Team

Driven and results orientated
Positive outlook and a focus on high quality delivery
Strong communicator
Must have the ability to communicate complex concepts and ideas easily to the team
Must be motivated to ensure work is complete and according to the requirements on schedule and to a high quality.
Must be reliable
Is able to work under pressure in all situations
The ideal candidate will ensure that correct decisions are made and issues acted on in a timely manner.
A dedication to getting the task done within any deadlines

What’s on offer?

Generous basic salary up to £35k DOE
The role is a permanent positon with a 6 month probationary period. The working week is based on 37.5 hours.
25 Days Holiday + Bank Holidays
Profit Share Scheme
Breakfast provided each Monday morning & monthly drinks
Contributory company pension scheme
Childcare voucher scheme
Access to the Employee Assistance Programme (EAP)

Utilising cutting edge software along with the latest technologies backed by huge investment and infrastructure, where else would you want to develop your career as an IT professional?
If this sounds like the right opportunity for you, click on the link to apply today

P965487LC

Sales Advisor (FANTASTIC COMMISSION!)/ Manchester /£18000 - £25000 per annum

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Telesales Consultant/ Manchester /£18000 - £25000 per annum

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Sales Executive/ Manchester /£18000 - £25000 per annum

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Sales Executive
Up to £25,000 with an uncapped commission (Realistic OTE £64k)
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 9am to 5:30pm

Love sales and want the opportunity to earn fantastic commission for one of Manchester’s most exciting businesses in a fantastic location?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment.

Who are we looking for?
BrightHR You will be required to contact Business Owners and set up online product demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR processes for effectiveness and best practice!

We are looking for experienced sales professionals from both B2C and B2B backgrounds who have a proactive and self-motivated attitude! In return you can be rewarded with a fantastic commission structure which allows you to maximise your earning potential on a day-to-day basis. If a career in sales is what you want, with the right attitude, we will support you and offer a clear progression plan. We will show you what high performers can achieve!

Day-to-Day Responsibilities

Contacting business owners and spreading the BrightHR word - promoting our services. You will need to be confident and proactive with speaking to a variety of sales prospects.
Achieve monthly and quarterly sales targets.
Accurately build, manage and maintain your sales pipeline.
Provide overall support to the Software Sales Executives and Sales function.

What you bring to the Team

Pro-active and self-motivated attitude towards working to targets.
Outgoing personality, with strong organisational skills and a tenacious nature.
Professional and intelligent approach to work.
Good business acumen, articulate, able to manage themselves.
Ambitious with the determination to succeed.

Benefits

Uncapped monthly commission (realistic OTE £64K)
25 days’ holiday, plus bank holidays.
Day off on your birthday.
Access to exclusive Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Daily, weekly and monthly company incentives, access to discount schemes.
Enrolment into our Profit Share Scheme.

If this sounds like the role for you, click apply today!

Software Developer/ Manchester /£40000 - £55000 per annum

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Software Developer
Manchester (behind Victoria train station)
Salary – Up to £55k DOE

About BrightHR
We are a people management software company blazing a trail for highly engaging workplace cultures. With BrightHR you can effortlessly implement HR admin processes and get specialist knowledge on topics ranging from employment law to happiness. We practice what we preach, looking after our passionate employees with market leading salaries, a mission and product to be proud of, regular social events, and the most fun and engaging workplace in Manchester!

Who are we looking for?
We are looking for the most talented Full Stack developer in Manchester to join our Innovation team here at BrightHR. Our Web team understand our users and what technology to lever to give them a great product, we are engineering focused developers with a talent for technology. We have a superb product team that believes in user-centred design, iterative development and validated learning. Are you working as a Full Stack developer? Do you have more than two years’ experience in writing C# in a commercial environment with experience across the rest of the stack? Are you an engineer, collaborator and communicator with buckets of enthusiasm?
We work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. You'll need to have commercial hard-core experience of C#, .Net, WebApi and Nunit, with SQL, Entity Framework and Azure blob storage. Ideally you’ll care about mobile and not be scared to play with flutter, swift and kotlin. We get production insights with Elastic Search, Logstash and Kibana and monitor with Application Insights so experience of those will help. We deploy using GitHub and Azure Devops several times a day so being able to think, test, build and ship super-fast is a must.
You'll care about engineering, test first, pairing and continuous improvement.

Sounds good?
If it’s all sounding good so far, you might also want to know that we care for our employees by offering them competitive salaries, a cool and creative office that is only a two minute walk from Manchester Victoria Train Station, wonderful and talented colleagues, flexible working hours, 25 days holiday + bank holidays, your Birthday off, contributory pension, an Agile development environment, and loads of social events and other bits and bobs to keep you engaged and happy at work. If you’re loving the sound of all this, we might be made for each other.

Client Account Manager/ Manchester /£18500 - £24500 per annum

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Are you a passionate and conscientious individual with experience in Client Engagement or Account Management? Or a confident person with responsibility for managing client engagement and being the first point of contact to new clients of a business offering your support and first-class service?
Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add an experienced Client Account Manager to their team. The Account Manager will be responsible for delivering world-class care to new and existing clients offering the right level of support and ensuring they have everything they need to make the most of the service.

The Account Managers duties will include but are not limited to;

Carry out implementation calls to welcome clients on board with services, ensuring their registration to software platforms, book initial consultations with relevant service areas, and ensure a smooth transition into the advisory team.
Ensure all onboarding processes and procedures are followed and adhered to.
To understand all client databases and systems to adequately access the client and service information.
Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate.
Rescheduling of cancelled appointment and management of Client task lists.
To receive client and consultant telephone & email enquiries and resolve in line with internal SLAs.
To liaise with the Business Development Manager regarding clarification of the clients contracted service provision.
Provide feedback to line managers to help improve processes and promote best practice.

In order to be considered for the role, you must be;

Confident and articulate on the phone.
Strong account management skills with the ability to develop key stakeholder relationships are desirable.
Customer service skills are essential with a particular focus on rapport building and relationship management.
Ability to prioritise effectively, have high attention to detail and impeccable time management skills.
Experience working in a fast-paced, target driven environment would be highly advantageous.
Account Management experience within specialist services would be advantageous.

P965937BGR

HR Documentation Business Partner/ Manchester /£28000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG

Front End Developer/ Manchester /£35000 - £55000 per annum

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Front End Developer
Manchester city centre based
Salary Up to £55k + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously.

Who are we looking for?
We are looking for the most talented Web Front End developers in Manchester to join us. You'll be working in a properly agile cross-functional team with C# API, iOS, Android, BA, and UX disciplines. Everything you will do has a strong focus on user-centered design, iterative development and validated learning.
You'll also work alongside with our other front-end developers helping to continuously improve our excellent React based platforms. We already have an independent component library with living documentation used by two apps; we've recently adopted hooks and React Testing Library; we will continue to evolve our platform as new compelling ideas come along.

Do you like to work in a collaborative environment where your voice will be heard? Want to work with some of the best engineers around who understand that we all get better when we give people the freedom to learn and grow? Do you want to work somewhere which is already successful and getting bigger every year? Where the ideas you have today can be live tomorrow?

Our core technical skills are ES6, React, Styled Components, and React Testing Library; our newest platform is using Netlify, Tailwind, and Gatsby too. But we think personal skills are just as important – collaboration, enthusiasm, teamwork, and just being a nice human!

We offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are!

UX & Graphic Designer/ London /£25000 - £30000 per annum

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Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR

UX & Graphic Designer/ Manchester /£25000 - £30000 per annum

View Vacancy

Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR1

Health & Safety Consultant/ North West /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee Wellbeing services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost effective consultancy service. Ideally you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Peninsula have a great reputation for providing high quality consultancy services and working as part of the Health and safety team will offer a role with great challenge and variety to develop your career with industry leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965998CT

Health & Safety Consultant/ Yorkshire and the Humber /£36000 - £40000 per annum

View Vacancy

The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit client’s premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLAs are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula have a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965999CT

HR Advisor/ North East /£26000 - £31000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an HR Advisor to add to their team. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.
If you have an HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' and to benefit from CIPD accredited training.

The HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution-based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the workplace is desirable.
Previous experience of working in a KPI/Target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly.
An organised self-starter.
Ability to work under pressure in a fast-moving performance-driven environment.
Excellent communication skills.

P963605BG2R

Customer Support Advisor/ Manchester /£0 - £210000 per annum

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Customer Support Advisor
Manchester City Centre - Close to Victoria Station
Salary up to £21,000 per annum

This is an inbound role providing technical support to our clients whilst maintaining a friendly approach to ensure an excellent level of customer service is given. This is a fantastic opportunity for someone with a keen interest in technology to develop their skills.

Main Responsibilities

Answer all inbound support queries to the service desk within SLA.
Provide a response to all inbound email queries within SLA.
Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs.
Gather information from the client, investigating any complex technical issues and raise with second line support.
Take ownership of any technical queries and keep regular contact with client ensuring any fixes are communicated to the client.
Keep salesforce up to date ensuring all calls are logged as cases against the correct account
Provide one to one training as and when required based on client’s needs.
Escalate any complaints which cannot be resolved at 1st touch to team leader/manager
Contribute to BrightHR’s business goal of migrating all HRonline users to BrightHR
Ensure Service Level Agreement adherence at all time
Meet and exceed Key Performance Indicators

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

Business Development Manager/ Manchester /£22000 - £27000 per annum

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Business Development Manager
Up to £27,000 basic DOE
We also offer a protected earnings bonus whilst going through training in this role until you get upto scratch earning proper commission
Uncapped Commission Scheme (realistic OTE £86K)
Excellent Benefits Package
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 9am to 5:30pm

Love sales and want the opportunity to earn fantastic commission for one of Manchester’s most exciting businesses in a fantastic location?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment. If you have a B2B or a B2C background and have a self-motivated attitude this is a fantastic opportunity to earn uncapped commission and achieve your career goals with us.

What do we want you to do?
You will be required to contact Business Owners and complete sales demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR, H&S and employee wellbeing processes for effectiveness and best practice!

Day-to-Day Responsibilities

Responsible to completing between 5-7 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells
Working smart to maximise opportunity via outbound calls, emails and marketing insight tools to maximise deal value through multi solution sales offerings.
Working as an ally to your peers whilst working collaboratively with a dedicated BSCs to ensure high performance.
Leading from the front to promote high quality performance and demo bookings via your dedicated BSC
Work with autonomy to structure your day so that performance is optimised.
Ensure pipeline is managed daily to promote a dynamic, fast paced sale journey
To be an expert in our products and services to ensure a solution lead & consultative approach to sales
Be a trusted adviser to ensure a consultative and solution lead approach to product proposals.
To engage and interact with decision makers at a senior level.
To build effective relationships with existing customers, by use of probing questioning, clarification and language.
To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is provided at all times to customers and colleagues.
Achieving set sales targets & objective – with a desire to exceed KPIs daily
Maintaining and exceeding the highest standards of professionalism and customer service.
To be accountable for performance at all levels
Self-generate opportunity through social selling and prospect/client referrals
Achieving targets and business objectives in a fully compliant manner

What you bring to the Team

Pro-active and self-motivated attitude towards working to targets.
Outgoing personality, with strong organisational skills and a tenacious nature.
Professional and intelligent approach to work.
Good business acumen, articulate, able to manage themselves.
Ambitious with the determination to succeed.

Benefits

Uncapped monthly commission
Daily, weekly and monthly incentives
Profit share scheme
25 days’ holiday, plus bank holidays
Day off on your birthday
Perkbox discounts
Holidays increase after 2 and 5 years’ service
Pension Plan and Life Insurance
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Company incentives, access to discount schemes

This is a fantastic opportunity to develop your career in sales. If you feel you have what it takes to be successful in this position, please apply today!

Android Developer/ Manchester /£35000 - £45000 per annum

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Part time Sales Executive/ Manchester /£10 per hour

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Front End Developer/ Manchester /£35000 - £55000 per annum

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Front End Developer
Manchester city centre based
Salary Up to £55k + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously.

Who are we looking for?
We are looking for the most talented Web Front End developers in Manchester to join us. You'll be working in a properly agile cross-functional team with C# API, iOS, Android, BA, and UX disciplines. Everything you will do has a strong focus on user-centered design, iterative development and validated learning.
You'll also work alongside with our other front-end developers helping to continuously improve our excellent React based platforms. We already have an independent component library with living documentation used by two apps; we've recently adopted hooks and React Testing Library; we will continue to evolve our platform as new compelling ideas come along.

Do you like to work in a collaborative environment where your voice will be heard? Want to work with some of the best engineers around who understand that we all get better when we give people the freedom to learn and grow? Do you want to work somewhere which is already successful and getting bigger every year? Where the ideas you have today can be live tomorrow?

Our core technical skills are ES6, React, Styled Components, and React Testing Library; our newest platform is using Netlify, Tailwind, and Gatsby too. But we think personal skills are just as important – collaboration, enthusiasm, teamwork, and just being a nice human!

We offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are!

UX & Graphic Designer/ London /£25000 - £30000 per annum

View Vacancy

Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR

Health & Safety Consultant/ North West /£36000 - £40000 per annum

View Vacancy

The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee Wellbeing services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost effective consultancy service. Ideally you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Peninsula have a great reputation for providing high quality consultancy services and working as part of the Health and safety team will offer a role with great challenge and variety to develop your career with industry leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965998CT

Health & Safety Consultant/ Yorkshire and the Humber /£36000 - £40000 per annum

View Vacancy

The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit client’s premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLAs are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula have a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965999CT

HR Advisor/ North East /£26000 - £31000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an HR Advisor to add to their team. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.
If you have an HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' and to benefit from CIPD accredited training.

The HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution-based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the workplace is desirable.
Previous experience of working in a KPI/Target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly.
An organised self-starter.
Ability to work under pressure in a fast-moving performance-driven environment.
Excellent communication skills.

P963605BG2R

Marketing Automation Executive/ Manchester /£26000 - £28000 per annum

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Partnerships Executive/ Manchester /£25000 - £28000 per annum

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Partnerships Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Partnerships Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Legal Counsel/ Manchester /£45000 - £60000 per annum

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Solicitor - Employment Law Advocacy/ Yorkshire and the Humber /£38000 - £48000 per annum

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Employment Law Consultant - With Advocacy/ Manchester /£38000 - £46000 per annum

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Solicitor/ Manchester /£27000 - £38000 per annum

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Employment Law Solicitor/ Manchester /£27000 - £38000 per annum

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Solicitor – Employment Law/ Manchester /£35000 - £38000 per annum

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Business Analyst/ Manchester /£40000 - £50000 per annum

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Salary: Up to £50,000 • Location: Manchester
Business Analyst Manchester City Centre Based Salary – Up to £50,000 per annum + Excellent Benefits Package

Are you working in a high pace, dynamic software delivery environment?
Do you have a superb eye for detail and the ability to think incrementally?
Are you an analyst, collaborator and communicator with buckets of enthusiasm?

Who are we? BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift.

We have a broad range of customer solutions for HR processes, HR Advice, time recording, health and safety and expenses.
Our HR solution enables businesses to effortlessly implement processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents.
We have a strong digital presence and work closely with Sales and Marketing teams to create the best user experience.
We have internal solutions such as Salesforce and Marketo which support the business to grow and service our customers correctly.
We work in cross-functional delivery teams, in a truly agile way, delivering small increments of value to our customers very frequently.

We also provide specialist knowledge on so many topics from employment law to happiness!

Who are we looking for? We are looking for a great Business Analyst in Manchester to join us to make the communication between our operational and development teams as good as it can be!

You’ll need to know how to:

Lead requirements gathering sessions, elicit and elaborate a requirement
Relatively size and use velocity to make predictions, and above all you’ll need to know how to communicate brilliantly through very high quality user stories
Manage the product backlog
Facilitate communication and decision making with stakeholders and the development team, assisting with prioritisation.
Collaborate with delivery teams contributing to the definition and delivery of the product and supporting processes/workflows to a high standard, within agreed timescales and within budget.
Develop a good understanding of the sales processes and associated business functions across the organisation while covering the end-to-end client journey.
Collaborate with Sales, Marketing and Service stakeholders to understand existing platforms, resolving typical business problems while determining ways for possible enhancements to sales, and associated processes and operations.

**If you understand when to elaborate and when not, how to break down complexity so it can be communicated and how to define valuable slices of software you’ll fit well, combine that with passion and commitment and you’ll thrive in a brilliant team that delivers success!

What’s on offer?
In return, we offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant they are!

Business Support Manager/ Manchester /£0 - £24000 per annum

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Business Support Manager
Manchester City Centre - Close to Victoria Station
Salary up to £24,000 per annum
Excellent Benefits (including day off on your birthday and increased holiday allowance with length of service)

Job Purpose

To coordinate, audit and lead a team of Business Support and Management Information Coordinators
Support in maintaining an excellent SLA to all internal and external customers.
Support the Sales Director in the overall management of the Business Support team.

Main Responsibilities

Ensuring all work in the Business Support team is carried out within the relevant SLAs.
Maintain a high level of customer service and ensure support is given to the Sales Director, Telesales team and Bids team when required.
Create and maintain dashboards and reports to ensure accurate reporting is available.
To lead by example and apply a ‘can do approach’ demonstrating enthusiasm, energy, and positivity in leading the Business Support team, whilst proactively looking to improve processes.
Compiling and sending the daily Verified Sales report and monthly Sales report to the senior management team.
Help the Head of Sales build and support a motivated and cohesive team, providing leadership and support to colleagues and peers.
Effectively managing all team absence, sickness and lateness in line with company procedure, ensuring that relevant paperwork is completed and saved to personnel files. Absence and lateness should be managed consistently in line with company polices.
Co-ordinate diaries for the Head of Sales, ensuring that room bookings are managed

Ensuring salesforce records are up to date and accurate through daily checks
Monitoring the sales dashboard and supporting the team with all issues
Providing sales KPI reporting to Head of Sales and Operations Director
Supporting the company trainer in training the sales team on administration and how to adopt the correct processes
Ensuring sales team follow the correct sales processes

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About Us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

iOS Developer/ Manchester /£35000 - £45000 per annum

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HR Consultant/ North East /£30000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P964416BG5

HR Consultant/ North East /£30000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P965478BG5

Personal Assistant/ Manchester /£25000 per annum

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Personal Assistant
Immediate Start available
Manchester City Centre - Close to Victoria Station
Salary £25,000 + Excellent Benefits Package

Are you a PA / Senior Administrator and looking for that next step in your career? We have a Personal Assistant opportunity with an immediate start available. The role will be to diary manage and support the Director on a day to day basis. To respond to any requests for the Director in their absence. Monitor their mailboxes to ensure that urgent emails are responded to, and all relevant meetings, appointments etc. are diarised accordingly. Being able to maintain discretion and confidentiality at all times is vitally important to be successful in this role.

Day to Day responsibilities

Diary management and co-ordination using Outlook calendars
To undertake all typing of correspondence, reports, memo’s etc. for the Director
Manage the mailbox of the Directors in line with their preferred way of working
To screen and field telephone calls into the department and any visitors to the floor accordingly
Minute taking for operational meetings and typing up and distribution of minutes
To organise meetings (internal/external) as required with Directors, including the meeting room booking. Where requests for lunch, parking etc. are required to ensure that these are arranged and communicated accordingly
Deal with any ad-hoc queries from either clients or internally. appropriately, ensuring the request is dealt with or referred on
Process any requirements for hotel/travel using the online system for Directors and management
File and scan all confidential correspondence
Maintain the overall presentation of the office ensuring that we present a professional image to all visitors to the floor. Report as required any work required to be undertaken by Office Services, such requests to be reported and to be monitored to ensure that outstanding work is completed in a timely manner
Raise purchase orders for department equipment and obtain appropriate sign off from a Director
Assist with the collating and preparation of information for attendance at internal conferences or client visits
Process all expense claims for the Director

PA- essential skills and Competencies

High level of confidentiality and integrity
Strong administration skills are a must for this role
Excellent organisational skills and attention to detail
Excellent time management skills and the ability to prioritise
Strong communicator both written and verbal
Excellent of Outlook, Excel, Power Point and Word
To maintain a professional and responsible attitude at all times
To be able to work as part of a busy team
Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner
To ensure effective communication is maintained at all times
To ensure that all written communication is of a high standard and grammatically correct
To be able to work on your own initiative
To maintain confidentiality and discretion when dealing with any all enquiries, or sensitive information obtained as part of the role

What's on offer...

25 days’ holiday, plus bank holidays
Day off on your birthday
Perkbox discounts
Holidays increase after 2 and 5 years’ service
Pension Plan and Life Insurance
Access to Employee Assistance Programme
Company incentives, access to discount schemes - Perkbox
Profit Share Scheme

At Peninsula our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Peninsula the Company it is. Our main head office is in Manchester City Centre, with offices across the UK, Ireland, Australia, New Zealand and Canada.

If you're a Senior Administrator / PA and are looking for that next step on your career path get in touch today! Immediate start available!

Regional HR Advisor/ South East /£30000 - £32000 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC5R

Regional HR Advisor/ South East /£30000 - £32000 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC6R

Regional HR Advisor/ South East /£30000 - £32000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC7R

Client Services Administrator/ Manchester /Competitive

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Client Services Administrator
Based in Manchester City Centre
Up to £19,000 per annum

Health Assured are the UK’s fastest growing Employee Assistance Programme provider and this role is key to ensure we provide an exceptional service to our clients.

What is involved?

Monitor the Client Services mailbox and ensure all emails are processed within 24 hours
Issue client welcome emails and electronic welcome packs
Conducting welcome calls to all of Health Assured’s new clients and existing clients at renewal
Scheduling client meetings on behalf of our field-based relationship managers
Working with the internal marketing team to ensure all client literature is kept up to date
Ensure the CRM (Salesforce) is accurate with current client and intermediary details
Preparation of monthly, quarterly and yearly client reports in a timely and accurate manner
Preparation of daily, weekly and monthly internal reports
Answering client telephone calls and directing appropriately
Provide a weekly update report to management

What are we looking for?

Customer service focused: committed to providing exceptional service across all channels – written, phone and face to face
Time management: accomplish objectives effectively within a set time frame
Commerciality: ability to apply knowledge in a practical, commercial manner
Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience

What do you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Career Pathway
Allied Pride Network
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Social events throughout the year
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?
Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Client Account Manager/ Manchester /£18500 - £24500 per annum

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Are you a passionate and conscientious individual with experience in Client Engagement or Account Management? Or a confident person with responsibility for managing client engagement and being the first point of contact to new clients of a business offering your support and first-class service?
Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add an experienced Client Account Manager to their team. The Account Manager will be responsible for delivering world-class care to new and existing clients offering the right level of support and ensuring they have everything they need to make the most of the service.

The Account Managers duties will include but are not limited to;

Carry out implementation calls to welcome clients on board with services, ensuring their registration to software platforms, book initial consultations with relevant service areas, and ensure a smooth transition into the advisory team.
Ensure all onboarding processes and procedures are followed and adhered to.
To understand all client databases and systems to adequately access the client and service information.
Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate.
Rescheduling of cancelled appointment and management of Client task lists.
To receive client and consultant telephone & email enquiries and resolve in line with internal SLAs.
To liaise with the Business Development Manager regarding clarification of the clients contracted service provision.
Provide feedback to line managers to help improve processes and promote best practice.

In order to be considered for the role, you must be;

Confident and articulate on the phone.
Strong account management skills with the ability to develop key stakeholder relationships are desirable.
Customer service skills are essential with a particular focus on rapport building and relationship management.
Ability to prioritise effectively, have high attention to detail and impeccable time management skills.
Experience working in a fast-paced, target driven environment would be highly advantageous.
Account Management experience within specialist services would be advantageous.

P965937BGR

Business Development Manager/ Manchester /£22000 - £27000 per annum

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Business Development Manager
Up to £27,000 basic DOE
We also offer a protected earnings bonus whilst going through training in this role until you get upto scratch earning proper commission
Uncapped Commission Scheme (realistic OTE £86K)
Excellent Benefits Package
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 9am to 5:30pm

Love sales and want the opportunity to earn fantastic commission for one of Manchester’s most exciting businesses in a fantastic location?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment. If you have a B2B or a B2C background and have a self-motivated attitude this is a fantastic opportunity to earn uncapped commission and achieve your career goals with us.

What do we want you to do?
You will be required to contact Business Owners and complete sales demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR, H&S and employee wellbeing processes for effectiveness and best practice!

Day-to-Day Responsibilities

Responsible to completing between 5-7 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells
Working smart to maximise opportunity via outbound calls, emails and marketing insight tools to maximise deal value through multi solution sales offerings.
Working as an ally to your peers whilst working collaboratively with a dedicated BSCs to ensure high performance.
Leading from the front to promote high quality performance and demo bookings via your dedicated BSC
Work with autonomy to structure your day so that performance is optimised.
Ensure pipeline is managed daily to promote a dynamic, fast paced sale journey
To be an expert in our products and services to ensure a solution lead & consultative approach to sales
Be a trusted adviser to ensure a consultative and solution lead approach to product proposals.
To engage and interact with decision makers at a senior level.
To build effective relationships with existing customers, by use of probing questioning, clarification and language.
To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is provided at all times to customers and colleagues.
Achieving set sales targets & objective – with a desire to exceed KPIs daily
Maintaining and exceeding the highest standards of professionalism and customer service.
To be accountable for performance at all levels
Self-generate opportunity through social selling and prospect/client referrals
Achieving targets and business objectives in a fully compliant manner

What you bring to the Team

Pro-active and self-motivated attitude towards working to targets.
Outgoing personality, with strong organisational skills and a tenacious nature.
Professional and intelligent approach to work.
Good business acumen, articulate, able to manage themselves.
Ambitious with the determination to succeed.

Benefits

Uncapped monthly commission
Daily, weekly and monthly incentives
Profit share scheme
25 days’ holiday, plus bank holidays
Day off on your birthday
Perkbox discounts
Holidays increase after 2 and 5 years’ service
Pension Plan and Life Insurance
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Company incentives, access to discount schemes

This is a fantastic opportunity to develop your career in sales. If you feel you have what it takes to be successful in this position, please apply today!

Android Developer/ Manchester /£35000 - £45000 per annum

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Part time Sales Executive/ Manchester /£10 per hour

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Front End Developer/ Manchester /£35000 - £55000 per annum

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Front End Developer
Manchester city centre based
Salary Up to £55k + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously.

Who are we looking for?
We are looking for the most talented Web Front End developers in Manchester to join us. You'll be working in a properly agile cross-functional team with C# API, iOS, Android, BA, and UX disciplines. Everything you will do has a strong focus on user-centered design, iterative development and validated learning.
You'll also work alongside with our other front-end developers helping to continuously improve our excellent React based platforms. We already have an independent component library with living documentation used by two apps; we've recently adopted hooks and React Testing Library; we will continue to evolve our platform as new compelling ideas come along.

Do you like to work in a collaborative environment where your voice will be heard? Want to work with some of the best engineers around who understand that we all get better when we give people the freedom to learn and grow? Do you want to work somewhere which is already successful and getting bigger every year? Where the ideas you have today can be live tomorrow?

Our core technical skills are ES6, React, Styled Components, and React Testing Library; our newest platform is using Netlify, Tailwind, and Gatsby too. But we think personal skills are just as important – collaboration, enthusiasm, teamwork, and just being a nice human!

We offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are!

UX & Graphic Designer/ London /£25000 - £30000 per annum

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Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR

Health & Safety Consultant/ North West /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee Wellbeing services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost effective consultancy service. Ideally you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Peninsula have a great reputation for providing high quality consultancy services and working as part of the Health and safety team will offer a role with great challenge and variety to develop your career with industry leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965998CT

Health & Safety Consultant/ Yorkshire and the Humber /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit client’s premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLAs are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula have a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965999CT

HR Advisor/ North East /£26000 - £31000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an HR Advisor to add to their team. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.
If you have an HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' and to benefit from CIPD accredited training.

The HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution-based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the workplace is desirable.
Previous experience of working in a KPI/Target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly.
An organised self-starter.
Ability to work under pressure in a fast-moving performance-driven environment.
Excellent communication skills.

P963605BG2R

Marketing Automation Executive/ Manchester /£26000 - £28000 per annum

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Partnerships Executive/ Manchester /£25000 - £28000 per annum

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Partnerships Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Partnerships Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Affiliate Executive/ Manchester /£25000 - £28000 per annum

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Affiliates Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Affiliate Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Legal Counsel/ Manchester /£45000 - £60000 per annum

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Legal Counsel/ Manchester /£45000 - £70000 per annum

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Solicitor - Employment Law Advocacy/ Yorkshire and the Humber /£38000 - £48000 per annum

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Employment Law Consultant - With Advocacy/ Manchester /£38000 - £46000 per annum

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Solicitor/ Manchester /£27000 - £38000 per annum

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HR Advisor/ North East /£25000 - £31000 per annum

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Are you an HR professional with strong employment law knowledge? Or responsibility for managing employee relations in the workplace.
Would you like to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' for 3 consecutive years?
Would you like to benefit from CIPD accredited training?
Portfolio is proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced Senior HR Advisor to their team. During these unprecedented times, our Client has experienced a significant period of growth that means they are now looking to expand their already thriving advisory team. The Senior HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.

The Senior HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge
CIPD qualification or equivalent experience in the workplace
Previous experience of working in a KPI/Target driven environment would be highly desirable and in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly
An organised self-starter
Ability to work under pressure in a fast-moving performance-driven environment
Excellent communication skills.

P963605BG2R

Legal Executive Assistant/ Manchester /£20000 - £22000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Legal Executive Assistant.
We are looking for an enthusiastic, motivated and hardworking Legal Executive Assistant who will be adaptable to a variety of administrative tasks that will assist our client’s Legal Services Director and their Group In House Legal Team in their respective functions. This may include client issues, project work, and ongoing Group In House Legal matters. The successful candidate must have excellent organisational skills and attention to detail to ensure work is produced to a high standard.

Day to Day Responsibilities:
To maintain office systems, including data management and filing.
To produce documentation relating to project work, where required.
To deal with incoming email, post and corresponding on the company’s behalf.
To assign work in the absence of the Legal Services Director or members of the Group In House Legal Team.
To organise and maintain diaries and make appointments, including any printouts required for scheduled meetings and preparation of meeting agendas where required.
To assist the Legal Services Director to ensure that work assigned to other individuals or departments is completed, i.e., follow up on delegated work to meet deadlines.
To assist the Legal Services Director with internal reporting, e.g., reports for the monthly management meetings and Group Operations Meetings.
To assist with minuting meetings and any necessary follow up on any outstanding action points.
To assist the Legal PA and/or the Executive Assistant to the Group Operations Director with administrative work where required.
This is not an exhaustive list and you will be expected to perform different tasks necessitated by your role and the overall business objectives of the organisation.

To be considered for this opportunity it is essential that you have the following:
A can-do attitude, a thirst for knowledge and the ability to communicate effectively with the Company’s Directors and the wider services teams.
Ability to work in a fast-paced environment and work under pressure.
Strong time management skills and strong ability to multi-task.
A dynamic, flexible, and enthusiastic approach.
A Law Degree would be advantageous for this role.

P965621BGR

Inside Sales Manager/ Manchester /£25000 - £35000 per annum

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Inside Sales Manager
Basic Salary up to £35,000 depending on experience OTE £50,000
Manchester City Centre - Near to Victoria Train Station
No Shifts! Monday to Friday 8.45am – 5.30pm
Fantastic benefits and earning potential!

Who we are
BrightHR is a people management software company and we are a blazing a trail for brilliant workplace cultures. Have a look at our feedback on Glassdoor to see what our team have to say!

Our solution enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents. We also provide specialist knowledge on so many topics from employment law advice, Health and Safety and Insurance

What are we looking for?
We are looking for a confident, “hands on” proven, high performing Sales Team Leader to join our business at this exciting time. You will be part of a department which is responsible for the generation of demonstrations (and upsell opportunities) for our digital services. This is a critical role for the business to sustain and build on its success in the UK. The product itself being new to the Peninsula Group will see you offering ideas and feedback to the Head of Sales of ways to improve performance and sales conversion.

The ideal candidate will have a background in managing an outbound telephone-based Sales Team, driving quality and sales performance in a targeted and dynamic environment. You should not be afraid to challenge the team and should be a confident decision maker. Experience of working in a b2b environment is desirable, although not essential. A pro-active approach to management, coaching, pipeline & campaign planning and driving sales revenue are a must!

Day-to-Day Responsibilities

Recruiting, training, coaching and managing a high performing telesales team of up to 15 individuals
Developing & managing the CRM system to optimise data and leads
To provide daily, weekly, monthly and quarterly sales figures and MI
To regularly walk the sales floor to drive activity and performance and KPIs
Manipulate sales data to maximise opportunity
Campaign management
To continuously seek to improve sales performance through monitoring all leads, conversions and sales actively
To introduce fresh incentives to motivate and drive the team.

What you Bring to the Team

Track record of managing a telephone based sales department
Ability to build, manage and drive sales performance in a targeted, entrepreneurial business
Ability to influence and liaise with all levels up to Directors
A consultative sales approach.

If this sounds like the right opportunity for your, click on the link to apply today!

Sales Manager/ Manchester /£25000 - £35000 per annum

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Business Sales Floor Manager
Basic Salary up to £35,000 depending on experience OTE £50,000
Manchester City Centre - Near to Victoria Train Station
No Shifts! Monday to Friday 8.45am – 5.30pm
Fantastic benefits and earning potential!

Who we are
BrightHR is a people management software company and we are a blazing a trail for brilliant workplace cultures. Have a look at our feedback on Glassdoor to see what our team have to say!

Our solution enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents. We also provide specialist knowledge on so many topics from employment law advice, Health and Safety and Insurance

What are we looking for?
We are looking for a confident, “hands on” proven, high performing Sales Team Leader to join our business at this exciting time. You will be part of a department which is responsible for the generation of demonstrations (and upsell opportunities) for our digital services. This is a critical role for the business to sustain and build on its success in the UK. The product itself being new to the Peninsula Group will see you offering ideas and feedback to the Head of Sales of ways to improve performance and sales conversion.

The ideal candidate will have a background in managing an outbound telephone-based Sales Team, driving quality and sales performance in a targeted and dynamic environment. You should not be afraid to challenge the team and should be a confident decision maker. Experience of working in a b2b environment is desirable, although not essential. A pro-active approach to management, coaching, pipeline & campaign planning and driving sales revenue are a must!

Day-to-Day Responsibilities

Recruiting, training, coaching and managing a high performing telesales team of up to 15 individuals
Developing & managing the CRM system to optimise data and leads
To provide daily, weekly, monthly and quarterly sales figures and MI
To regularly walk the sales floor to drive activity and performance and KPIs
Manipulate sales data to maximise opportunity
Campaign management
To continuously seek to improve sales performance through monitoring all leads, conversions and sales actively
To introduce fresh incentives to motivate and drive the team.

What you Bring to the Team

Track record of managing a telephone based sales department
Ability to build, manage and drive sales performance in a targeted, entrepreneurial business
Ability to influence and liaise with all levels up to Directors
A consultative sales approach.

If this sounds like the right opportunity for your, click on the link to apply today!

Business Development Manager/ Manchester /£22000 - £27000 per annum

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Business Development Manager
Up to £27,000 basic DOE
We also offer a protected earnings bonus whilst going through training in this role until you get upto scratch earning proper commission
Uncapped Commission Scheme (realistic OTE £86K)
Excellent Benefits Package
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 9am to 5:30pm

Love sales and want the opportunity to earn fantastic commission for one of Manchester’s most exciting businesses in a fantastic location?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment. If you have a B2B or a B2C background and have a self-motivated attitude this is a fantastic opportunity to earn uncapped commission and achieve your career goals with us.

What do we want you to do?
You will be required to contact Business Owners and complete sales demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR, H&S and employee wellbeing processes for effectiveness and best practice!

Day-to-Day Responsibilities

Responsible to completing between 5-7 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells
Working smart to maximise opportunity via outbound calls, emails and marketing insight tools to maximise deal value through multi solution sales offerings.
Working as an ally to your peers whilst working collaboratively with a dedicated BSCs to ensure high performance.
Leading from the front to promote high quality performance and demo bookings via your dedicated BSC
Work with autonomy to structure your day so that performance is optimised.
Ensure pipeline is managed daily to promote a dynamic, fast paced sale journey
To be an expert in our products and services to ensure a solution lead & consultative approach to sales
Be a trusted adviser to ensure a consultative and solution lead approach to product proposals.
To engage and interact with decision makers at a senior level.
To build effective relationships with existing customers, by use of probing questioning, clarification and language.
To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is provided at all times to customers and colleagues.
Achieving set sales targets & objective – with a desire to exceed KPIs daily
Maintaining and exceeding the highest standards of professionalism and customer service.
To be accountable for performance at all levels
Self-generate opportunity through social selling and prospect/client referrals
Achieving targets and business objectives in a fully compliant manner

What you bring to the Team

Pro-active and self-motivated attitude towards working to targets.
Outgoing personality, with strong organisational skills and a tenacious nature.
Professional and intelligent approach to work.
Good business acumen, articulate, able to manage themselves.
Ambitious with the determination to succeed.

Benefits

Uncapped monthly commission
Daily, weekly and monthly incentives
Profit share scheme
25 days’ holiday, plus bank holidays
Day off on your birthday
Perkbox discounts
Holidays increase after 2 and 5 years’ service
Pension Plan and Life Insurance
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Company incentives, access to discount schemes

This is a fantastic opportunity to develop your career in sales. If you feel you have what it takes to be successful in this position, please apply today!

Android Developer/ Manchester /£35000 - £45000 per annum

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Part time Sales Executive/ Manchester /£10 per hour

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Part time Sales Executive/ Manchester /£10 per hour

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Front End Developer/ Manchester /£35000 - £55000 per annum

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Front End Developer
Manchester city centre based
Salary Up to £55k + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously.

Who are we looking for?
We are looking for the most talented Web Front End developers in Manchester to join us. You'll be working in a properly agile cross-functional team with C# API, iOS, Android, BA, and UX disciplines. Everything you will do has a strong focus on user-centered design, iterative development and validated learning.
You'll also work alongside with our other front-end developers helping to continuously improve our excellent React based platforms. We already have an independent component library with living documentation used by two apps; we've recently adopted hooks and React Testing Library; we will continue to evolve our platform as new compelling ideas come along.

Do you like to work in a collaborative environment where your voice will be heard? Want to work with some of the best engineers around who understand that we all get better when we give people the freedom to learn and grow? Do you want to work somewhere which is already successful and getting bigger every year? Where the ideas you have today can be live tomorrow?

Our core technical skills are ES6, React, Styled Components, and React Testing Library; our newest platform is using Netlify, Tailwind, and Gatsby too. But we think personal skills are just as important – collaboration, enthusiasm, teamwork, and just being a nice human!

We offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are!

Front End Developer/ Manchester /£35000 - £55000 per annum

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Front End Developer
Manchester city centre based
Salary Up to £55k + Excellent Benefits Package

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!
We build products for 3 countries on 4 platforms, with 5 delivery teams delivering continuously.

Who are we looking for?
We are looking for the most talented Web Front End developers in Manchester to join us. You'll be working in a properly agile cross-functional team with C# API, iOS, Android, BA, and UX disciplines. Everything you will do has a strong focus on user-centered design, iterative development and validated learning.
You'll also work alongside with our other front-end developers helping to continuously improve our excellent React based platforms. We already have an independent component library with living documentation used by two apps; we've recently adopted hooks and React Testing Library; we will continue to evolve our platform as new compelling ideas come along.

Do you like to work in a collaborative environment where your voice will be heard? Want to work with some of the best engineers around who understand that we all get better when we give people the freedom to learn and grow? Do you want to work somewhere which is already successful and getting bigger every year? Where the ideas you have today can be live tomorrow?

Our core technical skills are ES6, React, Styled Components, and React Testing Library; our newest platform is using Netlify, Tailwind, and Gatsby too. But we think personal skills are just as important – collaboration, enthusiasm, teamwork, and just being a nice human!

We offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant we think they are!

UX & Graphic Designer/ London /£25000 - £30000 per annum

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Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR

UX & Graphic Designer/ London /£25000 - £30000 per annum

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Job purpose:
An exciting opportunity has arisen for a UX & Graphic Designer to join our growing marketing team at Peninsula, to deliver clean and innovative design work on a number of campaigns and projects.
You’ll be an experienced digital and print designer with flare, creativity and imagination, working collaboratively with the wider marketing team in Manchester in the production of on-brand design. You’ll generate new ideas to celebrate our services and products that tell our brand story.

Job overview:
The key objectives of the role are the creation of both online and offline design to support the Peninsula UK marketing department. Liaising with the marketing team on a variety of design media such as; website, social media, email and print.

Day-to-day responsibilities:

Creating both online & offline graphic design such as email, website landing pages, social media assets and print.
Acting as internal design agency providing consultancy, ideas and design assets to marketing.
Exploring new trends and techniques with the intent of strengthening the marketing team offering.
Liaising with our in-house content, email and UX teams when working across projects, collaborating and using their knowledge to strengthen our core messages.
Producing high-quality graphic design outputs with limited information, applying creative flair, current standards and industry trends.

What you bring to the team:
(Essential)

At least 2 years prior experience in a similar role with proven ability to produce high-quality work to brief and tight deadlines.
Relevant degree subjects in either: digital media production, graphic design, multimedia web design.
Expert skills in the Adobe Creative Suite, primarily; InDesign, Photoshop, Illustrator and Acrobat Reader.
Knowledge and experience with filming and editing videos, using platforms such as After Effects, Premiere Pro, Media Encoder and Audition.
Basic knowledge of HTML/CSS for creating and coding emails and landing page templates.
Basic understanding of UX design.
High attention to detail.
Excellent problem-solving.
Good communication skills.
Excellent time management, organisational skills.
The ability to work as part of a team as well as independently.
A great portfolio of work relevant to the role.

(Desirable)

Experience with email systems e.g. Dotmailer, Mailchimp, Marketo
Experience with Adobe Animate for producing animated GIFs and HTML5 banners for Google AdWords Display Advertising
Basic knowledge of Premiere or After Effects for editing videos

If this role sounds like the one for you, please apply with standout examples of your work and a full CV.

P965650LCR

Health & Safety Consultant/ North West /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee Wellbeing services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost effective consultancy service. Ideally you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Peninsula have a great reputation for providing high quality consultancy services and working as part of the Health and safety team will offer a role with great challenge and variety to develop your career with industry leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965998CT

Health & Safety Consultant/ North West /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee Wellbeing services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost effective consultancy service. Ideally you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols
To visit clients premises for the purpose of carrying out agreed contractual work
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with accident or other special investigations as required
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge
Supporting the client through effective crisis management where required

Peninsula have a great reputation for providing high quality consultancy services and working as part of the Health and safety team will offer a role with great challenge and variety to develop your career with industry leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965998CT

Health & Safety Consultant/ Yorkshire and the Humber /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit client’s premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLAs are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula have a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965999CT

Health & Safety Consultant/ Yorkshire and the Humber /£36000 - £40000 per annum

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The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit client’s premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLAs are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula have a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.
We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P965999CT

HR Advisor/ North East /£26000 - £31000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an HR Advisor to add to their team. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.
If you have an HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' and to benefit from CIPD accredited training.

The HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution-based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the workplace is desirable.
Previous experience of working in a KPI/Target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly.
An organised self-starter.
Ability to work under pressure in a fast-moving performance-driven environment.
Excellent communication skills.

P963605BG2R

HR Advisor/ North East /£26000 - £31000 per annum

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Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an HR Advisor to add to their team. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.
If you have an HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' and to benefit from CIPD accredited training.

The HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution-based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the workplace is desirable.
Previous experience of working in a KPI/Target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly.
An organised self-starter.
Ability to work under pressure in a fast-moving performance-driven environment.
Excellent communication skills.

P963605BG2R

Marketing Automation Executive/ Manchester /£26000 - £28000 per annum

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Marketing Automation Executive/ Manchester /£26000 - £28000 per annum

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Partnerships Executive/ Manchester /£25000 - £28000 per annum

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Partnerships Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Partnerships Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Partnerships Executive/ Manchester /£25000 - £28000 per annum

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Partnerships Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Partnerships Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Affiliate Executive/ Manchester /£25000 - £28000 per annum

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Affiliates Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Affiliate Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Affiliate Executive/ Manchester /£25000 - £28000 per annum

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Affiliates Executive
Manchester City Centre
Salary on offer upto £28,000
Quarterly bonus of upto £1000

We are looking for a motivated, highly organised Affiliate Executive to build and support the on-going scale of our affiliate and partner channels.

The ideal candidate will have a proven track record in recruiting, onboarding, and managing affiliates and partners through affiliate networks and direct recruitment, maximizing revenue opportunities and channel performance in the process. Strong organisational, strategic and communication skills will be required to identify, motivate, and optimise performance from new and existing affiliates and partners and to coordinate effectively with marketing and sales teams.

Day-to-day responsibilities

Planning and forecasting of affiliate and partner program performance
Liaising with marketing functions to deliver support materials and assets
Liaising with sales and operational teams to maximize revenue opportunity and performance from the channel
Pro-actively identify, approach, and recruit new affiliates both via affiliate networks and direct
Support activity in targeting, acquiring, and supporting strategic partnerships
Report on progress, performance and opportunities across our affiliates and partnerships
Negotiate commissions splits, tenancy packages and incentives
Continuously seek new opportunities to engage with affiliates and partners optimising performance and business growth

Essential skills & experience

Pro-active and self-motivated attitude
Articulate with good business acumen and a professional manner
Organised with the ability to manage own workload daily
Outgoing personality, with strong organisational skills and a tenacious nature
Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments
Focused and driven to help develop and grow the BrightHR Affiliate & Partner revenue stream
Strong Excel, GA and digital skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Program.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Legal Counsel/ Manchester /£45000 - £60000 per annum

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Legal Counsel/ Manchester /£45000 - £60000 per annum

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Legal Counsel/ Manchester /£45000 - £70000 per annum

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Legal Counsel/ Manchester /£45000 - £70000 per annum

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Solicitor - Employment Law Advocacy/ Yorkshire and the Humber /£38000 - £48000 per annum

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Solicitor - Employment Law Advocacy/ Yorkshire and the Humber /£38000 - £48000 per annum

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Employment Law Consultant - With Advocacy/ Manchester /£38000 - £46000 per annum

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Employment Law Consultant - With Advocacy/ Manchester /£38000 - £46000 per annum

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Solicitor/ Manchester /£27000 - £38000 per annum

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Solicitor/ Manchester /£27000 - £38000 per annum

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Employment Law Solicitor/ Manchester /£27000 - £38000 per annum

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Employment Law Solicitor/ Manchester /£27000 - £38000 per annum

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Solicitor – Employment Law/ Manchester /£35000 - £38000 per annum

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Solicitor – Employment Law/ Manchester /£35000 - £38000 per annum

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Business Analyst/ Manchester /£40000 - £50000 per annum

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Salary: Up to £50,000 • Location: Manchester
Business Analyst Manchester City Centre Based Salary – Up to £50,000 per annum + Excellent Benefits Package

Are you working in a high pace, dynamic software delivery environment?
Do you have a superb eye for detail and the ability to think incrementally?
Are you an analyst, collaborator and communicator with buckets of enthusiasm?

Who are we? BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift.

We have a broad range of customer solutions for HR processes, HR Advice, time recording, health and safety and expenses.
Our HR solution enables businesses to effortlessly implement processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents.
We have a strong digital presence and work closely with Sales and Marketing teams to create the best user experience.
We have internal solutions such as Salesforce and Marketo which support the business to grow and service our customers correctly.
We work in cross-functional delivery teams, in a truly agile way, delivering small increments of value to our customers very frequently.

We also provide specialist knowledge on so many topics from employment law to happiness!

Who are we looking for? We are looking for a great Business Analyst in Manchester to join us to make the communication between our operational and development teams as good as it can be!

You’ll need to know how to:

Lead requirements gathering sessions, elicit and elaborate a requirement
Relatively size and use velocity to make predictions, and above all you’ll need to know how to communicate brilliantly through very high quality user stories
Manage the product backlog
Facilitate communication and decision making with stakeholders and the development team, assisting with prioritisation.
Collaborate with delivery teams contributing to the definition and delivery of the product and supporting processes/workflows to a high standard, within agreed timescales and within budget.
Develop a good understanding of the sales processes and associated business functions across the organisation while covering the end-to-end client journey.
Collaborate with Sales, Marketing and Service stakeholders to understand existing platforms, resolving typical business problems while determining ways for possible enhancements to sales, and associated processes and operations.

**If you understand when to elaborate and when not, how to break down complexity so it can be communicated and how to define valuable slices of software you’ll fit well, combine that with passion and commitment and you’ll thrive in a brilliant team that delivers success!

What’s on offer?
In return, we offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant they are!

Business Analyst/ Manchester /£40000 - £50000 per annum

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Salary: Up to £50,000 • Location: Manchester
Business Analyst Manchester City Centre Based Salary – Up to £50,000 per annum + Excellent Benefits Package

Are you working in a high pace, dynamic software delivery environment?
Do you have a superb eye for detail and the ability to think incrementally?
Are you an analyst, collaborator and communicator with buckets of enthusiasm?

Who are we? BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift.

We have a broad range of customer solutions for HR processes, HR Advice, time recording, health and safety and expenses.
Our HR solution enables businesses to effortlessly implement processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents.
We have a strong digital presence and work closely with Sales and Marketing teams to create the best user experience.
We have internal solutions such as Salesforce and Marketo which support the business to grow and service our customers correctly.
We work in cross-functional delivery teams, in a truly agile way, delivering small increments of value to our customers very frequently.

We also provide specialist knowledge on so many topics from employment law to happiness!

Who are we looking for? We are looking for a great Business Analyst in Manchester to join us to make the communication between our operational and development teams as good as it can be!

You’ll need to know how to:

Lead requirements gathering sessions, elicit and elaborate a requirement
Relatively size and use velocity to make predictions, and above all you’ll need to know how to communicate brilliantly through very high quality user stories
Manage the product backlog
Facilitate communication and decision making with stakeholders and the development team, assisting with prioritisation.
Collaborate with delivery teams contributing to the definition and delivery of the product and supporting processes/workflows to a high standard, within agreed timescales and within budget.
Develop a good understanding of the sales processes and associated business functions across the organisation while covering the end-to-end client journey.
Collaborate with Sales, Marketing and Service stakeholders to understand existing platforms, resolving typical business problems while determining ways for possible enhancements to sales, and associated processes and operations.

**If you understand when to elaborate and when not, how to break down complexity so it can be communicated and how to define valuable slices of software you’ll fit well, combine that with passion and commitment and you’ll thrive in a brilliant team that delivers success!

What’s on offer?
In return, we offer you a fantastic workplace with all the support you need to grow as a professional working with some of the best! With regular social events and a generous benefits package, we believe in making sure our employees know how brilliant they are!

Business Support Manager/ Manchester /£0 - £24000 per annum

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Business Support Manager
Manchester City Centre - Close to Victoria Station
Salary up to £24,000 per annum
Excellent Benefits (including day off on your birthday and increased holiday allowance with length of service)

Job Purpose

To coordinate, audit and lead a team of Business Support and Management Information Coordinators
Support in maintaining an excellent SLA to all internal and external customers.
Support the Sales Director in the overall management of the Business Support team.

Main Responsibilities

Ensuring all work in the Business Support team is carried out within the relevant SLAs.
Maintain a high level of customer service and ensure support is given to the Sales Director, Telesales team and Bids team when required.
Create and maintain dashboards and reports to ensure accurate reporting is available.
To lead by example and apply a ‘can do approach’ demonstrating enthusiasm, energy, and positivity in leading the Business Support team, whilst proactively looking to improve processes.
Compiling and sending the daily Verified Sales report and monthly Sales report to the senior management team.
Help the Head of Sales build and support a motivated and cohesive team, providing leadership and support to colleagues and peers.
Effectively managing all team absence, sickness and lateness in line with company procedure, ensuring that relevant paperwork is completed and saved to personnel files. Absence and lateness should be managed consistently in line with company polices.
Co-ordinate diaries for the Head of Sales, ensuring that room bookings are managed

Ensuring salesforce records are up to date and accurate through daily checks
Monitoring the sales dashboard and supporting the team with all issues
Providing sales KPI reporting to Head of Sales and Operations Director
Supporting the company trainer in training the sales team on administration and how to adopt the correct processes
Ensuring sales team follow the correct sales processes

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About Us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

Business Support Manager/ Manchester /£0 - £24000 per annum

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Business Support Manager
Manchester City Centre - Close to Victoria Station
Salary up to £24,000 per annum
Excellent Benefits (including day off on your birthday and increased holiday allowance with length of service)

Job Purpose

To coordinate, audit and lead a team of Business Support and Management Information Coordinators
Support in maintaining an excellent SLA to all internal and external customers.
Support the Sales Director in the overall management of the Business Support team.

Main Responsibilities

Ensuring all work in the Business Support team is carried out within the relevant SLAs.
Maintain a high level of customer service and ensure support is given to the Sales Director, Telesales team and Bids team when required.
Create and maintain dashboards and reports to ensure accurate reporting is available.
To lead by example and apply a ‘can do approach’ demonstrating enthusiasm, energy, and positivity in leading the Business Support team, whilst proactively looking to improve processes.
Compiling and sending the daily Verified Sales report and monthly Sales report to the senior management team.
Help the Head of Sales build and support a motivated and cohesive team, providing leadership and support to colleagues and peers.
Effectively managing all team absence, sickness and lateness in line with company procedure, ensuring that relevant paperwork is completed and saved to personnel files. Absence and lateness should be managed consistently in line with company polices.
Co-ordinate diaries for the Head of Sales, ensuring that room bookings are managed

Ensuring salesforce records are up to date and accurate through daily checks
Monitoring the sales dashboard and supporting the team with all issues
Providing sales KPI reporting to Head of Sales and Operations Director
Supporting the company trainer in training the sales team on administration and how to adopt the correct processes
Ensuring sales team follow the correct sales processes

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About Us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

iOS Developer/ Manchester /£35000 - £45000 per annum

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iOS Developer/ Manchester /£35000 - £45000 per annum

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HR Consultant/ North East /£30000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P964416BG5

HR Consultant/ North East /£30000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P964416BG5

Office Manager/ Manchester /£0 - £24000 per annum

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Office Manager
Manchester City Centre - Close to Victoria Station
Salary up to £24,000 per annum
Excellent Benefits (including day off on your birthday and increased holiday allowance with length of service)

Job Purpose
The role of Office Manager is a key role within BrightHR. You will work closely with the Head of Digital Sales and the Business Sales Support Team to ensure all tasks are completed accurately and efficiently. This is a fast-paced role from managing stakeholders to providing all round support to our Sales Team.

Main Responsibilities

To coordinate, audit and lead a team of Business Sales Support Administrators
Co-ordinate diaries for the Head of Sales, ensuring that room bookings are managed.
Distributing data to the sales team, fairly, yet with a clear focus on maximising sales (using our internal CRM database, Salesforce)
Ensuring salesforce records are up to date and accurate through daily checks.
Monitoring the sales dashboard and supporting the team with all issues
Providing sales KPI reporting to Head of Sales and Operations Director
Supporting the company trainer in training the sales team on administration and how to adopt the correct processes.
Ensuring compliance of sales team
Ensuring sales team follow the correct sales processes.
Identifying weaknesses in sales processes and working with Head of Sales to improve processes.

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2mand 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About Us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

Office Manager/ Manchester /£0 - £24000 per annum

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Office Manager
Manchester City Centre - Close to Victoria Station
Salary up to £24,000 per annum
Excellent Benefits (including day off on your birthday and increased holiday allowance with length of service)

Job Purpose
The role of Office Manager is a key role within BrightHR. You will work closely with the Head of Digital Sales and the Business Sales Support Team to ensure all tasks are completed accurately and efficiently. This is a fast-paced role from managing stakeholders to providing all round support to our Sales Team.

Main Responsibilities

To coordinate, audit and lead a team of Business Sales Support Administrators
Co-ordinate diaries for the Head of Sales, ensuring that room bookings are managed.
Distributing data to the sales team, fairly, yet with a clear focus on maximising sales (using our internal CRM database, Salesforce)
Ensuring salesforce records are up to date and accurate through daily checks.
Monitoring the sales dashboard and supporting the team with all issues
Providing sales KPI reporting to Head of Sales and Operations Director
Supporting the company trainer in training the sales team on administration and how to adopt the correct processes.
Ensuring compliance of sales team
Ensuring sales team follow the correct sales processes.
Identifying weaknesses in sales processes and working with Head of Sales to improve processes.

What's on offer…

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2mand 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday!'
Company incentives, access to discount schemes.
Profit Share Scheme.

About Us
BrightHR transforms people management for small business owners. We believe in the power of small businesses and understands their importance to our high streets and local communicates. That’s why we support small business owners with all their people management need and give them the tools to take their business to the next level. From everyday admin tasks to complex legal dilemmas, we free up employers’ time with our superior software and tailored expert guidance. Our technology is easy to use, our advice is clear, practical and jargon-free, and we’re committed to keeping our service affordable too. Because we’re here to champion small business owners and support them on their journey to a brighter future.

If this sounds like the role for you, click apply today!

HR Consultant/ North East /£30000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P965478BG5

HR Consultant/ North East /£30000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P965478BG5

HR Policy & Documentation Business Partner/ Yorkshire and the Humber /£28000 - £29000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an HR Policy & Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on-site when required. This role is a busy and fast-paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated, and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client-focused and high-quality manner.

Day to Day Responsibilities:

To lead meetings, primarily VCs’s but also on occasion and were required at our client’s site to create the employment documentation, critique the client’s own documentation or review, and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within the Client’s documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To undertake on-site client training as required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
To be involved in project work as required.
To own your client work from the outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

Law or HR Degree (Qualified Level 7 CIPD)
Knowledge and experience of employment law and/or in an HR role.
Customer service and Administration experience.
Full UK Driving license and flexibility to travel.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Possess confident and professional communication skills through video conference, over the phone and in person.

P965974BG1

HR Policy & Documentation Business Partner/ Yorkshire and the Humber /£28000 - £29000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an HR Policy & Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on-site when required. This role is a busy and fast-paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated, and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client-focused and high-quality manner.

Day to Day Responsibilities:

To lead meetings, primarily VCs’s but also on occasion and were required at our client’s site to create the employment documentation, critique the client’s own documentation or review, and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within the Client’s documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To undertake on-site client training as required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
To be involved in project work as required.
To own your client work from the outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

Law or HR Degree (Qualified Level 7 CIPD)
Knowledge and experience of employment law and/or in an HR role.
Customer service and Administration experience.
Full UK Driving license and flexibility to travel.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Possess confident and professional communication skills through video conference, over the phone and in person.

P965974BG1

Personal Assistant/ Manchester /£25000 per annum

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Personal Assistant
Immediate Start available
Manchester City Centre - Close to Victoria Station
Salary £25,000 + Excellent Benefits Package

Are you a PA / Senior Administrator and looking for that next step in your career? We have a Personal Assistant opportunity with an immediate start available. The role will be to diary manage and support the Director on a day to day basis. To respond to any requests for the Director in their absence. Monitor their mailboxes to ensure that urgent emails are responded to, and all relevant meetings, appointments etc. are diarised accordingly. Being able to maintain discretion and confidentiality at all times is vitally important to be successful in this role.

Day to Day responsibilities

Diary management and co-ordination using Outlook calendars
To undertake all typing of correspondence, reports, memo’s etc. for the Director
Manage the mailbox of the Directors in line with their preferred way of working
To screen and field telephone calls into the department and any visitors to the floor accordingly
Minute taking for operational meetings and typing up and distribution of minutes
To organise meetings (internal/external) as required with Directors, including the meeting room booking. Where requests for lunch, parking etc. are required to ensure that these are arranged and communicated accordingly
Deal with any ad-hoc queries from either clients or internally. appropriately, ensuring the request is dealt with or referred on
Process any requirements for hotel/travel using the online system for Directors and management
File and scan all confidential correspondence
Maintain the overall presentation of the office ensuring that we present a professional image to all visitors to the floor. Report as required any work required to be undertaken by Office Services, such requests to be reported and to be monitored to ensure that outstanding work is completed in a timely manner
Raise purchase orders for department equipment and obtain appropriate sign off from a Director
Assist with the collating and preparation of information for attendance at internal conferences or client visits
Process all expense claims for the Director

PA- essential skills and Competencies

High level of confidentiality and integrity
Strong administration skills are a must for this role
Excellent organisational skills and attention to detail
Excellent time management skills and the ability to prioritise
Strong communicator both written and verbal
Excellent of Outlook, Excel, Power Point and Word
To maintain a professional and responsible attitude at all times
To be able to work as part of a busy team
Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner
To ensure effective communication is maintained at all times
To ensure that all written communication is of a high standard and grammatically correct
To be able to work on your own initiative
To maintain confidentiality and discretion when dealing with any all enquiries, or sensitive information obtained as part of the role

What's on offer...

25 days’ holiday, plus bank holidays
Day off on your birthday
Perkbox discounts
Holidays increase after 2 and 5 years’ service
Pension Plan and Life Insurance
Access to Employee Assistance Programme
Company incentives, access to discount schemes - Perkbox
Profit Share Scheme

At Peninsula our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Peninsula the Company it is. Our main head office is in Manchester City Centre, with offices across the UK, Ireland, Australia, New Zealand and Canada.

If you're a Senior Administrator / PA and are looking for that next step on your career path get in touch today! Immediate start available!

Personal Assistant/ Manchester /£25000 per annum

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Personal Assistant
Immediate Start available
Manchester City Centre - Close to Victoria Station
Salary £25,000 + Excellent Benefits Package

Are you a PA / Senior Administrator and looking for that next step in your career? We have a Personal Assistant opportunity with an immediate start available. The role will be to diary manage and support the Director on a day to day basis. To respond to any requests for the Director in their absence. Monitor their mailboxes to ensure that urgent emails are responded to, and all relevant meetings, appointments etc. are diarised accordingly. Being able to maintain discretion and confidentiality at all times is vitally important to be successful in this role.

Day to Day responsibilities

Diary management and co-ordination using Outlook calendars
To undertake all typing of correspondence, reports, memo’s etc. for the Director
Manage the mailbox of the Directors in line with their preferred way of working
To screen and field telephone calls into the department and any visitors to the floor accordingly
Minute taking for operational meetings and typing up and distribution of minutes
To organise meetings (internal/external) as required with Directors, including the meeting room booking. Where requests for lunch, parking etc. are required to ensure that these are arranged and communicated accordingly
Deal with any ad-hoc queries from either clients or internally. appropriately, ensuring the request is dealt with or referred on
Process any requirements for hotel/travel using the online system for Directors and management
File and scan all confidential correspondence
Maintain the overall presentation of the office ensuring that we present a professional image to all visitors to the floor. Report as required any work required to be undertaken by Office Services, such requests to be reported and to be monitored to ensure that outstanding work is completed in a timely manner
Raise purchase orders for department equipment and obtain appropriate sign off from a Director
Assist with the collating and preparation of information for attendance at internal conferences or client visits
Process all expense claims for the Director

PA- essential skills and Competencies

High level of confidentiality and integrity
Strong administration skills are a must for this role
Excellent organisational skills and attention to detail
Excellent time management skills and the ability to prioritise
Strong communicator both written and verbal
Excellent of Outlook, Excel, Power Point and Word
To maintain a professional and responsible attitude at all times
To be able to work as part of a busy team
Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner
To ensure effective communication is maintained at all times
To ensure that all written communication is of a high standard and grammatically correct
To be able to work on your own initiative
To maintain confidentiality and discretion when dealing with any all enquiries, or sensitive information obtained as part of the role

What's on offer...

25 days’ holiday, plus bank holidays
Day off on your birthday
Perkbox discounts
Holidays increase after 2 and 5 years’ service
Pension Plan and Life Insurance
Access to Employee Assistance Programme
Company incentives, access to discount schemes - Perkbox
Profit Share Scheme

At Peninsula our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Peninsula the Company it is. Our main head office is in Manchester City Centre, with offices across the UK, Ireland, Australia, New Zealand and Canada.

If you're a Senior Administrator / PA and are looking for that next step on your career path get in touch today! Immediate start available!

Regional HR Advisor/ South East /£30000 - £32000 per annum

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My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC5R

Regional HR Advisor/ South East /£30000 - £32000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC5R

Regional HR Advisor/ South East /£30000 - £32000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC6R

Regional HR Advisor/ South East /£30000 - £32000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC6R

Regional HR Advisor/ South East /£30000 - £32000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC7R

Regional HR Advisor/ South East /£30000 - £32000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC7R

Client Services Administrator/ Manchester /Competitive

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Client Services Administrator
Based in Manchester City Centre
Up to £19,000 per annum

Health Assured are the UK’s fastest growing Employee Assistance Programme provider and this role is key to ensure we provide an exceptional service to our clients.

What is involved?

Monitor the Client Services mailbox and ensure all emails are processed within 24 hours
Issue client welcome emails and electronic welcome packs
Conducting welcome calls to all of Health Assured’s new clients and existing clients at renewal
Scheduling client meetings on behalf of our field-based relationship managers
Working with the internal marketing team to ensure all client literature is kept up to date
Ensure the CRM (Salesforce) is accurate with current client and intermediary details
Preparation of monthly, quarterly and yearly client reports in a timely and accurate manner
Preparation of daily, weekly and monthly internal reports
Answering client telephone calls and directing appropriately
Provide a weekly update report to management

What are we looking for?

Customer service focused: committed to providing exceptional service across all channels – written, phone and face to face
Time management: accomplish objectives effectively within a set time frame
Commerciality: ability to apply knowledge in a practical, commercial manner
Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience

What do you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Career Pathway
Allied Pride Network
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Social events throughout the year
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?
Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Client Services Administrator/ Manchester /Competitive

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Client Services Administrator
Based in Manchester City Centre
Up to £19,000 per annum

Health Assured are the UK’s fastest growing Employee Assistance Programme provider and this role is key to ensure we provide an exceptional service to our clients.

What is involved?

Monitor the Client Services mailbox and ensure all emails are processed within 24 hours
Issue client welcome emails and electronic welcome packs
Conducting welcome calls to all of Health Assured’s new clients and existing clients at renewal
Scheduling client meetings on behalf of our field-based relationship managers
Working with the internal marketing team to ensure all client literature is kept up to date
Ensure the CRM (Salesforce) is accurate with current client and intermediary details
Preparation of monthly, quarterly and yearly client reports in a timely and accurate manner
Preparation of daily, weekly and monthly internal reports
Answering client telephone calls and directing appropriately
Provide a weekly update report to management

What are we looking for?

Customer service focused: committed to providing exceptional service across all channels – written, phone and face to face
Time management: accomplish objectives effectively within a set time frame
Commerciality: ability to apply knowledge in a practical, commercial manner
Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience

What do you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Career Pathway
Allied Pride Network
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Social events throughout the year
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?
Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

HR Consultant/ North West /£30000 - £32000 per annum

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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P965478BG7R

HR Consultant/ North West /£30000 - £32000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P965478BG7R

HR Consultant/ Yorkshire and the Humber /£30000 - £32000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P965478BG6R

HR Consultant/ Yorkshire and the Humber /£30000 - £32000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an experienced HR Consultant to their team.
The role requires you to deliver an expert HR service in the field in order to support the organisation's clients in dealing with formal meetings with their employees – conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. The ability to act impartially, identify and quantify risk for clients and communicate this to them effectively is a crucial aspect of this role. If you are a personable, confident HR professional or Employment Lawyer with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports then this could be the perfect opportunity for you.

Day to Day Responsibilities:

Attend meetings with clients and their employees as arranged by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

In order to be considered for this opportunity it is essential that you have the following:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR Management, consultancy or in employment law.
Experience chairing disciplinary hearings is essential.
Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

P965478BG6R

H&S Consultant/ North West /£38000 - £40000 per annum

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Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC

H&S Consultant/ North West /£38000 - £40000 per annum

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Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC

H&S Consultant/ Yorkshire and the Humber /£38000 - £40000 per annum

View Vacancy

Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC1

H&S Consultant/ Yorkshire and the Humber /£38000 - £40000 per annum

View Vacancy

Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC1

H&S Consultant/ Yorkshire and the Humber /£38000 - £40000 per annum

View Vacancy

Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC2

H&S Consultant/ Yorkshire and the Humber /£38000 - £40000 per annum

View Vacancy

Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC2

H&S Consultant/ Yorkshire and the Humber /£38000 - £40000 per annum

View Vacancy

Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC3

H&S Consultant/ Yorkshire and the Humber /£38000 - £40000 per annum

View Vacancy

Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC3

H&S Consultant/ Yorkshire and the Humber /£38000 - £40000 per annum

View Vacancy

Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC4

Temporary Business Support Coordinator / Manchester /£20000 - £22000 per annum

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Temporary Business Support Coordinator
Up to 12 months
Salary £20,000- £22,000 per annum + excellent benefits package
Based in Manchester City Centre, close to Victoria Station

Health Assured are the UK’s fastest growing Employee Assistance Programme (EAP) and we are looking for highly motivated individuals to join our fast-paced Business Support team.

You will work closely with the business development team, managing sales leads, processing contracts, and managing the sales inbox. Exceptional service delivery is paramount throughout the client journey and the team are key in delivering proactive interaction from initial client contact.

What is involved?

Monitor the sales inbox and process all emails
Process daily renewals requests and queries
Co-ordinate monthly contract renewals
Compile daily, weekly, monthly, quarterly, and yearly reports
Manage incoming sales leads
Data entry of new Intermediary agreements into Salesforce
Following up on quotes sent with the broker
Support the sales team with ad hoc duties

What are we looking for?

Microsoft Office experience including Excel, Word, and PowerPoint
Customer service focused: committed to providing exceptional service across all channels – written, phone and face to face
Excellent attention to detail and written skills
Willingness to assist and support others as required
Experience in a professional services organisation
Proven track record of working to key performance indicators (KPIs)
Excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships

What's on offer?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?

Health Assured are the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the company it is. As part of Health Assured, you will be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Temporary Business Support Coordinator / Manchester /£20000 - £22000 per annum

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Temporary Business Support Coordinator
Up to 12 months
Salary £20,000- £22,000 per annum + excellent benefits package
Based in Manchester City Centre, close to Victoria Station

Health Assured are the UK’s fastest growing Employee Assistance Programme (EAP) and we are looking for highly motivated individuals to join our fast-paced Business Support team.

You will work closely with the business development team, managing sales leads, processing contracts, and managing the sales inbox. Exceptional service delivery is paramount throughout the client journey and the team are key in delivering proactive interaction from initial client contact.

What is involved?

Monitor the sales inbox and process all emails
Process daily renewals requests and queries
Co-ordinate monthly contract renewals
Compile daily, weekly, monthly, quarterly, and yearly reports
Manage incoming sales leads
Data entry of new Intermediary agreements into Salesforce
Following up on quotes sent with the broker
Support the sales team with ad hoc duties

What are we looking for?

Microsoft Office experience including Excel, Word, and PowerPoint
Customer service focused: committed to providing exceptional service across all channels – written, phone and face to face
Excellent attention to detail and written skills
Willingness to assist and support others as required
Experience in a professional services organisation
Proven track record of working to key performance indicators (KPIs)
Excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships

What's on offer?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?

Health Assured are the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the company it is. As part of Health Assured, you will be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Receptionist - Client Experience/ Manchester /£18000 - £22000 per annum

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Job Purpose
To deliver world-class service to exceed our member's expectations, by ensuring our member's needs are assessed quickly and efficiently in accordance with our protocols to help the team to provide support to our ever-growing membership base across Great Britain.

Job Overview
The role requires you to excel in enthusiasm as part of our Client Experience Team. It is a vital role, and you will become the first point of contact for incoming telephone calls and emails.

Day-to-Day Responsibilities

Answer incoming calls with minimum waiting time in a professional manner.
To evaluate each request made over the phone and allocate them accordingly.
To ensure the highest level of customer service is adhered to.
To ensure member confidentiality is maintained.
To establish and maintain efficient working relationships with colleagues and members.
Stacking calls from members where appropriate ensuring all calls are answered.
Ensuring cover has arrived before leaving the switchboard so the phones are manned at all times.
Ensuring all emails to the Client Experience email address are dealt with in a timely manner and forwarded onto the appropriate department/person and logged in accordance with protocols.
Logging service issues.
Logging retention opportunities.
Overflow of advice calls logged on to Advice system.
Stamping, sorting, logging and allocating incoming post for the department.
Ensuring flowers and hampers are ordered within protocols.
Update additional callers lists within protocols.
Expired member letters posted within SLA.
BLE hard copy letters posted within SLA.
Ad hoc project work.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Job Goals and Metrics

Deal with 150 incoming calls per day.
Ensure all e-mails received in core hours are allocated the same day.
Average call quality score 100%.
Minimum of 3 hours talk time.
No abandoned calls.
No re-queued calls.
No outstanding post.
Changes to member information to be processed within SLA.
All service issues and retention opportunities to be correctly identified and appropriately logged and allocated.

What you Bring to the Team

A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
Ability to work in a fast-paced environment.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

Why Join our Team?
This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers.

P966092LS

Receptionist - Client Experience/ Manchester /£18000 - £22000 per annum

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Job Purpose
To deliver world-class service to exceed our member's expectations, by ensuring our member's needs are assessed quickly and efficiently in accordance with our protocols to help the team to provide support to our ever-growing membership base across Great Britain.

Job Overview
The role requires you to excel in enthusiasm as part of our Client Experience Team. It is a vital role, and you will become the first point of contact for incoming telephone calls and emails.

Day-to-Day Responsibilities

Answer incoming calls with minimum waiting time in a professional manner.
To evaluate each request made over the phone and allocate them accordingly.
To ensure the highest level of customer service is adhered to.
To ensure member confidentiality is maintained.
To establish and maintain efficient working relationships with colleagues and members.
Stacking calls from members where appropriate ensuring all calls are answered.
Ensuring cover has arrived before leaving the switchboard so the phones are manned at all times.
Ensuring all emails to the Client Experience email address are dealt with in a timely manner and forwarded onto the appropriate department/person and logged in accordance with protocols.
Logging service issues.
Logging retention opportunities.
Overflow of advice calls logged on to Advice system.
Stamping, sorting, logging and allocating incoming post for the department.
Ensuring flowers and hampers are ordered within protocols.
Update additional callers lists within protocols.
Expired member letters posted within SLA.
BLE hard copy letters posted within SLA.
Ad hoc project work.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Job Goals and Metrics

Deal with 150 incoming calls per day.
Ensure all e-mails received in core hours are allocated the same day.
Average call quality score 100%.
Minimum of 3 hours talk time.
No abandoned calls.
No re-queued calls.
No outstanding post.
Changes to member information to be processed within SLA.
All service issues and retention opportunities to be correctly identified and appropriately logged and allocated.

What you Bring to the Team

A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
Ability to work in a fast-paced environment.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

Why Join our Team?
This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers.

P966092LS

H&S Consultant/ North West /£38000 - £40000 per annum

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Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC5

H&S Consultant/ North West /£38000 - £40000 per annum

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Field-Based
The Portfolio Group are delighted to be recruiting on behalf of Peninsula, an award-winning international organisation providing Business Support, Employment Law, Health & Safety and Employee well-being services to a range of clients.

Job Overview
We are looking for a hardworking professional Health & Safety Consultant with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high quality, cost-effective consultancy service. Ideally, you will be a chartered member of The Institution of Occupational Safety & Health or equivalent.

Day-to-Day Responsibilities

Conduct yourself in a professional matter at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols.
To visit clients premises for the purpose of carrying out agreed contractual work.
Undertake health and safety visits to client’s premises in accordance with departmental protocols and contract requirements, in particular where SLA’s are in place.
Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols.
Advise and instruct clients in the use of Health and Safety Management systems.
Liaise with the HSE and other Enforcing Authorities on behalf of clients when required to do so.
Advise clients on matters of Health and Safety standards and best practice affecting their business. Assist clients with an accident or other special investigations as required.
Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.
Supporting the client through effective crisis management where required.

Peninsula has a great reputation for providing high-quality consultancy services and working as part of the Health and Safety team will offer a role with great challenge and variety to develop your career with industry-leading training.

We seek applications from Health & Safety professionals who can demonstrate excellent skills in managing client relationships, able to offer practical solutions to clients utilising your extensive technical knowledge of Health and Safety. Successful candidates will hold one of the following professional memberships; CMIOSH, GradIOSH, MIIRSM, CIEH, whilst candidates with associate memberships or NEBOSH National Diploma or equivalent will also be considered.

P966062CC5

H&S Consultant/ West Midlands /£38000 - £40000 per annum

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Careers at Peninsula

Do you have talent, drive and commitment?

How we reward your hard work

Day off for your birthday

Competitive holiday entitlement

Access to Perkbox discount club

Social events hosted throughout the year

Contributory pension scheme

Access to our Employee Assistance Programme

Life insurance cover

Private health cover (after 5 years’ service)

Employee Profit Share Scheme

One of the best companies to work for...

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