If we used a solicitor, we would pay a lot more

A company logo that says Advantage Smollan.

Advantage Smollan

  • Business size

    Medium business

  • Support

    Unlimited HR support

  • Industry

    Professional services


Nelli is an HR manager at Advantage Smollan, a global marketing agency. Faced with a costly tribunal claim from an ex-employee, Nelli worked with Peninsula to save time and reduce the risk to the business.

The situation

Working for a large business, Nelli has handled tribunal claims before.

However, with uncapped pay-outs, the cost of losing a claim is too high. And that’s not to mention all the time it takes to prepare the case…

So when an ex-employee raised a false claim against the business, Nelli made sure she worked with Peninsula.

The solution

After the claimant demanded an unreasonable settlement fee, Nelli felt she had no choice but to start the tribunal process.

Thankfully, Advantage Smollan already had access to Peninsula’s tribunal supportat no extra cost.

First, Nelli spoke to her dedicated adviser, Vicky. After reviewing the case, she confirmed that the business was legally in the clear – and safe to proceed.

Then, one of Peninsula’s qualified solicitors began to prepare for tribunal.

The solicitor negotiated with Acas on behalf of the business, gathered witness statements, and compiled a full legal bundle. Instead of paying hourly solicitor rates for this service, Advantage Smollan received all this support as standard – within their fixed monthly fee.

And since Nelli was already a Peninsula client, she didn’t need to waste any time introducing her business.

  • Legal paperwork

    Nelli's legal advisers created a full legal bundle to protect the business at tribunal.

  • Tribunal preparation

    Peninsula carried out legal preparation on behalf of the business, such as taking witness statements.

advantage smollan

Peninsula is like part of your business. So there’s that relationship and that connection. It saves a lot of hassle from that perspective, and obviously, yeah, if we used a solicitor, we would pay a lot more

- Nelli / HR manager at Advantage Smollan

The outcome

Advantage Smollan won the case without paying the sky-high settlement. The business also saved thousands of pounds on legal fees.

And now?

Nelli continues to reach out to Vicky regularly. Having a dedicated HR adviser means she can get a second opinion on any decision – giving her the confidence that she’s always working within the right legal guidelines.

I speak to Vicky regularly

So each week is different, sometimes I speak to her every day, sometimes I speak to her twice a day. We work collaboratively together. If I haven’t spoken to Vicky for three or four days, I think I start getting withdrawal symptoms!

- Nelli / HR manager at Advantage Smollan

What Nelli had to say...

Feefo Customer Rating 4.8 out of 5


Independent Service Rating based on 1444 verified reviews.

FeeFo Logo
Read all reviews

Try Brainbox for free today

When AI meets 40 years of Peninsula expertise... you get instant, expert answers to your HR and health & safety questions

Tens of thousands of business owners reduce risk and worry with Peninsula support. Discover their stories below…

  • A woman helping a customer on a mobility scooter.

    Human resources

    Thistle Help

    I felt confident going into meetings knowing I was doing it right

    Laura is Director at Thistle Help – a retailer that sells mobility equipment. When she experienced issues with a new employee, she turned to Peninsula for support…

    • 15 employees
    • Retail
  • A woman with blonde hair and a black sports top.

    Human resources

    Salford City FC

    It’s good to have that reassurance there

    Hannah is Director of People & Culture at Salford City FC. The football industry is fast-paced, so when Hannah is focused on HR, staff welfare, safeguarding, and a busy fixture schedule, it can be hard to keep up with employment law changes…

    • Leisure
  • A man in a shirt standing against a wall.

    Human resources


    Peninsula helped us to grow the business in a better way

    Gareth is managing director at Caroo, a tech platform that matches candidates with employers. Here’s why he chose Peninsula to help scale up his start-up…

    • Start-up business
    • Tech
  • A group of women in uniform.

    Human resources

    Assisted Services

    It gives me peace of mind

    Nicola Crawford is the Assistant Manager at Assisted Services – a care-at-home facility that deploys community carers to support people in their own homes.

    • 70 employees
    • Health and social care
  • The image shows the outside of a beauty salon.

    Human resources

    Beauty Boutique

    By putting my staff on watertight contracts, I felt secure

    Jo is the owner of Beauty Boutique, a beauty salon in Staffordshire. She chose to outsource her HR to Peninsula to navigate risky conduct issues.

    • 6 employees
    • Hair and beauty
  • An employer looking through documents.

    Human resources

    Starboard Dining

    Without Peninsula, we’d need three or four HR staff

    Starboard Dining is a franchise group that manages 27 Pizza Hut delivery stores and two Wok to Walk restaurants. Here’s how Peninsula helps Will free up time and money for the business.

    • 500-600 employees
    • Hospitality
  • Peninsula Group Limited - Peninsula client Rob Ballie smiling at the camera

    Human resources

    Cartwright Care

    Not being decisive would have bankrupted the company

    Cartwright Care owns two nursing homes. Rob Baillie, Head of Operations, oversaw the business’s first acquisition with Peninsula support.

    • 2 care homes
    • Health and social care
  • A smiling man next to an open laptop.

    Human resources


    Peninsula’s support in solidifying our diversity policies has been invaluable

    CEO Nick describes how Umbrella.co.uk worked with Peninsula to guide, inform, and create a series of diversity policies.

    • 60 employees
    • Professional services
  • Someone writing with a pen in a return to work meeting.

    Human resources

    SGN Ltd

    Peninsula is my safety net

    Trish is Central Operations Manager at SGN Ltd, a petrol forecourt operator. Here’s how Peninsula guides her through the tough TUPE process.

    • 40 employees
    • Retail
View all case studies

Sign up to our newsletter

Get the latest news & tips that matter most to your business in our monthly newsletter.