Starboard Dining | Peninsula case studies

Without Peninsula, we’d need three or four HR staff

Without Peninsula, we’d need three or four HR staff

Starboard Dining

Business size
Franchise group
Industry
Hospitality
Support
Unlimited HR support

Introduction

Will is Head of People at Starboard Dining - a franchise group that manages 27 Pizza Hut delivery stores and two Wok to Walk restaurants. Here’s how Peninsula helps Will free up time and money for the business.

The situation

With almost 600 staff within the group, Will – Head of People – could have hired a full in-house team to manage the HR workload.

But as this would mean paying for multiple salaries, this would come at a huge cost. And without bringing in highly experienced HR managers, Will would spend all his time firefighting day-to-day staff issues himself…

The solution

Instead, Will chooses to free up time and money with Peninsula support.

For Starboard Dining, this proves to be much more cost-efficient than hiring an HR team.

That’s because Starboard Dining managers all have access to 24/7 HR support, for a flat monthly fee. Meaning they have the tools to handle staff issues themselves – instead of reaching out to Will for support.

While Will previously spent his time helping managers handle staff issues, he can now take a step back.

So when it comes to day-to-day matters like zero-hour contracts or performance issues, Will doesn’t need to be involved. Instead, managers call their dedicated Peninsula adviser for personalised employment law advice, at any time.

I know there’s someone there for the team to ring
No matter if it’s, say, 10 o’clock on a Friday night, if something’s happened in one of our stores, I know there’s someone there for the team to ring

- Will / Head of People at Starboard Dining

The outcome

With less back-and-forth with his team members, Will frees up his time to focus on more meaningful work.

He can focus on strategies that bring value to the business, instead of managing day-to-day HR concerns.

It’s allowed me to be a lot more proactive
It allows me to add value to the business more because I’m able to step away, look at our business overall, and look at the people plan, people strategy, and deliver that. It’s allowed me to be a lot more proactive

- Will/ Head of People at Starboard Dining

Free up time and money with Peninsula

Focus on what matters
Take a step back from dealing with day-to-day staff issues
Save money
Avoid the cost of hiring an in-house HR team
Relax with unlimited support
Know that your management team always have HR support, whenever they need it

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