Peninsula helped us to actually grow the business in a better way

A company logo that shows an orange shape against a white background.


A man in a shirt standing against a wall.
  • Business size

    Startup business

  • Industry


  • Support

    Unlimited HR support


Gareth is managing director at Caroo, a tech platform that matches candidates with employers. Here’s why he chose Peninsula to help scale up his start-up…

The situation

When Gareth launched his tech platform, he was managing all aspects of the business – from marketing to sales.

It was what he needed to do to get his start-up off the ground. But with so much to do, he didn’t have time to look into HR processes.

So by the time Caroo was ready to grow, Gareth didn’t have the right paperwork to hire new staff. And while he found some generic samples to base his employee contracts on, they weren’t compatible with how he wanted to run his business.

To save plunging his new profits into a fulltime HR manager, he turned to Peninsula…

The solution

Gareth’s main priority was to build a fair and supportive workplace.

To help him achieve this, Peninsula consultants reviewed all his existing processes. They listened to how he wanted to run his business – and crafted watertight employee contracts and new starter paperwork for him.

Then, they guided Gareth through essential HR procedures, like a setting up a staff onboarding process and probation policy.

This meant Gareth was able to give his new staff a smooth and stress-free welcome – and an engaging employee experience. And most importantly, it was all in line with UK employment law.

As Gareth had no HR experience, he found it reassuring to know he was building his start-up on a safe foundation.

  • Essential HR procedures

    Peninsula advised Gareth on how to safely onboard new staff in line with UK law.

  • Custom workplace policies

    Gareth was able to build a workplace culture he felt proud of, with custom HR policies and employee handbooks.

A man in a shirt standing against a wall.
Gareth Peterson

Peninsula helped us put all our policies in place and advised in areas to help us actually grow the business in a good way.

- Gareth Peterson / Managing Director of Caroo

The outcome

Now, Gareth feels confident handling any HR meeting or situation.

With round-the-clock access to clear advice, Peninsula has helped Gareth improve his own HR understanding. And even though his business is larger now, he still enjoys the same unlimited support – for the same fixed price.

That’s despite having more staff, and as a result, a bigger HR responsibility.

It means he has the tools and support to continue growing his business safely. And while he does so, he grows his own HR skills to become the leader he wants to be.

It frees up more time

It frees up more time but also educates me to be a better leader and to make sure everything's done in a fair way

- Gareth / Managing Director of Caroo

The safer way to start a business

  • Craft a better employee experience

  • Rule out risk

  • Create custom workplace rules

Feefo Customer Rating 4.8 out of 5


Independent Service Rating based on 1444 verified reviews.

FeeFo Logo
Read all reviews

Try Brainbox for free today

When AI meets 40 years of Peninsula expertise... you get instant, expert answers to your HR and health & safety questions

Tens of thousands of business owners reduce risk and worry with Peninsula support. Discover their stories below…

  • A man wearing a black t-shirt.

    Human resources

    Empower Youth Zones

    Peninsula saves us money by streamlining our processes

    Adam is CEO at Empower Youth Zones, a youth charity in Manchester. He explains how Peninsula refreshed his Health & Safety and HR processes, saving his charity time and money.

    • 70 employees
    • Childcare and education
  • A woman with dark hair and a green jacket.

    Human resources

    Pachamama Group

    Peninsula help us grow and learn – for half the cost of hiring an HR person

    Maria is Head of People at Panchama Group, a restaurant group in London. She discusses how she works with Peninsula to free up time and boost HR confidence within the business.

    • 140 employees
    • Hospitality
  • A man wearing a suit standing outside the entrance of a building,

    Human resources

    Sunderland Counselling Service

    We enhanced our family policies with Peninsula

    Toby is Chief Executive at Sunderland Counselling Service, a charity that provides talking therapy services across the North East of England. He discusses the value of HR documentation support from Peninsula.

    • 170 employees
    • Non-profit
  • A woman helping a customer on a mobility scooter.

    Human resources

    Thistle Help

    I felt confident going into meetings knowing I was doing it right

    Laura is Director at Thistle Help – a retailer that sells mobility equipment. When she experienced issues with a new employee, she turned to Peninsula for support…

    • 15 employees
    • Retail
  • The image shows a man standing next to a blue van.

    Human resources

    Celsius Plumbing

    The software streamlined so many things that were once laborious processes

    Michael owns a plumbing business with 16 staff. While he had big plans for growing his business, he struggled to find enough time beyond day-to-day HR management...

    • 16 employees
    • Construction
  • A smiling woman wearing glasses

    Human resources

    Pembrokeshire Association of Voluntary Services

    Peninsula break Health & Safety into manageable bits and pieces

    Maudie is Business Operations Manager at PAVS. After attending a local event, she realised that the business needed Health & Safety support.

    • 26 employees
    • Non-profit
  • A group of three people including a man who is holding a card, a woman who is holding a gift bag, and a man.

    Human resources

    Nurses Direct

    Peninsula understand that it's difficult to be on top of everything

    Elisa is Director at Nurses Direct, a healthcare recruitment company. See how Peninsula helps her manage HR and Health & Safety.

    • 150+ agency workers
    • Health and social care
  • A young person wearing a red jacket.

    Human resources

    My Life Project

    With young people in our provision, getting the correct advice quickly is important

    My Life Project support young people aged 16-25 who have lived in care. They offer accommodation and life skill courses, building the independence and confidence of care leavers.

    • 60 employees
    • Childcare and education
  • A woman with blonde hair and a black sports top.

    Human resources

    Salford City FC

    It’s good to have that reassurance there

    Hannah is Director of People & Culture at Salford City FC. The football industry is fast-paced, so when Hannah is focused on HR, staff welfare, safeguarding, and a busy fixture schedule, it can be hard to keep up with employment law changes…

    • Leisure
View all case studies

Sign up to our newsletter

Get the latest news & tips that matter most to your business in our monthly newsletter.