Careers with Peninsula | Peninsula UK

Business Development Manager/ East Midlands /£40000 - £100000 per annum

View Vacancy

Business Development Manager
Doncaster/ Lincoln/ Sheffield/ Nottingham region
£30,000 basic + upto £10,000 guaranteed bonus for year 1 + Uncapped Commission, Realistic OTE £100,000
Great benefits package including company car or car allowance

Totally uncapped earning potential realistic OTE of £100k
Are you looking for a sales career rather than a sales job?
Do you want to sell an award-winning service with a Feefo Platinum service award?

Peninsula has experienced exceptional growth and success since we started out over 37 years ago. The growth is continuing this year creating exciting opportunities within our sales team. We have an opportunity for a high performing Business Development Manager to join us. As a Business Development Manager, you will be responsible for identifying and bringing on board new businesses to Peninsula.

You will be selling Peninsula’s award-winning HR and Health & Safety services and much more besides. Our service gives clients peace of mind and more time to concentrate on what they do best: growing their business. With over 40,000 clients across the group, making us the market leader.

We offer extensive training, a competitive basic salary and an excellent uncapped commission and bonus scheme, that sees our high achievers earning comfortably in excess of £100k per annum. All we want in return is that you bring a great attitude to new business generation and a professional approach to selling. You will have the support of a telemarketing team and between you; you will be selling the fantastic services Peninsula have to offer. This is an exciting opportunity to join our business and build a career with a leading organisation in the business services sector.

What you’ll be required to do as a Business Development Manager with Peninsula:

Proactively self-sourcing new business opportunities
Contacting leads and conducting face to face business meetings
Achieving sales targets with a focus on over achievement
Ensure high standards of professionalism and customer service, thereby creating referral and intermediary opportunities
Understanding client’s needs and identifying the best solution for them

The right person will have:

A successful proven track record in B2B sales (industry experience no required as full training provided)
Extensive experience selling face to face with new business prospects
A hunger to drive and deliver on new business sales targets
Experience working within a fully autonomous field-based role
A mature approach to consultative selling
Excellent communication, relationship building and interpersonal skills
A positive attitude, with an unyielding passion for success

What will you get in return?
• £30,000 Basic + Upto £10,000 Guaranteed Bonus for year 1
• Company Car or Car Allowance
• Uncapped Commission! We reward you for your hard work fairly! Realistic first year OTE £100,000
• 22 days’ holiday + plus bank holidays + your birthday off, with an increase to your holidays after 2 years service
• Exclusive access to Perkbox discounts to save on your shopping
• Access to Employee Assistance Programme to help with lifes challenges
• Life Insurance
• Enrolment into our annual Profit Share scheme
• 4 weeks residential training in Manchester to ensure you get the very best training

Why join Peninsula?

The opportunities are endless, with personal and professional growth being one of our top priorities. In addition, we offer our employees remarkable benefits. If you are looking for a role that can match your ambitions, we want to hear from you.

Resource Planner and Forecasting Analyst/ Manchester /£31000 - £34000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Resource Planning Analyst.
We are looking for an analytical and innovative Resource Planner and Forecasting Analyst who will join our clients Resource Planning team to work in partnership to forecast, schedule and manage real time activity (telephony and off-line) for UK contact centres with an overall focus on increasing productivity, efficiency, and quality to service to clients.
The ideal candidate will have a positive, ‘can-do’ attitude, with a thirst for knowledge and the ability communicate knowledge effectively and work within a team. The ability to work in a fast paced environment is essential for this role, along with strong time management skills, the ability to work under pressure and a dynamic, flexible approach.
Day to Day Responsibilities:

Provide and continuously maintain staffing forecast analysis and capacity planning (short and long term) in line with budget and operational needs.
To review, monitor and propose effective shift patterns to match business requirements and optimise performance, maximising Advisor satisfaction by providing flexible options whilst ensuring service is maintained.
Monitoring attrition, absence, and shrinkage with the foresight to make recommendations on recruitment and optimise staffing levels.
Ensure all staffing requirements and stringent SLAs are met in real time through effective scheduling and real time management and identifying/addressing risks.
Deliver robust and reliable MI in relation to key forecasting and planning KPIs to ensure we meet resource demand and capacity for the 24-hour service operation.
Identify opportunities to improve our customer experience and reduce customer complaints related to operational effectiveness.
Utilise your excel skills to analyse, investigate and problem solve; provide robust data to direct and support operational change; and to automate reporting.
Manage shrinkage in the contact centre ensuring optimal use of resource each day and accurate record keeping.
Pre-empt any imminent issues within the current rota period and work with the while of the resource planning team to fill gaps in advance to avoid operational demand falling short.
Partner with IT telecoms and Business Intelligence teams on telecoms requirements and technical issues.

To be considered for this opportunity it is essential that you have the following:

Current experience of working in resource planning – forecasting, scheduling, real time
Experience in Capacity Planning and forecasting FTE requirements
An excellent understanding of resource planning methodologies
Advanced Microsoft Excel skills
Experience of managing, reporting, and analysing business critical statistics
An analytical mind with a superb eye for detail
A can-do attitude with the ability to prioritise and handle multiple tasks
Ability to influence management and negotiate with contact centre managers to gain willing cooperation
Proven capability to balance conflicting requirements
Experience of telephony administration
Experience of introducing/ working with flexible working contracts
The self-motivation to develop yourself and play a key part in developing the resource planning function.

P966896BG

HR Documentation Business Partner/ Manchester /£27000 - £34000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BGRRR

HR Documentation Business Partner/ North East /£27000 - £34000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG3

HR Documentation Business Partner/ West Midlands /£27000 - £34000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG4

HR Documentation Business Partner/ North West /£27000 - £34000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG5

Service Desk Advisor/ Manchester /£0 - £210000 per annum

View Vacancy

UX Designer/ Manchester /£35000 - £40000 per annum

View Vacancy

UX Designer
Manchester City Centre based
Salary on offer upto £40,000

Job Purpose
To drive the delivery of a great user experience for all our web and mobile products both internal and external through a user centred, feedback led design to ensure a consistent customer experience throughout our product range.

What are we looking for?

Identification, analysis and design of exceptional experiences across a portfolio of products
Understanding of different web and mobile platforms and how user experience and design are specific to the platform
Able to design and implement an Information architecture that delivers a superb user experience
Proficient in all of the Adobe Creative Suite products
Experience in user testing and user centred design processes
Work as part of an agile delivery team, collaborating with user research, business analysis, quality assurance to deliver a product
Able to communicate a complicated problem succinctly accurately and coherently to a team with different skill sets.
Exhibit cross functional behaviour and support other competencies within the company
Able to negotiate and compromise solutions and find the balance between best practice, and longer term delivery needs.
Ability to communicate with many roles in the business in a way that can easily be understood, to negotiate with the senior and inexperienced colleagues to determine what should be built.
Demonstrate, discuss and permeate current good practice in the skills specific to your professional family across other members of your professional family

Benefits of working for BrightHR

25 days’ holiday + your birthday off + plus all bank holidays
Enrolment to our annual Profit Share Scheme.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Matched pension contribution of 4% which increase to 5% after 5 years’ service
Life Insurance
Access to Employee Assistance Programme.
Company incentives, access to discount schemes.

Who are we?
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We take huge pride in what we do and strive to be brilliant.
We create and innovate software solutions that enable businesses to effortlessly improve HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year. We also provide specialist knowledge on so many topics from employment law to happiness!

HR Documentation Business Partner/ South East /£27000 - £34000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG6

HR Documentation Business Partner/ East Midlands /£27000 - £34000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Documentation Business Partner.

The role requires you to create and update employment documentation for clients, ensuring documents are well written, in line with legislation and produced to a high quality. This service will primarily be delivered through a digital platform as well as by telephone and visiting clients on site when required. This role is a busy and fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated and high performing HR professional to provide HR support, specifically related to employment documentation. You will service clients, in a client focused and high-quality manner.
Day to Day Responsibilities:

To lead meetings, primarily through a digital platform but also on occasion and where required at our client’s site to create the employment documentation, critique the client’s own documentation or review and update the client’s documentation, in accordance with Peninsula’s policies and procedures.
To identify areas of risk within Clients documentation, advise the Client of risk areas and solutions to bring them in line with current legislation, ensuring a joined-up approach with the relevant team for additional support and guidance.
To provide a service for clients in a timely, efficient, and comprehensive manner and in line with any response time KPI’s in place.
To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs.
To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To record all work accordingly using the systems in place at that time.
To undertake on site client training as required.
To support the Advisory team as required.
To support the office based Employment Consultancy team as required.
To attend team meetings as and when required, including mornings/evenings and weekend conferences, at our head office in Manchester or via a digital platform.
To carry out other tasks as deemed necessary by the Management Team.
To undertake E-learning as and when required.
To be able to guide clients through their client online portal.
To gain introductions for new business in line with targets set.
To identify Peninsula, Bright & Croner products, as well as any new services or products the Group introduces, to clients which would aide retention, sales and client sentiment.
To stay up to date with all internal development and promote Peninsula’s services to clients.
To assist with training for new starters.
To attend Clients sites when deemed necessary by Peninsula, within reasonable travel but not limited to or restricted by postcode areas. This may on occasion include travel outside business hours, flights to other British Crown Dependencies (i.e Isle of Man) and, on occasion overnight stays.
Where you are located within one hour’s drive of any company premises (Manchester, Glasgow and Hinckley) you will work from the office for at least one day per week.
To be involved in project work as required.
To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
To build relationships and rapport with client’s, considering the language you use and the way you present yourself.

In order to be considered for this opportunity it is essential that you have the following:

You’re a real team player, who is able to support your team members and the business.
Knowledge and experience of employment law and/or in a HR role.
Flexibility, ability to take on new challenges and embrace them to ensure constant evolution and progress of the internal team and to the services provided to clients.
Excellent written English and word processing skills.
Attention to detail and the ability to present information accurately.
Good organisational and time management skills and the ability to work under pressure in conjunction with deadlines.
Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.
Possess confident and professional communication skills though video conference, over the phone and in person.
Ability to adapt to different clients needs to ensure every client is satisfied with the service.
Ability to adapt to new projects, initiatives and innovation as the department progresses and develops.
Ideally degree level and CIPD qualified.

P965974BG7

Digital Marketing Manager/ Manchester /£40000 - £45000 per annum

View Vacancy

Job purpose
To manage effectively and own the digital marketing strategy and tactics of the business, focusing on activities which drive new customer acquisition, customer retention and revenue growth. Improve digital marketing activities and implement best practice marketing automation. Take initiative on all revenue-generating activity and drive the future growth of the company's services.
To deliver a world class digital marketing programme which exceed our prospects’ expectations and provide support to our ever-growing customer base across the UK.

Job overview
You will lead members of the marketing team and work with others and so it is a necessity to have technical acumen and management experience, in order to deliver digital marketing strategies.
The ideal candidate will have a proven record of working within digital marketing and be skilled in building and driving business lead generation, devising and implementing sales campaigns, and experience working with business channels and partners.

Key responsibilities

Build digital marketing strategy with plans on how this will be implemented to ensure the business has an optimised online presence. The focus being on: website management, lead generation and supporting channel activity.
Develop, own, implement and measure online and offline marketing plans which drive the company’s annual growth goal.
Ensure the effective management of all campaigns to maximise new business opportunities for the company.
Support sales with campaigns, programs and initiatives.
Manage the PPC team of 4 who will be working across Group accounts to ensure their focus is in the right areas and we balance respective Group company priorities.
Manage the web development team to develop effective websites that are focused on customer experience and lead generation.
Collaborate with our other Group marketing teams such as SEO and Marketing Automation who will assist with the delivery of digital marketing programmes.
Work with directors and the marketing team to manage effectively both central and local marketing spend and drive better ROI, campaign efficiency and cost management.
Work closely with the Sales team on lead generation strategies and be a key contributor in driving leads through multi-channel marketing campaigns across mail, email, paid digital, events, amongst other sources.

What you bring to the team

Minimum 4 - 5 years' experience in a B2B marketing or equivalent marketing experience.
Experience of leading a team.
A highly motivated self-starter, with a proven track record of driving commercial growth through flawless execution of a robust marketing strategy in a fast paced, results-driven environment.
Excellent communication and presentation skills to senior stakeholders.
Commercially astute with a proven track record of growing online sales in a large multi-channel organization Operational understanding of financial frameworks and financial planning.
Broad understanding of multiple website platforms skill sets including, SEM, e-mail, re-targeting, affiliate programmes, SEO, CRM.
An up-to-date understanding of e-commerce trends and the latest online sales tactics/best practice.
Proven history of self-direction and innovation.
Measurable success in a customer acquisition, loyalty & retention focused role, experience working on managing and monitoring marketing and campaign return on investment.
Experience using analytics tools to measure and optimise performance.

P966839CCR

Recruitment and Talent Partner/ Manchester /£20000 - £23000 per annum

View Vacancy

Recruitment and Talent Partner
Manchester City Centre - Close to Victoria Station
Upto £23,000

A great opportunity to join an internal recruitment function within BrightHR. The role of the Talent Partner is to be responsible for sourcing and interviewing potential candidates in order to maintain and grow our various Departments across BrightHR.

Job Overview
This is a fantastic opportunity to have a direct impact on the success of our business by recruiting the very best people in the market. Working alongside a variety of stakeholders, supporting them with their current and future talent requirements. Your main marketing tools will be via telephone, email, mail shots, job boards and social media.

Day to day responsibilities

To be a ‘brand ambassador’ when dealing with all potential candidates, always embracing our company values.
Handling a high volume of vacancies, whilst prioritising and structuring multiple tasks.
Perform CV & Candidate screening, skill matching introducing candidates to the business
Conducting telephone interviews in the most professional, time efficient and overall effective manner.
Ensuring that both candidates and stakeholders receive a first-class experience throughout the recruitment process.
Manage effective communications with potential candidates in talent pools in a timely and appropriate manner.
Assist Hiring Manager in developing appropriate selection methods, including timescales and talent pipelining.
Creating engaging and accurate adverts to attract suitable candidates.
Monitoring all job adverts, ensuring the ATS (Applicant Tracking System) is always kept up to date
Scheduling all final interviews and where appropriate assisting candidates with preparation for final interviews.

Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Company incentives, access to discount schemes.
Profit Share Scheme.

This is a fantastic opportunity to develop your career in sales. If you feel you have what it takes to be successful in this position, please apply today!

Call and Quality Assessor/ Manchester /£20000 - £22000 per annum

View Vacancy

Call and Quality Assessor
Manchester City Centre - Close to Victoria Station
Salary on offer upto £22,000

A brand new role to join our team, we are looking for a Call and Quality Assessor to join our sales team. A fast-paced and demanding department, the ideal person will listen and assess the call structure and cross reference against the quality matrix. You will be responsible for feeding back areas of development to the Head of Sales and the individual floor managers.

Day-to-Day Responsibilities

You are to complete no less than 15 call assessments per day, with minimum of 50% of the working day to be spent carrying these out;
To listen to a regular cross section of the whole department calls.
Co-ordinate Floor Manager assessments and provide a monthly report to the Head of Telemarketing.
To complete accurate call assessment forms for each call that you listen to and ensure that a consistent approach to the scoring is decided upon.
To collate any information; issues identified and positive feedback on a central spread sheet for ease of access for Managers and Team Leaders.
To produce a weekly report of your progress every Friday for the previous week, sent by email to the Head of Sales.
Producing quality statistics for the daily Management meetings.
Identify trends and needs with regards to where training may be required in conjunction with the Head of Sales.
Assisting with training where required in respect of the quality assessing. As part of our sales inductions, we will look to you to give an overview of what you will looking for whilst listening to calls and also listening to sign off calls.
Highly proficient in all office packages in particular Excel.
To be able to communicate to the relevant Floor Managers and Training Manager and provide constructive feedback when identifying issues as not meeting the required standards.

What you Bring to the Team

Pro-active and self-motivated attitude
Organised with the ability to manage own workload on a daily basis
Outgoing personality, with strong organisational skills and a tenacious nature
Professional and intelligent approach to work.

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Company incentives, access to discount schemes.
Profit Share Scheme.

Why Join our Team?
This is a superb place to work if you love solving problems, enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your people and technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference to all sorts of people.

If this sounds like the role for you, click apply today!

Workforce Planning Administrator/ Manchester /£18000 per annum

View Vacancy

Role: Workforce Planning Administrator
Salary: Upto £18,000
Location: Manchester City Centre - Close to Victoria Station
Reporting to: Head of Finance

Job Purpose
To provide first class administration and record keeping for BrightHR employees by tracking recruitment, attrition, and leave. The role also entails elements of payroll administration, workforce scheduling and day to day workflow management. Full side by side training provided.

BrightHR is a people management software company and we are always looking for the most driven and dedicated people to join our team. We offer a software as a service solution that enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents 24 hours a day 365 days a year.

Day-to-day responsibilities

Being a central point of contact for the office and working from home teams
Supporting the different departments with daily floor walks, logging of IT tickets, dealing with stationary orders and completing any administration duties for the management team.
Ensuring that BrightHR is kept upto date in terms of absences and who is working from home
Support the recruitment journey by sending offer paperwork to new starters, requesting references and adding new starters onto BrightHR and SelectHR.
Ensure all Group Requisitions have been processed in line with all new starters, leavers, secondments and internal moves.
Capture paid and unpaid activities such as dependent leave, late absence, overtime etc inorder to provide an accurate view to Finance for payroll purposes.
Utilising, workforce planning data; schedule none phone based activities such as training, 121s and team meetings at the optimal times to support excellent service levels to our clients.
Create agendas for meetings and minute take upon request
To maintain job lists and update where appropriate.
To provide various basic weekly, monthly and ad hoc reports when required.

Essential skills & experience

Excellent administration and customer service skills with accuracy and attention to detail.
Good communicator at all levels.
Excellent telephone manner.
Good standard of written correspondence.
Effective time and workload management.
Excellent organisational skills.
A flexible approach and ability to work well within a team.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the Company.

Company Benefits

25 days’ holiday, plus bank holidays and you birthday off!
Perkbox discounts.
Holidays increase after 2- and 5-years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Sales Administrator/ Manchester /£18000 - £20000 per annum

View Vacancy

Sales Administrator
Salary on offer upto £20,000
Manchester City Centre - Close to Victoria Station

Job Purpose
We are seeking an experienced Sales Administrator to join our team here at BrightHR. Working with all areas of the business you will support all departments to enable us to continue to meet and exceed our sales and growth expectations.

A key role within BrightHR the Sales Administrator will be working to ensure that the business and different departments run efficiently and smoothly. Working closely with the Senior Leadership Team, the business support Administrator will ensure that Management Information, payroll, IT, H&S and general maintenance of the floors is maintained amongst other responsibilities.

Day-to-day responsibilities

Warmly welcome any visitors to the floor
Produce and collate weekly sales, IT, finance and service reports
Record new starter and leaver information
Ensure that all wallboards display the correct information each day and gather requirements from the SLT for any changes required
Work with the property management team to report faults and issues with any of the office equipment
Stock take and order additional equipment for floors 9 and 12 as when required
Create agendas for meetings and minute take upon request
Provide telephone cover on the BrightHR main telephone line
Take ownership of health and safety on Floors 9 and 12 ensuring that the BusinessSafe Online portal is up to date and accidents and incidents are reported correctly
Produce reports and hourly/ daily stats in the absence of any member of the business support team
To provide various basic weekly, monthly and ad hoc reports when required.
To maintain job lists and update where appropriate.
Monitoring the sales dashboard and supporting the team with all issues
Assisting sales teams with inductions and ensuring distribution lists are up-to-date
Contribute to the continuous improvement of the services provided by the department

Essential skills & experience

Experience of working in an administration role
Good written and oral communication skills
Strong administrative skills
Accuracy and attention to detail
Strong computer skills (Microsoft office (Word, Excel, PowerPoint, Outlook)
Ability to work independently and maintain accurate records
Excellent communication and active listening skills
Strong commercial awareness
An ability to work under pressure and to deadlines
Able to demonstrate strong organisation and project management skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Inside Sales Executive/ Manchester /£20000 - £25000 per annum

View Vacancy

Inside Sales Executive
Up to £25,000 + Commission (OTE in Y1 of £34,000)
Manchester City Centre, close to Victoria Station, no weekends or late shifts!

Here at Health Assured, we have a fantastic Inside Sales Executive opportunity with our team of high performing, talented, and incredibly welcoming Sales team; you will have the chance to flourish in an environment that is focused on growth, improving and delivering.

In this role, you will make the magic happen by handling both inbound and outbound requests and inquiries from our potential customers and will be responsible for the end-to-end sales process, explaining our products and their benefits giving you the chance to wow them with your knowledge and passion for Employee Wellbeing.

Working for the market leader you will need to be tenacious, passionate, build and maintain your own pipeline, and represent Health Assured to the highest professional standard.

What’s in it for you?

As an Inside Sales Executive, you will be highly compensated starting with a basic salary of up to £25,000 and your year 1 expected OTE of around £34k.
Top achievers earn £45k - £55k.
If it is progression you are looking for then we can provide that too – We are a growing business and advertise all opportunities internally!
25 days’ holiday, plus bank holidays which rises with service
Additional day off for your Birthday!
Access to Perkbox which offers a range of great discounts
Company Pension Plan and Life Insurance
Free breakfast every Monday
Fab Fridays

What is it like working for Health Assured?
Health Assured cover 14 million lives and provide support to over 70,000 businesses, this is a fantastic opportunity to join a business experiencing rapid growth. We are a professional sales environment and due to the nature of our business, we expect our employees to be as consultative and empathetic as you will be tenacious and resilient. Remember, this is health care so having the correct approach will be super important!

This is a full time, permanent position, where you will work five days a week 8.45 am-4.45 pm, Monday to Friday.

HR Assistant/ Manchester /£22000 - £28000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an HR Advisor to add to their team. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.
If you have an HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' and to benefit from CIPD accredited training.

The HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution-based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the workplace is desirable.
Previous experience of working in a KPI/Target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly.
An organised self-starter.
Ability to work under pressure in a fast-moving performance-driven environment.
Excellent communication skills.

P963605BG4RRRR

Wellbeing Executive/ Manchester /£20000 - £23000 per annum

View Vacancy

Sales Executive
Salary £20,000- £23,000 DOE + Commission
Manchester City Centre, close to Victoria Station, no weekends or late shifts!

Health Assured are the UK's fastest growing Employee Assistance Programme (EAP) provider, and we have a fantastic opportunity to join a high performing, talented, and incredibly welcoming Sales team.

In this role, you will make the magic happen by handling outbound requests and liaising with potential customers, booking live demonstrations of our products with our Sales Consultants.

Working for the market leader you will need to be tenacious, passionate, build and maintain your own pipeline, and represent Health Assured to the highest professional standard.

Responsibilities:

Making outbound dials to prospect clients to introduce Health Assured and to arrange a demonstration of our service with one of our Wellbeing Consultants.
Actively build, manage, and maintain your pipeline.
Achieving monthly and quarterly appointment setting targets.

What’s in it for you?

As an Sales Executive, you’ll be highly compensated starting with a basic salary of up to £23,000 and your year 1 expected OTE of around £34k.
If its progression you’re looking for then we can provide that too – We are a growing business and advertise all opportunities internally!
25 days’ holiday, plus bank holidays which rises with service
Birthday Off/Mental Health Day
Access to Perkbox which offers a range of great discounts
Company Pension Plan and Life Insurance

What is it like working for Health Assured?
Health Assured cover 14 million lives and provide support to over 70,000 businesses, this is a fantastic opportunity to join a business experiencing rapid growth. We are a professional sales environment and due to the nature of our business, we expect our employees to be as consultative as possible; remember, this is health care sector so having the correct approach is incredibly important!

This is a full time, permanent position, where you will work five days a week 8.45am-4.45pm, Monday to Friday.

HR Advisor/ Manchester /£22000 - £28000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an HR Advisor to add to their team. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.
If you have an HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' and to benefit from CIPD accredited training.

The HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution-based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the workplace is desirable.
Previous experience of working in a KPI/Target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly.
An organised self-starter.
Ability to work under pressure in a fast-moving performance-driven environment.
Excellent communication skills.

P963605BGR1R

Employee Relations Advisor/ Manchester /£22000 - £28000 per annum

View Vacancy

Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for an HR Advisor to add to their team. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.
If you have an HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation that have won awards as one of the 'Best Places to Work' and to benefit from CIPD accredited training.

The HR Advisor will also be responsible for:

To support all clients with quality advice in a productive manner to provide efficient solution-based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)

In order to be considered for this opportunity it is essential that you have the following:

Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the workplace is desirable.
Previous experience of working in a KPI/Target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your workload accordingly.
An organised self-starter.
Ability to work under pressure in a fast-moving performance-driven environment.
Excellent communication skills.

P963605BG2RRR

Client Services Administrator/ Manchester /Competitive

View Vacancy

Client Services Administrator
Based in Manchester City Centre
Up to £19,000 per annum

Health Assured are the UK’s fastest growing Employee Assistance Programme provider and this role is key to ensure we provide an exceptional service to our clients.

This is an exciting, fast-paced role that will require speaking to different clients and dealing with a vast amount of situations.

What is involved?

Monitor the Client Services mailbox and ensure all emails are processed within 24 hours
Issue client welcome emails and electronic welcome packs
Conducting welcome calls to all of Health Assured’s new clients and existing clients at renewal
Scheduling client meetings on behalf of our field-based relationship managers
Working with the internal marketing team to ensure all client literature is kept up to date
Ensure the CRM (Salesforce) is accurate with current client and intermediary details
Preparation of monthly, quarterly and yearly client reports in a timely and accurate manner
Preparation of daily, weekly and monthly internal reports
Answering client telephone calls and directing appropriately
Provide a weekly update report to management

What are we looking for?

Customer service focused: committed to providing exceptional service across all channels – written, phone and face to face
Time management: accomplish objectives effectively within a set time frame
Commerciality: ability to apply knowledge in a practical, commercial manner
Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience

What do you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Career Pathway
Allied Pride Network
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Social events throughout the year
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 14 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

iOS Developer/ Manchester /£35000 - £45000 per annum

View Vacancy

SharePoint Developer/ Manchester /£40000 - £55000 per annum

View Vacancy

Job Purpose
Peninsula are hiring a SharePoint Developer to join an existing team and work on new and existing applications that are used across the Peninsula Group. These applications are bespoke, complex, and are of great importance to the day to day running of the business. If you are looking for a role where your work will have meaningful impact on hundreds of users, where you will work in an established SharePoint team, and where you will be employed by a company who will support you and develop your skills, this is the position for you.

Job Overview
At Peninsula, we are a consultancy specialising in Employment Law and Health and Safety Advice. What this means is that we partner with SMEs and make sure they are complying with the law so they can do what they love – namely getting on with running their business. With the flexibility of working from our modern offices in Manchester and working from home when needed, you’ll be working on SharePoint Projects which will play a big part in our future growth. The role will involve working with C#, Web API’s (using SharePoint code to query data such as, REST APIs, and CSOM). and working with Angular at times for our front-end applications. This is all working in both an on-premise SharePoint Farm and Cloud based solutions using Azure.

Day-to-Day Responsibilities

Working in an agile team.
Designing, developing, and maintaining Web applications.
Working with closely with BA and QA to understand requirements and give estimates.
Working with other developers to help deliver products that cross teams.
Providing development support to internal and external users, to ensure stable service,
Staying up to date on current technologies and techniques.
Building greenfield projects, in latest technologies to suite business needs.
Maintaining and upgrading older projects.
Working with the SharePoint team in an Agile environment to design, develop and maintain complex and bespoke web applications.
Working closely with BAs, QAs and other developers.
Proactively suggest new tools and technologies which will support the development strategies and goals.
Providing development level support to our internal and external users to ensure stable delivery of our services.

What you Bring to the Team
Each of the skills listed below are ideal but not essential:

Background in C#.
Knowledge of cloud-based providers, Azure/AWS/GCP.
Having previously worked within an Agile Development environment.

Familiar with:

Front end technologies, Angular, HTML, Typescript, CSS.
Office 365 Development (Add ins, Power platform).
Net C#, AngularJS, JavaScript, HTML and CSS.
InfoPath and SQL server.
Web services using C#.
Experience with:
Experience with SharePoint framework.
Experience with SharePoint CSOM, REST, SSOM.
Experience Delivering and Maintaining Web APIs,
Experience with .net Framework/ core.
Experience with Agile development environment.
Experience working with a team.
Experience of unit testing frameworks.
Experience working within the SharePoint Object Model and with scripting using PowerShell.
Building Web services using C#.

What we can offer you

Flexible working available.
Fantastic workplace in Manchester city centre.
Working with talented people with opportunities to always learn.
Dynamic fast paced environment.
Commercially driven and successful.
No boundaries to development.

P966840CC

QA Assessor/ Manchester /£20000 - £22000 per annum

View Vacancy

QA Assessor
Manchester City Centre - Close to Victoria Station
Salary on offer upto £22,000

A brand new role to join our team, we are looking for a QA Assessor to join our sales team. A fast-paced and demanding department, the ideal person will listen and assess the call structure and cross reference against the quality matrix. You will be responsible for feeding back areas of development to the Head of Sales and the individual floor managers.

Day-to-Day Responsibilities

You are to complete no less than 15 call assessments per day, with minimum of 50% of the working day to be spent carrying these out;
To listen to a regular cross section of the whole department calls.
Co-ordinate Floor Manager assessments and provide a monthly report to the Head of Telemarketing.
To complete accurate call assessment forms for each call that you listen to and ensure that a consistent approach to the scoring is decided upon.
To collate any information; issues identified and positive feedback on a central spread sheet for ease of access for Managers and Team Leaders.
To produce a weekly report of your progress every Friday for the previous week, sent by email to the Head of Sales.
Producing quality statistics for the daily Management meetings.
Identify trends and needs with regards to where training may be required in conjunction with the Head of Sales.
Assisting with training where required in respect of the quality assessing. As part of our sales inductions, we will look to you to give an overview of what you will looking for whilst listening to calls and also listening to sign off calls.
Highly proficient in all office packages in particular Excel.
To be able to communicate to the relevant Floor Managers and Training Manager and provide constructive feedback when identifying issues as not meeting the required standards.

What you Bring to the Team

Pro-active and self-motivated attitude
Organised with the ability to manage own workload on a daily basis
Outgoing personality, with strong organisational skills and a tenacious nature
Professional and intelligent approach to work.

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Company incentives, access to discount schemes.
Profit Share Scheme.

Why Join our Team?
This is a superb place to work if you love solving problems, enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your people and technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference to all sorts of people.

If this sounds like the role for you, click apply today!

Finance Manager/ Manchester /£35000 - £40000 per annum

View Vacancy

Finance Manager
Manchester City Centre - Close to Victoria Station
Salary up to £40,000 DOE

This is an exciting new role to join the BrightHR UK finance team in a leading role, ensuring the finance function is effectively and efficiently organised to deliver accurate and timely monthly management accounts.

Reporting into the Head of Finance, you will be responsible for managing and supporting the Ledgers, Commercial and Management accounts teams, ensuring the finance function is adequately resourced and operates effectively. As the Finance Manager you will be working closely with the wider finance team to ensure they are properly trained, developed and that workflows are efficiently organised, monitored and managed on a daily basis.

Key Responsibilities

To manage and support the Ledgers, Commercial and Management accounts teams.
Carry out regular staff performance reviews.
Monitor and manage daily workflows and coordinate the month-end routine in line with strict deadlines.
High-level authorisation of supplier payment runs.
Production and review of the monthly management accounts and preparation of monthly reports and variance analyses.
Oversee the production and review of all month-end reconciliations.
Attend monthly management accounts review meetings with the Head of Finance and Group Head of Finance.
Assist with the preparation and review of budgets and forecasts on a quarterly and annual basis.
Contribute to the setting of sales budgets and forecasts, driving revenue and commission calculations.
Cash-flow forecasting and monitoring.
Oversee the preparation/review of VAT and other statutory returns.
Support the Head of Finance with the strategic development of the department and ad-hoc projects.
Ensure that the audit of the year-end financial statements is coordinated and runs smoothly.
Ensure the accurate and consistent calculation of sales figures across the business, monitoring and reporting actual results against targets.
Provide up-to-date reporting of sales performance throughout the month, quarter and YTD.
Ensure sales data architecture is robustly designed, maintained and scalable in order to regularly determine and set commission rate entitlement and monitor results against targets at both sales team and individual levels.
Ensure data reconciliation procedures are rigorously maintained and developed between Salesforce and Contract databases.
Ensure reconciliation procedures operate effectively, ensuring the accuracy of commission and bonus payments.
Provide insight, analysis and reporting around the following areas:-

- Cost of acquisition and product/sector mix.
- Pricing and discounting at individual levels and team.
- Commissions’ analysis at individual levels and team.

Be an effective member of the Contract Authorisation and Commercial Review team.

What should you have?

Have a recognised accountancy qualification ACCA/CIMA/ACA.
Possess strong analytical skills with excellent attention to detail.
Confident self-starter and commercial acumen.
Ability to handle multiple tasks while meeting tight deadlines.
Have strong Excel skills and the ability to use other analytics tools would be desirable.
Previous experience with Salesforce is desirable.
Previous experience of SQL reporting an advantage.
Possess strong communication skills and the ability to develop positive working relationships within
the finance function and sales teams.
Your strong accountancy discipline and analytical skills will be put to the test in this commercially
driven role.

If this sounds like the role for you, click apply today!

Principal Salesforce Architect/ Manchester /£70000 - £75000 per annum

View Vacancy

Principal Salesforce Architect
Hybrid working options available
Salary on offer upto £75,000

A brand-new role in our team we are looking for a Principal Salesforce Architect to drive Salesforce best practice for our global organisation. With an Organisation that is currently in a good state this role is to identify areas for improvement and to protect the current state from deteriorating. Identifying where best practice is currently not adopted and drive a programme of change to adopt best practice globally.

BrightHR is a global business with revenues in excess of £15 million with a heavy reliance on Salesforce. The impact of this role runs into millions of pounds.

Who we are
BrightHR are a global organisation utilising Salesforce for sales and service. With over 150 seats in the UK and recent entrance to internal markets we have a high reliance on Salesforce. With a highly effective and dynamic sales team that responds to market and demand changes the rate of change can be high.

Accountability

Drive Salesforce best practice for a global organisation.
Identify areas for protecting and improving the current state of the organisation.
Identifying where best practice is currently not adopted and drive a programme of change to adopt best practice globally.
Configure develop and maintain solutions from stakeholders requirements
Understand maintain and extend an existing implementation with significant customisation and integrations
Able to mentor junior members of the team in administration
Be an authority for technology tooling and practice for your team and the department. Have several technologies, tools and practices that you are able to consult on.
Consult during informal and formal review process on technology capability and expertise
You have a strategy for reducing dependencies between products and within the product

Skills

Several years experience of Salesforce administration in a commercial context
Able to understand a sales organisations process and data needs to support the optimisation of the organisation
Understand current SalesForce best practice
Able to understand the impact of proposed changes and support the prioritisation of those changes in order to maximise benefit from investment
Exposure to Apex, Visual Force and DBAmp
Experience of declarative SalesForce development
Working experience of delivering in an agile software delivery environment
Experience of working in a sales centric environment
Experience of working in a SalesForce context in a sales lead organisation, able to understand and implement the process and data needs
Ability to deal with very high levels of uncertainty either in the technology or business domain
Experience of line managing direct reports and supporting them to meet their career aspirations
Inspire enthusiasm for your discipline in your colleagues
You are able to strongly influence quality in your product team and across the department.

If this sounds like the role for you, click apply today.

Office Administrator/ Manchester /£18000 - £20000 per annum

View Vacancy

Office Administrator
Salary on offer upto £20,000
Manchester City Centre - Close to Victoria Station

Job Purpose
We are seeking an experienced Office Administrator to join our team here at BrightHR. Working with all areas of the business you will support all departments to enable us to continue to meet and exceed our sales and growth expectations.

A key role within BrightHR the Office Administrator will be working to ensure that the business and different departments run efficiently and smoothly. Working closely with the Senior Leadership Team, the business support Administrator will ensure that Management Information, payroll, IT, H&S and general maintenance of the floors is maintained amongst other responsibilities.

Day-to-day responsibilities

Warmly welcome any visitors to the floor
Produce and collate weekly sales, IT, finance and service reports
Record new starter and leaver information
Ensure that all wallboards display the correct information each day and gather requirements from the SLT for any changes required
Work with the property management team to report faults and issues with any of the office equipment
Stock take and order additional equipment for floors 9 and 12 as when required
Create agendas for meetings and minute take upon request
Provide telephone cover on the BrightHR main telephone line
Take ownership of health and safety on Floors 9 and 12 ensuring that the BusinessSafe Online portal is up to date and accidents and incidents are reported correctly
Produce reports and hourly/ daily stats in the absence of any member of the business support team
To provide various basic weekly, monthly and ad hoc reports when required.
To maintain job lists and update where appropriate.
Monitoring the sales dashboard and supporting the team with all issues
Assisting sales teams with inductions and ensuring distribution lists are up-to-date
Contribute to the continuous improvement of the services provided by the department

Essential skills & experience

Experience of working in an administration role
Good written and oral communication skills
Strong administrative skills
Accuracy and attention to detail
Strong computer skills (Microsoft office (Word, Excel, PowerPoint, Outlook)
Ability to work independently and maintain accurate records
Excellent communication and active listening skills
Strong commercial awareness
An ability to work under pressure and to deadlines
Able to demonstrate strong organisation and project management skills

Company Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Company incentives, access to discount schemes.
Profit Share Scheme.

If this sounds like the role for you, click apply today!

Regional HR Advisor/ Manchester /£36000 - £40000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC27R

Regional HR Advisor/ West Midlands /£36000 - £40000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC46

Regional HR Advisor/ North West /£36000 - £40000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC41RR

Regional HR Advisor/ East Midlands /£36000 - £40000 per annum

View Vacancy

My client is seeking an experienced HR Professional to join a Global Professional Services Consultancy.

Strong Employee Relations experience would be great!

Job Overview:

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments in their region and beyond, and produce thoughtful, legally compliant and well-written reports.
The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities:

Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
Regularly achieve or exceed the target of conducting seven meetings per fortnight.
Work towards the team objective of obtaining repeat business.
Targeted to have 70% client-facing time per week.

What you Bring to the Team:

Educated to degree level in HR, law or related business discipline or with substantial professional experience.
Background in HR management, consultancy or employment lawHighly professional presentation, service focussed and personable; quickly able to form well.
working relationships with people who may be stressed, angry or upset.
A ‘can do’ approach to UK wide travel, challenging situations and problem-solving.

Why Join our Team?

This is a particularly interesting and varied role working in a friendly and supportive team within a
great company.
Every day will be different, and your professional skills will be tested and stretched all the time.

You will be helping people while at the same time working in a fast-paced, fast-growing environment that will develop you to your very best.

P965559CC47

Telesales Adviser/ Manchester /£20000 - £25000 per annum

View Vacancy

Sales Adviser
Up to £25,000 with an uncapped commission (Realistic OTE £64k)
Manchester City Centre, near Victoria Train Station
Working Hours: Monday - Friday 8.45am to 5:30pm

Driven, hard-working and like to push yourself? Excited at the thought that this month alone, someone in this role earnt over £6500 in commission? Up for the challenge?

We are BrightHR and we are looking for talented sales individuals who have a passion for selling and thriving in a fast-paced environment. BrightHR You will be required to contact Business Owners and set up online product demonstrations to show prospective clients what makes BrightHR the best and how we can manage and streamline their HR processes for effectiveness and best practice!

Ideally we are looking for people who come from both B2C and B2B backgrounds however if you have a proactive and self-motivated attitude and are willing to learn then we will give you all the support and guidance you need! In return you can be rewarded with a fantastic commission structure which allows you to maximise your earning potential on a day-to-day basis. If a career in sales is what you want, with the right attitude, we will support you and offer a clear progression plan.

Day-to-Day Responsibilities

Contacting business owners and spreading the BrightHR word - promoting our services. You will need to be confident and proactive with speaking to a variety of sales prospects.
Achieve monthly and quarterly sales targets.
Accurately build, manage and maintain your sales pipeline.
Provide overall support to the Software Sales Executives and Sales function.

Benefits

Uncapped monthly commission (realistic OTE £64K)
25 days’ holiday, plus bank holidays.
Day off on your birthday.
Access to exclusive Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'!
Daily, weekly and monthly company incentives, access to discount schemes.
Enrolment into our Profit Share Scheme.

If this sounds like the role for you, click apply today!

Social Media Sales Executive/ Manchester /£0 - £25000 per annum

View Vacancy

Social Media Sales Executive
Manchester city centre - close to Victoria Station
Upto £25,000 + Bonus + Excellent Benefits

Do you work in sales and are now looking for a change of career direction?
Do you have experience in B2B social media?

We are looking for an enthusiastic social media executive who has some business sales experience to support with the following :

·         Driving growth – B2B engagement across all platforms through strategic local & national channels
·         Set and implement social media and communication campaigns to align with marketing brand
·         Create social media strategies
·         Understanding of algorithms
·         Analytics and reporting
·         Engagement with emerging trends
·         Competitor analysis

What you Bring to the Team
·         We are looking for an experienced social media sales executive with at least 18 months experience of managing B2B social media channels
·         This role will require experience in the analytics and algorithms of all channels.
·         You will need a strong content-led-social marketing awareness across all platforms.
·         Be able to raise awareness of our campaigns and events.
·         Target to engage with potential new prospects.
·         Attention to detail and the ability to work under pressure are essential.

What will you get in return?
·         Upto £25,000 Basic dependent on experience
·         25 days’ holiday + plus bank holidays + your birthday off, with an increase to your holidays after 2 years service
·         Exclusive access to Perkbox discounts to save on your shopping
·         Christmas bonus after 3 years
·         Access to Employee Assistance Programme to help with lifes challenges
·         Life Insurance
·         Enrolment into our annual Profit Share scheme

Why Join our Team?
You are joining our organisation at an incredibly exciting time. Our client base is ever-expanding, your people and technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference to all sorts of people. We’re a family-run business, who are incredibly ambitious and constantly expanding, you’ll enjoy every single day. If you're looking for a social media executive role within a sales driven business then this could be the role for you!

Telesales Training & Development Officer/ Manchester /£0 - £28000 per annum

View Vacancy

Telesales Training & Development Officer
Manchester
Up to £28,000 per annum dependent on experience + £1,500 quarterly bonus available + Excellent Benefits Package
Monday - Friday 8am - 5.30pm

We're looking for an experienced Sales Trainer to join our expanding team, to drive the performance of the telesales teams across the UK and Ireland through the design and delivery of an on-going training and development plan covering all aspects of the Telesales role.

The Telesales Training & Development Officer will work with our Telesales Teams to maximise sales effectiveness and revenue by identifying development opportunities and delivering sales training and coaching. In response to business requirements, they will design and deliver a range of sales focussed learning solutions to develop knowledge, skills and strengths of the sales teams. Further to this they will support development of individuals through 1:1 coaching sessions when support is required. As this role is to support a number of Telesales Teams across the Peninsula Group the individual will need to have some flexibility to support the various business and be willing to travel to other offices on occasion

Day-to-Day Responsibilities

To work in conjunction with the Business Support team to design and deliver the induction training of all new Telesales Executives ensuring that they have the knowledge, skills and motivation to meet the targets set.
To design and deliver an on-going training schedule for the sales floor to ensure we have a world class sales function
To identify individual training needs of Sales Executives and to effectively communicate with the Floor Managers to ensure that the performance and productivity of all Sales Executive’s is increased.
To ensure trainings in place to maximise productivity of sales from our CRM by providing on-going training in the use of Salesforce and keeping up to date with any developments and implementing across the department.
Liaising internally with the design and update all training course materials in line with the business needs.
To ensure that all training is of a professional standard and that Sales Executive’s are able to meet the standard required by the business and achieve targets.
To review the effectiveness of Sales Training against company requirements, in terms of the appropriateness and quality of training courses.
To maintain and up to date training records for all BST staff and review monthly with the Head of Department.

What you Bring to the Team

Proven track record in delivering results in a high energy call centre environment.
Previous experience in a sales training environment
Ability to prepare training material and documentation
Experience of using a CRM system, Salesforce ideally.
Excellent communication skills, both written and verbal
Be able to demonstrate knowledge of the sales process
Ability to motivate, inspire and develop others
A confident, strong, friendly personality
Self-motivated with ability to work and deliver under pressure
Excellent rapport building skills
Flexible approach to work

What will you get in return?

Upto £28,000 Basic
Quarterly Bonus available
25 days’ holiday + plus bank holidays + your birthday off, with an increase to your holidays after 2 years service
Exclusive access to Perkbox discounts to save on your shopping
Christmas bonus after 3 years
Access to Employee Assistance Programme to help with lifes challenges
Life Insurance
Enrolment into our annual Profit Share scheme
International Sales Conferences and award trips

At Peninsula our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Peninsula the Company it is. Our main head office is in Manchester City Centre, with offices across the UK, Ireland, Australia, New Zealand and Canada.

If you've experience in delivering telesales training and are keen to work for a thriving business that invests in its team members, then apply today for this great opportunity!

Business Development Manager – Field Based/ Manchester /£30000 - £40000 per annum

View Vacancy

Our client are one of the leading providers of advice and consultancy across HR, Health and Safety and Employment Law and are looking for a business development manager to generate new business through face to face consultative selling to a range of SME clients in the area. You will be responsible for your own diary, building your own pipeline of business and being the face of our Business in your local area. We’re looking for a dynamic, motivated, high performing and experienced new Business Development professional, who takes a consultative approach and has previously worked in a 100% new business, B2B sales role.
From the client:
“This is a fantastic role for an experienced, consultative business development manager who has the ability to hunt new business and meet with SME owners in the field to sell our award winning HR and Health and Safety solutions that include the well-known Bright HR software company as seen on Sky News (Over 60,000 customers over the UK, Ireland, Australia, New Zealand and Canada!).

Business Development managers are integral to our success, ensuring we become the Number one HR and H&S solutions provider in the UK. You will be able to build rapport with your clients and be excited by hunting your new business, with the help of our telemarketing team and building your own referral network.

Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative ‘value based’ selling style are important to success

On a daily basis you will be on the road, building networks and meeting clients in your allocated post code ensuring that you are the go to person for any HR and H&S solutions.”

Day-to-Day Responsibilities:

Self-generating new leads, appointments and referrals through day to day new business activity.
Working with the Head of Seminars to generate a monthly seminar/ webinar plan to maximise sales opportunities.
Generating and attending meetings with potential introducers and referral partners.
Achieve monthly and quarterly minimum sales targets.
Accurately build, manage and maintain your sales pipeline.
Thrive on working in a fast paced, target focussed high energy and high reward culture.

Why Join our Team?
This is a superb place to work if you love problem solving, enjoy a challenge and working at pace. If you have a genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference. We’re a family-run business, who are incredibly ambitious and constantly expanding and can promise you’ll enjoy every day.

P966961LCR01

INDPSA

Business Development Manager – Field Based/ North West /£30000 - £40000 per annum

View Vacancy

Our client are one of the leading providers of advice and consultancy across HR, Health and Safety and Employment Law and are looking for a business development manager to generate new business through face to face consultative selling to a range of SME clients in the area. You will be responsible for your own diary, building your own pipeline of business and being the face of our Business in your local area. We’re looking for a dynamic, motivated, high performing and experienced new Business Development professional, who takes a consultative approach and has previously worked in a 100% new business, B2B sales role.
From the client:
“This is a fantastic role for an experienced, consultative business development manager who has the ability to hunt new business and meet with SME owners in the field to sell our award winning HR and Health and Safety solutions that include the well-known Bright HR software company as seen on Sky News (Over 60,000 customers over the UK, Ireland, Australia, New Zealand and Canada!).

Business Development managers are integral to our success, ensuring we become the Number one HR and H&S solutions provider in the UK. You will be able to build rapport with your clients and be excited by hunting your new business, with the help of our telemarketing team and building your own referral network.

Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative ‘value based’ selling style are important to success

On a daily basis you will be on the road, building networks and meeting clients in your allocated post code ensuring that you are the go to person for any HR and H&S solutions.”

Day-to-Day Responsibilities:

Self-generating new leads, appointments and referrals through day to day new business activity.
Working with the Head of Seminars to generate a monthly seminar/ webinar plan to maximise sales opportunities.
Generating and attending meetings with potential introducers and referral partners.
Achieve monthly and quarterly minimum sales targets.
Accurately build, manage and maintain your sales pipeline.
Thrive on working in a fast paced, target focussed high energy and high reward culture.

Why Join our Team?
This is a superb place to work if you love problem solving, enjoy a challenge and working at pace. If you have a genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference. We’re a family-run business, who are incredibly ambitious and constantly expanding and can promise you’ll enjoy every day.

P966961LCR03

INDPSA

Business Development Manager – Field Based/ North West /£30000 - £40000 per annum

View Vacancy

Our client are one of the leading providers of advice and consultancy across HR, Health and Safety and Employment Law and are looking for a business development manager to generate new business through face to face consultative selling to a range of SME clients in the area. You will be responsible for your own diary, building your own pipeline of business and being the face of our Business in your local area. We’re looking for a dynamic, motivated, high performing and experienced new Business Development professional, who takes a consultative approach and has previously worked in a 100% new business, B2B sales role.
From the client:
“This is a fantastic role for an experienced, consultative business development manager who has the ability to hunt new business and meet with SME owners in the field to sell our award winning HR and Health and Safety solutions that include the well-known Bright HR software company as seen on Sky News (Over 60,000 customers over the UK, Ireland, Australia, New Zealand and Canada!).

Business Development managers are integral to our success, ensuring we become the Number one HR and H&S solutions provider in the UK. You will be able to build rapport with your clients and be excited by hunting your new business, with the help of our telemarketing team and building your own referral network.

Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative ‘value based’ selling style are important to success

On a daily basis you will be on the road, building networks and meeting clients in your allocated post code ensuring that you are the go to person for any HR and H&S solutions.”

Day-to-Day Responsibilities:

Self-generating new leads, appointments and referrals through day to day new business activity.
Working with the Head of Seminars to generate a monthly seminar/ webinar plan to maximise sales opportunities.
Generating and attending meetings with potential introducers and referral partners.
Achieve monthly and quarterly minimum sales targets.
Accurately build, manage and maintain your sales pipeline.
Thrive on working in a fast paced, target focussed high energy and high reward culture.

Why Join our Team?
This is a superb place to work if you love problem solving, enjoy a challenge and working at pace. If you have a genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference. We’re a family-run business, who are incredibly ambitious and constantly expanding and can promise you’ll enjoy every day.

P966961LCR02

INDPSA

Business Development Manager – Field Based/ South East /£30000 - £40000 per annum

View Vacancy

Our client are one of the leading providers of advice and consultancy across HR, Health and Safety and Employment Law and are looking for a business development manager to generate new business through face to face consultative selling to a range of SME clients in the area. You will be responsible for your own diary, building your own pipeline of business and being the face of our Business in your local area. We’re looking for a dynamic, motivated, high performing and experienced new Business Development professional, who takes a consultative approach and has previously worked in a 100% new business, B2B sales role.
From the client:
“This is a fantastic role for an experienced, consultative business development manager who has the ability to hunt new business and meet with SME owners in the field to sell our award winning HR and Health and Safety solutions that include the well-known Bright HR software company as seen on Sky News (Over 60,000 customers over the UK, Ireland, Australia, New Zealand and Canada!).

Business Development managers are integral to our success, ensuring we become the Number one HR and H&S solutions provider in the UK. You will be able to build rapport with your clients and be excited by hunting your new business, with the help of our telemarketing team and building your own referral network.

Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative ‘value based’ selling style are important to success

On a daily basis you will be on the road, building networks and meeting clients in your allocated post code ensuring that you are the go to person for any HR and H&S solutions.”

Day-to-Day Responsibilities:

Self-generating new leads, appointments and referrals through day to day new business activity.
Working with the Head of Seminars to generate a monthly seminar/ webinar plan to maximise sales opportunities.
Generating and attending meetings with potential introducers and referral partners.
Achieve monthly and quarterly minimum sales targets.
Accurately build, manage and maintain your sales pipeline.
Thrive on working in a fast paced, target focussed high energy and high reward culture.

Why Join our Team?
This is a superb place to work if you love problem solving, enjoy a challenge and working at pace. If you have a genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference. We’re a family-run business, who are incredibly ambitious and constantly expanding and can promise you’ll enjoy every day.

P966961LCR04

INDPSA

Business Development Manager – Field Based/ West Midlands /£30000 - £40000 per annum

View Vacancy

Our client are one of the leading providers of advice and consultancy across HR, Health and Safety and Employment Law and are looking for a business development manager to generate new business through face to face consultative selling to a range of SME clients in the area. You will be responsible for your own diary, building your own pipeline of business and being the face of our Business in your local area. We’re looking for a dynamic, motivated, high performing and experienced new Business Development professional, who takes a consultative approach and has previously worked in a 100% new business, B2B sales role.
From the client:
“This is a fantastic role for an experienced, consultative business development manager who has the ability to hunt new business and meet with SME owners in the field to sell our award winning HR and Health and Safety solutions that include the well-known Bright HR software company as seen on Sky News (Over 60,000 customers over the UK, Ireland, Australia, New Zealand and Canada!).

Business Development managers are integral to our success, ensuring we become the Number one HR and H&S solutions provider in the UK. You will be able to build rapport with your clients and be excited by hunting your new business, with the help of our telemarketing team and building your own referral network.

Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative ‘value based’ selling style are important to success

On a daily basis you will be on the road, building networks and meeting clients in your allocated post code ensuring that you are the go to person for any HR and H&S solutions.”

Day-to-Day Responsibilities:

Self-generating new leads, appointments and referrals through day to day new business activity.
Working with the Head of Seminars to generate a monthly seminar/ webinar plan to maximise sales opportunities.
Generating and attending meetings with potential introducers and referral partners.
Achieve monthly and quarterly minimum sales targets.
Accurately build, manage and maintain your sales pipeline.
Thrive on working in a fast paced, target focussed high energy and high reward culture.

Why Join our Team?
This is a superb place to work if you love problem solving, enjoy a challenge and working at pace. If you have a genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference. We’re a family-run business, who are incredibly ambitious and constantly expanding and can promise you’ll enjoy every day.

P966961LCR05

INDPSA

Business Development Manager – Field Based/ South East /£30000 - £40000 per annum

View Vacancy

Our client are one of the leading providers of advice and consultancy across HR, Health and Safety and Employment Law and are looking for a business development manager to generate new business through face to face consultative selling to a range of SME clients in the area. You will be responsible for your own diary, building your own pipeline of business and being the face of our Business in your local area. We’re looking for a dynamic, motivated, high performing and experienced new Business Development professional, who takes a consultative approach and has previously worked in a 100% new business, B2B sales role.
From the client:
“This is a fantastic role for an experienced, consultative business development manager who has the ability to hunt new business and meet with SME owners in the field to sell our award winning HR and Health and Safety solutions that include the well-known Bright HR software company as seen on Sky News (Over 60,000 customers over the UK, Ireland, Australia, New Zealand and Canada!).

Business Development managers are integral to our success, ensuring we become the Number one HR and H&S solutions provider in the UK. You will be able to build rapport with your clients and be excited by hunting your new business, with the help of our telemarketing team and building your own referral network.

Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative ‘value based’ selling style are important to success

On a daily basis you will be on the road, building networks and meeting clients in your allocated post code ensuring that you are the go to person for any HR and H&S solutions.”

Day-to-Day Responsibilities:

Self-generating new leads, appointments and referrals through day to day new business activity.
Working with the Head of Seminars to generate a monthly seminar/ webinar plan to maximise sales opportunities.
Generating and attending meetings with potential introducers and referral partners.
Achieve monthly and quarterly minimum sales targets.
Accurately build, manage and maintain your sales pipeline.
Thrive on working in a fast paced, target focussed high energy and high reward culture.

Why Join our Team?
This is a superb place to work if you love problem solving, enjoy a challenge and working at pace. If you have a genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference. We’re a family-run business, who are incredibly ambitious and constantly expanding and can promise you’ll enjoy every day.

P966961LCR06

INDPSA

Business Development Manager – Field Based/ East of England /£30000 - £40000 per annum

View Vacancy

Our client are one of the leading providers of advice and consultancy across HR, Health and Safety and Employment Law and are looking for a business development manager to generate new business through face to face consultative selling to a range of SME clients in the area. You will be responsible for your own diary, building your own pipeline of business and being the face of our Business in your local area. We’re looking for a dynamic, motivated, high performing and experienced new Business Development professional, who takes a consultative approach and has previously worked in a 100% new business, B2B sales role.
From the client:
“This is a fantastic role for an experienced, consultative business development manager who has the ability to hunt new business and meet with SME owners in the field to sell our award winning HR and Health and Safety solutions that include the well-known Bright HR software company as seen on Sky News (Over 60,000 customers over the UK, Ireland, Australia, New Zealand and Canada!).

Business Development managers are integral to our success, ensuring we become the Number one HR and H&S solutions provider in the UK. You will be able to build rapport with your clients and be excited by hunting your new business, with the help of our telemarketing team and building your own referral network.

Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative ‘value based’ selling style are important to success

On a daily basis you will be on the road, building networks and meeting clients in your allocated post code ensuring that you are the go to person for any HR and H&S solutions.”

Day-to-Day Responsibilities:

Self-generating new leads, appointments and referrals through day to day new business activity.
Working with the Head of Seminars to generate a monthly seminar/ webinar plan to maximise sales opportunities.
Generating and attending meetings with potential introducers and referral partners.
Achieve monthly and quarterly minimum sales targets.
Accurately build, manage and maintain your sales pipeline.
Thrive on working in a fast paced, target focussed high energy and high reward culture.

Why Join our Team?
This is a superb place to work if you love problem solving, enjoy a challenge and working at pace. If you have a genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference. We’re a family-run business, who are incredibly ambitious and constantly expanding and can promise you’ll enjoy every day.

P966961LCR07

INDPSA

Business Development Manager – Field Based/ South East /£30000 - £40000 per annum

View Vacancy

Our client are one of the leading providers of advice and consultancy across HR, Health and Safety and Employment Law and are looking for a business development manager to generate new business through face to face consultative selling to a range of SME clients in the area. You will be responsible for your own diary, building your own pipeline of business and being the face of our Business in your local area. We’re looking for a dynamic, motivated, high performing and experienced new Business Development professional, who takes a consultative approach and has previously worked in a 100% new business, B2B sales role.
From the client:
“This is a fantastic role for an experienced, consultative business development manager who has the ability to hunt new business and meet with SME owners in the field to sell our award winning HR and Health and Safety solutions that include the well-known Bright HR software company as seen on Sky News (Over 60,000 customers over the UK, Ireland, Australia, New Zealand and Canada!).

Business Development managers are integral to our success, ensuring we become the Number one HR and H&S solutions provider in the UK. You will be able to build rapport with your clients and be excited by hunting your new business, with the help of our telemarketing team and building your own referral network.

Industry experience is NOT required as full training is provided, but high energy, target focus and a consultative ‘value based’ selling style are important to success

On a daily basis you will be on the road, building networks and meeting clients in your allocated post code ensuring that you are the go to person for any HR and H&S solutions.”

Day-to-Day Responsibilities:

Self-generating new leads, appointments and referrals through day to day new business activity.
Working with the Head of Seminars to generate a monthly seminar/ webinar plan to maximise sales opportunities.
Generating and attending meetings with potential introducers and referral partners.
Achieve monthly and quarterly minimum sales targets.
Accurately build, manage and maintain your sales pipeline.
Thrive on working in a fast paced, target focussed high energy and high reward culture.

Why Join our Team?
This is a superb place to work if you love problem solving, enjoy a challenge and working at pace. If you have a genuine enthusiasm for overcoming obstacles and learning, you’ll love it. Your technical skills will be tested every day. There are endless opportunities for you to develop and grow and you’ll really make a difference. We’re a family-run business, who are incredibly ambitious and constantly expanding and can promise you’ll enjoy every day.

P966961LCR08

INDPSA

Customer Service Team Manager/ Manchester /£25000 - £30000 per annum

View Vacancy

Job Purpose
In a fast-paced busines, the role will manage the day to day running of the Peninsula On-boarding and Client Support Team

Job Overview
In a fast-paced business, this hire will manage the day to day running of the Peninsula UK On-boarding Team and Client Support Team. The Team Manager will be an advocate of the customer first approach, always looking for new ways to improve our clients experience and services provided, as well as ensuring day to day operational responsibilities are achieved through regular 1-2-1’s, the delivery of all team KPI’s in line with company policy

Day-to-Day Responsibilities

Day to say management of a team who are responsible for the successful of onboarding of clients and providing first class client support. This includes ensuring appropriate customer SLAs are adhered to, goals and objectives are clearly communicated and coaching, and training takes place.
Continuously review the ‘new’ client journey and associated processes and engage with internal stakeholders to continuously improve client onboarding.
Accountability for ensuring that all clients are onboarded in timely and efficient manager within SLA.
Accountability for ensuring that all client queries are handled effectively within SLA.
To ensure service response and recovery is of the highest standard with a focus on quick resolution and client retention.
To be an ambassador for super service through clearly communicating to all departments.
Liaising with Heads of Service to ensure sharing of best practice and conforming to group policies and procedures
Ensure communication is kept open, encourage discussion of problems, issues and ideas including discussion with any other associated departments within the group.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

Job Goals and Metrics

To contact all new clients within SLA to implement new client services
To ensure all care calls are completed on time
To consistently improve on all measured metrics
To complete quality checks each month
To complete weekly and monthly reporting
Identify opportunity for improvements and deliver training and development
Team SLA Management of 99%+
Monthly team 121 reviews
Quarterly team performance reviews

What you Bring to the Team

Strong Management skills including the ability to drive a team
Outstanding customer service skills and experience
Excellent communication skills
Attention to detail
Ability to prioritise your workload, under pressure in conjunction with deadlines
Ability to present information accurately
Ability to work in a fast-paced environment
Strong time management skills
A dynamic and flexible approach, as well as the ability to work under pressure

Why Join our Team?
This is a fantastic multi award winning place to work if you enjoy working in a fast-paced environment providing world class customer experience. The office is fast-paced and busy so we look for colleagues who have a positive can do and results focused attitude. Through training and development, we make sure that everyone who works here has the tools and resources they need to build their careers.

P967002LS

Compliance and Quality Assurance Manager/ Manchester /£30000 - £35000 per annum

View Vacancy

Compliance and Quality Assurance Manager
Manchester City Centre - Close to Victoria Station
Salary up to £35,000 DOE

Job Overview
We are looking for a highly motivated, skilled, driven individual to join our evolving sales and compliance Team. The ideal candidate will have previous experience working in a regulated environment preferably within the FCA’s regulatory framework. The successful candidate will manage a range of compliance issues within a sales led environment and will be responsible for assessing risks, identifying patterns and trends, whilst performing overall compliance management and quality assurance of the sales process, in the form of internal auditing and the implementation of measures.

Day to day responsibilities

Analyse full sales process to ensure sales procedures are compliant with regulatory authorities including the Financial Conduct Authority (“FCA”)
Assessment of Business Development Managers for quality and compliance standards
To work closely with the existing Quality and Call Assessor and ensure time is managed effectively.
Co-ordinate Floor Manager assessments and provide a monthly report to the Head of
To complete accurate call assessment forms for each call that you listen to and ensure that a consistent approach to the scoring is decided
Conduct compliance investigations as and when required and advise on themes and trends.
Responsible for the overall design, implementation, and ongoing enhancement of compliance procedures, whilst ensuring its alignment with business objectives
Responsible for the implementation and monitoring of compliance controls including carrying out regular spot checks of websites, emails, letters, documents, and processes.
Internal auditing of processes and procedures from a compliance perspective, particularly those procedures relating to the sales process.
Develop an effective education and engagement program through ongoing communication and training to senior management.

What you bring to the team

Background working in a regulated environment essential
Excellent Planning and Organisational skills with a strong attention to detail.
Ability to communicate effectively and provide feedback in a constructive manner.
High level of integrity and accountability for results

If this role sounds like the ideal role for you, click apply today!

Sales Manager/ Manchester /£25000 - £35000 per annum

View Vacancy

Business Sales Floor Manager
Basic Salary up to £35,000 depending on experience OTE £50,000
Manchester City Centre - Near to Victoria Train Station
No Shifts! Monday to Friday 8.45am – 5.30pm
Fantastic benefits and earning potential!

Who we are
BrightHR is a people management software company and we are a blazing a trail for brilliant workplace cultures. Have a look at our feedback on Glassdoor to see what our team have to say!

Our solution enables businesses to effortlessly implement HR processes, from approving holidays, logging sickness and tracking lateness, managing the workforce rota & shifts, and organising HR documents. We also provide specialist knowledge on so many topics from employment law advice, Health and Safety and Insurance

What are we looking for?
We are looking for a confident, “hands on” proven, high performing Sales Team Leader to join our business at this exciting time. You will be part of a department which is responsible for the generation of demonstrations (and upsell opportunities) for our digital services. This is a critical role for the business to sustain and build on its success in the UK. The product itself being new to the Peninsula Group will see you offering ideas and feedback to the Head of Sales of ways to improve performance and sales conversion.

The ideal candidate will have a background in managing an outbound telephone-based Sales Team, driving quality and sales performance in a targeted and dynamic environment. You should not be afraid to challenge the team and should be a confident decision maker. Experience of working in a b2b environment is desirable, although not essential. A pro-active approach to management, coaching, pipeline & campaign planning and driving sales revenue are a must!

Day-to-Day Responsibilities

Recruiting, training, coaching and managing a high performing telesales team of up to 15 individuals
Developing & managing the CRM system to optimise data and leads
To provide daily, weekly, monthly and quarterly sales figures and MI
To regularly walk the sales floor to drive activity and performance and KPIs
Manipulate sales data to maximise opportunity
Campaign management
To continuously seek to improve sales performance through monitoring all leads, conversions and sales actively
To introduce fresh incentives to motivate and drive the team.

What you Bring to the Team

Track record of managing a telephone based sales department
Ability to build, manage and drive sales performance in a targeted, entrepreneurial business
Ability to influence and liaise with all levels up to Directors
A consultative sales approach.

If this sounds like the right opportunity for your, click on the link to apply today!

Sales Trainer/ Manchester /£28000 - £36000 per annum

View Vacancy

Administrator/ Manchester /£18000 - £22000 per annum

View Vacancy

Planning Administrator/ Manchester /£19000 - £20000 per annum

View Vacancy

Planning Administrator
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Planning Administrator.
We are looking for a driven, motivated candidate with strong administration experience. The successful candidate will be responsible for providing administrative support to the resource planning function to support the efficient running of the wider operation. Managing workloads and making key decisions on time management across the full operation.

Day to Day Responsibilities:

Planning of internal offline time, training, meetings, ect. utilising existing tools and developing ways in which to improve processes and communication
Reporting, running and distribution (MI, Call Traffic detail, Workmode/offline activities, etc)
Assisting in management and maintenance of schedules and ensuring accuracy in the detail, reviewing shortfalls in staffing and taking action to fill areas that require support
Assisting in support of management of offline time and to use telephony platform (openscape) to monitor the availability of staff who are able to receive incoming calls
Providing suggestions and innovative ideas to improve current working practices.
To support inbound calls into the resource planning team, evaluate each request and advise accordingly
To ensure updates, pre-planned offline time and shift rotations are recorded into the live rota in a timely manner to ensure visibility of the workforce at all times.
Updating internal systems with available overtime shifts in advance to bridge gaps and manage staffing levels to meet client demand in line with our forecast.
Take responsibility for all queries coming into the resource planning imbox to respond or pass to the appropriate person and action accordingly.
To ensure the highest level of customer service is adhered to
To ensure client confidentiality is maintained.
To establish and maintain efficient working relationships with colleagues and clients.

In order to be considered for this opportunity it is essential that you have the following:

Be innovative and ideas led with your approach.
A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
A high level of confidentiality due to the sensitive information you will be privy to.
Exceptional administration skills and the ability to provide accuracy and attention to detail whilst working at a fast pace.
Strong time management skills.
A dynamic and flexible approach, as well as the ability to work under pressure.

P967013BG

INDPENO

Copywriter/ Manchester /£26000 - £28000 per annum

View Vacancy

Job Purpose
You know what copywriting is and you can prove your success at driving leads and sales. In fact, that’s your speciality.
You’re creative. An ideas factory. A word-whizz that turns dry content into exciting, income-generating copy. Whether it’s a clever tagline or a fully-integrated marketing campaign, you deliver. On time, to brief, and with outstanding results.

Of course, you know copywriting principles and you know how to use them. You perform thorough research, and you’re a tone of voice connoisseur.
You have a natural ability to manage multiple briefs across different media in a fast-paced business, while consistently delivering quality work. You work well as part of a team, but also deliver your best when trusted to get on with creating copy magic.

Above all, you know what makes people tick, so you can change your readers’ behaviour using nothing more than ink on a page or pixels on a screen.

Day-to-day responsibilities
In a role reporting to the Lead Copywriter, you’ll create work either from scratch or by turning dry technical subjects into outstanding pieces of content. You will:

Write conversion copy for email marketing, automation, landing pages, PPC ads, display, and conversion rate optimisation experiments.
Write digital content, monthly newsletters, video and audio scripts, and general marketing collateral.
Follow Bright’s tone of voice recommendations and manage constructive feedback from senior colleagues and stakeholders.
Be meticulous and create work to a high standard.
Write copy that stands out in a market saturated with similar messages.
Use technical content and expertise from within the Group as well as performing deep research.
Monitor competitor activity, customer behaviour and the latest trends to improve the performance of your writing and content.
Ensure all copy is delivered to brief, on time, and to the required quality standards.

Essential skills & experience

At least two-years professional copywriting experience.
Demonstrable understanding of copywriting best practices.
Experience creating lead generation content.
Creativity, enthusiasm, curiosity and a desire to improve.

• Strong organisation and time management skills

P967028CC

INDPENO

Personal Assistant/ Manchester /£23000 - £25000 per annum

View Vacancy

PA to the Chief Executive Officer
Manchester City Centre
£23,000 - £25,000

Health Assured are the leading provider of the Employee Assistance Programme and we are looking for an enthusiastic, motivated and hardworking PA to support our CEO.

You will be adaptable to a variety of administrative tasks that will assist the Chief Executive Officer, and the wider leadership team, in carrying out their day to role in leading, directing and managing all business and service operations across Health Assured.

This is an exciting role that will require excellent organisational skills and attention to detail.

Key Responsibilities:

To devise and maintain office systems, including data management and filing
To arrange travel and accommodation where required
To manage incoming email and post, occasionally corresponding on behalf of the recipient
To organise and maintain the Chief Executive Officer’s diary and make appointments, including any print outs required for scheduled meetings and preparation of meeting agendas where required
To assist the Chief Executive Officer in ensuring that work assigned by them to other individuals or departments is completed, i.e. follow up on delegated work in order to meet deadlines
To assist the Chief Executive Officer and leadership team with any internal reporting, e.g. the preparation of reports for the Board Meetings, etc
Supporting the Chief Executive Officer with HR issues, which will consist of minute taking, drafting letters etc
To co-ordinate monthly payroll across departments ensuring that group deadlines are met

You will have:

An excellent attention to detail
The ability to think outside the box and work on your own initiative
A high level of confidentiality, integrity and reliability
Excellent word processing and IT skills, including knowledge of a range of software packages such as Outlook, Excel, PowerPoint, Work and internet explorer
Previous experience working in a PA/scheduling role within a Corporate environment

Why Health Assured?

Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 14 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you’ll be doing work that matters and you’ll be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Internal Recruiter/ Manchester /£20000 - £23000 per annum

View Vacancy

Internal Recruiter
Manchester City Centre - Close to Victoria Station
Upto £23,000

A great opportunity to join an internal recruitment function within BrightHR. The role of the Internal Recruiter is to be responsible for sourcing and interviewing potential candidates in order to maintain and grow our various Departments across BrightHR.

Job Overview
This is a fantastic opportunity to have a direct impact on the success of our business by recruiting the very best people in the market. Working alongside a variety of stakeholders, supporting them with their current and future talent requirements. Your main marketing tools will be via telephone, email, mail shots, job boards and social media.

Day to day responsibilities

To be a ‘brand ambassador’ when dealing with all potential candidates, always embracing our company values.
Handling a high volume of vacancies, whilst prioritising and structuring multiple tasks.
Perform CV & Candidate screening, skill matching introducing candidates to the business
Conducting telephone interviews in the most professional, time efficient and overall effective manner.
Ensuring that both candidates and stakeholders receive a first-class experience throughout the recruitment process.
Manage effective communications with potential candidates in talent pools in a timely and appropriate manner.
Assist Hiring Manager in developing appropriate selection methods, including timescales and talent pipelining.
Creating engaging and accurate adverts to attract suitable candidates.
Monitoring all job adverts, ensuring the ATS (Applicant Tracking System) is always kept up to date
Scheduling all final interviews and where appropriate assisting candidates with preparation for final interviews.

Benefits

25 days’ holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years’ service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Company incentives, access to discount schemes.
Profit Share Scheme.

This is a fantastic opportunity to develop your career in sales. If you feel you have what it takes to be successful in this position, please apply today!

Case Management Administrator/ Manchester /Competitive

View Vacancy

Case Management Administrator
Manchester City Centre
£19,000 + excellent benefits

Health Assured are one of the UK's leading Employee Assistance Programme and Occupational Health providers. We work with some of the UK's leading organisations to deliver innovative and robust solutions that benefit employees and drive best value for employers.

We are currently looking for a highly motivated Administrator to join our Case Management team to support in the administration of tasks surrounding the successful matching of face to face counselling referrals to affiliate counsellors within our network.

Responsibilities:

Ensure all counselling cases are matched within SLA
To monitor, mentor and ensure the affiliate network are working in line with Health Assured clinical governance and embracing short-term work place counselling
Ensure we hold accurate records for our in-house and affiliate network counsellors, updating system maps and databases when required
Effectively monitor risk cases in accordance to Health Assured risk policy
To manage and arrange training sessions, liaising with external companies to meet their needs and ensure this is implemented successfully
To maintain confidentiality and discretion when dealing with any cases, or sensitive information obtained as part of the role
Answering telephone calls and dealing with general departmental enquiries when required

Key Skills:

Experience in Data entry, scheduling and diary management
Track record of meeting and exceeding KPI’s and targets
Ability to engage clients, colleagues and management via telephone, face to face or written communications
High level of organisation skills, ability to work to tight deadlines, targets and complete project work to a consistently high standard

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?
Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 14 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Advisor (Call Handler)/ Manchester /Competitive

View Vacancy

Advisor / Call Handler
Manchester City Centre
£20,000 + excellent benefits

Shift pattern - Monday, Tuesday: 9am-5pm, Wednesday, Thursday: 10am-6pm, Sunday: 9am-5pm

Health Assured are the UK's leading Employee Assistance Programme provider. We work with some of the UK's leading organisations to deliver innovative and robust solutions that benefit employees and drive best value for employers.

We are looking for an enthusiastic Advisor to work on the front line of the Employee Assistance Programme alongside our Counselling and Legal teams. This is a fast-paced, customer focused environment that will involve working on our helpline to support our clients and triage calls.

Key Responsibilities:

To provide an efficient and effective telephone service to all callers
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed
Greet clients making them feel comfortable and at ease, exploring the clients’ situation and identifying the next steps, including assessing the risk/urgency of the issue
Ensure that personal knowledge of the EAP is continually developing, and that departmental procedures and protocols are always adhered to
Ensure that all notes are recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database

Key Skills:

Excellent listening skills
Ability to work to deadlines
Previous experience working on inbound phone lines
Ability to prioritise and work independently
Open minded and non-judgemental
Experience providing great customer service

What will you get in return?

25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription

Why Health Assured?
Health Assured is the UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 14 million lives. We offer the most comprehensive employee assistance programme (EAP) on the market today, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees, and their family members.

At Health Assured our team is our greatest asset; contributing valued knowledge, skills, and enthusiasm every day to make Health Assured the Company it is. As part of Health Assured, you will be doing work that matters and you will be part of a company that is still striving to grow, develop and evolve, and in turn, we pledge to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.

Careers at Peninsula

Do you have talent, drive and commitment?

How we reward your hard work

Day off for your birthday

Competitive holiday entitlement

Access to Perkbox discount club

Social events hosted throughout the year

Contributory pension scheme

Access to our Employee Assistance Programme

Life insurance cover

Private health cover (after 5 years’ service)

Employee Profit Share Scheme

One of the best companies to work for...

Current vacancies

Can't find a vacancy?

Can't find a vacancy?

Job Details

Apply for this job

Sorry

Suggested Resources

Latest Guides

Implied terms of a contract

Dismissal due to mental illness

Sunday working

HR roles and responsibilities

Recent Blogs

Popular Downloads

Manual Handling Risk Assessment Template

Health & safety policy template

Health & Safety Policy Statement Template

Flexible working hours policy UK

Thank you

Thank you

Thank you

Careers at Peninsula

Do you have talent, drive and commitment?

How we reward your hard work

Day off for your birthday

Competitive holiday entitlement

Access to Perkbox discount club

Social events hosted throughout the year

Contributory pension scheme

Access to our Employee Assistance Programme

Life insurance cover

Private health cover (after 5 years’ service)

Employee Profit Share Scheme

One of the best companies to work for...

Current vacancies

Can't find a vacancy?

Can't find a vacancy?

Job Details

Apply for this job

Sorry

Suggested Resources

Latest Guides

Implied terms of a contract

Dismissal due to mental illness

Sunday working

HR roles and responsibilities

Recent Blogs

Here’s what I know: there’s always an opportunity

85% of fire doors would fail an inspection – would yours?

60% of employers don’t know staff breastfeeding rights

My employee has a mental health problem: what can I do?

Popular Downloads

Manual Handling Risk Assessment Template

Health & safety policy template

Health & Safety Policy Statement Template

Flexible working hours policy UK

Thank you

Get in touch with Peninsula

Thank you

Book place

Thank you

Get in touch with Peninsula

Thank you.